HP Compaq Presario Manual

Maintenance and Service

Guide

HP Pavilion ze2000 Notebook PC

Compaq Presario M2000 Notebook PC

Document Part Number: 393680-001

July 2005

This guide is a troubleshooting reference used for maintaining

and servicing the computer. It provides comprehensive

information on identifying computer features, components, and

spare parts; troubleshooting computer problems; and performing

computer disassembly procedures.

✎The information and procedures included in this

Maintenance

and Service Guide

apply to HP Pavilion ze2000 Notebook PC

and Compaq Presario M2000 Notebook PC models equipped

with AMD processors.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. AMD, Sempron, Turion, and combinations thereof, are

trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark

owned by its proprietor and used by Hewlett-Packard Company under

license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion ze2000 Notebook PC

Compaq Presario M2000 Notebook PC

First Edition: July 2005

Document Part Number: 393680-001

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–14

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.8 Mini PCI Communications Module . . . . . . . . . . . . 5–16

5.9 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28

5.13 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.14 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

5.15 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.16 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.17 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.18 Battery Connector Board. . . . . . . . . . . . . . . . . . . . 5–50

5.19 Power Connector Board . . . . . . . . . . . . . . . . . . . . 5–53

5.20 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–55

5.21 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–59

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The HP Pavilion ze2000 Notebook PC 1and the

Compaq Presario M2000 Notebook PC 2offer advanced

modularity, AMD Mobile Turion™ and Mobile AMD

Sempron™ processors, and extensive multimedia support.

HP Pavilion ze2000 and Compaq Presario M2000 with AMD

Processors

1–2 Maintenance and Service Guide

Product Description

1.1 Features

✎Numerous references are made throughout this Maintenance and

Service Guide to “full-featured” and “defeatured” computer

models. A model is considered to be full-featured if it has

3 Universal Serial Bus ports and the following components:

■S-Video-out jack

■Expansion port 2

■6-in-1 Digital Media Reader slot or 6-in-1 Memory Reader

slot

■Bluetooth® wireless communications support

■IEEE 1394 digital port

A computer model is considered to be defeatured if it has only

2 Universal Serial Bus ports and none of the components in the

preceding list.

■The following processors are available, varying by

computer model:

❏AMD Mobile Turion 64, ML-34 (1.80-GHz)

❏AMD Mobile Turion 64, ML-30 (1.60-GHz)

❏AMD Mobile Turion 64, ML-28 (1.60-GHz)

❏Mobile AMD Sempron 3000+ (1.80-GHz)

❏Mobile AMD Sempron 2800+ (1.60-GHz)

■15.0-inch XGA (1024 × 768) TFT display with over

16.7 million colors

■80-, 60-, or 40-GB high-capacity hard drive, varying by

computer model

■256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz,

expandable to 1.0 GB

■Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by computer model

■Full-size Windows keyboard with embedded numeric keypad

Product Description

Maintenance and Service Guide 1–3

■TouchPad pointing device with dedicated vertical scroll

region

■Integrated 10Base-T/100 Base-TX Ethernet local area

network (LAN) network interface card (NIC) with RJ-45 jack

■Integrated high-speed 56K modem with RJ-11 jack

■Integrated wireless support for Mini PCI IEEE 802.11b/g

WLAN device

■Support for one Type I or II PC Card slot, with support

for both 32-bit (CardBus) and 16-bit PC Cards

■External 65-watt AC adapter with 3-wire power cord

■6-cell or 12-cell Li-Ion battery pack

■Stereo speakers with volume up and down buttons

■Support for the following optical drives:

❏8X DVD-ROM drive

❏24X DVD/CD-RW Combo Drive

❏8X DVD±RW/R and CD-RW Combo Drive

■Connectors:

❏External monitor port

❏Universal Serial Bus (USB) v. 2.0 (up to 3 ports)

❏RJ-11 (modem) jack

❏RJ-45 (network) jack

❏Audio-out (headphone) jack

❏Audio-in (microphone) jack

❏Power

❏IEEE 1394 digital port

❏S-Video-out jack (select models only)

❏Expansion port 2 (select models only)

❏6-in-1 Digital Media Reader slot (select models only)

❏6-in-1 Memory Reader slot (select models only)

1–4 Maintenance and Service Guide

Product Description

1.2 Resetting the Computer

If the computer you are servicing has an unknown password,

follow these steps to clear the password. These steps also

clear CMOS:

1. Prepare the computer for disassembly (refer to Section 5.3,

“Preparing the Computer for Disassembly,” for more

information).

2. Remove the real-time clock (RTC) battery (refer to

Section 5.14, “RTC Battery,” for more information).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any

battery packs at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Product Description

Maintenance and Service Guide 1–5

1.3 Power Management

The computer comes with power management features that

extend battery operating time and conserve power. The

computer supports the following power management features:

■Standby

■Hibernation

■Setting customization by the user

■Hotkeys for setting the level of performance

■Battery calibration

■Lid switch standby/resume

■Power/standby button

■Advanced Configuration and Power Management (ACPM)

compliance

1–6 Maintenance and Service Guide

Product Description

1.4 External Components

The external components on the front of the HP Pavilion ze2000

are shown below and described in Table 1-1.

Front Components, HP Pavilion ze2000

Otros manuales para Compaq Presario

307

Este manual sirve para los siguientes modelos

388

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