HP 15-cb000 Manual
HP Pavilion Power 15 Laptop PC
* Model numbers: 15-cb000 – 15-cb099
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2017 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2017
Document Part Number: 925501-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 7
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button and speakers ......................................................................................................................... 11
Special keys ....................................................................................................................................... 12
Action keys ........................................................................................................................................ 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 20
Mass storage devices ........................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 23
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 25
Drive handling ................................................................................................................................... 26
Grounding guidelines ........................................................................................................................................... 26
Electrostatic discharge damage ........................................................................................................ 26
Packaging and transporting guidelines .......................................................................... 27
Workstation guidelines ................................................................................ 27
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 29
Component replacement procedures .................................................................................................................. 29
Display subcomponents (bezel, panel, camera) ............................................................................... 29
Rubber feet ........................................................................................................................................ 34
v
Bottom cover ..................................................................................................................................... 35
Battery ............................................................................................................................................... 37
WLAN module .................................................................................................................................... 38
Memory module ................................................................................................................................ 40
Hard drive .......................................................................................................................................... 41
Solid-state drive (SSD) ...................................................................................................................... 43
Fan assembly ..................................................................................................................................... 44
Heat sink ............................................................................................................................................ 46
TouchPad board ................................................................................................................................. 48
USB board .......................................................................................................................................... 50
Power button board .......................................................................................................................... 51
System board .................................................................................................................................... 52
RTC battery ........................................................................................................................................ 55
Speakers ............................................................................................................................................ 56
Display assembly ............................................................................................................................... 57
Power connector cable ...................................................................................................................... 66
Top cover/keyboard ........................................................................................................................... 67
6 Using Setup Utility (BIOS) ............................................................................................................................. 69
Starting Setup Utility (BIOS) ................................................................................................................................ 69
Updating Setup Utility (BIOS) .............................................................................................................................. 69
Determining the BIOS version ........................................................................................................... 69
Downloading a BIOS update .............................................................................................................. 70
7 Backing up, restoring, and recovering ........................................................................................................... 71
Creating recovery media and backups ................................................................................................................ 71
Creating HP Recovery media (select products only) ......................................................................... 71
Using Windows tools ........................................................................................................................................... 72
Restore and recovery ........................................................................................................................................... 73
Recovering using HP Recovery Manager ........................................................................................... 73
What you need to know before you get started ............................................................. 73
Using the HP Recovery partition (select products only) ................................................. 74
Using HP Recovery media to recover .............................................................................. 74
Changing the computer boot order ................................................................................ 75
Removing the HP Recovery partition (select products only) ......................................... 76
8 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 77
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 77
vi
9 Specications .............................................................................................................................................. 79
Computer specications ...................................................................................................................................... 79
39.6-cm (15.6-in) display specications ............................................................................................................. 80
Hard drive specications ..................................................................................................................................... 81
M.2 PCIe solid-state drive specications ............................................................................................................ 82
M.2 SATA-3 solid-state drive specications ........................................................................................................ 83
10 Power cord set requirements ...................................................................................................................... 85
Requirements for all countries ............................................................................................................................ 85
Requirements for specic countries and regions ................................................................................................ 86
11 Recycling .................................................................................................................................................. 89
Index ............................................................................................................................................................. 91
vii
viii
1 Product description
Category Description N17P-G0
graphics
R17M-
P1-70
graphics
Product name HP Pavilion Power 15 Laptop PC
* Model numbers: 15-cb000 – 15-cb099
√ √
Processor 7th generation Intel® Core™ processors √ √
Intel Core i7-7700HQ (2.8-GHz, turbo up to 3.8 GHz, 2400-MHz/6-MB L3 cache,
quad core)
√ √
Intel Core i5-7300HQ (2.5-GHz, turbo up to 3.5 GHz, 2400-MHz/6-MB L3 cache,
quad core)
√ √
Graphics Internal graphics √ √
Intel HD Graphics 630 √ √
Hybrid graphics √ √
Nvidia N17P-G0 (GeForce GTX 1050) with 4096 MB or 2048 GB of dedicated video
memory
√
AMD R17M-P1-70 (Radeon RX 550) with 2048 MB of dedicated video memory √
Support HD Decode, DX12, and HDMI √ √
Supports Optimus √
Support GPS (GPU Performance Scaling) √
Panel 39.6-cm (15.6-in), white light-emitting diode (WLED), UWVA, eDP, slim-at (3.2
mm)
√ √
Full high-denition (FHD), anti glare (1920×1080); typical brightness: 220 nits √ √
Full high-denition (FHD), BrightView (1920×1080); typical brightness: 220 nits √ √
Ultra high-denition (UHD), anti glare (3840×2160), eDP+NVSR; typical
brightness: 300 nits
√ √
Touch solution with ush glass, multitouch enabled √ √
Memory Two non-customer-accessible/upgradable memory module slots √ √
DDR4-2400 dual channel support √ √
Supports up to 16 GB of system RAM in the following congurations: √ √
●16384-MB total system memory (8192×2) √ √
●12288-MB total system memory (8192×1) + (4096×1) √ √
●8192-MB total system memory (8192×1) or (4096×2) √ √
●6144-MB total system memory (4096×1) + (2048×1) √ √
●4096-MB total system memory (4096×1) √ √
1
Category Description N17P-G0
graphics
R17M-
P1-70
graphics
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm/7.2-
mm (.28-in) thicknesses
√ √
Support for solid-state drive + hard drive √ √
Support for M.2 PCIe SSD √ √
Support for M.2 SATA SSD √ √
Accelerometer/hard drive protection support √ √
Single hard drive congurations: √ √
●2-TB, 5400 rpm, 9.5 mm/7.2 mm √ √
●1-TB, 7200 rpm, 9.5 mm √ √
PCIe NVMe TLC M.2 solid-state drive: √ √
●256 GB √ √
Dual storage congurations: √ √
●256 GB PCIe NVMe TLC M.2 SSD + 1 TB (7200 rpm) 9.5 mm √ √
●128 GB SATA Value SSD + 1 TB (7200 rpm) 9.5 mm √ √
●128 GB SATA Value SSD + 2 TB (5400 rpm) 9.5 mm/7.2 mm √ √
●128 GB PCIe NVMe TLC M.2 SSD + 1 TB (7200 rpm) 9.5 mm √ √
●128 GB PCIe NVMe TLC M.2 SSD + 2 TB (5400 rpm) 9.5 mm/7.2 mm √ √
Camera/mic HP Wide Vision HD camera - indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR,
88° WFOV, 720p by 30 frames per second
√ √
Dual array digital microphones with appropriate software - beam forming, echo
cancellation, noise suppression
√ √
HP Wide Vision FHD IR Camera, indicator LED & 2x IR LEDs, USB 2.0, FHD Hybrid
BSI sensor, f2.2, WDR, 88° WFOV, 1080p by 30 frames per second
√ √
Support Windows Hello √ √
Dual array digital microphones with appropriate software - beam forming, echo
cancellation, noise suppression
√ √
Support WDR (Wide Dynamic Range) √ √
Audio Supports HP Audio Boost √ √
Dual speakers √ √
Audio brand √ √
B&O Play √ √
Audio application name √ √
B&O Play Audio Control √ √
Ethernet Integrated 10/100/1000 network interface card (NIC) √ √
Wireless Network Integrated wireless options with dual antennas (M.2/PCIe): √ √
2 Chapter 1 Product description
Este manual sirve para los siguientes modelos
1
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