Icron USB 2.0 RG2211 Manual de usuario

USB 2.0 RG2211

1-port USB 2.0 100m Cat 5e Extender System

with Flexible Power

User Guide

Thank you for purchasing the USB 2.0 RG2211.

Please read this guide thoroughly.

This document applies to, but is not limited to Part Numbers: 01-00382, 01-00383, 01-00384, 01-00385.

FCC Radio Frequency Interference Statement Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received

including interference that may cause undesired operation.

CE Statement

We, Icron Technologies Corporation, declare under our sole responsibility that the USB 2.0 RG2211, to which

this declaration relates, is in conformity with European Standard EN 55022 Class A, EN 61000 and

EN 55024.

IC Statement

This Class A digital apparatus complies with Canadian ICES-003.

Icron Technologies Corporation products referred to herein are either the trademarks or the registered trademarks of Icron Technologies

Corporation. All other trademarks are property of their respective owners. Icron Technologies Corporation assumes no responsibility for errors

that may appear in this manual. Information contained herein is subject to change without notice.

Document # 90-01246-A01

Contents

Introduction........................................................................................................................ 3

USB 2.0 RG2211 Product Contents ............................................................................................................................................. 3

Requirements.................................................................................................................................................................................... 3

About the USB 2.0 RG2211............................................................................................................................................................ 3

Local Extender Description .......................................................................................................................................................... 4

Remote Extender Description ..................................................................................................................................................... 5

Installation Guide ............................................................................................................... 6

Mounting the Local Extender or Remote Extender............................................................................................................. 6

Preparing for Installation............................................................................................................................................................... 6

Installing the Local Extender ....................................................................................................................................................... 7

Installing the Remote Extender .................................................................................................................................................. 7

Installing Flexible Power ............................................................................................................................................................... 7

Connecting the Local Extender to the Remote Extender.................................................................................................. 7

Checking the Installation .............................................................................................................................................................. 8

Connecting a USB Device ............................................................................................................................................................. 8

Compatibility..................................................................................................................................................................................... 8

Troubleshooting ................................................................................................................. 9

Speciﬁcations...................................................................................................................... 11

Technical Glossary .............................................................................................................. 12

Introduction

The instructions in this guide assume a general knowledge of computer installation procedures, familiarity

with cabling requirements, and some understanding of USB devices.

Notes provide additional information that could be useful.

Caution symbols are followed by very important information about an operational requirement.

USB 2.0 RG2211 Product Contents

Your RG2211 is packaged with:

• Local Extender

• Remote Extender

• AC Power Adapter

• Country Speciﬁc Power Cord

• USB 2.0 Cable

• Quick Start Guide and Warranty Information

The RG2211 provides the option to apply power at the local or remote extender. The included 24V, 1A power adapter

can be connected to either the local or remote extender for normal operation. This option gives added ﬂexibility and

convenience to installers.

NEVER power BOTH the local extender and remote extender at the same time.

Requirements

To complete the installation, you will also require the following items that are not included with the product:

• USB 1.1 or 2.0 compatible computer (host computer) with a USB compliant operating system

• USB 1.1 or 2.0 compatible device(s)

• Cat 5e solid core Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface

cabling), or Cat 5e cabling with two information outlets and two Cat 5e patch cords with RJ45

connectors (if using premise cabling)

This product supports Cat 5e solid core or better cabling (i.e. Cat 6, Cat 7, etc). All references to “Cat 5e” should be read as

“Cat 5e or better”.

About the USB 2.0 RG2211

The USB 2.0 RG2211 enables users to extend beyond the standard 5m cable limit for USB peripheral devices.

With the RG2211, USB device(s) can be located up to 100 meters (330 feet) from the computer. The RG2211 is

composed of two individual units: the local extender and remote extender.

The local and remote extenders may be hot to the touch during operation.

note

The RG2211 includes the ExtremeUSB® suite of features:

• Transparent USB extension

• True plug and play; no software drivers required

• Works with all major operating systems:Windows®, Mac OS X®, and Linux®

Local Extender Description

The local extender connects to the computer using a standard USB cable (included). Power for the local

extender is provided by the host computer. Power for the remote extender is provided by the 24V AC

adapter connected at either the local or the remote extender.The local extender delivers power over the

Cat 5e extension link to the remote extender when the included power supply is connected to the local

extender.

ITEM TYPE DESCRIPTION

1 Link LED (Green) Indicates both the local and remote extenders have power and the

Cat 5e cable is connected properly.

2 Power Port

The Power Port gives the option to connect power to either the

local extender or the remote extender. Connect the supplied 24V,

1A power adapter to either the local extender or remote extender.

3 Link Port (RJ45) Accepts RJ45 connector for Cat 5e cabling (or better).

4 USB Type B connector Used to connect the local extender unit to the host computer.

Top View Left Side

Right Side

Remote Extender Description

The remote extender provides a USB Type A port for connecting standard USB devices.The remote extender

allows you to connect one USB device directly. Additional devices may be connected by attaching USB hubs

to the remote extender.The remote extender is powered either directly by the included power supply, or

via the Cat 5e link extension cable from the local extender.The USB port delivers 500mA of current to the

attached USB device.

ITEM TYPE DESCRIPTION

1 Link LED (Green) Indicates both the local and remote extenders have power and the

Cat 5e cable is connected properly.

2 Power Port

The Power Port gives the option to connect power to either the

local extender or the remote extender. Connect the supplied 24V,

1A power adapter to either the local extender or remote extender.

3 Link Port (RJ45) Accepts RJ45 connector for Cat 5e cabling (or better).

4 Device Port (USB Type A) Accepts a USB device.

Top View Left Side

Right Side

Installation Guide

Mounting the Local Extender or Remote Extender

If mounting is required, the local and remote extenders have two mounting slots on each side for use with

cable tie/zap straps (not included).

Preparing for Installation

Before you can install the RG2211, you need to prepare your site:

1. Determine where the computer is to be located and set up the computer.

2. Determine where you want to locate the USB device(s).

3. If you are using surface cabling, the RG2211 supports a maximum distance of 100m.

If you are using premise cabling, ensure Cat 5e cable is installed between the two locations, with

Cat 5e information outlets located near both the computer and the USB device(s), and the total

length, including patch cords is no more than 100m.

Connect the power adapter to either the local or remote extender.

USB 2.0 over 100m

Cat 5e cabling (or better)

mounting slot

Local Extender Remote Extender

Installing the Local Extender

1. Place the local extender near the computer.

2. Install the supplied USB cable between the local extender and USB port on the host computer.

Installing the Remote Extender

1. Place the remote extender near the USB device(s) in the desired remote location.

Installing Flexible Power

1. Connect the included AC power adapter to the local or remote extender, based on installation

requirement.

Use only the AC adapter supplied with the RG2211. Use of substitute adapters may cause permanent

damage to the system and will void the warrantly.

NEVER plug a power adapter to BOTH local and remote extenders, as this may cause permanent damage to the

system and will void the warranty.

Connecting the Local Extender to the Remote Extender

To ensure proper operation, it is recommended that only solid core Cat 5e (or better) cabling be used to connect the local

extender to the remote extender.The cabling must have a straight-through conductor conﬁguration with no crossovers

and must be terminated with 8 conductor RJ45 connectors at both ends.The combined length of any patch cords using

stranded conductors must not exceed 10m.

With Surface Cabling

1. Plug one end of the Cat 5e cabling (not included) into the Link port (RJ45) on the local extender.

2. Plug the other end of the Cat 5e cabling into the Link port (RJ45) on the remote extender.

With Premise Cabling

1. Plug one end of a Cat 5e patch cord (not included) into the Link port (RJ45) on the local extender.

2. Plug the other end of the patch cord into the Cat 5e information outlet near the host computer.

3. Plug one end of the 2nd Cat 5e patch cord (not included) into the Link port (RJ45) on the remote

extender.

4. Plug the other end of the 2nd patch cord into the Cat 5e information outlet near the USB device.

note

Checking the Installation

1. Check that the green Link LED is illuminated on both the local and remote extenders.

2. For Windows users (2000, XP, Vista, 7, 8), open Device Manager to conﬁrm that the RG2211 has

installed correctly. Expand the entry for Universal Serial Bus controllers. If the RG2211 has been

installed correctly, you should ﬁnd it listed as a “Generic USB Hub”.

3. For Mac OS X users, open the System Proﬁler to conﬁrm that the RG2211 has installed correctly. In the

left hand column under Hardware, select “USB” and inspect the right hand panel. If the RG2211 has

been installed correctly, you should ﬁnd it listed as a “Hub” under the USB high-speed Bus/USB Bus.

4. If the RG2211 is not detected correctly or fails to detect, please consult the Troubleshooting section.

To open System Proﬁler in Mac OS X:

Open the Finder, select Applications, then open the Utilities folder and double click on the System Proﬁler icon.

To open Device Manager in Windows 2000 or XP:

Right click “My Computer”then select: Properties >> Hardware tab >> Device Manager.

To open Device Manager in Windows Vista or Windows 7:

Open the Start menu, right click on“Computer” then select: Manage >> Device Manager.

To open Device Manager in Windows 8:

Right click on the lower left bottom corner of your screen, then select: Device Manager

Connecting a USB Device

1. Install any software required to operate the USB device(s). Refer to the documentation for the USB

device(s), as required.

2. Connect the USB device to the device port on the remote extender.

3. Check that the device is detected and installed properly in the operating system.

Compatibility

The RG2211 complies with USB 1.1 and USB 2.0 speciﬁcations governing the design of USB devices.

However, Icron Technologies Corporation does not guarantee that all USB devices are compatible with the

USB RG2211, as there are a number of different factors that may impact the operation of USB devices over

extended distances.

note

Troubleshooting

The following table provides troubleshooting tips.The topics are arranged in the order in which they should

be executed in most situations. If you are unable to resolve the problem after following these instructions,

please contact Technical Support for further assistance.

PROBLEM CAUSE SOLUTION

USB device is

attached but

not functioning.

• The USB device requires drivers

that were not installed.

• The USB device does not

support USB hubs.

• The USB device has

malfunctioned.

1. Install the required USB device driver on the

computer operating system prior to attaching

the USB device into the remote extender. Please

see your USB device manufacturer’s website for

details.

2. In the Universal Serial Bus controllers section of

Device Manager, check that the USB device has

enumerated.

3. Contact Technical Support for assistance.

USB device is

attached but

not functioning.

• Overcurrent condition has

occured because the USB

device has drawn more current

than can be supplied per

USB speciﬁcation (500mA).

Operating system may generate

a status bubble indicating an

issue.

1. Power cycle remote extender by unplugging

the power adapter from the extender. Wait

approximatly 30 seconds and then plug the power

adapter back into the remote extender.

2. If overcurrent continues to occur, either:

(a) the USB device may use more power than the

USB speciﬁcation, or (b) the USB device may be

damaged.

3. Consult your USB device documentation and

power your USB device with the required power

supply.

Link LED

on the local

and remote

extenders blink

intermittently.

• The Cat 5e cable connecting

the local extender and remote

extender is faulty.

• Firmware mismatch between

the local and remote extenders

1. Ensure the Cat 5e cable is of decent quality.

2. Use a different local and remote extender pair

which have the same ﬁrmware revision.

3. Upgrade the local and remote extender

ﬁrmware; contact Technical Support for

assistance.

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