Hughes Thuraya IP+ Manual de usuario

Light, Speed. Everywhere.

User Guide

Thuraya IP+

Satellite Modem

Revision C

3500799-0001

PROPRIETARY NOTICE

to Hughes Network Systems, LLC. No part of this publication may be

reproduced in any form or by any means without the written

permission of Hughes Network Systems, LLC, 11717 Exploration Lane,

Germantown, Maryland 20876.

HUGHES, HughesNet, IPoS, SPACEWAY, AIReach, Broadband

Unbound, and Connect to the future are trademarks of Hughes

Network Systems, LLC. All other trademarks are the property of their

respective owners.

Thuraya IP+ Satellite Modem User Guide i

3500799-0001 rev C

For your safety and protection, read this entire user guide before you

attempt to use the Thuraya IP+ satellite modem. In particular, read this

safety section carefully. Keep this safety information where you can refer

to it if necessary.

Warning Symbols Used in this Guide

This section introduces the various types of warnings used in this

document to alert you to possible safety hazards.

WARNING

Potential Radio Frequency (RF) hazard. When you see this

alert symbol and WARNING heading, strictly follow the

warning instructions to avoid injury to eyes or other

personal injury.

WARNING

When you see this alert symbol and WARNING heading,

strictly follow the warning instructions to avoid personal

injury.

DANGER

Electric shock hazard: When you see this alert symbol and

DANGER heading, strictly follow the warning instructions to

avoid electric shock injury or death.

AFETY

NFORMATION

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WARNINGS FOR THURAYA IP+

Do not stand in front of the antenna

This device emits RF energy when in the transmit mode. To

avoid injury, do not place head or other body parts in front of

the satellite antenna when the system is operational. Maintain

a distance of one meter away from the front of the antenna.

Properly ground the antenna

Failure to properly ground the optional external antenna may

result in severe personal injury or death. Do not attempt to

ground the optional external antenna unless you have the skills

to do so in accordance with local electrical codes.

Do not operate during electrical storms

Operation of Thuraya IP+ during electrical storms may result in

severe personal injury or death. Disconnect Thuraya IP+ from

the computer and store the unit indoors if lightning is

anticipated in the area of operation.

General

Handle your Thuraya IP+ with care. The enclosure is

weather- resistant per IEC 60529 IP55. However, do not

submerge the unit or expose it to severe rainstorms. Avoid

exposing your Thuraya IP+ to extreme hot or cold

temperatures. The operating temperature range of Thuraya

IP+ is -25º C to +55º C.

Avoid placing your Thuraya IP+ close to cigarettes, open

flames, or any source of heat.

Changes or modifications to Thuraya IP+ not expressly

approved by Hughes Network Systems could void your

authority to operate this equipment.

Use a soft damp cloth only to clean your Thuraya IP+.

To avoid impaired modem performance, please ensure your

terminal’s antenna is not damaged or covered with foreign

material like paint or labelling.

When inserting the SIM, do not bend the SIM or damage the

contacts in any way. When connecting the interface cables,

do not use excessive force.

Thuraya IP+ Satellite Modem User Guide iii

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In the vicinity of blasting work and in explosive environments

Never use Thuraya IP+ where blasting work is in progress.

Observe all restrictions and follow any regulations or rules.

Areas with a potentially explosive environment are often, but

not always, clearly marked. Do not use Thuraya IP+ while at a

petrol filling station. Do not use near fuel or chemicals.

Qualified service

Do not attempt to disassemble your Thuraya IP+. Thuraya IP+

does not contain consumer-serviceable components. Only

qualified service personnel may install or repair equipment.

Batteries and accessories

Use approved batteries (Hughes P/N 3500496 or P/N 3500800)

and accessories only. Use of non-approved accessories may

result in loss of performance, damage to Thuraya IP+, fire,

electric shock or injury.

AC Mains power adapter (Hughes P/N 3500411) is for indoor

use only. It has an indoor operating temperature range of

-25º C to +55º C and provides an output voltage of 19 VDC.

The storage capability of the battery decreases when

operated below 0º C. If the battery is charged at too high a

temperature, this will be indicated on the LCD display.

See Page 50 for Battery Safety, Charging and Disposal

information.

Battery

To ensure safety, ensure that the battery is properly installed

and latched at all times during operation. To install the battery,

hook the battery tab in the rectangular opening in the battery

compartment. Firmly press the battery onto the latch on the

other side. The seal around the battery should snugly fit

between the battery and the enclosure with no pinch points

visible. A good seal is necessary to maintain the IP55 rating.

Connecting devices

Never connect incompatible products. When connecting

Thuraya IP+ to any other device, read the device’s user guide

for detailed safety instructions.

Pacemakers

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The various brands and models of cardiac pacemakers

available exhibit a wide range of immunity levels to radio

signals. Therefore, people who wear a cardiac pacemaker

and who want to use a satellite modem should seek the

advice of their cardiologist. As a pacemaker user we suggest

you follow these guidelines:

Maintain a distance of 15 cm between Thuraya IP+

and your pacemaker;

Maintain a distance of 1 meter away from the front of

Thuraya IP+’s antenna;

Refer to your pacemaker product literature for

information on your particular device.

If you have any reason to suspect that interference is taking

place, turn off your Thuraya IP+ immediately!

Hearing aids

Most new models of hearing aids are immune to radio

frequency interference from satellite modems that are more

than 2 meters away. Many types of older hearing aids may be

susceptible to interference, making it very difficult to use them

near a satellite modem. Should interference be experienced,

maintain additional separation between you and Thuraya IP+.

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INFORMATION TO USER

This device conforms to current EU standards and directives. Please refer to the declaration

of compliance on page 51.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) This device must

accept any interference received, including interference that may cause undesired

operation.

This equipment has been tested and found to comply with the limits for Class B Digital Device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates

and can radiate RF energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one

or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Any changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Manufacturer Contact:

Hughes Network Systems

1171 Exploration Lane

Germantown, MD 20876

USA

+1 (301) 428-5500

www.hughes.com

Thuraya IP+ Satellite Modem User Guide 1

3500799-0001 rev C

Your Thuraya IP+ is a satellite modem that provides

portable, high-speed data communications via

satellite. Using “Always On” technology, you can

remain connected to the Internet while only

sending or receiving the data that you need at

speeds of up to 444 kbps, just as if you were sitting

at your office desk. Thuraya IP+ works with your

computer using an Ethernet or Wi-Fi connection

much like commercially available wireless routers. Note that the Wi-Fi

Access Point in the Thuraya IP+ uses a separate subnet and DHCP server

than the wired Ethernet port. An internal router allows IP traffic to flow

seamlessly between the two subnets and out over the satellite link.

While Thuraya IP+ operates very similarly to other data modems that you

may be familiar with, there are a few important operating differences to

note. Please read this user guide carefully to understand all the aspects

of operating your Thuraya IP+.

This section guides you through the process of setting up and configuring

your Thuraya IP+ for the first time. The steps presented should be followed

in the order given. When you are finished, your computer and modem will

both be set up and ready to use.

Unpacking

Unpack the modem and accessory box items.

Thuraya IP+ satellite modem

AC mains power adapter (100–240 V AC)

AC mains power cables (UK, EU, US, and AUS)

Rechargeable lithium ion battery pack

Ethernet cable (do not use cross-over cable)

User guide (this document)

Your service provider will supply a Subscriber Identification Module (SIM).

NTRODUCTION

IRST

IME

ETUP

2 Thuraya IP+ Satellite Modem User Guide

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Software Installation and Configuration

Your PC must support an Ethernet or Wireless LAN interface to operate

with the Thuraya IP+.

Note: You must verify that the proxy server settings in your

browser are disabled. For Microsoft Internet Explorer, select

Tools / Internet Options / Connections / LAN Settings and

uncheck the box labelled “Use a proxy server for your LAN”.

For Firefox, go to Advanced Preferences and select “Direct

connection to the Internet”. When complete, please close

your browser.

DO NOT FORGET THAT YOU MAY NEED TO RECHECK THIS BOX

ON RETURN TO YOUR OTHER INTERNET CONNECTION.

Setting up the Modem

There are five basic steps to getting your modem up and running:

Step 1: SIM insertion

Step 2: Power connection and battery charging

Step 3: Obtain initial GPS fix using the Thuraya IP+

Step 4: Data connections

Step 5: Pointing to the satellite

STEP 1: SIM INSERTION

1. Unpack the modem and accessories.

Your service provider will have provided

you with a SIM card.

2. Insert SIM provided by your service

provider into the SIM holder inside the

battery compartment as shown.

3. Now install the battery by hooking the battery tab in the rectangular

opening in the battery compartment and firmly pressing the battery

onto the latch on the other side. The seal around the battery should

snugly fit between the battery and the enclosure with no pinch

points visible. A good seal is necessary to maintain the IP55 rating of

the terminal.

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