Honeywell TC500A Manual de usuario

USER GUIDE

® U.S. Registered Trademark

OCTOBER 2020

TC500A Commercial Thermostat

31-00400M-01 | Rev10-20 3

Table of content

Table of content .............................................................................................................................. 3

Important Safety Information and Installation Precautions.................................. 6

Introduction...................................................................................................................................... 9

About TC500A Thermostat......................................................................................................... 9

Features....................................................................................................................................... 9

Intended audience and assumed knowledge............................................................ 10

Reference documents......................................................................................................... 10

Abbreviation and Nomenclature .................................................................................... 10

Conventions............................................................................................................................ 10

Dimensions ............................................................................................................................. 11

Technical Specifications.................................................................................................... 12

Security requirement........................................................................................................... 14

Deployments and Maintenance Considerations ..................................................... 15

Getting started ............................................................................................................................. 17

TC500A Thermostat at a glance ..................................................................................... 17

Thermostat Display Overview.......................................................................................... 17

Presence detection............................................................................................................... 17

Home Page (Main Screen): Temperature reading and adjustment.................. 18

Home Page (Right Screen): Quick access and device management ............... 19

Home Page (Left Screen): Weather and sensor reading....................................... 20

Home screen icon overview.............................................................................................. 21

Smart LED indication.......................................................................................................... 22

Initial Configuration................................................................................................................... 23

Prerequisites........................................................................................................................... 23

Step 1. Selecting a language............................................................................................ 24

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COMMERCIAL TOUCHSCREEN THERMOSTAT

Step 2. Choosing a configuration platform ................................................................25

Step 3. Configuration through thermostat touchscreen display.......................26

Step 4. Setting Installer Pin...............................................................................................35

Step 5. Connecting a thermostat....................................................................................37

Basic Configuration .............................................................................................................44

User Management.......................................................................................................................47

User Roles ................................................................................................................................47

Configuring the user roles.................................................................................................48

Managing Alarms ........................................................................................................................57

About Alarms...........................................................................................................................57

Alarm notification signs .....................................................................................................57

Unacknowledged Alarms ...................................................................................................58

List of Alarms and their severity......................................................................................60

Managing Alarms..................................................................................................................61

Scheduling .....................................................................................................................................63

About Schedule......................................................................................................................63

Setting up a Weekly Schedule..........................................................................................64

Setting up a Holiday Schedule.........................................................................................69

Resetting Schedule ..............................................................................................................74

Factory reset............................................................................................................................76

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COMMERCIAL TOUCHSCREEN THERMOSTAT

Revision History

Notice

This document contains Honeywell proprietary information. Information contained

herein is to be used solely for the purpose submitted, and no part of this document

or its contents shall be reproduced, published, or disclosed to a third party without

the express permission of Honeywell International Inc.

While this information is presented in good faith and believed to be accurate,

Honeywell disclaims the implied warranties of merchantability and fitness for a

purpose and makes no express warranties except as may be stated in its written

agreement with and for its customer.

In no event is Honeywell liable to anyone for any direct, special, or consequential

damages. The information and specifications in this document are subject to

change without notice.

Waste Electrical and Electronic Equipment (WEEE)

FCC Part 15 compliant

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that

may cause undesired operation.

Document Date

31-00400M-01 Oct 2020

WEEE: Waste Electrical and Electronic Equipment Directive

• At the end of the product life, dispose of the

packaging and product in an appropriate

recycling center.

• Do not dispose of the device with the usual

domestic refuse.

• Do not burn the device.

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COMMERCIAL TOUCHSCREEN THERMOSTAT

Regulation (EC) No 1907/2006

According to Article 33 of Reach Regulation, be informed that the substances listed

below may be contained in these products above the threshold level of 0.1% by

weight of the listed article.

Important Safety Information and Installation Precautions

Read all instructions

Failure to follow all instructions may result in equipment damage or a hazardous

condition. Read all instructions carefully before installing equipment.

When performing any work (installation, mounting, start-up), all manufacturer

instructions and in particular the Mounting Instructions (31-00399M-01) are to be

observed.

• TC500A Thermostat may be installed and mounted only by authorized and

trained personnel.

• It is recommended that devices be kept at room temperature for at least 24 hours

before applying power. This is to allow any condensation resulting from low

shipping/storage temperatures to evaporate.

• Investigated according to United States Standard UL- 60730-1, and UL60730-2-

• Investigated according to Canadian National Standard(s) C22.2, No. 205-M1983

(CNL-listed).

• Do not open TC500A Thermostat, as it contains no user-serviceable parts inside!

• CE declarations according to LVD Directive 2014/35/EU and EMC Directive

2014/30/EU.

• Product standards are EN 60730-1 and EN 60730-2-9.

• TC500A Thermostat is Class B digital apparatus and complies with Canadian

ICES-003.

Local codes and practices

Always install equipment in accordance with the National Electric Code and in a

manner acceptable to the local authority having jurisdiction.

Electrostatic sensitivity

This product and its components may be susceptible to electrostatic discharge

(ESD). Use appropriate ESD grounding techniques while handling the product.

When possible, always handle the product by its non-electrical components.

Product/Part Code Substance Name CAS Number

Only TC500A-W /

thermostat mainboard

CBA, thermostat wall

plate board PCBA

Lead 7439-92-1

Lead oxide 1317-36-8

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COMMERCIAL TOUCHSCREEN THERMOSTAT

High voltage safety test

Experienced electricians, at first contact, always assume that hazardous voltages

may exist in any wiring system. A safety check using a known, reliable voltage

measurement or detection device should be made immediately before starting work

and when work resumes.

Lightning and high-voltage danger

Most electrical injuries involving low-voltage wiring result from sudden, unexpected

high voltages on normally low voltage wiring. Low-voltage wiring can carry

hazardous high voltages under unsafe conditions. Never install or connect wiring or

equipment during electrical storms. Improperly protected wiring can carry a fatal

lightning surge for many miles. All outdoor wiring must be equipped with properly

grounded and listed signal circuit protectors, which must be installed in compliance

with local, applicable codes. Never install wiring or equipment while standing in

water.

Wiring and equipment separations

All wiring and controllers must be installed to minimize the possibility of accidental

contact with other potentially hazardous and disruptive power and lighting wiring.

Never place 24VAC or communications wiring near other bare power wires, lightning

rods, antennas, transformers, or steam or hot water pipes. Never place wire in any

conduit, box, channel, duct or other enclosure containing power or lighting circuits

of any type. Always provide adequate separation of communications wiring and

other electrical wiring according to code. Keep wiring and controllers at least six feet

from large inductive loads (power distribution panels, lighting ballasts, motors, etc.).

Failure to follow these guidelines can introduce electrical interference and cause the

system to operate erratically.

Warning

By using this Honeywell literature, you agree that Honeywell will have no liability for

any damages arising out of your use, or modification to, the literature. You will defend

and indemnify Honeywell, its affiliates and subsidiaries, from and against any

liability, cost, or damages, including attorneys' fees, arising out of, or resulting from,

any modification to the literature by you.

The material in this document is for information purposes only. The content and the

product it describes are subject to change without notice. Honeywell makes no

representations or warranties with respect to this document. In no event shall

Honeywell be liable for technical or editorial omissions or mistakes in this document,

nor shall it be liable for any damages, direct or incidental, arising out of or related to

the use of this document. No part of this document may be reproduced in any form

or by any means without prior written permission from Honeywell.

Safety Information as per EN60730-1

TC500A Thermostat is intended for commercial and residential environments.

TC500A Thermostat is an independently mounted electronic control system with

fixed wiring.

TC500A Thermostat is used for the purpose of building HVAC control and is suitable

for use only in non-safety controls for installation on or in appliances.

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COMMERCIAL TOUCHSCREEN THERMOSTAT

CHAPTER

31-00400M-01 | Rev10-20 9

Introduction

About TC500A Thermostat

The TC500A Thermostat is an advanced, configurable, connected device for

commercial buildings. It controls and monitors RTU, AHU, Heat Pump equipment,

and their configurations. This device communicates over Wi-Fi, Bluetooth, BACnet IP

over Wi-Fi, BACnet RS485, Sylk to easily integrates with the building automation

system.

The built-in intelligent control algorithms of the device help to achieve the perfect

balance between Energy Efficiency and Comfort. The device is packaged with

numerous presets suitable for most commercial building requirements that enable

the easy and quick initial setup.

The firmware of the device can be upgraded via Wi-Fi network. The device has four

universal terminals and a pair of Sylk terminals to connect with sensors or other

accessories. It also has a built-in temperature sensor, humidity sensor, and proximity

sensor.

Features

• The device can be easily commissioned through the TC500A Connect Mobile

application.

• Easily customizable and intuitive UI.

• Supports BACnet system schedule and holiday configuration.

• Multiple, configurable, levels of user privilege access for features such as

Reminders, Occupancy set points, Date/Time, Schedules, Calendars of special

events, remote and local Manual Override, remote and local Occupancy Override,

Choice of language and units, and so on.

• Multiple, configurable, screen lockouts to prevent unauthorized settings changes.

• High level control algorithms such as Auto Changeover, Adaptive Intelligent

Recovery, Pre-occupancy Purge, Power up disable time, Freeze protection, and

Demand limit controls are supported.

• Settings to switch Fahrenheit to Celsius and vice-versa.

• Auto display sleep to save energy when there is no user action for configured time

out.

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1 - ABOUT TC500A THERMOSTAT

• A LED indicator to show the operational status of the thermostat when the display

goes to sleep mode.

• Real-Time Clock time keeping accuracy with 72 hour retention during power loss.

Intended audience and assumed knowledge

This document provides information about installing and commissioning a TC500A

Thermostat. It also shows how to operate the user interface.

It is assumed that the user is trained and familiar with HVAC concepts.

IMPORTANT: Always install equipment in accordance with the National Electric

Code and in a manner acceptable to the local authority having jurisdiction (AHJ). No

guidelines, instructions, installation practices, or other information presented in this

guide may be interpreted to supersede or modify the local codes and practices of the

AHJ.

Reference documents

• Commercial Thermostat Datasheet (31-00398M)

• Commercial Thermostat Mounting instructions (31-00399M)

• Commercial Thermostat Quick start guide (31-00401M)

Abbreviation and Nomenclature

Conventions

The TC500A Commercial Connected Thermostat uses a 4 inch, 480x480 pixel LCD

screen for easy navigation and setup. User can select from various options available

on the screen by lightly tapping the option on the screen or scrolling through the list.

The conventions for hand gestures used to navigate through the pages on the

TC500A Thermostat display are:

• Tap: Quickly touch and release to select a control or item; equivalent to a mouse-

click.

Abbreviation Definition

AHU Air Handling Unit

RTU Roof Top Unit

VAC Volts AC (Alternating Current)

VDC/ DC Volts DC (Direct Current)

OTW Over-The-Wire

ETA Serial Communication protocol

BMS Building Management System

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