10
Warranty term
It is established that this warranty is granted upon the following conditions:
Client’s name:
Client’s signature:
Invoice number:
Date of purchase:
Model: Serial number:
Retailer:
1. All parts, pieces and components of the product are guaranteed against any manufacturing defect that may
occur, for a period of 1 (one) year - being 90 (ninety) days of legal warranty and 9 (nine) months of contrac-
tual warranty -, counted from the date of purchase of the product by the Consumer, as stated in the product
purchase invoice, which is an integral part of this Term throughout the national territory. This contractual
warranty includes free exchange of parts, parts and components that have manufacturing defects, including
the costs of labor used in this repair. If no manufacturing defect is found, but rather defect(s) resulting from
improper use, these costs will be borne by the Consumer.
2. The installation of the product shall be executed in accordance with the Product Manual and/or Installation
Guide. If your product requires the installation and conguration by a qualied technician, seek a suitable
specialized professional, the costs of these services not being included in the product amount.
3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized Service which
appears in the report offered by the manufacturer – they are the only ones authorized to examine and remedy
the defect during the warranty term foreseen herein. If this is not respected, this warranty shall lose its validity,
as it shall be characterized as product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inquire about the
technical visit rate. If it is necessary to remove the product, the ensuing expenses, such as those of transporta-
tion and insurance of the taking and return of the product, shall be the Consumer’s responsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the defect is not
one of manufacture, but is caused by the Consumer or by third parties foreign to the manufacturer; b) if the
damage to the product arises from accidents, disasters, agents of nature (lightning, oods, landslides, etc.),
humidity, voltage in the electrical network (excess voltage caused by accidents or excessive uctuations in
the network), installation/use in disagreement with the user’s manual or arising from natural wear of the parts,
pieces and components; c) if the product has undergone effects of a chemical, electromagnetic, electrical or
animal (insects, etc.) nature; d) if the serial number of the product has been falsied or erased; e) if the applian-
ce has been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the product, the Con-
sumer makes a backup regularly of the data which appears in the product.
7. Intelbras is not responsible for the installation of this product, or for possible attempts at fraud and/or sabo-
tage in its products. Maintain the updates of the software and applications used up-to-date, if it is the case,
as well as the network protection required for defense against hackers. The equipment is guaranteed against
defects in its usual conditions of use, it being important to bear in mind that, as it is electronic equipment, it Is
not free of fraud and scams which may interfere with its correct functioning.
8. After its useful life, the product must be delivered to an authorized Intelbras service center or directly disposed
of in an environmentally appropriate manner to avoid environmental and health impacts. If you prefer, the
battery, as well as other unused Intelbras brand electronics, can be disposed of at any Green Eletron collection
point (waste management facility to which we are associated). If you have any questions about the reverse
logistics process, please contact us at (48) 2106-0006 or 0800 704 2767 (Monday to Friday 8am to 8pm and
These being the conditions of this complementary Warranty Term, Intelbras S/A reserves the right to
alter the general, technical and esthetic features of its products without prior notice.
All the images of this manual are illustrative.
