Elo TouchSystems Entuitive 1947L Series Manual de usuario

Elo Entuitive Touchmonitor

User Guide

19"LCD Kiosk Touchmonitor

1947L Series

Revision B

P/N 008581

Elo TouchSystems, Inc.

1-800-ELOTOUCH

www.elotouch.com

iii

Chapter 1

Introduction 1

Precautions . . . . . . . . . . . . . . . . . . . . 1

About the Product . . . . . . . . . . . . . . . . . 1

Chapter 2

Installation and Setup 3

Unpacking Your Touchmonitor. . . . . . . . . . . 3

Product Overview . . . . . . . . . . . . . . . . . 4

Main Unit . . . . . . . . . . . . . . . . . . . . 4

Rear View . . . . . . . . . . . . . . . . . . . 4

Bottom View . . . . . . . . . . . . . . . . . . 5

Attaching the L-Brackets . . . . . . . . . . . . . 5

Panel Cut Outs . . . . . . . . . . . . . . . . . . 6

Mounting Options . . . . . . . . . . . . . . . 6

Horizontal Mount . . . . . . . . . . . . . . 7

Vertical Mount. . . . . . . . . . . . . . . . 8

Horizontal Side Mount . . . . . . . . . . . 9

Vertical Side Mount . . . . . . . . . . . . . 9

Touch Interface Connection . . . . . . . . . . . 10

Serial or USB Connection . . . . . . . . . . 10

STEP 1-Connecting the Video Cable . . . 11

STEP 2-Connecting the Serial/USB

Touchscreen Cable . . . . . . . . . . . . 12

Step 3-Connecting the OSD Remote

Cable . . . . . . . . . . . . . . . . . . . 13

STEP 4-Connecting the Power Cable. . . 14

Optimizing the LCD Display . . . . . . . . . . . 15

VESA Mount on Your Touchmonitor. . . . . . . 15

VESA Mounting Interface . . . . . . . . . . 16

Installing the Driver Software . . . . . . . . . . 17

Installing the Serial Touch Driver. . . . . . . 18

Installing the Serial Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 18

Installing the Serial Touch Driver for MS-DOS

and Windows 3.1 . . . . . . . . . . . . . 19

Installing the USB Touch Driver . . . . . . . 20

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me and 98 . . . . . . 20

Chapter 3

Operation 21

About Touchmonitor Adjustments . . . . . . . . 21

Using the On-Screen Display (OSD) Menus . . 21

Remote OSD Buttons . . . . . . . . . . . . . . 22

OSD Menu Function . . . . . . . . . . . . . . 23

Chapter 4

Troubleshooting 25

Solutions to Common Problems . . . . . . . . 25

Appendix A

Appendix B

Care and Handling of Your Touchmonitor. . . . 30

Appendix C

Compatible Video Modes . . . . . . . . . . . . 31

19" LCD Touchmonitor (ET1947L-XXWC-1)

Specifications . . . . . . . . . . . . . . . . . 32

IntelliTouch Touchmonitor Specifications . . 33

AccuTouch Touchmonitor Specifications. . . 35

19" LCD Touchmonitor (ET1947L-XXWA-1)

Dimensions . . . . . . . . . . . . . . . . . . 36

Front Dimensions . . . . . . . . . . . . . . 36

Rear Dimensions . . . . . . . . . . . . . . 37

Regulatory Information 39

Warranty 43

Index 45

Table of Contents

iii

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language, in any form or by any means, including, but not

limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written

permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no

representations or warranties with respect to the contents hereof, and specifically disclaims any

implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves

the right to revise this publication and to make changes from time to time in the content hereof

without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo

TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their

respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

1-1

CHAPTER

HAPTER

NTRODUCTION

Congratulations on your purchase of an Elo TouchSystems Entuitive

touchmonitor. Your new touchmonitor combines the reliable performance of

Elo’s touch technology with the latest advances in LCD display design. This

combination of features creates a natural flow of information between a user

and your touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this

user’s manual to maximize the life of your unit. See Appendix B for more

information on touchmonitor safety.

About the Product

Your LCD Kiosk Touchmonitor is a 19" SXGA TFT color display with the

following features:

• Direct analog RGB or Digital input

• 19.0" diagonal screen size

• 16.7 million displayable colors

• 1280 x 1024 resolution

• SXGA/ XGA/ SVGA/ VGA/VESA/ Mac compatible

• 30kHz~80 horizontal scan

• 56~75Hz refresh rate

1-2 Elo Entuitive Touchmonitor User Guide

• Auto adjustment capability

• High quality full screen re-scaling

• Multilingual OSD menus in 11 languages: English, Spanish, German,

French, Italian, Swedish, Finnish, Danish, Dutch, Portuguese, and Japanese

• Serial or USB touch interface (USB requires Windows 98, 2000, Me and

XP.)

• Patented touch technology of Elo TouchSystems

• VESA DDC 1/2B data communication

• VESA DPMS power saving

• Cable management device

• VESA flat panel monitor physical mounting interface (Both of 75 & 100mm)

For full Product Specifications refer to Appendix C.

2-3

CHAPTER

HAPTER

NSTALLATION

AND

ETUP

This chapter discusses how to install your LCD touchmonitor and how to install

Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 10 items are present and in good condition:

LCD Display

User Guide-on CD,

Quick Install Guide

Monitor power cable

European monitor

Video cable

Serial touchscreenUSB touchscreen

cable cable

(US/Canada)

Software

Quick Install Guide

OSD Remote

DVI-D video cable

power cable

Adapter

and software CD

Use only an AD-4515L power adapter with this product.

2-4 Elo Entuitive Touchmonitor User Guide

Product Overview

Main Unit

Rear View

2-5

Bottom View

Attaching the L-Brackets

OTE

You will need a screwdriver to attach the L-brackets.

Your kiosk touchmonitor comes with two mounting brackets (L-brackets)

included in the accessory kit. There are four ways to mount your touchmonitor;

horizontal, vertical, horizontal side mount, and vertical side mount. Please refer

to “VESA Mount on Your Touchmonitor” on page 2-15 for VESA mounting

information.

See Detail A

video

analog

connector video

connector

DVI-D

monitor power/

touch status

LED indicators

power

connector

power

button

remote

OSD

connector

touch

serial/USB

connector

Detail A

Use only an AD-4515L power adapter

with this product.

L bracket

2-6 Elo Entuitive Touchmonitor User Guide

Panel Cut Outs

Mounting Options

The following applies to all mounting options:

1All drawing centers are the center of the viewable area.

2LCD panel cutout dimensions in the horizontal mount option applies to the

vertical mount option.

3If the kiosk material is wood:

1Ø4.5 holes through for M4 screws with nuts.

2If there are no through holes then screws for wood Ø4.

4If the kiosk material is sheet metal, use concealed head threaded studs M4

with nuts.

NOTE:

Dimensions are for non-touch, AccuTouch and IntelliTouch only. For SecureTouch add

4mm to each dimension.

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