HP 3000 Series Manual de usuario

3000 and

9000 PA-RISC Computer Systems

Handbook

Series 9x8LX;RX Family and Model 800 Ex5 Class

Ff/OW

HEWLETT

.:~

PACKARD

Part No. A2051-90003

Printed

U.S.A. 1993

Edition 1 - E1293

For

Internal Use Only

Notice

Hewlett-Packard makes no warranty

any kind with regard to this material, including,

but not limited to, the implied warranties

merchantability and fitness

for

a particular

purpose. Hewlett-Packard shall

not

be liable for errors contained herein

for incidental

consequential damages

connection with

the

furnishing, performance,

use

this

material.

Hewlett-Packard assumes no responsibility for

the

use

reliability of

its

software

equipment

that

is not furnished by Hewlett-Packard.

This document contains

proprietary

information which is

protected

by copyright. All rights

are reserved. No

part

of this document may be photographed, reproduced, or

translated

another

language

without

prior

written

consent of Hewlett-Packard Company.

The

information contained

this document is subject

change

without

notice.

Printing

History

New editions are complete revisions of

the

manual.

Update

packages, which are issued

between editions, contain additional

and

replacement pages

be merged

into

the

manual

the

customer.

The

dates

the

title

page change only when a new edition

a new

update

published. No information is

incorporated

into

a reprinting unless

appears as a prior

update;

the

edition does

not

change when

update

is incorporated.

Many

product

updates

and

fixes do

not

require

manual

changes and, conversely,

manual

corrections

may

done

without

accompanying

product

changes. Therefore, do

not

expect a

one-to-one correspondence between

product

updates

and

manual

updates.

First

Edition

..............................................................

December 1993

List of Effective Pages

The

List of Effective Pages gives

the

date

the

current edition

and

any pages changed

updates

that

edition.

Within

the

manual, any page changed since

the

last

edition

is indicated by

printing

the

date

the

changes were

made

the

bottom

the

page. No

information is

incorporated

into

a reprinting unless

appears

as a prior

update.

All

........................................................................

December 1993

iii

Safety and Regulatory Information

For your protection this

product

has been

tested

various

national

and

international

regulations and

standards.

The

scope of this regulatory testing includes electrical/mechanical

safety, radio frequency interference, ergonomics, acoustics,

and

hazardous materials. Where

required, approvals

obtained

from

third-party

test

agencies are shown on

the

product

label. In

addition, various regulatory bodies require some information under

the

following headings.

United Kingdom Telecom Statement (For the United Kingdom Only)

Pursuant

Section

Telecommunications Act

1984, this product is approved for

indirect connection

Public Telecommunications systems within

the

United Kingdom under

the

General Approval

number

NS/G/1234/J/100003.

The

following notice is required by

the

British Approvals Board for Telecoms

(BABT).

Please

contact your

Sales Office

there are any questions.

Warning

Interconnection

directly,

way

other

apparatus,

ports

marked

with

"United

Kingdom

Safety

Warning:

Refer

users

instructions"

with

ports

marked

not

marked

may

produce

hazardous

conditions

the

telecom

network.

Advice

should

obtained

from

competent

engineer before

such

connection

made.

To prevent

electrical shock

the

operator,

disconnect this product from

the

network

before

the

mains plug is removed. Do

not

hard-wire

the

network connection.

The

United Kingdom Safety Warning applies

all

ports.

Battery Notice

This

product

may contain a sealed Lead-Acid

and

a Lithium battery. Replace only with

the

same

type

and

part

number! 'Recycle used

batteries

or send

the

following address for

proper

disposal:

Hewlett Packard

Environmental Health

and

Safety Dept.

8000 Foothills Blvd.

Roseville, CA 95678

Safety Considerations

This

product

and

documentation

must

be reviewed for familiarization

with

safety

markings

and

instructions before operation.

The

following figure shows some of

the

safety

symbols used

the

product

indicate

various safety considerations.

Instruction

manual

symbol:

the

product

will

marked

v.rith

this symbol

when

is necessary for

the

user

refer

the

instruction

manual

in order

protect

the

product

against damage.

...1-

Warning

Caution

Indicates hazardous voltages.

Indicates

earth

(ground)

terminal

(sometimes used

manual

indicate

circuit common connected

grounded chassis).

The WARNING sign denotes a hazard. It calls attention to a procedure,

practice, of the like, which

not done correctly or adhered to, could result

injury. Do not proceed beyond a WARNING sign

until

the indicated conditions

are fully understood and met.

The

CAUTION sign denotes a hazard.

calls

attention

operating

procedure, practice,

the

like, which

not

done correctly

adhered

to,

could damage

destroy

part

all

the

product.

not

proceed beyond a

CAUTION sign

until

the

indicated

conditions are fully

understood

and

met.

Preface

This edition of the

Handbook contains technical information about HP 3000 Series 9x8

Family and HP 9000 Model 800 Ex5 Class Computer Systems.

At the time of publication, this family included the following models:

3000

9000

Series 908LX Model E25 - 2 slot

Series 918LX Model E25 - 4 slot

Series 918RX Model E35 - 2 slot

Series 928LX Model E35 - 4 slot

Series 928RX Model E45 - 2 slot

Series 968LX Model E45 - 4 slot

Series 968RX

Series 978RX

The HP 3000 Series 9x8LX/RX does not include

the

older HP 3000 systems, Series

948

and

Series 958.

Contents

1. Product Information

General Description . . . . . . . 1-1

Major

Assemblies . . . . . . . . 1-4

Multifunction

I/0

Card

Connection 1-7

System

Operation

. . . . 1-9

Introduction

. . . . . . . . . 1-9

System

Status

Displays . . . . 1-9

System Front Panel

and

Status

Displays 1-9

Processor Dependent Code

(PDC)

Commands 1-12

Access

Port

Commands . 1-16

Normal Power-on Sequence . . . . . 1-17

Removable Media Devices . . . . . . 1-18

DDS Front Panel

and

Status

Display 1-18

Ordering

DDS cassettes 1-19

CD-ROM Front

Panel

and

Status

Displays 1-21

Quarter-Inch Cartridge (QIC)

Tape

Drive Front

Panel

and

Status

Displays 1-22

Floppy Disk Drive 1-23

8mm

Tape

Drive . . . . 1-24

2. Environmental Information

Specifications . . . . . . .

3. Installation and Preventive Maintenance

Introduction

. . . . . . . . .

Stand-alone System Installation .

Rack System Installation . .

A-Series Rack Installation

C-Series Rack Installation

Preventive Maintenance . .

A3024A

8mm

Tape

Drive Maintenance

Quarter-inch Cartridge (QIC) Tape Drive Maintenance

Read/Write

Head Cleaning Procedure

Capstan

Cleaning Procedure

QIC Handling Tips . . . . . . . .

2-1

3-1

3-2

3-3

3-4

Contents-1

For

Internal Use Only

4. Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . .

Configuration Rules for HP 9000 Model 800 Ex5 Class Systems

Configuration Rules for HP 3000 Series 9x8 Systems .

Configuration Guidelines . . . . .

Calculating Current Consumption .

Multifunction

I/0

Card Configuration

SCSI Configuration . .

LAN Configuration . . .

SCSI Configuration Rules

HP-IB Configuration Rules

Load Factors . . . . .

HP-IB Cable Length

Console-less Configuration (HP 9000 only)

Memory Subsystem Configuration . . .

Memory Configuration Rules . . . . .

Remote Support Modem Configuration

HP Support Link (HP50759A) . . .

Hayes Smartmodem 2400 . . . . .

Black Box V.32 Plus (Version 2.01.01)

Multitech MT224EH7

HP 37212B

...........

Modem Cable Pin-out . . . . .

Multifunction

PCA

Modem Line Behavior

CCITT

Mode-

AP protocol 0

Bell Mode -AP protocol 1 . . . . .

CCITT

_BIS Mode -

protocol 2 .

Modem Settings (HP Predictive

Support)

Adding Peripherals

Configuration

MPE-iX

...........

HP-UX

............

Determining Hardware Device

Paths

Peripheral Upgrade Configuration Rules

Disk

Part

Numbers . . . . . . . . .

3.5-inch Hard Disk Drive (A2445A and A3087A) Configuration

3.5-inch Hard Disk Drive (A2958A) Configuration . . . . . .

DDS-Format DAT Drive Configuration- C1503B and C1504B

Options . . . . . . . . . . . . . .

SCSI Address . . . . . . . . . . .

Optional Configuration

Jumper

Switch

CD-ROM Drive Configuration

Options

.............

SCSI Address . . . . . . . . . . .

Quarter-inch Cartridge (QIC) Tape Drive Configuration

8mm Tape Drive (A3024A) Configuration

Floppy Disk Drive Configuration

Cabinet Overview . . . . . . . . . . .

Cabinet Configuration Rules . . . . .

I/0

Products

Supported in

the

Cabinets

Special Considerations . . . . . . . .

Contents-2

4-1

4-2

4-4

4-7

4-11

4-12

4-14

4-15

4-18

4-19

4-20

4-21

4-23

4-24

4-25

4-26

4-28

4-29

4-30

4-31

4-34

4-38

4-40

4-41

4-43

4-45

4-47

4-48

4-50

4-53

For

Internal Use Only

5. Troubleshooting

Introduction . . . . . . . . . . .

Hard Failures . . . . . . . . . .

Check System Front Panel LEDs

Check

Card

and

Device LEDs

Troubleshooting

the

Power System

Troubleshooting System Hardware Faults

Troubleshooting Memory Failures . . . .

Troubleshooting

0 Failures . . . . . .

Troubleshooting Console Initialization Failures

Boot

and

System Initialization Failures

Warnings

.............

Overtemperature Warning . . . . . .

PowerTrust UPS Online

Error

Messages

Other Warning Messages . . . . . . .

Troubleshooting HPMCs . . . . . . . .

High Priority Machine Check

(HPMC)

Soft Errors . . . . . .

Diagnostic Tools . . . . .

Online Diagnostics

System Log File Procedure

System Exerciser . . .

Offline Diagnostics

Operating System Problems

Performance Problems .

MPE

System Hang .

HP-UX System Hang

Monitor Halts

System Abort

Taking a Memory Dump

Summary

.....

MPE/iX

Memory Dump

Step

Do a Transfer of Control

(TC)

Step

Boot

ISL.

Step

Dump

the

System. . . . .

Step

Restart

the

System.

Step

Process

the

Memory Dump.

Step

Call

the

Response Center

HP-UX

Automatic

Core Dump . . .

What

To Do

With

Core Files

...

Problems

With

Automatic Memory Dump

Avoiding Problems with Automatic Memory Dump

Running savecore Manually

Calling

the

Response Center

Error Codes

and

Messages

PDC

Codes

.....

ISL Boot Codes . .

MPE/iX

ISL Boot Codes

HP-UX ISL Boot Codes .

System Initialization Codes

HP-

Display Codes

5-1

5-2

5-3

5-4

5-5

5-7

5-10

5-11

5-12

5-13

5-14

5-15

5-16

5-18

5-19

5-20

5-21

5-22

5-23

5-24

5-25

5-26

5-27

5-28

5-29

5-30

5-36

5-37

5-38

Contents-3

For

Internal Use Only

SCSI/Console/LAN

PCA

Access

Port

Error Codes.

Integrated Access

Port

Selftest Failure Codes

1viultifunction

I/0

Card

Status

LEDs . .

Troubleshooting SCSI Problems . . . .

3.5-inch Hard Disk Drive Troubleshooting

Drive

Status

Light

Diagnostic Information

Logs

....

Usage Log

...

Data

Error Log . .

Hardware

Error

Log .

REQUEST SENSE

Data

Fields

DDS-Format DAT Drive Troubleshooting

Status

Lights . . . . . . . . . . . .

DDS-Format DAT Drive

Status

Lights .

Solving Media Warning Problems . . . .

Solving High Humidity Problems . . . .

Removing a

Jammed

Cassette From a DDS-Format Drive

Diagnostic Information

Logs

.....

Fault Log

Error Rate Log

Tape Log

REQUEST SENSE

Data

Fields .

CD-ROM Drive Troubleshooting

Drive

Status

Light . . . . . .

Diagnostic Information . . . .

REQUEST SENSE

Data

Fields

Quarter-inch Cartridge (QIC) Tape Drive Troubleshooting

QIC Troubleshooting Tools . .

Troubleshooting Sequence . .

8mm Tape Drive Troubleshooting

Clearing a Tape

Jam

. . . .

Remove

the

Top Panel . . .

Remove Tape from

the

Tape

Path

Remove the Cartridge . . . . . .

Floppy Disk Drive Troubleshooting . .

Floppy Disk Drive Troubleshooting Tools

Troubleshooting Procedure

Other Considerations . . . . . . . . .

Diagnostics and Utilities

Online Diagnostics and Utilities .

Using the Online Diagnostics

Offline Utilities

Support Tape . . . . . . .

Booting Up

......

Support Tape Main/Utilities Menus

Contents-4

5-39

5-40

5-43

5-44

5-45

5-46

5-48

5-49

5-60

5-62

5-63

5-66

5-79

5-82

5-83

5-85

5-86

5-87

5-88

6-2

6-3

6-5

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