Generac Power Systems Learning Center Manual de usuario
USER’S MANUAL
THE LEARNING CENTER
ONLINE SYSTEM
Disclaimer
Generac Power Systems, Inc. has created The Learning Center to assist its employees, resellers and
guests in furthering their knowledge of the power generation industry. Generac reserves the right to
limit or refuse access to the online system or to classroom sessions at any time for any reason. Further,
Generac makes no representations or warranties regarding system performance, learning results or
the program content as applied by The Learning Center student. Finally, Generac reserves the right to
revise this publication and to make changes to the content at any time, without obligation to notify any
person or entity of such revisions or changes. Use of The Learning Center creates no obligation on the
part of Generac Power Systems, Inc. and no relationship between Generac and the student.
System Support
If you have questions or encounter any difficulties in working with the online learning system, contact our
Generac Corporate Training Department
211 Murphy Drive
Eagle, WI 53119
Table of Contents
The Learning Center Introduction........................................................................6
Accessing The Learning Center...........................................................................6
System Compatibility Test...............................................................................................................6-7
Logging In........................................................................................................................................ 7
Retrieving a Lost Password............................................................................................................... 8
Creating Your Account....................................................................................................................... 8
Logging Out......................................................................................................................................9
Timing Out...................................................................................................................................... 9
The Learning Center Interface Overview.......................................................... 10
The Course Catalog....................................................................................................................... 11
Course Details Screen.................................................................................................................... 11
Searching the Catalog.....................................................................................................................12
Enrolling in an Online Course.......................................................................................................... 12
Enrolling in a Classroom Session..................................................................................................... 13
Linking Classroom Sessions to Your MS Outlook Calendar................................................................13
Dropping a Classroom Session........................................................................................................14
Shopping Cart.................................................................................................................................14
Using a Coupon Code.....................................................................................................................14
My Account..........................................................................................................15
Calendar........................................................................................................................................15
My Certificates...............................................................................................................................15
Order History.................................................................................................................................15
Menu.............................................................................................................................................16
Account Information........................................................................................................................16
Changing Your Password............................................................................................................... 17
My Transcript..................................................................................................................................17
My Cart..........................................................................................................................................18
Learning Activities..........................................................................................................................18
Launching Content.........................................................................................................................18
Closing and Exiting Content............................................................................................................19
The Learning Center Introduction
The Learning Center is a Web-based training portal that allows you to manage all of your online and
classroom-based learning activities.
With The Learning Center, you can:
Browse course catalogs and self-enroll in courses.•
Access and launch the courses that you are already enrolled in.•
View your personal calendar for at-a-glance reminders of your scheduled learning•
activities - both online and classroom-based.
View and print the certificates you have earned.•
View a transcript of the status of all your personal learning activities.•
Use the shopping cart to purchase courses and view your order history.•
Accessing The Learning Center
The Learning Center is a Web-based application,
therefore, you must have a basic Internet or local
network connection and Web browser to access the
system.
Some courses may require that your computer have
audio and/or video playback capabilities as well. To
access the system, open your Web browser, enter
learning.generac.com into the address field
and press Enter. You should be re-directed to the
login screen.
System Compatibility Test
On the bottom of the home page is a System Test
button. This function will test various capabilities of
your browser and network to ensure that all required
and recommended functions are enabled so that you
can use The Learning Center.
It is recommended that you run a system test before
logging in for the first time.
6
Once the test is complete, you will be shown
the test results.
Please contact the Corporate Training system administrator at (262) 544-4811 ext 4114 for assistance with
any un-checked item(s).
Logging In
If you have been given a username and password by the system administrator, use that information to log
into the system. If you are self-registering, you will need your Generac Account Number or a special access
code to gain entry into the system.
You must log into The Learning Center with your unique username and password so the system can track,
record, and report learner activity. This is the only way you will receive credit for participating in required or
elective courses.
If you are unable to log in, there are several possible reasons:
You may have provided an incorrect username and/or password (check case-sensitivity)•
Your account may not (yet) exist•
The administrator may have disabled your account•
You may still be logged in from a previous session•
If you have any questions, contact the system administrator using the email link at the bottom of
the home page.
7
Popup Blocker should be
disabled for this application
to function efficiently.
Note that the username and password fields are cAse-sENsiTive! When you create your
account or are given your username and password, be sure to record them properly and keep
them in a safe place.
Retrieving a Lost Password
If you have forgotten your password, you may have it emailed to you by clicking the “I forgot my password”
link located under the login button. Simply enter your username as prompted by the form and click the
Submit button. A new password will be emailed to the address stored with your user profile. If your user
profile does not have an associated email address, you should contact your system administrator to have
your password retrieved or changed.
Creating Your Account
If you are a Generac or subsidiary employee,
your account—including all required user profile
information—will be created for you by the Corporate
Training Department. Once this is done, you will
receive emails with your username and password.
This is all you will need to access the system.
If you are a reseller or guest, the system
administrator will set a permission within the system
to give you access. Once this is done, you must
self-register. To do this, click the “To create an
account, register here” link on the home page.
You will be directed to the User-Registration page.
On the User-Registration page, you will select your group type from the drop-down menu (reseller, guest,
etc.) and click Next. You will then be asked to enter your six digit account number or four digit access
code and click Next.
All resellers will see a validation screen identifying your
company name and city. If this information is correct, click
Yes. If this information is incorrect, click No and contact the
system administrator. If the system tells you that you have an
invalid account number, check to be sure you are using the
correct number before contacting the system administrator for
assistance.
After validating that the company name and city are correct,
you will be directed to a registration page. Complete the form,
and then click Register. A message will appear letting you
know that you have been granted access to your Course
Catalog. Click Continue to proceed.
An email will be sent to the email address that you supplied
with your user profile. This email will confirm the username
you have selected.
8
Logging Out
To log out of The Learning Center, click the Logout link located in the
upper right corner of the window. Note that it is important to logout of the
system properly by using this logout link and
not by simply closing the window. Closing
the window will leave you logged in until the
session times out and could keep you from
being able to log back into the system.
Timing Out
While you are logged into The Learning
Center, there is a 20 minute limit for non-
activity. If you have not performed a function
that accesses the server (page navigation
or data loads) within this time frame you will
automatically be logged out of the system
and must log back in to continue. Note,
however that this will not occur while you are
viewing a lesson.
9
Logout using the “Logout” link
Do Not Logout Here
The Learning Center Interface Overview
The Learning Center interface is divided into several easy-to-use sections.
The Top Menu, located just beneath the masthead graphic, provides navigation buttons for accessing
the Home Page, Course Catalog, My Account, FAQ and Help screens. The Course Catalog
lists your available catalogs and courses. The My Account screen contains all your personal account
information, learning activities, transcript, certificates and shopping cart.
The Left Side menu is visible when you select either the Course Catalog or the My Account
screen. If you are on the Course Catalog screen, the left side menu will contain a search box and an
Event Calendar. The search box allows you to search for courses in the Course Catalog and the Event
Calendar displays all of the live training events that have been scheduled.
If you are on the My Account screen, the Left Side Menu will display your personal calendar,
certificates and order history.
The Footer, located at the bottom of the screen, contains links to items such as the system test and the
system administrator’s email address.
10
Left Side Menu
Top Menu
Footer
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