IBM TotalStorage 201 Hoja de información del producto
IBM TotalStorage
®
Network Attached Storage 200
Models 201 and 226
User’s Reference
Release 2
GA27-4263-01
Note
Before using this information and the product it supports, be sure to read the general information in “Appendix A. Notices” on
page 81.
First Edition (November 2001)
This edition applies to Release 2 of the IBM 5194 TotalStorage Network Attached Storage 200 (Models 201 and 226)
(product numbers 5194–201 and 5194–226) and to all subsequent releases and modifications until otherwise
indicated in new editions.
Order publications through your IBM representative or the IBM branch office servicing your locality. Publications are
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IBM welcomes your comments. A form for reader’s comments is provided at the back of this publication. If the form
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When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any
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© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures ...........................vii
Tables ............................ix
About this book ........................xi
Who should read this book.....................xi
Frequently used terms ......................xi
Publications ..........................xi
NAS 200 product library .....................xi
Hardcopy publications shipped with the NAS 200 ...........xii
Related publications ......................xii
Web sites ...........................xii
Chapter 1. Introduction......................1
Roadmap for setting up and configuring the NAS 200 ...........2
Chapter 2. Configuration and administration tools ...........5
Using a keyboard, monitor, and mouse for setup and configuration ......5
Terminal Services and the IBM NAS Administration Console.........8
Connecting to the desktop through Terminal Services ..........8
IBM NAS Administration console ..................9
Determining who is using the network-attached storage .........9
IBM Advanced Appliance Configuration Utility ..............9
IAACU Agent ........................10
IAACU Console........................10
Universal Manageability Services ..................15
System requirements .....................15
Starting UM Services .....................16
Windows 2000 for Network Attached Storage..............17
Telnet Server support ......................18
SNMP support .........................18
Chapter 3. Getting started ....................19
Methods for setting up your NAS 200 ................19
Installing the IBM Advanced Appliance Configuration Utility........19
Accessing Universal Management Services .............20
Initial setup and configuration ...................20
Maintenance (Date and Time) ..................21
Network Setup ........................21
Enabling National Language Support (NLS) .............21
Chapter 4. Storage configuration .................23
ServeRAID configuration .....................23
RAID technology .......................23
Updating the ServeRAID BIOS, firmware, and device drivers .......23
Functionality not needed and not supported in the NAS 200 .......23
Solving ServeRAID problems...................24
Initial storage configuration of the NAS 200 ..............24
Creating arrays and logical drives ..................24
Format the logical drives ....................25
Chapter 5. Completing setup ...................27
Defining Windows users and groups .................27
© Copyright IBM Corp. 2001 iii
Defining local Windows users and groups ..............27
Giving storage access to Windows domain users and groups.......28
Defining UNIX users and groups ..................28
Using a local UNIX name space .................29
Using the UNIX name space on an NIS domain............31
Creating shares ........................32
Chapter 6. Additional administrative functions ............35
NAS Backup Assistant ......................35
Restoring using the NT Backup panel ...............35
Persistent Images........................36
Global Settings ........................37
Volume Settings .......................37
Persistent Images.......................38
Schedules .........................39
Restore Persistent Images ...................39
Disaster Recovery.......................39
Granting user access to persistent image files ............42
PSM notes .........................43
Ethernet adapter teaming .....................44
Intel Ethernet adapter teaming ..................44
Alacritech Ethernet adapter teaming ................45
Chapter 7. Troubleshooting....................47
Engine troubleshooting and diagnostics ................47
Engine diagnostic tools overview .................47
Identifying problems using LEDs .................48
Engine troubleshooting charts..................52
Power problems .......................57
Recovering BIOS .......................58
Replacing the battery .....................59
Adapter troubleshooting and diagnostics ...............62
Integrated Ethernet adapter ...................62
Gigabit Ethernet SX adapter ...................66
Troubleshooting the Intel PRO 1000 XT Server adapter .........67
Troubleshooting the Alacritech Quad-Port 10/100 Ethernet adapter.....69
Troubleshooting the ServeRAID-4Lx and 4H .............70
Troubleshooting the Integrated System Management Processor ......74
Troubleshooting the Remote Supervisor Adapter ...........75
Testing SCSI Adapters .....................76
Chapter 8. Using the Recovery and Supplementary CDs ........77
Using the Recovery Enablement Diskette and Recovery CD Set.......77
Using the Supplementary CD ...................79
Appendix A. Notices ......................81
Trademarks ..........................82
Appendix B. Getting help, service, and information ..........83
Service support.........................83
Before you call for service.....................84
Getting customer support and service ................84
Getting help online: www.ibm.com/storage/support/nas .........84
Getting help by telephone ....................85
Appendix C. Engine POST messages................87
iv NAS 200 User’s Reference
Power-on self-test (POST).....................87
POST beep code descriptions ..................87
POST beep codes ......................89
POST error messages .....................92
Event/error logs .......................97
POST diagnostic programs ....................97
Text messages ........................98
Starting the diagnostic programs .................98
Viewing the test log......................100
Diagnostic error message tables .................100
IBM Glossary of Storage Networking Terms.............107
Index ............................125
Contents v
vi NAS 200 User’s Reference
Figures
1. Diagnostics panel LEDs ............................50
2. Boot block jumper location ...........................59
3. Battery removal ...............................60
4. Battery replacement..............................61
© Copyright IBM Corp. 2001 vii
viii NAS 200 User’s Reference
Tables
1. Summary of configuration and administration tools for the NAS 200 ............6
2. Standard features of ServeRAID-4Lx and ServeRAID-4H ................23
3. Power-supply LEDS..............................49
4. Descriptions of light-path diagnostics LEDs .....................51
5. Engine troubleshooting symptoms and suggested actions ................52
6. Power error messages.............................57
7. Integrated Ethernet adapter troubleshooting chart...................63
8. 10/100 PCI Ethernet adapter troubleshooting chart ..................64
9. Gigabit Ethernet SX adapter troubleshooting chart ..................66
10. Intel PRO 1000 XT Server adapter troubleshooting chart ................67
11. Alacritech Quad-Port 10/100 Ethernet adapter LED definitions ..............69
12. ServeRAID-4x problems and actions .......................73
13. Supplementary CD directories ..........................79
14. IBM Web sites for help, services, and information...................83
15. POST beep codes ..............................89
16. POST no-beep codes .............................91
17. POST error messages .............................92
18. Diagnostic error messages...........................100
© Copyright IBM Corp. 2001 ix
xNAS 200 User’s Reference
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