HP E-PC c10/s10 Manual de servicio

administrator’s

guide

HP image library

www.hp.com/go/support

Notice

The information contained in this document is subject to change without notice. Hewlett-

Packard makes no warranty of any kind with regard to this material, including, but not limited

to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-

Packard shall not be liable for errors contained herein or for incidental or consequential

damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are

reserved. No part of this document may be photocopied, reproduced, or translated to another

language without the prior written consent of Hewlett-Packard Company.

AdobeTM and AcrobatTM are trademarks of Adobe Systems Incorporated.

Other brand and product names may be registered trademarks or trademarks of their

respective holders.

Hewlett-Packard France

Hewlett-Packard FranceHewlett-Packard France

Hewlett-Packard France

Business Desktop Division

38053 Grenoble Cedex 9

France

iii

This Manual

This manual is intended for MIS (Management Information Services),

IT (Information Technology), or system administrator personnel. A

good knowledge of Microsoft operating systems as well as software

deployment tools is required. You must have administrator privileges.

This manual provides guidelines for using the HP Image Library, which

is part of the HP PC Image Engineer.

What is the Image Library?

The Image Library is a CD-ROM that contains drivers and HP utilities

for HP PCs. The Image Library CD-ROM is the topic of this guide. This

CD-ROM is referred to as the full ‘Administrator Version’ of the Image

Library, to differentiate it from the Image Library & Diagnostics

System CD-ROM (described briefly on page v). The Image Library CD-

ROM is intended for MIS, IT, or system administration personnel.

The drivers and utilities are packaged to enable you to perform

automatic installations on local PCs and also to update a server so that

you can perform remote installations using your own deployment or

maintenance solution or Microsoft SMS 2.0.

The Image Library can be useful during much of the PC’s lifecycle, for

instance:

•During qualification of a disk image

•For maintenance tasks, for example, using Microsoft SMS to perform

driver updates on remote PCs.

HP PC Image Engineer Products

The Image Library (Administrator version) is one part of HP PC Image

Engineer solutions. The HP PC Image Engineer suite comprises these

products:

❒Image Creation and Recovery CD-ROM

❒Image Library & Diagnostics System CD-ROM

❒Image Library (Administrator version) CD-ROM

(described in this guide)

❒Image Transition Tool.

NOTE Not all the Image Engineer products are packaged with each PC.

The range of language versions available may vary between tools.

Image Creation and Recovery CD-ROM

This CD-ROM is provided with most new HP PCs. It contains online

documentation fully explaining its use. With the latest, full-featured

version, you can:

•Recover the operating system

•Set disk partitioning parameters

•Upgrade or downgrade the operating system (to the alternative

provided on the CD-ROMs)

•Browse the operating system master files.

This CD-ROM can be used in cases where you must reinstall your

operating system and other software, after reformatting your hard disk.

This may be useful when you can not guarantee the integrity of you

software, for instance due to virus infection.

Image Library and Diagnostics System CD-ROM

This CD-ROM is included with your PC for most models and language

versions. It is used to carry out automated software recovery and/or

diagnostics on single PCs:

•Recover all drivers, applications and HP utilities

•Recover individual drivers

•Run HP e-DiagTools, the hardware diagnostics utilities

Image Transition Tool

The Image Transition Tool is a CD-ROM software utility to help you

adapt an existing PC’s disk image to a new HP PC. Check availability

with your HP supplier, or on HP websites.

Contents

English vii

1 Getting Started

What is HP’s Image Library? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Image Library CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview of the Library Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Library Directory Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Language Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LAN Card Drivers and Network Protocols. . . . . . . . . . . . . . . . . . . . . 18

Starting and Using the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating a Hard Disk Copy of the Image Library . . . . . . . . . . . . . . . 21

2 Local Automatic Installation

What are the Automatic Installation Packages? . . . . . . . . . . . . . . . . 24

How to Perform a Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing Components Without the User Interface. . . . . . . . . . . . . . 34

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

viii English

3 Microsoft SMS

What is Microsoft SMS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

What is an SMS Package? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The HP Image Library SMS 2.0 Packages . . . . . . . . . . . . . . . . . . . . . . . . 37

How to Use the Image Library with Microsoft SMS . . . . . . . . . . . . 38

Phase 1: Copy the Drivers to the SMS Server . . . . . . . . . . . . . . . . . . . . . 39

Phase 2: Update the Required Client PCs . . . . . . . . . . . . . . . . . . . . . . . . 44

Customizing SMS Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Uninstallation and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4 Copying Drivers and Utilities to a Server

What are the Automatic Installation Packages?. . . . . . . . . . . . . . . . 48

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

How to Copy Drivers and Utilities to a Server . . . . . . . . . . . . . . . . . 50

Performing Remote Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

English ix

5 Support

Obtaining the Latest Versions of Drivers and Utilities . . . . . . . . . . . 58

Additional Information and Support. . . . . . . . . . . . . . . . . . . . . . . . . . 59

Legal Information

HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

HP Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

xEnglish

Otros manuales para e-PC c10/s10

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de De oficina de HP

HP DC7600 - HP Manual

HP Pro 3015 - Microtower PC Guía de configuración

HP Kayak XA-s 02xx Manual de usuario

HP Workstation Z800 Manual

HP Pavilion t600 - Desktop PC Manual de usuario

HP Sprout Manual de usuario

HP xw9400 Manual de uso y cuidado

HP Xw9400 - Workstation - 16 GB RAM Manual de usuario

HP Compaq Presario Manual de usuario

HP DF300A - Portable Digital Picture Frame Manual de usuario

HP Elite Slice G2 Manual

HP Pavilion t400 - Desktop PC Instrucciones de instalación

HP Pavilion w1000 - Desktop PC Manual de usuario

HP Pavilion t3100 - Desktop PC Instrucciones de funcionamiento

HP P6230F Pavilion PC Manual de usuario

HP Compaq d330 ST Manual de operación y mantenimiento

HP Xw4300 - Workstation - 2 GB RAM Instrucciones de uso

HP 3000 Series Manual de usuario

HP Pavilion E h9-1200 Manual de usuario

HP Compaq Presario 1700 Series Manual de usuario

HP Compaq Presario Hoja de especificaciones

HP Compaq dc7900 Business PC Manual de uso y cuidado

HP MP4 Manual de usuario

Manuales populares de De oficina de otras marcas

Asus

Asus E210 Series Manual de usuario

Dell

Dell Inspiron 600m Manual de usuario

Dell

Dell Inspiron 3662 Manual de usuario

TotalFlow

TotalFlow uFLO Manual de usuario

Logitech

Logitech MK320 Manual de usuario

Dell

Dell XPS 730 H2C Manual de usuario

Sony

Sony Vaio Series Manual de usuario

Sony

Sony VGC-LT32E - Vaio All-in-one Desktop Computer Manual de usuario

Alto

Alto MD 250 Manual de usuario

Lenovo

Lenovo ThinkCentre Edge 72 Manual

Lenovo

Lenovo ThinkStation D20 Manual

Arbor Technology

Arbor Technology FPC-7800 Series Manual de usuario

Sony

Sony VAIO VGX-TP1 Series Manual de usuario

Asus

Asus Eee Box B204 Manual de usuario

Dell

Dell Optiplex 9010 All In One Manual de usuario

Everex

Everex eXplora Manual de usuario

Lenovo

Lenovo ThinkCentre M75e Manual de usuario

Dell

Dell Alienware Area-51 R4 Manual de usuario

HP e-PC c10/s10 Manual de servicio

Manuales populares de De oficina de otras marcas