HP D530 - Compaq Business Desktop Manual de usuario

Getting Started

Compaq Business Desktops

D530 Ultra-Slim Desktop Model

Document Part Number: 325444-001

April 2003

Use this guide after you have completed the steps detailed in the

Quick Setup guide. It will help you set up factory-provided software.

It also includes basic troubleshooting information should you have

problems during the initial startup process.

HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of

Hewlett-Packard Company in the U.S. and other countries.

Compaq is a trademark of Hewlett-Packard Development Company, L.P. in the

U.S. and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and other countries.

Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of

Adobe Systems Incorporated.

All other product names mentioned herein may be trademarks of their respective

companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or

omissions contained herein or for incidental or consequential damages in

connection with the furnishing, performance, or use of this material. The

information in this document is provided “as is” without warranty of any kind,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The

warranties for HP products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Getting Started

Compaq Business Desktops

D530 Ultra-Slim Desktop Model

First Edition (April 2003)

Document Part Number: 325444-001

www.hp.com iii

Contents

Getting Started

Installing & Customizing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installing the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Customizing the Monitor Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Protecting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Restoring the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Turning Off the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Working with the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

“Hot-Plugging” or “Hot-Swapping” MultiBay Drives. . . . . . . . . . . . . . . . . . . . . . . . . 5

Partitioning and Formatting a MultiBay Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Inserting a Drive into the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Engaging and Releasing the MultiBay Security Catch. . . . . . . . . . . . . . . . . . . . . . . . . 8

Removing a Drive from the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Finding More Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Locating Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Documentation Library CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Before You Call for Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Solving General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Solving Hardware Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Interpreting Diagnostic Lights and Audible Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ordering the Quick Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

www.hp.com 1

Getting Started

Installing & Customizing the Software

ÄCAUTION: Do not add optional hardware or third-party devices to the

computer until the operating system is successfully installed. Doing so may

cause errors and prevent the operating system from installing properly.

Installing the Operating System

The first time you turn on the computer, the operating system is

installed automatically. This process takes about 5 to 10 minutes,

depending on which operating system is being installed. Carefully

read and follow the instructions on the screen to complete the

installation.

ÄCAUTION: Once the automatic installation has begun, DO NOT TURN

OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the

computer during the installation process may damage the software that

runs the computer or prevent its proper installation.

If your computer was not shipped with a Microsoft operating system,

some portions of this documentation do not apply. For complete

operating system installation and configuration instructions, refer to

the operating system documentation that was provided with the

computer. Additional information is available in online help after you

install the operating system.

Accessibility

HP is committed to designing products, services, and programs with

improved usability and accessibility for all customers. HP products

with Microsoft Windows XP preinstalled, or that are XP Ready, are

2 www.hp.com

Getting Started

designed for accessibility. These products are tested with

industry-leading Assistive Technology products to ensure equal

access—anytime, anywhere . . . to anyone.

Installing or Upgrading Device Drivers

When installing optional hardware devices after the operating system

installation is complete, you must also install the drivers for each of

the devices.

If prompted for the I386 directory, replace the path specification with

C:\i386,or use the Browse button in the dialog box to locate the I386

folder. This action points the operating system to the appropriate

drivers.

You can obtain the latest support software, including support software

for the operating system from:

www.hp.com/support

You can also obtain the latest support software through a subscription

to the Compaq Support CD Kit using the Support Software

Management order form available at the following Web site:

http://www.compaq.com/support/files/desktops/us/

purchase.html

This site also provides information on how to purchase a subscription.

✎If the computer has an optical RW drive, you must install the

appropriate application to be able to write to the drive. To install the

application, double-click the Setup Software icon on the desktop or

the application launcher and select the Easy CD Creator and Direct

CD option when prompted.

Customizing the Monitor Display

You can manually select or change the monitor model, refresh rates,

screen resolution, color settings, font sizes, and power management

settings. To do so, right-click on the Windows Desktop, then click

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Getting Started

Properties to change display settings. For more information, refer to

the online documentation provided with the graphics controller utility

or the documentation that came with your monitor.

Protecting the Software

To protect the software from loss or damage, you should keep a

backup copy of all system software, applications, and related files

stored on the hard drive. Refer to the operating system or backup

utility documentation for instructions on making backup copies of

your data files.

Restoring the Software

Restore the original operating system and factory-installed software

by using the Restore Plus! CD and any other CDs that came with the

computer. Carefully read and follow the instructions provided for the

restore solution that came with the computer.

For questions about or problems with this CD, please contact

customer support.

Turning Off the Computer

To properly turn off the computer, first shut down the operating

system software. In Microsoft Windows XP Professional and

Microsoft Windows 2000 Professional, click Start > Shut Down. In

Microsoft Windows XP Home, click Start > Turn Off Computer.

The computer automatically shuts down.

Depending on the operating system, pressing the power button causes

the computer to enter a low-power or “standby” state instead of

automatically turning the power off. This allows you to conserve

energy without closing software applications; later, you can start

using the computer immediately without having to restart the

operating system and without losing any data.

ÄCAUTION: Manually forcing the computer off can cause loss of data.

4 www.hp.com

Getting Started

To turn off power to the computer, press and hold the power button

for four seconds. However, manually turning off the power bypasses

the standby state and can result in loss of data.

To reconfigure the power button to work in On/Off mode, run

Computer Setup. Refer to the Computer Setup Guide on the

Documentation Library CD for more information about using the

Computer Setup utility.

Working with the MultiBay

The MultiBay is a special drive bay that supports a variety of optional

12.7-mm removable drives, including:

■MultiBay CD-ROM Drive

■MultiBay CD-RW Drive

■MultiBay DVD-ROM Drive with Software MPEG-2

■MultiBay CD-RW/DVD-ROM Combo Drive

■MultiBay 1.44-MB Diskette Drive

■MultiBay SMART Hard Drive

ÄCAUTION: To prevent loss of work and damage to the computer or a drive:

■Before handling a drive, ensure that you are discharged of static

electricity. While handling a drive, avoid touching the connector.

■Before traveling with, shipping, storing, or removing a drive other than

a hard drive, make sure that no media, such as a diskette, CD-ROM,

or DVD-ROM, is in the drive and that the media tray is closed.

■Handle a drive carefully: do not use excessive force when inserting it,

do not drop it, and do not press on the top cover.

■Avoid exposing a hard drive to liquids, temperature extremes, or

products that have magnetic fields such as monitors or speakers.

■If a drive must be mailed, place the drive in a bubble-pack mailer or

other suitable protective packaging and label the package “Fragile:

Handle with Care.”

www.hp.com 5

Getting Started

“Hot-Plugging” or “Hot-Swapping” MultiBay Drives

ÄCAUTION: To prevent damage to the computer, the drive, and any data stored

on the drive: If you are inserting or removing a hard drive, shut down the

computer. Never remove a hard drive while the computer is on or on standby.

To ensure that the computer is not on standby, turn the computer on, then shut it

down.

ÄCAUTION: After inserting an optical drive while the computer is

powered on, restart the computer to ensure the optical drive functions

correctly if it uses recording, backup, or video playback software

applications.

If the computer is running Windows 2000 or Windows XP, you can

insert or remove any drive except a hard drive while the computer is

on, off, or on standby.

Hot-swapping is disabled, by default, for the MultiBay 1.44-MB

Diskette Drive. To enable hot-swapping, complete the following

steps:

1. Turn on or restart the computer. If you are in Windows, click

Start > Shut Down > Restart the Computer.

2. When the F10 = Setup message is displayed in the lower-right

corner of the screen, press the F10 key.

✎If you do not press the F10 key while the message is displayed, you

must restart the computer again to access the utility.

3. Select the language from the list and press the Enter key.

A choice of five headings appears in the Computer Setup Utilities

menu: File, Storage, Security, Power, and Advanced.

4. Use the arrow keys to select Advanced > Power-on Options >

Hot-Pluggable MB Floppy, then click Enable.

5. To apply and save changes, click File > Save Changes and Exit.

For more information about using Computer Setup, refer to the

Computer Setup (F10) Utility Guide.

6 www.hp.com

Getting Started

Partitioning and Formatting a MultiBay Hard Drive

1. Exit all software applications, shut down the operating system

software, and turn off the computer.

2. Insert the hard drive into the MultiBay. Refer to “Inserting a

Drive into the MultiBay” for more information.

3. Turn on the computer. Follow directions for the operating system,

below:

Windows 2000 Professional

1. Right-click the My Computer icon, then click Manage > Disk

Management.

2. Select the MultiBay hard drive.

3. On the Partition menu, click Create. Carefully read and respond

to any prompts that appear on the screen.

Refer to the Microsoft Management Console online help (click

Action > Help, while running Management Console) for additional

information.

Windows XP Professional

1. Click Start.

2. Right-click My Computer, then click Manage.

3. Click Storage, then click Disk Management.

4. Select the MultiBay hard drive.

5. Right-click on the MultiBay hard drive, then click Partition.

Carefully read and respond to any prompts that appear on the

screen.

Refer to the online Help (click Action > Help) for additional

information.

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