Hisense HK950 Manual de usuario

HK950 Service Manual

HISENSE INTELLIGENT COMMERCIAL SYSTEM CO. LTD.

HK950 Service Manual

Ⅰ. Product Introduction

1.1 basic introduction

The all-in-one POS HK950 is a new commercial POS with features of high performance, rich

configuration, low power consumption and easy maintenance. It provides more choices for customers.

HK950 fits for commercial department stores, restaurants, boutiques, cosmetics stores and other

industries, to provide a complete set of solutions.

1.2 basic configuration:

ainboard system platform:

1) Intel® Celeron® processor 3955U (Skylake) SOC 2.0Ghz dual-core dual-thread

power consumption 15W

2) Intel® Core® processor i3-6100U (Skylake) SOC 2.3Ghz dual-core four-thread power

consumption 15W

Memory DDR4L 4G maximum support 8GB

Hard disk:

1) HDD SATA 2.5 inch (500Gb Standard)

2) SATA 64 Gb SSD (larger capacity optional) or Larger



VFD guest, structure and HK900 / HK870 compatible



Multi-function card reader, support for MSR, RFID, USB interface fingerprint reader



5V / 12V power supply optional.)



HK950 Service Manual

1.3 The composition of whole machine

The whole machine is composed by LCD screen, touch screen, multi-card reader,

customer display, base composition.

IO panel

1.4 Use environment

Voltage: DC 24V bipolar with ground

Current: 2.5A.

Operating temperature: -10 ℃~ 50 ℃. (Suggestion: 15 ℃~ 30 ℃)

Working humidity: 10% ~ 90%. (Suggestion: 40% ~ 70%)

1.screen

2.base

3. MSR or RFID card reader

4.secondary screen

12V

out

VGA

LAN

port

USB

Cash drawer

24V

pow

er in

AUDIO

COM

HK950 Service Manual

Storage temperature: -30 ℃~ 70 ℃. (Suggestion: 15 ℃~ 30 ℃)

Storage humidity: 10% ~ 90%. (Suggestion: 40% ~ 70%)

1.5 Machine size and rotation angle

Ⅱ. Product main hardware configuration and specifications

2.1.Power

The whole machine adopts FSP060-DAAN2 24V DC power supply, input voltage range: AC 100V ~ 240V;

input frequency: 50Hz ~ 60Hz; output current: 2.5A; rated power: 60W;

1）Output specifications

Standard value

Prescribed value

Minimum value

Maximum value

+24.0V

22.8V-25.2V

2.5A

2）Input voltage specifications

Minimum value

NOM.

Maximum value

90V

90/264

264V

3）Temperature specifications

Operating mode

0°C ~ +40°C

Storage mode

-20°C ~ +70°C

4）Humidity specifications

Operating mode

10%~90% RH，non-condensing

Storage mode

10%~90% RH，non-condensing

2.2 Mainboard

The Mainboard can use the following two types of system platforms:

1 \ Intel® Celeron® processor 3955U (Skylake) SOC 2.0Ghz dual-core dual-thread power consumption 15W.

2 \ Intel® Core® processor i3-6100U (Skylake) SOC 2.3Ghz dual-core four-thread power consumption 15W.

HK950 Service Manual

2.2.1 Mainboard appearance is as follows:

Mainboard

identifies

port

Port details

1.COM4

Serial port connector

Serial port 4 (live 5V / 12V)

2.COM3

Serial port connector

Serial port 3 (live 5V / 12V)

3.COM2

Serial port connector

Serial port 2 (live 5V / 12V)

4.COM1

Serial port connector

serial port 1

5.R_USB3

USB connector

rear double USB2.0 interface

6.R_USB1

USB connector

rear double USB3.0 interface

7.HDMI1

HDMI connector

rear HDMI interface

8.VGA1

VGA connector

Rear VGA port

9.CASH1

RJ11 connector

RJ11 interface ,24Vcash drawer

10.DC_IN1

DC 24V power connector

System power connector

11.DC_OUT1

DC 12V power output

12V power output

12.RJ45_1

LAN connector

Network Interface

13.JACK1

Headphone connector

Headphone jack

14.R_USB2

USB connector

Rear double USB2.0 interface

15.BAT1

CMOS Battery

Mainboard COMS battery

16.J_LPT1

LPT connector

Parallel printer interface

17.F_PANEL1

Front Panel connector

Switch board interface

18.J_SPK1

1*4Pin 2.0mm wafer box

Onboard speaker output

connector

19.TOUCH1

Resistive touch connector

Resistive touch screen interface

20.F_USB3

USB header

On-board USB interface

21. DIMM1

1*260pin SO-DIMM Socket

DDR4 memory interface

22. F_USB2

USB header

On-board USB interface

23.J_COM6

Serial port header

Onboard serial port 6

24.F_USB4

USB header

On-board USB interface

25. J_COM6

Serial port header

Onboard serial port 5

HK950 Service Manual

26.SIM1

MINIPCIE

SIM card

27.MINI_PCIE1

MINIPCIE

Wireless network card

28.MINI_PCIE2

Mini SATA

MSATA hard drive interface

29.LVDS_P1

LVDS Inverter power connector

LVDS power connector

30.CPU_FAN1

FAN connector

Smart fan interface

31.J_DEG1

Debug

debugging interface

32.P_SATA1

Serial Advanced Technology Attachment

Power Connector

SATA power connector

33.S_ATA1

Serial Advanced Technology Attachment

Connector

SATA data line interface

34.LVDS1

Low Voltage Differential Signaling

Transmitter Interface

LVDS interface

Mainboard rear IO ports panel

2.2.2 Mainboard basic parameters

PCB

Layer/size

6 layer/245*135mm

special

Chipset

CPU

Skylake-U 15W TDP 3955U/I3-6100U

CHIPSET

SOC

SUPER IO

ITE8785E/ITE8786E

RAM

PORT

AMOUNT

1*channel

PORT TYPE

SODIMM

SPECS

DDR4

NOTES

Ports definition

Graphics

VGA

Port Amount

Port Type

DB15+socket

DB15

Socket

Wafer 12*1 2.0mm

Fake Load

Null

Notes

HDMI

Port Amount

Port Type

Type A Vertical 90°

Notes

LVDS

Port Amount

Port Type

2*20 1.25mm white socket SMD

HK950 Service Manual

Bus type

PS8625 convert

Brightness control

PWM control

Notes

Network card:

Network card

Chip

Realtek 8111F

Port Amount

Port Type

RJ45

Wake on the internet

Support

ESD

Support

BYPASS

Null

NOTES

Audio card:

Chip

ALC662-VD

Amplifier type

TPA6017

Port Type

I2S PORT

Pins

1*LINE OUT+WAFER 4*1 2.00mm

Notes

Amplifier definition

R-

R+

L+

L-

COM Port

COM port

Port Amount

Port Type

COM 1-4 RS232 RJ50 10 PINS

COM 5-6 RS232 WAFER 5*2 PHD connectors

Live com ports

COM 2-4 jumper pin 10th RI\5V\12V selectable

Pins

Notes

COM1

DCD

DSR

RXD

RTS

TXD

CTS

DTR

GND

COM2-4

DCD

DSR

RXD

RTS

TXD

CTS

DTR

GND

RI\5V\12V

COM5-6

DCD

RXD

TXD

DTR

GND

DSR

RTS

CTS

HK950 Service Manual

PS/2

Ps/2

Keyboard DB

Mouse DB

Pins

6*1 2.00 PH pins

Keyboard Startup

null

Notes

Power in

24V DC IN

Port Amount

Port Type

S terminal 4pin

Voltage Range

24V

Notes

4pin DC jack definition

1.24V

2.24V

3.GND

4.GND

Cash drawer:

Port Amount

Port Type

STANDARD 24V RJ11 port

Notes

1.GND 2.CD1_OPEN 3.CD_SENSE

4.+24V 5.CD2_OPEN 6.GND

2.3 LCD display

Item

Specification

Product Type

15.0” TFT Liquid Crystal Display module with LED Backlight units and 20 pins

LVDS interface

Best display resolution

1024 x 768 XGA mode

Display color

16.2M/262k colors.

Frame size

307.4(H) x 231.3(V)

Visual area size

304.1 (H) x 228.1(V) (15.0” diagonal)

Operating mode

Temperature range

Humidity range

Remarks

-30°C ~ +80°C

90 %RH Max. (Ta ≦40℃)

Storage Mode

-40°C ~ +85°C

90 %RH Max. (Ta ≦40℃)

2.4 Capacitive touch screen

Item

Specification

Product Type

Projected Capacitive Touch Screen

Touch mode

Finger touch, pen touch

connection

FPC connection cable (length 90mm)

HK950 Service Manual

Connection mode

USB

Frame size

354.1 mm X 277.1 mm X 2.4T

Visual area size

305.1 mm X 229.1 mm

total thickness

3.20 ±0.20 mm

Operating mode

Temperature range

Humidity range

Remarks

-10°C ~ +60°C

90% RH at max 50°C

Storage Mode

-20°C ~ +70°C

90% RH at max 50°C

Transmittance

85% ± 2%

Operating life

click life of not less than 1 million times

Strokes life of not less than 100,000 times

Support OS

Android、Linux、XP、Win7、Win8、Win10

Touch point

support 10 points touch

2.5 OS supported

version

touch

notes

windows

win10

32BIT

supported

64BIT

supported

WIN7

32BIT

supported

64BIT

supported

LINUX

Redhat Server

64BIT

supported

CentOS 6.4

64BIT

supported

Ubuntu 14.04

64BIT

supported

ubuntu-14.10-desktop-i386

supported

Ⅲ. Product disassembly and replacement of major parts

3.1 disassemble tool

The main tools:

1) Phillips screwdriver

Specifications: Length 150-200mm (not included)

Uses: When used to disassemble parts, unscrew or install the fixing screws.

2) screw box:

Uses: used to place the screws removed.

3) Flathead screwdriver

Uses: used to remove the drawing chassis.

HK950 Service Manual

3.2 machine disassemble and replacement steps

3.2.1.MSR removal and replacement

Step 1: Remove the card reader USB cable and the fixed card under pressure;

Step 2: According to the direction of construction plans to promote the magnetic card reader to remove it for

replacement;

3.2.2. Hard disk removal and replacement

Step 1: Press both sides of the hard disk with plastic fixing bracket and pull the bracket in the direction of the arrow

to remove the hard disk.

Step2: Remove the hard disk from its mounting bracket and replace it;

3.2.3. second screen LCD disassembly and replacement

Step 1: Dial the lock to " " as shown, remove the front bezel as the picture shows;

Step 2: Remove the second screen from the base by removing the three screws on the second screen mounting

bracket (base end) and the two fixing screws on the pressboard.

Step 3: Remove the second screen of the four screws (monitor side) after the second screen to be replaced;

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