GAI-Tronics Titan GSM Manual de usuario

Doc. No. 502-20-0151-001 Iss 2 Dec 2013 (CN38232-001)

Installation and User Guide

Titan GSM / GSM-R Telephone

GAI-TRONICS

2 Titan GSM

CONTENTS

Safety and Care Information....................................................................... 4

Product Description .................................................................................... 5

Operation / Testing ..................................................................................... 7

3.1.

Making Calls................................................................................. 7

3.2.

Receiving calls .............................................................................7

3.3.

Last Number Redial .....................................................................7

3.4.

Secrecy (Mute).............................................................................7

Installation .................................................................................................. 8

4.1.

Prior to Installation .......................................................................8

4.2.

Important Notes for Installers .......................................................8

4.3.

Installation overview..................................................................... 9

4.4.

Mounting methods and dimensions............................................ 10

4.5.

Fitting the SIM ............................................................................ 14

4.6.

Internal connections ................................................................... 15

4.7.

Battery connections.................................................................... 15

4.8.

Connecting the telephone .......................................................... 16

4.9.

LED indications and operating states......................................... 17

4.10.

Switch on and test...................................................................... 19

4.11.

Switching the phone off (power down) ....................................... 20

4.12.

Operating states of the phone .................................................... 20

Programming, configuration and diagnostics............................................ 21

5.1.

Sending Commands by SMS ..................................................... 21

5.2.

Sending Commands via USB port.............................................. 21

5.3.

List of Commands (for use with SMS and USB)......................... 22

Troubleshooting........................................................................................ 27

6.1.

Phone not responding to 1234stat0 request via SMS: ............... 27

6.2.

ERROR light is permanently ON ................................................ 27

Titan GSM 3

6.3.

ERROR light flashing Long/Fast ................................................ 27

6.4.

FUNCTION and ERROR lights flashing Long/Fast .................... 28

6.5.

FUNCTION and ERROR lights flashing Short/Slow................... 28

Maintenance............................................................................................. 28

7.1.

Diagnostic check ........................................................................ 28

7.2.

Batteries ..................................................................................... 29

7.3.

Cleaning ..................................................................................... 29

Aftercare................................................................................................... 29

Technical Specifications ........................................................................... 30

10.

Recycling information ............................................................................... 32

11.

CE Declaration ......................................................................................... 33

4 Titan GSM

1. Safety and Care Information

▲

Please read these instructions thoroughly

before starting installation.

These products must be installed by competent personnel familiar with

electrical and telephone installation.

▲

The spring

loaded door (where fitted) can close sharply. Take care not

to trap fingers etc., during installation and use.

▲

IMPORTANT! This phone, like any wireless phone, operates using radio

signals and the wireless network, which cannot guarantee connection in

all conditions. Therefore, you should never rely solely upon any wireless

phone for essential communications (e.g. medical emergencies).

Remember, to make or receive any calls, the phone must be switched on,

appropriately configured and in an area with adequate cellular signal strength.

Emergency calls may not be possible on all wireless phone networks or when

certain network services or phone features are in use. Check with local

cellular service providers. Emergency calls may be made even when a SIM

card is not installed (subject to network availability) using the 112 dialling

code.

▲

Operating environment

Make sure that no special regulation is in force that imposes restrictions on

the use of mobile phones. Restrictions to mobile phones would also apply to

this telephone. Most modern electronic equipment is shielded from radio

frequency (RF) signals. However, certain electronic equipment may not be

shielded against the RF signals from your phone.

▲

Pacemakers

Pacemaker manufacturers recommend that a minimum separation of 20 cm

(8 inches) be maintained between a handheld wireless phone and a

pacemaker. The same restriction should apply to the external antenna of this

phone, where fitted. If you have any reason to suspect that interference is

taking place, switch off the phone immediately.

▲

Hearing aids

The phone’s radio signals may interfere with some hearing aids. In such

cases move the antenna as far away as practical or consult your hearing aid

supplier.

▲

Other medical devices

Operation of any radio transmitting equipment, including the phone, may

interfere with the function of inadequately protected medical devices. Consult

a physician or the manufacturer of the medical device to determine if they are

adequately shielded from external RF energy or if you have any questions.

Switch off your phone in health care facilities when any regulations posted in

these areas instruct you to do so. Hospitals or health care facilities may be

using equipment that could be sensitive to external RF energy.

Titan GSM 5

▲

Radio transmission equipment

While GAI-Tronics GSM products are designed to conform to international

standards regarding the acceptance of radio frequency interference, certain

installation locations may interfere with their proper operation. We

recommend that GAI-Tronics GSM equipment is not installed in close

proximity to any equipment that generates RF signals (for example, radio

transmitters), and is located as far as possible away from it or in a separate

room.

▲

Potentially explosive atmospheres

Do not install the phone or site the antenna in any area with a potentially

explosive atmosphere and obey all signs and instructions. Areas with a

potentially explosive atmosphere are often but not always clearly marked.

They include chemical transfer or storage facilities; vehicles using liquefied

petroleum gas (such as propane or butane): areas where the air contains

chemicals or particles, such as grain, dust or metal powders.

2. Product Description

This manual describes GSM (cellular) and GSM-R (GSM for rail) versions of

the Titan telephone range. Titan is a family of rugged, weather-resistant

metal-bodied telephones available with a range of handset types, keypad

configurations, colours and enclosures, based around a common faceplate

style.

Most Titans are equipped with a heavy-duty spring-loaded door, but models

are available with a soft-close door, without door and also as faceplate only,

for flush mounting.

6 Titan GSM

Titan doors may be fitted with slamlocks opened by an 8mm square socket

key. Other mechanisms may be fitted.

GSM-R versions incorporate a specific GSM-R module, compatible with the

GSM-R network exclusive to railway operators, but are identical to GSM

versions in all other respects. In this manual, GSM-R is treated as a variant

of the GSM product. All features described as relating to “Titan GSM” are

available on GSM-R versions, including the ability to roam onto GSM

networks if permitted by the SIM.

Models are available with full numeric keypads for manual dialling, with auto-

dial buttons for dialling pre-stored numbers from a single button press, or

without any buttons (dial on handset lift). Common keypad layouts are shown

below.

Titan GSM and GSM-R telephones offer the following key features:

•Vandal resistant handset and cord

•Inductive coupler fitted as standard for hard of hearing

•Robust and weather resistant: IP65

•Range of keypad options

•Large, easy to see tactile buttons

•Programmable auto-dialler functions for dialling pre-stored numbers

•Quad band GSM communication, takes standard 2G SIM card

•GSM-R versions available (Network Rail approved)

•Range of power supply options including solar

•High capacity internal battery giving 10 hours talk time, 250 hours

standby

•Remote programming and diagnostics via SMS

•Automatic acoustic path handset testing

Titan GSM 7

•Wall or pole mounting

•Simple installation

For the full list of product features, please see the specifications in section 9

and configuration options in section 5.

3. Operation / Testing

Please note that, following power connection, there will be a delay while the

telephone acquires the network before it can make or receive calls.

3.1. Making Calls

To make a call, lift the handset, wait for dial tone, dial required digits (or press

required memory button or Last Number Redial where provided) and wait for

connection.

When using a memory button, a brief bust of tones is heard to signify that the

call has been placed to the pre-programmed number.

If the telephone is set to dial on handset lift, no dial tone is heard prior to the

burst of confidence tones.

To end a call, replace the handset in its cradle.

3.2. Receiving calls

To receive a call, lift the handset when ringing is heard.

Note: It is possible to configure the phone to inhibit incoming calls. If so

configured, the sounder will not sound, but the phone can still receive SMS

commands, acknowledge commands via SMS and communicate via USB.

3.3. Last Number Redial

(15 and 18 button versions only)

Lift the handset, press LR to redial the last dialled number.

3.4. Secrecy (Mute)

(15 and 18 button versions only)

During a call, press and hold the S button to mute the microphone.

8 Titan GSM

4. Installation

4.1. Prior to Installation

Please ensure the following steps are taken prior to installation:

•Survey the site to ensure there is adequate GSM signal coverage

on the selected network.

•SIM card: Obtain a suitable, unlocked SIM card for the network

concerned – IMPORTANT: Ensure that the SIM is activated and not

locked. If the SIM is locked there may not be a way of unlocking it

from the Titan and the telephone will not function. It is also

recommended to disable voicemail on the SIM.

•Power source. Ensure the chosen power source (for example solar

panel, 230V mains outlet, etc.) is available.

•Antenna location. Titan GSM is a metal-bodied telephone and

therefore the antenna needs to be mounted externally to the

telephone. Titan GSM is normally supplied with a rugged antenna

fitted with a 3m cable. Please ensure that there is a suitable

mounting location for the antenna and that suitable protection for the

cable is provided, for example conduit or trunking, from the antenna

to the telephone.

4.2. Important Notes for Installers

•Qualified personnel only

Titan GSM telephones are supplied with one of several different

power supply options which may require connection of the power

supply to an AC mains outlet. The installation must only be carried

out by appropriately qualified and trained personnel. Contact GAI-

Tronics if installation service is required.

•DC power adapter

The DC power adapter supplied as standard with the Titan GSM

telephone is for in-building use only. Where the Titan GSM telephone

is installed outside, the DC power adapter must be either installed in-

building or correctly installed within an IP65 enclosure if located

outside (enclosure not supplied). Route the power adapter DC output

to the Titan GSM telephone using suitable cabling.

•Test tools required

During the testing and commissioning of the Titan GSM telephone,

the use of another mobile phone will be required in order to send

status and configuration commands via SMS text messages.

Alternatively, a laptop computer can be used connected to the

internal USB port, see Appendices.

Titan GSM 9

•Avoid contamination during installation

All possible measures must be taken to ensure water, fluid or dust

does not contaminate the internal components of the telephone

whilst unpacking, preparing and installing the telephone in inclement

weather conditions or by negligence. Failure to do so may invalidate

your warranty.

•Emergency Services warning

If the telephone is configured so that it cannot make a direct call to

the emergency services, check with your telephone service provider

or infrastructure maintainer whether it is necessary to warn users,

and if so provide a suitable warning notice. A warning label, which

can be fixed to the front of the telephone, is provided.

4.3. Installation overview

As standard, a Titan telephone with rear enclosure is supplied with 2

cable glands with sealing washers, 4 countersunk screws with wall plugs

and a 3mm Hex key.

Titan telephones supplied for flush mounting have no rear enclosure –

see section 4.4.3 below.

1. To prepare for installation, open the door (where fitted), then undo the

four retaining screws to remove the faceplate from the rear enclosure. A

3mm Hex key is required.

Caution – take care to support the spring-loaded door whilst open

to prevent it slamming shut and trapping fingers.

2. The SIM holder and all connections are on the rear of the faceplate,

allowing the rear enclosure to be mounted first.

3. The Titan telephone is intended for vertical installation to a wall or pole.

Select the required mounting method (section 4.4) and mount the rear

enclosure first where applicable.

4. Route the required cables through glands as appropriate, fit the SIM

card and make connections following sections 4.5 and 4.6. Ensure that

both cable entries are sealed with either a gland or a black blanking plug

as described.

5. Re-fit the faceplate ensuring a weatherproof seal

6. Programming or parameter changes can be made remotely, using SMS

(see section 5)

7. Test the operation of the telephone (section 3). Installation is now

complete.

10 Titan GSM

4.4. Mounting methods and dimensions

Before mounting the telephone, check the cable routing and requirements. If

glands are required, fit them to the case as follows:

1. Usually both glands are used – one for the antenna cable and the other for

power. If only one gland is to be used, remove the RED blanking plug

leaving the other (usually BLACK) in place.

2. Note that 2 plastic glands are supplied, but it is the installer’s responsibility

to select the correct type of gland for the application and cables used.

3. Select the appropriate sized gland:

Use the smaller gland for cables

diameters 4 - 7mm.

Use the larger gland for cable

diameters 8 - 13mm.

4. From the outside of the case, insert

the selected gland into the threaded

cable entry hole and tighten, so that

its sealing washer is compressed

against the enclosure surface.

5. Proceed with chosen mounting method below

4.4.1 Wall mounting

1. Using a suitable tool, punch out 4 holes in the rear enclosure, taking

care not to damage or dislodge the plastic bushes. Only four of the

eight holes are required - the outer ones are recommended. The

inner holes are provided to be compatible with older-style mounting

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