HIK VISION AXHub Manual de usuario

AX Security Control Panel

UD11739B

Symbol Convenons

The symbols that may be found in this document are dened as

follows.

Symbol Descripon

Danger Indicates a hazardous situaon which, if not avoided,

will or could result in death or serious injury.

Cauon

Indicates a potenally hazardous situaon which, if

not avoided, could result in equipment damage, data

loss, performance degradaon, or unexpected

results.

Note Provides addional informaon to emphasize or

supplement important points of the main text.

Legal Informaon

About this Manual

The Manual includes instrucons for using and managing the

Product. Pictures, charts, images and all other informaon

hereinaer are for descripon and explanaon only. The

informaon contained in the Manual is subject to change,

without noce, due to rmware updates or other reasons. Please

nd the latest version of this Manual at the Hikvision website

( hp://overseas.hikvision.com/en/ ).

Please use this Manual with the guidance and assistance of

professionals trained in supporng the Product.

Trademarks

and other Hikvision's trademarks

and logos are the properes of Hikvision in various jurisdicons.

Other trademarks and logos menoned are the properes of

their respecve owners.

: The terms HDMI and HDMI High-

Denion Mulmedia Interface, and the HDMI Logo are

trademarks or registered trademarks of HDMI Licensing

Administrator, Inc. in the United States and other countries.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS

MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,

SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH

ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A

PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT

YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU

FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT

DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA,

CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,

WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING

NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN

CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF

HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES

FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE

ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY

LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK,

HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET

SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL

APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR

ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN

A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD

PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA

PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE

THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS

DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF

CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE

CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE

NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS

ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND

THE APPLICABLE LAW, THE LATER PREVAILS.

iii

Regulatory Informaon

EN 50131-1:2009+A2:2017

EN 50131-3:2009

EN 50131-6:2017

EN 50131-5-3:2017

EN 50131-10: 2014

EN 50136-2: 2013

Security Grade (SG): 2

Environmental Class (EC) : II

Cered by Telecaon

Note

EN50131 compliance labeling should be removed if non-

compliant conguraons are used.

EU Conformity Statement

This product and - if applicable - the supplied

accessories too are marked with "CE" and

comply therefore with the applicable

harmonized European standards listed under

the EMC Direcve 2014/30/EU, RE Direcve

2014/53/EU,the RoHS Direcve 2011/65/EU

2012/19/EU (WEEE direcve): Products marked

with this symbol cannot be disposed of as

unsorted municipal waste in the European

Union. For proper recycling, return this product

to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at

designated collecon points. For more

informaon see: www.recyclethis.info

2006/66/EC (baery direcve): This product

contains a baery that cannot be disposed of as

unsorted municipal waste in the European

Union. See the product documentaon for

specic baery informaon. The baery is

marked with this symbol, which may include

leering to indicate cadmium (Cd), lead (Pb), or

mercury (Hg). For proper recycling, return the

baery to your supplier or to a designated

collecon point. For more informaon

see:www.recyclethis.info

Contents

1 Introducon ............................................................. 1

1.1 System Descripon ............................................... 1

1.2 Specicaon .......................................................... 2

1.3 ATS Category ......................................................... 4

1.4 Appearance ........................................................... 5

2 Connecon ............................................................... 8

3 Installaon ............................................................... 9

4 Conguraon .......................................................... 11

4.1 Acvaon ............................................................ 11

4.1.1 Acvate Device via Web Browser .............. 11

4.1.2 Acvate Device via Client Soware ........... 12

4.1.3 Acvate via SADP ....................................... 13

4.2 Use the Client Soware ...................................... 13

4.3 Use the Web Client ............................................. 14

4.3.1 Communicaon Sengs ............................ 14

4.3.2 Device Management .................................. 23

4.3.3 Paron Sengs ....................................... 29

4.3.4 Video Management ................................... 31

4.3.5 Permission Management ........................... 34

4.3.6 Maintenance .............................................. 36

4.3.7 System Sengs .......................................... 37

4.3.8 Check Status .............................................. 42

4.4 Use Mobile Client ................................................ 43

4.4.1 Download and Login the Mobile Client ..... 43

4.4.2 Acvate Control Panel via Hik-Connect ..... 43

4.4.3 Add Control Panel to the Mobile Client ..... 44

4.4.4 Add Peripheral to the Control Panel .......... 45

4.4.5 Add Card .................................................... 46

4.4.6 Add Keyfob ................................................ 46

4.4.7 Arm/Disarm the Zone ................................ 47

4.4.8 Bypass Zone ............................................... 47

4.4.9 Set Zone ..................................................... 48

4.4.10 Set Arming/Disarming Schedule .............. 49

4.4.11 Check System Status (Zone Status/

Communicaon Status) ...................................... 51

4.4.12 Check Alarm Nocaon ......................... 51

4.4.13 Add a Camera to the Zone ....................... 52

5 Operaons .............................................................. 53

5.1 Arming ................................................................ 53

5.2 Disarming ............................................................ 54

5.3 Use the Keyfob .................................................... 55

5.4 Use the Card ....................................................... 56

5.5 Use the Client Soware ...................................... 57

5.5.1 Accessing the Operaon Page ................... 57

5.5.2 Paron Operaon .................................... 58

5.5.3 Zone Operang .......................................... 58

5.6 Use the Web Client ............................................. 58

5.6.1 Add/Edit/Delete Tag (Card) ........................ 59

5.6.2 Add/Edit/Delete Keyfob ............................. 59

5.6.3 Add/Edit/Delete User ................................ 60

5.6.4 Check Status .............................................. 61

A. Trouble Shoong ................................................... 62

A.1 Communicaon Fault ......................................... 62

A.1.1 IP Conict .................................................. 62

A.1.2 Web Page is Not Accessible ....................... 62

A.1.3 Hik-Connect is Oine ................................ 62

A.1.4 Network Camera Drops o Frequently ..... 62

A.1.5 Failed to Add Device on APP ..................... 62

A.1.6 Alarm Informaon is Not Reported to APP/

4200/Alarm Center ............................................. 62

A.2 Mutual Exclusion of Funcons ............................ 63

A.2.1 Unable to Enter Registraon Mode ........... 63

A.2.2 Unable to Enter RF Signal Query Mode ..... 63

A.3 Zone Fault ........................................................... 63

A.3.1 Zone is Oine ........................................... 63

A.3.2 Zone Tamper-proof .................................... 63

A.3.3 Zone Triggered/Fault ................................. 63

A.4 Problems While Arming ...................................... 63

A.4.1 Failure in Arming (When the Arming Process

is Not Started) ..................................................... 63

A.5 Operaonal Failure ............................................. 63

A.5.1 Failed to Enter the Test Mode ................... 63

A.5.2 The Alarm Clearing Operaon on the Panel

Does Not Produce the Alarm Clearing Report .... 64

A.6 Mail Delivery Failure ........................................... 64

A.6.1 Failed to Send Test Mail ............................. 64

A.6.2 Failed to Send Mail during Use .................. 64

A.6.3 Failed to Send Mails to Gmail .................... 64

A.6.4 Failed to Send Mails to QQ or Foxmail ...... 64

A.6.5 Failed to Send Mails to Yahoo ................... 64

A.6.6 Mail Conguraon ..................................... 65

B. Input Types ............................................................ 66

C. Output Types ......................................................... 69

D. Event Types ........................................................... 70

E. Access Levels ......................................................... 71

F. SIA and CID Code .................................................... 73

G. Device in EN Cercate Standard/Basic Standard

.................................................................................. 79

vii

1 Introducon

1.1 System Descripon

AX wireless security control panel, containing 32 wireless zones,

supports Wi-Fi, TCP/IP, and 3G/4G communicaon methods. It

also supports ISAPI, Hik-Connect, DC-09, and NAL2300, which is

applicable to the scenarios of market, store, house, factory,

warehouse, oce, etc.

•TCP/IP, Wi-Fi, and 3G/4G network

•Connects up to 32 wireless zones, 32 wireless outputs, 8

wireless keyfobs, 4 relays, 2 repeaters, and 2 sirens

•Supports up to 13 network users, including 1 installer, 1

administrator, 1 manufacturer, and 10 normal users

Note

The default password of the seer is seer12345, and the

default password of the manufacturer is hik12345. These

codes will have to be changed when rst connected.

•Supports doorbell funcon: The detector rings like a doorbell

when it is triggered in disarming status

•Voice prompt

•Wi-Fi sengs in AP mode

•Conguraon via Web client or mobile client

•Pushes alarm nocaon via messages or phone calls

Note

Only device containing 3G/4G communicaon method

supports this funcon

•Views live videos and sends emails of alarm linked videos via

mobile client

•Uploads reports to alarm center

•Long distance two-way communicaon with AES-128

encrypon

•Supports LED indicator to indicates system status

•4520 mAh lithium backup baery, supports up to 12 h power

supply

•SIA-Contact ID protocol compable

Note

To compliant the EN requirement, the system will only record

the same log and CID report 3 mes connuously.

•The device will be locked 90 s aer 3 failed credenal aempts

in a minute

Ordering

Model Descripon

DS-PWA32-HSR (Black/

White) supports Ethernet/ WI-FI, 3G/4G, and IC Card

DS-PWA32-HGR

(Black/White) supports Ethernet/ WI-FI, GPRS, and IC Card

DS-PWA32-HR (Black/

White) supports Ethernet/ WI-FI and IC Card

DS-PWA32-HS (Black/

White) supports Ethernet/ WI-FI, and 3G/4G

DS-PWA32-HG (Black/

White) supports Ethernet/ WI-FI, and GPRS

DS-PWA32-H (Black/

White) supports Ethernet/ WI-FI

1.2 Specicaon

DS-PW32-H(R)(S)(G)

Wireless Device

Connecon

Alarm Input 32

Alarm Output 32

Siren 2

Keyfob 8

Keypad 4

Tag reader 4

Paron 1

Interacon Audio Output 1, 1.5W

RF Frequency

433/868MHz

(depends on the

model)

RF Modulaon 2GFSK

RF Distance 800m (Open Area)

Wired Network Ethernet 10M/100M Self-

adapve

Cellular Network GPRS, 3/4G

Supports reporng

push-nocaon to

ARC & Cloud, text

nocaon via SMS,

and audio nocaon

via phone call

Wi-Fi

Standard 802.11b/g/n

Encrypon Supported

Channel 2.4 G

Applicaon & Protocol

Applicaon iVMS-4200, and Hik-

Connect

Protocol

RCT protocol:

DC-09(ADM-CID)/

DC-09(SIA-DCS)

EHome

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