HP En3700 - JetDirect Print Server Manual de usuario

HP Jetdirect en3700

fast ethernet external print server for network

capable Hi-Speed USB 2.0 peripherals

Online version 1

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HP Jetdirect fast ethernet external print server

iii

Contents

1 Introduction..................................................................1-1

General product information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Contents of the product package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

2 Installing the print server............................................2-1

Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Install hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Install software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Steps for installing the print server hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

3 Configuring and managing the print server on your

network3-1

Basic configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Changing and managing the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Embedded web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

List of protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Useful Techniques. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Printing a configuration page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Setting a new IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

4 Troubleshooting ..........................................................4-1

Help-yourself troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Interpreting the configuration page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Interpreting the lights on the print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Resetting print server to factory defaults (cold reset). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

iv User Guide

Contents

5 Getting Support and Service ......................................5-1

Help-yourself troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Call HP: HP support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

WWW: HP support online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

WWW: HP user forums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Getting Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Hewlett-Packard Limited Global Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Local warranty statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Getting warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

6 Specifications, Safety, and Regulatory......................6-1

Supported networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Supported network protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Electromagnetic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Safety statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

HP Jetdirect en3700 fast ethernet external print server

1-1

Chapter 1

Introduction

General product information

The HP Jetdirect en3700 is an external print server with USB 2.0 connection. It plugs

into the USB port of printers (and multifunction peripherals) to provide a network

connection for those printers.

(A label on the end of the product’s box lists printers that are tested and supported.

Newer models may also be supported.)

The print server connects to an Ethernet (IEEE 802.3i 10Base-T) or Fast Ethernet (IEEE

802.3u 100Base-TX) network, attached at the RJ-45 connector using twisted-pair

cabling.

The HP Jetdirect en3700 offers all the features of the HP Jetdirect 310x external print

server, plus additional USB 2.0 high-speed connection functionality.

The en3700 print server supports both peer-to-peer and client/server printer networking

under TCP/IP; it supports peer-to-peer printer networking under IPX/SPX (direct

mode), Apple EtherTalk, and LPD printing. Operating system support includes

Windows (98, 2000, ME, NT 4.0, and XP) and MacOS (v 9.04 and later). See the

section on specifications for details of which operating systems support which

protocols.

The en3700 print server includes all the protocol support of the 310x. These protocols

are, in various combinations, supported on these operating systems: Windows (98,

2000, ME, NT 4.0, and XP), MacOS, Novell NetWare, HP-UX, Solaris (on SPARC

systems), SCO UNIX, LINUX, IBM AIX, MPE-IX, and Artisoft LANtastic. See the

section on specifications for details of which operating systems support which

protocols.

1-2

User Guide

Chapter 1

Introduction

The print server includes an embedded Web server that allows remote management

through a Web browser.

The embedded Web server, which allows you to monitor and manage the print server

remotely, requires Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 5.0 or

later.

See the specifications section for more details on the print servers.

Contents of the product package

The HP Jetdirect en3700 external print server includes:

• print server module

• power module

• USB cable

• HP Jetdirect CD (includes installation software, manuals, and troubleshooting)

•Startup Guide poster

HP Jetdirect en3700 fast ethernet external print server

2-1

Chapter 2

Installing the print server

Overview of installation

Install hardware

Summary: To connect the printer to the network using the HP Jetdirect en3700 external

print server, you will

• connect the print server to the network with a network cable,

• connect the print server to the printer with the included USB cable,

• plug in the power adapter, and

• print a configuration (self-test) page.

Use the instructions at either of the following locations:

• The printed Startup Guide poster that is supplied with the print server.

• On this web page below—starting with “Steps for installing the print server

hardware.”

Install software

•For the basic procedure to set up each Windows (98, 2000, XP, ME, NT 4.0)

computer for printing on the networked printer, refer to the Network Basics section

of the HP JetDirect en3700 in your CD-ROM documentation.

2-2

User Guide

Chapter 2

Installing the print server

• This default procedure involves installing printer drivers and other software and

configuring network parameters. You will use the installation software on either the

CD-ROM supplied with your printer or on the Jetdirect CD-ROM supplied with

your print server, depending on your printer model.

For more details see www.hp.com/support/network-printer-CD.

• For the LPR/LPD (Line Printer Daemon) alternative printing method:

See the LPD topic in the HP Jetdirect Administrator’s Guide.

• For Macintosh setup (MacOS 8.6 or later), read the Jetdirect CD-ROM on a

Macintosh system, select the file Network Printing.htm, and follow the

instructions for setting up network printing.

Steps for installing the print server hardware

1. Attach the print server to a 10Base-T (Ethernet) or 100Base-TX (Fast Ethernet)

local area network by plugging a network cable into the RJ-45 connector on the

back of the print server.

HP Jetdirect en3700 fast ethernet external print server

2-3

Chapter 2

Installing the print server

2. Attach the print server to the printer by plugging the Universal Serial Bus (USB)

cable—shipped with the print server—into the USB connector on the back of the

print server and into the USB connector on the printer.

•Caution! Unsupported USB Devices include:

-HP 4135A Jetdirect Connectivity Card

-any USB hub

-any USB-to-parallel converter

-any USB cable extender

2-4

User Guide

Chapter 2

Installing the print server

3. Plug the DC power cord from the power module—shipped with the print

server—into the power connector on the back of the print server. Plug the power

module into a power outlet.

•Caution! Do not use the power module shipped with your print server with any

other products!

4. Verify the print server’s LEDs:

• The 10 or 100 LED on the rear end of the print server lights green to indicate the

connection speed.

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