Honeywell 2450Cm Series Manual de usuario

Performance Series

IP Cameras

H4W2PER3V

H4W2PER2V

HBW2PER1V HBW2PER2V HEW2PER3V

HEW2PER2V

H4W4PER3V

H4W4PER2V HBW4PER1V HBW4PER2V

HEW4PER3V

HEW4PER2V

H2W4PER3V

H4W8PER2V

HBW8PER2V

HEW8PER2V

H4W8PER1V

HBW8PER1V

HEW8PER1V

Recommended

Find the latest version of this and other Performance Series IP

camera documents on the Honeywell Video website. Go to:

https://www.security.honeywell.com/All-Categories/video-

systems/performance-series-ip-cameras to find your camera

and view/download the latest documentation.

Refer to the Honeywell Open Technology Alliance to learn more

about our open and integrated solutions (go to:

http://www.security.honeywell.com/hota/).

User Guide

Revisions

Issue Date Revisions

A 03/2021 New document.

Cautions and Warnings

WARNING Installation and servicing should be performed only by qualified

and experienced technicians to conform to all local codes and to maintain your

warranty.

WARNING To ensure compliance with electrical safety standards this product

is intended for use with a Listed Power Adapter marked with “Limited Power

Source”, “LPS”, on the unit, output rated 12 V DC, minimum 0.7A, Tma=60°C or

from Power over Ethernet (PoE) provided by Listed Information Technology

Equipment meeting the IEEE 802.3af PoE standard.

The Ethernet connection is not intended to be connected to exposed (outside

plant) networks. Do not connect two power sources to the camera at the same time.

CAUTION Invisible LED radiation (850 nm). Avoid exposure to beam.

Regulatory Statements

FCC Compliance Statement

Information to the User: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. However, there is no guarantee that interference will

not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

iii

•Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Note

Changes or modifications not expressly approved by the party

responsible for compliance could void the user’s authority to

operate the equipment.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

Manufacturer’s Declaration of Conformance

The equipment supplied with this guide meets the provisions of the following European Union

council directives:

•2014/30/EU for EMC

•2001/95/EC for safety, and

•2011/65/EU for RoHS compliance.

Waste Electrical and Electronic Equipment (WEEE)

Correct Disposal of this Product (applicable in the European Union and other

European countries with separate collection systems).

This product should be disposed of, at the end of its useful life, as per

applicable local laws, regulations, and procedures.

Regulation (EC) No 1907/2006

According to Article 33 of Reach Regulation be informed that the substances listed below

may be contained in these products above the threshold level of 0.1% by weight of the listed

article.

Product Part Name Substance

Name

CAS

Number

HBW8PER1V Crystal (X1), TVS tube (TVS1,TVS2, D14), Fixed

Focus Lens (M12/M16 etc.), FFC, Cable, IPC Cable Lead 7439-92-1

HBW4PER1V Crystal (X1,X2), Rectifier diode (D13), TVS tube (D9),

Fixed Focus Lens (M12/M16 etc.), FFC, Cable, IPC

Cable

Lead 7439-92-1

HEW8PER2V Crystal (X1), TVS tube (TVS1,TVS2,D14), Rectifier

diode (D1,D2), Cable, IPC Cable Lead 7439-92-1

HEW4PER2V Crystal (X2), Diode assembly (D1,D2,D6), TVS tube

(D9), Rectifier diode (D1,D2), Cable, IPC Cable Lead 7439-92-1

HEW2PER2V Rectifier diode (D1,D2), Crystal (X1), TVS tube

(TVS1,TVS2,D7), Cable, IPC Cable Lead 7439-92-1

HEW8PER1V Crystal (X1), TVS tube (TVS1,TVS2,D14), Fixed

Focus Lens (M12/M16 etc.), Internal Wire Harness,

IPC Cable

Lead 7439-92-1

HEW4PER3V Crystal (X1,X2), TVS tube (D9), Fixed Focus Lens

(M12/M16 etc.), Cable, IPC Cable Lead 7439-92-1

HEW2PER3V Crystal (X1,X2), TVS tube (TVS1,TVS2,D7), Fixed

Focus Lens (M12/M16 etc.), Internal Wire Harness,

IPC Cable

Lead 7439-92-1

H2W4PER3V FFC, IPC Cable, Crystal (X2,X3), Rectifier diode

(D44), Diode assembly (D1,D2), TVS tube (D9),

Fixed Focus Lens (M12/M16 etc.)

Lead 7439-92-1

HBW8PER2V Diode assembly (D90), Rectifier diode (D82), Crystal

(X1), TVS tube (TVS1,TVS2,D14), Internal Wire

Harness, Cable, FFC, IPC Cable

Lead 7439-92-1

H4W8PER1V Crystal (X1), TVS tube (TVS1,TVS2,D21,D14), Fixed

Focus Lens (M12/M16 etc.), Cable, IPC Cable Lead 7439-92-1

HBW4PER2V Rectifier diode (D24), Crystal (X2), Diode assembly

(D1,D2,D6), TVS tube (D9), FFC, Cable, IPC Cable Lead 7439-92-1

HBW2PER2V Rectifier diode (D24), Crystal (X1), TVS tube

(TVS1,TVS2,D7), FFC, IPC Cable, Cable Lead 7439-92-1

H4W4PER3V Crystal (X2,X3), Rectifier diode (D17), TVS tube (D9),

Fixed Focus Lens (M12/M16 etc.), FFC, Cable, IPC

Cable

Lead 7439-92-1

H4W2PER3V Crystal (X1,X2), TVS tube (TVS1,TVS2,D7), Fixed

Focus Lens (M12/M16 etc.), Cable, IPC Cable Lead 7439-92-1

HBW2PER1V Crystal (X1,X2), TVS tube (TVS1,TVS2,D7), Fixed

Focus Lens (M12/M16 etc.), Internal Wire Harness,

IPC Cable

Lead 7439-92-1

H4W8PER2V Crystal (X1), TVS tube (TVS1,TVS2,D21,D14), IPC

Cable Lead 7439-92-1

H4W4PER2V Crystal (X2), Rectifier diode (D5), TVS tube (D9),

FFC, IPC Cable Lead 7439-92-1

H4W2PER2V Crystal (X1), Rectifier diode (D12), TVS tube

(TVS1,TVS2,D7), IPC Cable Lead 7439-92-1

General Data Protection Regulation

Please be aware that this product can store personal data.

Personal data is protected by the General Data Protection Regulation (2016/679) in Europe

and therefore the owners of personal data have obtained certain rights thanks to this

regulation.

We strongly advise you to be fully aware of these owner (“data subjects”) rights as well as

which limitations you have to obey regarding the use and distribution of this data.

Further details can be found on the GDPR website of the EU:

https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-

protection/2018-reform-eu-data-protection-rules_en

Safety Instructions

Before installing or operating the unit, read and follow all instructions. After installation,

retain the safety and operating instructions for future reference.

HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.

INSTALLATION

•Install in accordance with the manufacturer’s instructions.

•Installation and servicing should be performed only by qualified and experienced

technicians to conform to all local codes and to maintain your warranty.

•Any wall or ceiling mounting of the product should follow the manufacturer’s

instructions and use a mounting kit approved or recommended by the manufacturer.

POWER SOURCES - This product should be operated only from the type of power source

indicated on the marking label. If you are not sure of the type of power supplied to your

facility, consult your product dealer or local power company.

MOUNTING SYSTEM - Use only with a mounting system recommended by the

manufacturer, or sold with the product.

ATTACHMENTS/ACCESSORIES - Do not use attachments/accessories not

recommended by the product manufacturer as they may result in the risk of fire, electric

shock, or injury to persons.

CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for

cleaning.

SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified

service personnel.

REPLACEMENT PARTS - When replacement parts are required, be sure the service

technician has used replacement parts specified by the manufacturer or have the same

characteristics as the original part. Unauthorized substitutions may result in fire, electric

shock or other hazards. Using replacement parts or accessories other than the original

manufacturers may invalidate the warranty.

Warranty and Service

Subject to the terms and conditions listed on the product warranty, during the warranty period

Honeywell will repair or replace, at its sole option, free of charge, any defective products

returned prepaid.

In the event you have a problem with any Honeywell product, please call Customer Service at

1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)

number.

Be sure to have the model number, serial number, and the nature of the problem available for

the technical service representative.

Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to

Honeywell without a clearly identified Return Merchandise Authorization (RMA) number

may be refused

vii

Table of Contents

1Introduction......................................................................................................................................................................... 1

Overview .......................................................................................................................................... 1

Key Features .................................................................................................................................... 1

2Accessing the Camera ..................................................................................................................................................... 3

Installing the Unified Tool ................................................................................................................. 3

Discovering Your Camera on the Network........................................................................................ 5

Assigning a New IP Address to Your Camera .................................................................................. 6

Upgrading the Camera’s Firmware ................................................................................................... 7

Accessing the Camera from a Web Browser .................................................................................... 8

3Logging In and Viewing Live Video .......................................................................................................................... 9

Logging In to the Camera via the Web Client .................................................................................. 9

Before You Begin ...................................................................................................................... 9

Logging In to the Camera .......................................................................................................... 9

Installing the Browser Plug-In.................................................................................................. 10

Using the Live View Interface ........................................................................................................ 12

Video Encoder Settings ........................................................................................................... 12

System Menus ......................................................................................................................... 13

Live View Controls ................................................................................................................... 13

Live View Window Configuration ............................................................................................. 14

4Playing Back Video.........................................................................................................................................................16

Introduction .................................................................................................................................... 16

Overview of the Playback Interface ......................................................................................... 17

Playing Back Recorded Video ....................................................................................................... 17

Playback Controls.................................................................................................................... 17

Playing a Recorded File from the Calendar ............................................................................ 18

Searching for a File by Recording Type .................................................................................. 19

Timeline Configuration............................................................................................................. 20

Using the Playback Assistant......................................................................................................... 20

Zooming In and Out................................................................................................................. 20

Taking a Snapshot................................................................................................................... 20

Creating a Video Clip ..................................................................................................................... 20

Viewing Snapshots......................................................................................................................... 21

5Configuring Camera Settings ...................................................................................................................................22

Configuring Camera Conditions..................................................................................................... 22

Conditions................................................................................................................................ 22

Profile Management ................................................................................................................ 26

Zoom and Focus...................................................................................................................... 28

Configuring Video Settings ............................................................................................................ 29

Video Stream ........................................................................................................................... 29

Snapshot.................................................................................................................................. 31

viii

Video Overlay .......................................................................................................................... 31

ROI .......................................................................................................................................... 32

Path ......................................................................................................................................... 33

Configuring Audio Settings ............................................................................................................ 33

6Configuring Network Settings ..................................................................................................................................35

Configuring TCP/IP Settings.................................................................................................... 35

Configuring Port Settings......................................................................................................... 37

Configuring PPPoE Settings.................................................................................................... 38

Configuring SMTP (Email) Settings......................................................................................... 39

Configuring UPnP Settings...................................................................................................... 40

Configuring SNMP Settings..................................................................................................... 41

Configuring Bonjour Settings................................................................................................... 43

Configuring Multicast Settings ................................................................................................. 43

Configuring IEEE802.1X Settings ........................................................................................... 44

Configuring Firewall Settings................................................................................................... 45

Configuring QoS Settings ........................................................................................................ 47

Configuring Certificate Settings ............................................................................................... 47

7Configuring Video Analytics Settings ...................................................................................................................50

Configuring Video Detection Settings ............................................................................................ 50

Configuring Motion Detection Settings .................................................................................... 50

Configuring Video Tamper Settings ........................................................................................ 54

Configuring Scene Changing Settings .................................................................................... 55

Configuring Audio Detection Settings ............................................................................................. 56

Configuring Smart Plan .................................................................................................................. 58

Configuring IVS .............................................................................................................................. 58

Configuring Face Detection ............................................................................................................ 60

Configuring Abnormality Settings................................................................................................... 62

Configuring for SD Card Event Settings.................................................................................. 62

Configuring Network Event Settings........................................................................................ 64

Configuring Illegal Access Event Settings............................................................................... 65

Configuring Voltage Detection Settings................................................................................... 65

8Configuring Storage Settings ...................................................................................................................................67

Configuring Schedule Settings....................................................................................................... 67

Configuring Record Schedule.................................................................................................. 67

Configuring Snapshot .............................................................................................................. 67

Setting Holidays....................................................................................................................... 68

Configuring Destination Settings.................................................................................................... 68

Path ......................................................................................................................................... 68

Local ........................................................................................................................................ 69

SFTP........................................................................................................................................ 69

NAS ......................................................................................................................................... 70

Configuring Record Control ........................................................................................................... 71

9Configuring System Settings ....................................................................................................................................72

General System Setup ............................................................................................................ 72

Account Setup ......................................................................................................................... 73

Restoring Default Settings....................................................................................................... 78

Import/Export ........................................................................................................................... 79

Automatic Maintenance ........................................................................................................... 79

Upgrade ................................................................................................................................... 79

10 Viewing System Information......................................................................................................................................81

Version..................................................................................................................................... 81

Log........................................................................................................................................... 81

Online User.............................................................................................................................. 82

11 Configuring Alarms Settings .....................................................................................................................................84

12 Troubleshooting ..............................................................................................................................................................86

13 Appendix .............................................................................................................................................................................89

List of Symbols............................................................................................................................... 89

14 Specifications ...................................................................................................................................................................90

H4W2PER2V Mini Dome Camera........................................................................................... 90

H4W2PER3V Mini Dome Camera........................................................................................... 91

HBW2PER1V Bullet Camera................................................................................................... 92

HBW2PER2V Bullet Camera................................................................................................... 93

HEW2PER2V Eyeball Camera................................................................................................ 94

HEW2PER3V Fixed Eyeball Camera...................................................................................... 95

H2W4PER3V Micro Dome Camera......................................................................................... 96

H4W4PER2V Mini Dome Camera........................................................................................... 97

H4W4PER3V Mini Dome Camera........................................................................................... 98

HBW4PER1V Bullet Camera................................................................................................... 99

HBW4PER2V Bullet Camera................................................................................................. 100

HEW4PER2V Ball Camera.................................................................................................... 101

HEW4PER3V Ball Camera.................................................................................................... 102

H4W8PER1V Mini Dome Camera......................................................................................... 103

H4W8PER2V Mini Dome Camera......................................................................................... 104

HBW8PER1V Bullet Camera................................................................................................. 105

HBW8PER2V Bullet Camera................................................................................................. 106

HEW8PER1V Ball Camera.................................................................................................... 107

HEW8PER2V Ball Camera.................................................................................................... 108

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