ERA Protect Manual de usuario
Unique HUB ID:
SERIOUS ABOUT SECURITY
SMART ALARM SYSTEM
QUICK START GUIDE
Version 1.1
Page 2
TABLE OF CONTENT
ERA Protect System Overview
1.1 Hub 3
1.2 Remote Control 3
1.3 Door / Window Sensor 4
1.4 PIR Motion Sensor 4
ERA Protect Hub Set Up 5
Installing An Accessory 6
Add Devices 6
Door / Window Sensor Placement 7
Door / Window Sensor - How it works 8
PIR Motion Sensor Placement 10
PIR Motion Sensor - How it works 11
App Screens 12
Factory Reset 13
Need Support? 14
ERA Protect Guarantee 15
Page 3
1.1 HUB
ERA PROTECT SYSTEM OVERVIEW
LED Status
1.2 REMOTE CONTROL
Arm Button
Home Mode Button
Disarm Button
Plus Action Button
(Plus members only)
LED Indicator
Hard Reset
Button
(PIN Required)
Ethernet Port
Battery
Disconnect
Button
(PIN Required)
Power
Page 4
_+
1.3 DOOR / WINDOW SENSOR
1.4 PIR MOTION SENSOR
Tamper Switch
(underneath the
sensor)
LED Indication
Light
Magnetic
Contact
Fixing Bracket
Battery
CR123A 3V
_+
Battery
CR123A 3V
*PIR motion Sensor is equipped with an accelerometer sensor for tamper
Page 5
ERA PROTECT HUB SET UP
1. Download the ERA Protect app on your smartphone (search for
“ERA Protect” on Google Play or the iOS App Store) then follow the
steps below.
If you’re having problems finding the app please scan the QR code below with your
smartphone.
2. ‘Select ‘Sign Up’ to create an account.
Existing users select Protect from the side bar menu. New users select
ERA Protect Hub from the Device selection menu.
Decide how you would like to use the ERA Protect system. You have
three options:
- Internet with SIM Card Back up - Recommended (Plus Service
required)
- Internet only (Note: If your internet fails, your alarm will no
longer alert you)
Follow on-screen instructions to complete Hub set up.
3.
4.
5.
Page 6
INSTALLING AN ACCESSORY
Once your hub is set up you will be taken to
your Protect home screen.
To add a device press the Add ( + ) button in
the top right hand corner and select Add
Device.
Follow the on-screen instructions to add your
device. Repeat as necessary for each device
you would like to add. You can add sensors in
any order.
Once all devices have been added please check
the Alarm Settings page, accessible via the side
bar menu ( ), to ensure all devices are listed
and displayed correctly.
1. Add Device to app
Place in required position
Switch on the Anti tamper after installation in the settings menu
Note: Anti tamper is disabled to allow easy installation.
2.
3.
ADD DEVICES
Page 7
DOOR / WINDOW
SENSOR PLACEMENT
Fig 1 Fig 2
Max - 20mm
1.
2.
3.
To activate your Door / Window Sensor, pull out the battery tab on the
back of the sensor.
Choose your location. Ensure the sensor and magnetic contact are
positioned in the correct direction with the arrow indicators facing
each other (Fig 1). It is recommended to place the sensor on the fixed
surface and the smaller magnetic contact on the moving surface.
Position the sensor and magnetic contact as close to each other as
possible. For optimum performance please ensure the gap is no more
than 10mm. The maximum supported gap is 20mm (fig 2). To confirm
that the sensor is working, separate the contacts and the red LED will
start flashing.
email: support@eraprotect.com
Page 8
Customer Helpline: 0345 257 2500
www.eraprotect.com
ERA Home Security Ltd
Valiant Way, Wolverhampton,
West Midlands, WV9 5GB
Page 8
There are two ways to attach the sensor to the surface:
1.
2.
Adhesive mounting: Attach the double sided adhesive pad to the back
of the Door / Window Sensor (adhesive pad is located in the
accessory box in the packaging). Once attached, remove the protective
backing from the tape, press and hold firmly against the surface for 15
seconds.
Screw mounting: Open the Door / Window Sensor using the release
catch located on top of the sensor. Using an appropriate drill bit, drill
through the hole guides (located on the top and bottom of the sensor
back plate). Attach the sensor to surface using appropriate screws and
wall plugs. Close the Door / Window Sensor carefully.
DOOR / WINDOW
SENSOR - HOW IT WORKS
The clever design of the Door / Window Sensor, means that the two parts do
not have to necessarily be aligned horizontally. This means they can be fitted
to angled doors and window frames (see Top view diagram, located on page
10). When you need to change the battery, you can leave the backing plate
fixed to the surface and simply release the catch. When installing the Door /
Window Sensor please ensure that the arrows on the side of the two parts
are facing each other (see Front closeup view diagram, located on page 9).
Page 9
Front View
Door
Door
frame
20mm
max
Top View
20mm
max
As not all door and
window frames are level,
the sensor will still work
when positioned as above.
Front Closeup
View
Matching arrows
INSTALLATION TIPS:
1. 2. 3.
Position on a flat
stable surface
Do not install near other
wireless devices
Adhesive tape may
damage surface when
removed
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