HP Kayak XU04 Manual

HP Kayak XU & XW PC Workstations

Upgrade and

Configuration Guide

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Notice

The information contained in this document is subject to change without

notice.

Hewlett-Packard makes no warranty of any kind with regard to this material,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose. Hewlett-Packard shall not be liable for errors

contained herein or for incidental or consequential damages in connection with

the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its

software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright.

All rights are reserved. No part of this document may be photocopied,

reproduced, or translated to another language without the prior written

consent of Hewlett-Packard Company.

Adaptec® is a registered trademark of Adaptec, Inc. RAIDportTM,

ArrayConfigTM, AROTM, CI/OTM and Array1000 are trademarks of Adaptec,

Inc.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

CompuServe® is a registered trademark of CompuServe Incorporated.

ELSA® and GLoria Synergy® are registered trademarks of ELSA AG, Aachen

and/or ELSA Inc., Santa Clara.

Symbios LogicTM is a trademark of Symbios Logic, Inc.

Microsoft®, MS®, MS-DOS®, Windows®, and Windows NT® are U.S.

registered trademark of Microsoft Corporation.

Netscape® is a trademark of Netscape Communications Corporation.

PentiumTM is a trademark of Intel Corporation.

SoundBlasterTM is a trademark of Creative Technology Limited.

SCSISelectTM is a trademark of Adaptec Incorporated.

WOLTM (Wake on LAN) is a trademark of IBM.

Hewlett-Packard France

Performance Desktop Computing Operation

38053 Grenoble Cedex 9

France

1998 Hewlett-Packard Company

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Upgrade and Configuration Guide

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iv English

Who This Manual Is For

This manual is for anyone who wants to:

•Configure the PC Workstation.

•Add accessories to the PC Workstation.

•Troubleshoot problems on the PC Workstation.

Important Safety Information

WARNING If you have any doubt that you can lift the PC Workstation or display

safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug, such

as the one provided with this equipment, or one in compliance with

your national regulations. This PC Workstation is disconnected from

the power by removing the power cord from the power outlet. This

means the PC Workstation must be located close to a power outlet that

is easily accessible.

For your safety, never remove the PC Workstation’s cover without first

removing the power cord from the power outlet, and any connection to

a telecommunications network. Always replace the cover on the

PC Workstation before switching it on again.

To avoid electric shock, do not open the power supply. There are no

user-serviceable parts inside.

This HP PC Workstation is a class 1 laser product. Do not attempt to

make any adjustment to the laser units.

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English v

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information

before using your PC Workstation. If you are using Windows NT 4.0,

open the Start menu in the task bar and select Programs —HP Info. Then

double-click the help topic “Working in Comfort”.

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Downloadable Documentation

vi English

Downloadable Documentation

HP’s web site lets you download additional documentation for your

PC Workstation. This documentation is provided in Adobe Acrobat

(PDF) format and is available free of charge on the HP Web site at:

http://www.hp.com/go/kayaksupport

This includes:

•Upgrade and Configuration Guide —describes in detail how to

install accessories. It also has detailed troubleshooting information.

It is the manual you are reading.

•For XW Models —HP VISUALIZE fx6 Configuration and

Troubleshooting Guide —provides upgrade and troubleshooting

information about your PC Workstation’s graphics solution.

•SCSI Administrator’s Guide —describes in how to administer and

configure your SCSI devices. It also has some troubleshooting

information.

•Using Sound —provides information about using your PC

Workstation’s audio features (also preloaded on your PC

Workstation’s hard disk drive).

•Familiarization Guide —training information for support and

maintenance personnel.

•Network Administrator’s Guide —provides instructions on setting

up your PC Workstation for a LAN connection (also preloaded on

your PC Workstation’s hard disk drive).

•Service Handbook Chapters —information on upgrade and

replacement parts, including HP part numbers.

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Contents

English vii

1 How to Install Accessories In Your HP PC Workstation

Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Removing and Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . . . 5

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Accessory Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2 Troubleshooting Your HP PC Workstation

Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . . 28

HP DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 34

If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 39

If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 40

If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 47

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viii English

3 Technical Information

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 60

Configuring Your Network Connection. . . . . . . . . . . . . . . . . . . . . . . 61

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How to Install Accessories

In Your HP PC Workstation

This chapter explains in detail how to install accessories, such as extra

memory, accessory boards, and additional disk drives, in your PC

Workstation.

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1 How to Install Accessories In Your HP PC Workstation

Supported HP Accessories

2English

Supported HP Accessories

Contact your dealer for an up-to-date list of supported devices.

NOTE 512 MB registered ECC SDRAM DIMMS cannot be used with 64 MB,

128 MB or 256 non-buffered MB DIMMs.

Up to six accessory boards

can be installed:

- One AGP slot (graphics)

- Four 32-bit PCI slots (one used by SCSI/LAN board,

and on selected models, one with a RAIDport)

- One combination PCI or ISA slot

Front Access Drives, for example:

- 3.5-inch 1.44 MB flexible disk drive

(one third height)

- 5.25-inch 1.2 MB flexible disk drive

(half height)

- 5.25-inch tape drive (half height)

Internal Mass

Storage Devices

5 Pairs of Rails for Front

Access Devices:

- 3.5-inch disk drive rails

- 5.25-inch disk drive rails

Main Memory Upgrades

(DIMM slots for ECC SDRAM):

- 64 MB non-buffered

- 128 MB non-buffered

- 256 MB non-buffered or,

- 512 MB registered (selected models only)

Four spare screws

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