HIK VISION DS-2CD2347G2-LSU Instrucciones de montaje

Hikvision Call Center Common Issues Training

IPSC\ International Technical Support and Service Department

IP camera Troubleshooting Tips

Contents

TOP10 questions about IP Camera

I forgot the password of IP CAMERA, how to reset it？

Whether they could hard reset

HARD RESET

HARD RESET with default password

If not，what is the version of the camera

LOWER THAN 5.3.0 ---SECURE CODE

Above 5.3.0—XML/ QR CODE

Reset failed

If reset failed ，

SECURE CODE

reboot the device to check the current time and generate new code

XML/ QR CODE

1. Please kindly turn off the firewall.

2. Reboot Hikvision device and computer which installed SADP. Or connect the computer which

installed SADP to Hikvision device via cable directly.

3. Then use SADP tool to export the xml file, and send it to corresponding support

team within 48 hours. Do not reboot device or re-export the file before receiving and

importing the encrypted file.

I want to upgrade the firmware, where to get the firmware?

I got the firmware from official website Upgrade mismatch ERROR

Before upgrading firmware of Hikvision camera, we need to download the corresponding

firmware in advance.

When downloading the firmware ，usually the customers download firmware from official

website. Some camera has the same model name , the only difference is the Hikvision device

model has（capital letter）behind it, but they have two different firmware. For example，

DS-2CD2347G2-LSU/SL (C) and DS-2CD2347G2-LSU/SL . For customers，they could

not distinguish the difference between DS-2CD2347G2-LSU/SL (C) and DS-2CD2347G2-

LSU/SL, when then download the firmware from officail website, they could upgrade failed

and consult us

How to find correct firmware?

How to find correct 9 digits serial number?

The serial number could be checked on the label picture.

How to find correct 9 digits serial number?

How to find correct firmware?

Issue phenomenon: The image is pink

The image is reddish, camera’s ICR filter stuck

Este manual sirve para los siguientes modelos

1

Tabla de contenidos

Otros manuales de Cámara de seguridad de HIK VISION

HIK VISION

HIK VISION UD04829B Manual de usuario

HIK VISION

HIK VISION DS-2CD2432F-IW Manual de usuario

HIK VISION

HIK VISION DS-2CD1023G0-IU Manual de usuario

HIK VISION

HIK VISION DS-2CV2B41G0-ID/4G/C04S05 Manual de usuario

HIK VISION

HIK VISION ColorVu Manual de usuario

HIK VISION

HIK VISION DS-2SF8C442MXG-EL/26 Manual de usuario

HIK VISION

HIK VISION DS-T1 SERIES Manual de instrucciones

HIK VISION

HIK VISION HWT-T110-P Manual de usuario

HIK VISION

HIK VISION DS-2CD6D52G0-IHS(2.8mm) Manual de usuario

HIK VISION

HIK VISION 2DC Series Manual de usuario

HIK VISION

HIK VISION Network Speed Dome Camera Manual de usuario

HIK VISION

HIK VISION DS-2CD2942F-W Manual de usuario

HIK VISION

HIK VISION DS-2CE16C2T-IR Manual de usuario

HIK VISION

HIK VISION DS-2XM6222G0-IM-ND-4mm Manual de usuario

HIK VISION

HIK VISION DS-2DE5225IW-AE Manual de usuario

HIK VISION

HIK VISION DS-2CD726F-PT series Manual de usuario

HIK VISION

HIK VISION DS-2CC1181P(N)(-A) Manual de usuario

HIK VISION

HIK VISION DS-2CC11A1P Manual de usuario

HIK VISION

HIK VISION DS-2CE78U1T-IT1F Manual de usuario

HIK VISION

HIK VISION TURBO HD H0T Series Manual de usuario

HIK VISION

HIK VISION DS-2DF8836IV-AEL Manual de usuario

HIK VISION

HIK VISION DS-2XT6645G0-LIZS/C15 Manual de usuario

HIK VISION

HIK VISION DS-2CC502P-DG1 Manual de usuario

HIK VISION

HIK VISION NETWORK CAMERA Manual de usuario

Manuales populares de Cámara de seguridad de otras marcas

Okina USA

Okina USA SIR36-870VF650LP Manual de usuario

Divio

Divio NDR155PA Manual de usuario

Canon

Canon VB-C500D Manual de usuario

Easy Access

Easy Access EasyGuard Manual de usuario

Vivotek

Vivotek FD9389-EHV-v2 Manual de usuario

TUYA

TUYA COSMO W2 Manual de usuario

Eusso

Eusso UNC7500-IR Guía de configuración

urmet domus

urmet domus 1096/204 Manual de usuario

VC

VC VC20 series Manual de usuario

Axis

Axis Q1614 Manual de usuario

ieGeek

ieGeek DD201 Manual de usuario

VADDIO

VADDIO ClearVIEW HD-USB PTZ 999-6990-000 Manual de usuario

Vicon

Vicon V662-D-1 Instrucciones de funcionamiento

Grundig

Grundig GCH-K0274P Manual de usuario

Lorex

Lorex VANTAGE LBC7032 Manual de usuario

4xem

4xem WPT Manual de usuario

Samsung

Samsung SCV-3082 Manual de usuario

Vitek

Vitek VTC-C544 Manual de usuario