HP OMEN Manual
HP OMEN Notebook
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: August 2015
First Edition: April 2015
Document Part Number: 809508-002
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 3
Display .................................................................................................................................................................... 3
Right side ............................................................................................................................................................... 4
Rear ........................................................................................................................................................................ 5
Top .......................................................................................................................................................................... 6
Labels ................................................................................................................................................................... 11
3 Illustrated parts catalog .............................................................................................................................. 13
Computer major components .............................................................................................................................. 13
Display assembly subcomponents ...................................................................................................................... 16
Miscellaneous parts ............................................................................................................................................. 17
Sequential part number listing ........................................................................................................................... 18
4 Removal and replacement preliminary requirements ..................................................................................... 21
Tools required ...................................................................................................................................................... 21
Service considerations ......................................................................................................................................... 21
Grounding guidelines ........................................................................................................................................... 21
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 25
Computer replacement procedures ..................................................................................................................... 25
Bottom cover ....................................................................................................................................................... 25
Disconnecting the battery ................................................................................................................................... 27
WLAN module ...................................................................................................................................................... 28
Solid-state drive (M.2) ......................................................................................................................................... 30
Heat sink and fans ............................................................................................................................................... 31
Battery ................................................................................................................................................................. 33
TouchPad .............................................................................................................................................................. 35
System board ....................................................................................................................................................... 36
Power button board ............................................................................................................................................. 38
Power connector cable ........................................................................................................................................ 40
Speakers .............................................................................................................................................................. 41
Light modules ...................................................................................................................................................... 42
Display assembly ................................................................................................................................................. 43
v
6 Specications .............................................................................................................................................. 49
Computer specications ...................................................................................................................................... 49
Solid-state drive specications ........................................................................................................................... 50
15.6-inch display specications .......................................................................................................................... 50
7 Windows Using Setup Utility (BIOS) in Windows 8.1 ........................................................................................ 51
Starting Setup Utility (BIOS) ................................................................................................................................ 51
Updating the BIOS ................................................................................................................................................ 51
8 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 53
Starting Setup Utility (BIOS) ................................................................................................................................ 53
Updating Setup Utility (BIOS) .............................................................................................................................. 53
Synchronizing a tablet and keyboard (select products only) .............................................................................. 55
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 57
10 Backing up, restoring, and recovering in Windows 8.1 ................................................................................... 58
Creating recovery media and backups ................................................................................................................ 58
Restore and recovery ........................................................................................................................................... 59
11 Backing up, restoring, and recovering in Windows 10 .................................................................................... 62
Creating recovery media and backups ................................................................................................................ 62
Using Windows tools ........................................................................................................................................... 63
Restore and recovery ........................................................................................................................................... 64
12 Power cord set requirements ...................................................................................................................... 67
Requirements for all countries ............................................................................................................................ 67
Requirements for specic countries and regions ................................................................................................ 67
13 Recycling .................................................................................................................................................. 69
Index ............................................................................................................................................................. 70
vi
1 Product description
Category Description
Product Name HP OMEN Notebook
Processor 4th generation Intel® Core™ i7 processors
Intel Core i7-4720HQ (2.6 GHz, turbo up to 3.6 GHz) 1600 MHz/6 MB Cache, 47W
Intel Core i7-4710HQ (2.5 GHz, turbo up to 3.5 GHz) 1600 MHz/6 MB Cache, 47W
Chipset Intel HM87 Express Chipset
Graphics Internal graphics
Intel HD Graphics 4600
NVIDIA Discrete PCI Express x8 Graphics
NVIDIA GeForce GTX 960M (N16P-GX) with 2048MB of dedicated video memory
NVIDIA GeForce GTX 960M (N16P-GX) with 4096MB of dedicated video memory
NVIDIA GeForce GTX 860M (N15P-GX) with 2048MB of dedicated video memory
NVIDIA GeForce GTX 860M (N15P-GX) with 4096MB of dedicated video memory
Supports BD playback with HD Decode, DX11 support, and HDMI
Panel 15.6-in (1920×1080), antiglare, full high-denition (FHD), UWVA at 72% Color Gamut, white light-
emitting diode (WLED); 16:9 ultra wide aspect ratio; typical brightness: 300 nits
Flush glass design
Touchscreen, multi-touch enabled
Memory No SODIMM slots - not customer accessible / upgradeable
DDR3L-1600 Dual Channel Support
Supports up to 16 GB maximum system memory in the following congurations:
●16 GB
●8 GB
Storage Single PCIe / SATA M.2 SSD conguration as storage (scope M.2 2260/2280 DS SSD)
●512 GB, MLC, PCIe, M.2.2280
●256 GB, MLC, PCIe, M.2.2260
●256 GB, TLC, SATA
●128 GB, TLC, SATA, M.2.2280
Audio and video HP TrueVision HD camera, xed (no tilt) with activity light, 1920×1080 by 30 frames per second
Dual array digital microphones with appropriate software - beam forming, echo cancellation,
noise suppression
Beats Audio (select models)
Dual speakers
Supports voice recognition
1
Category Description
Wireless networking Integrated Wireless options with dual antennas (NGFF/PCIe)
Compatible with Miracast-certied devices
Supports the following adapters:
●Intel Dual Band Wireless-AC 7260 (non v-Pro) 802.11 AC 2x2 WiFi + BT 4.0 Combo Adapte
●Intel Wireless 7260BN 802.11 bgn 2x2 WiFi + BT 4.0 Combo Adapter
External media cards HP Multi-Format Digital Media Card Reader
Push-Push Insertion/Removal.
Supports SD, SDHC, SDXC.
Internal cards One NGFF Slot (2230) for WLAN
One NGFF Slot (2260/2280) for SSD
Ports HDMI v1.4b supporting up to 2560×1600 @ 60Hz / 4096×2304 @ 24Hz
One mini Display Port v1.2 supporting Max. 3840×2160 @ 60 Hz resolution
Headphone/microphone combo jack
USB 3.0 ports (4)
Support HP USB Boost (Sleep and Charge) on all four USB 3.0 ports
AC Smart Pin adapter plug
Keyboard/pointing devices Full size Dura Coat island-style keyboard
Touchpad requirements:
●Multitouch gestures enabled
●Supports Windows 8 modern trackpad gestures
●Taps enabled as default
Power requirements Supports 120-W HP Smart AC adapter (4.5 mm barrel connector)
1.8 meter power cord
Supports a 4-cell, 58-Wh, 3.82-Ah, Li-ion battery
Security Trust Platfom Module (TPM) support
Operating system Preinstalled
Windows 10
Windows 10 Professional
Windows 10 (CPPP) - China only
Windows 8.1
Windows 8.1 (CPPP) - China only
Windows 8.1 Home High End ML 64
Windows 8.1 Home High End EM/SL 64
Windows 8.1 Home High End China/SL 64
Serviceability End user replaceable parts: AC adapter
2 Chapter 1 Product description
2 Getting to know your computer
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam in Windows 8.1, from the Start screen, type
camera, and then select Camera from the list of applications.
To use the webcam in Windows 10, type camera in the taskbar
search box, and then select Camera.
(5) Internal display switch Turns o the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide:
Windows 8.1: From the Start screen, type support, and then select the HP Support Assistant app.
Display 3
Component Description
Windows 10: Select Start, select All apps, select HP Help and Support, and then select HP Documentation.
Right side
Component Description
(1) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then press in on the card until it
is rmly seated.
To remove a card:
Press in on the card it until it pops out.
4 Chapter 2 Getting to know your computer
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