Grandstream Networks GXP21 Series Manual de usuario

Grandstream Networks, Inc.

GXP21xx/17xx/16xx IP phones

BLF Configuration User Guide

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BLF Configuration User Guide

Table of Contents

INTRODUCTION.............................................................................................................3

OVERVIEW OF FUNCTIONS .........................................................................................4

Configuration Via Web Browser.........................................................................................................4

BLF Key Configurations ....................................................................................................................5

Visual Indicators................................................................................................................................8

Directed Call Pickup..........................................................................................................................9

Table of Figures

Figure 1: Programmable Keys Settings ........................................................................................................5

Figure 2: Configure Busy Lamp Field Key ....................................................................................................6

Figure 3: Select Associated Account.............................................................................................................7

Figure 4: Add Description .............................................................................................................................7

Figure 5: Add Extension Value......................................................................................................................8

Figure 6: Save changes ...............................................................................................................................8

Table of Tables

Table 1: Default Passwords for Login Page ..................................................................................................5

Table 2: The BLF Indicators Status in Different Scenarios.............................................................................9

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BLF Configuration User Guide

INTRODUCTION

Busy Lamp Field (BLF) feature allows an end user, such as attendant, to monitor the hook statusof alist of users.

GXP21xx/17xx/16xx supports Busy Lamp Field (BLF) on the Multi-Purpose Keys and Virtual Multi-purpose keys

on thephone.GXP2140 andGXP2170areexpandablewith 1to4 expansion modulestosupport BLFfeature. This

document serves as an end user guide on how to configure Grandstream GXP21xx/17xx/16xx Enterprise IP

phones for Busy Lamp Field feature.

Note: For GXP16xx series, onlyGXP1628 and GXP1630 support BLF configuration.

To learn more about GXP21xx/17xx/16xx’s basic and advanced features, please visit link

http://www.grandstream.com/support to download the latest “GXP21xx/17xx/16xx Administration Guide” and

“GXP21xx/17xx/16xx User Guide”.

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BLF Configuration User Guide

OVERVIEW OF FUNCTIONS

Grandstream GXP21xx/17xx/16xx Enterprise IP Phone supports Busy Lamp Field (BLF) feature.

GXP21xx/17xx/16xx supports thisfeature by changing the color and status of the MPK/VPK indicators, associated

with the monitored users, on the mounted MPK extensions board or Programmable Keys on the phone body.

GXP21xx/17xx/16xx phones support this feature by changing the LED keys color and status on the MPKs/VPKs

on phone body, GXP2140 and GXP2170 are expandable with 1 to 4 expansionmodules to support BLF feature.

Additionally, the phone system is also ableto pick up the callsto themonitored extensions.

Configuration Via Web Browser

GXP21xx/17xx/16xx embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML

pages allow a user to configuretheIP phone through aWeb browser such as Google Chrome, MozillaFirefox and

Microsoft’s IE. To access the Web GUI:

Connect the computer to the same network as the phone.

Make sure the phone is turned on and shows its IP address. You may check the IP address by

pressing Up arrow button when phone is at idle state.

Open a Web browser on your computer.

Enter the phone’s IP address in the address bar of the browser.

Enter the administrator’s login and password to access the Web Configuration Menu

Note:



The computer has to be connected to the same sub-network as the phone. This can be easily done by

connecting the computer to the same hub or switch as the phone connected to. In absence of a

hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on

the back of the phone.



If the phone is properly connected to a working Internet connection, the IP address of the phone will

display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx

stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if

the phone has IP address 192.168.40.154, please enter "http://192.168.40.154" in the address bar of

the browser.



There are two default passwords for the login page:

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BLF Configuration User Guide

User Level

User

Password

Web Pages Allowed

End User Level

user

123

Only Status and Basic Settings

Administrator

Level

admin

Browse all pages

Table 1: Default Passwords for Login Page

The password iscase sensitive withmaximum length of 25 characters.



When changing any settings, always SUBMIT them by pressing the "Save" or "Save and Apply" button

on the bottom of the page. If the change is saved only but not applied, after making all the changes,

click on the "APPLY" button on top of the page to submit. After submitting the changes in all the Web

GUI pages, reboot the phone to have the changes take effect if necessary (All the options under

"Accounts" page and "Phonebook" page do not require reboot. Most of the options under "Settings"

page do not require reboot).

BLF Key Configurations

To configurethe BLF feature on GXP21xx/17xx/16xx phones:

On the Web GUI, click on “Settings”.

On the drop-down list, click on “Programmable Keys”, as the figure shows below:

Figure 1: Programmable Keys Settings

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BLF Configuration User Guide

Go down to the “Multi-Purpose Keys” or “Virtual Multi-Purpose keys” section of the page. Click on the

dropdown menu of the key being set up. Scroll down and click on “Busy Lamp Field (BLF)”.

Figure 2: Configure Busy Lamp Field Key

On the “Account” dropdown menu, select the account associated with the IP PBX that carries the

extension being set up.

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BLF Configuration User Guide

Figure 3: Select Associated Account

In the “Description” field, type the name of the individual or department that you want to associate with

the extension being set up.

Figure 4: Add Description.

In the “Value” field, type the extension number for the extension being set up.

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BLF Configuration User Guide

Figure 5: Add Extension Value

Go to the bottom of the page and click on “Save”.

Figure 6: Save changes.

Visual Indicators

The phone system is able to notify the end user the hook status of the monitored extension by changing the LED

colors.

For example, if the monitored extension is ringing, the BLF indicator status will be changed from solid green to

blinking red; andif the monitored extension answersthe call, the BLF indicator status will be changedfrom blinking

red to solid red.

The following table showsthe BLF indicator status in different scenarios:

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BLF Configuration User Guide

Monitored

Extension

Behavior

VMPK (BLF

Background

Status for

GXP21xx)

VPKs/MPKs

(LED Indicator

Status)

Extension Board

Key Status (Only

for MPK

Extension

Supported

Models)

Idle

Solid green

Placing a call

Solid red

Blinking green

Ringing

Solid red

Blinking red

During a call

Solid red

Hold the call

Solid red

Call Park

Solid red

Blinking red

Monitored

extension not

registered/BLF

subscription

failed

Solid grey

Off

Table 2: The BLF Indicators Status in Different Scenarios

Directed Call Pickup

Directed call pickup feature allows GXP21xx/17xx/16xx phone system to be able to answer the calls to the

monitored users. This featureis very useful for the attendant to help the specified callees to answer the call if the

callees are not availableto answer it.

When the monitored user’s indicator is blinking red, that means there is an incoming call on this monitored

extension phone, GXP21xx/17xx/16xx phones user should tap the “Busy Lamp Field” MPK/VPKbutton toanswer

the callfor the monitored user.

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