EcLine EC-VP-3100 Manual de usuario
EC-VP-3100 User Manual – V1
User Manual
EC-VP-3100
All-in-one Touch POS Terminal
EC-VP-3100 User Manual – V1
CHAPTER
OVERVIEW
1. INFORMATION .................................................................................................... 4
2. ELECTROMAGNETIC COMPATIBILITY STATEMENT .................................................. 5
3. SPECIFICATION ..................................................................................................... 6
4. INSTALLATION GUIDE ........................................................................................... 8
4.1 Appearance ............................................................................................................................... 8
4.2 Power Button ............................................................................................................................. 8
4.3 Rear Panel I/O Connectors ........................................................................................................ 9
5. GETTING START .................................................................................................... 9
5.1 Unpacking .................................................................................................................................. 9
5.2 Optional Parts .......................................................................................................................... 10
5.3 Remove the Rear Cover ........................................................................................................... 10
5.4 Install the Optional Parts ......................................................................................................... 10
5.4.1 Install the MSR ................................................................................................................................ 10
5.4.2 Install the Customer Display. .......................................................................................................... 11
5.4.3 Install the Second Display ............................................................................................................... 11
5.4.4 Connect the Cash Drawer ............................................................................................................... 11
6. INSTALLATION THE DRIVERS AND SOFTWARE ......................................................11
6.1. Install the Touch Screen Driver ............................................................................................... 11
7. IDENTIFY THE PROBLEM ......................................................................................15
7.1 Use the Following Procedure to Troubleshoot Problems ........................................................ 15
7.2 Electricity Failure ..................................................................................................................... 15
7.3 Touch Screen Doesn’t Function ............................................................................................... 15
7.4 Power Failure ........................................................................................................................... 15
7.5 Network / LAN Failure ............................................................................................................. 15
7.6 MSR Failure .............................................................................................................................. 15
7.7 USB Failure .............................................................................................................................. 15
7.8 Cash Drawer Doesn’t Function ................................................................................................ 16
7.9 Re-Boot Continuously .............................................................................................................. 16
7.10 Printer Doesn’t Work ............................................................................................................. 16
EC-VP-3100 User Manual – V1
8. REPLACE FIELD REPLACEABLE UNITS (FRUS) ........................................................16
8.1 Safety and Precautions ............................................................................................................ 16
8.2 Before You Begin ..................................................................................................................... 17
8.3 Replace Parts ........................................................................................................................... 17
8.3.1 Rear Cover ...................................................................................................................................... 18
8.3.2 MSR ................................................................................................................................................ 18
8.3.3 Customer Display ............................................................................................................................ 18
8.3.4 SATA Interface ................................................................................................................................. 18
8.3.5 Mainboard ...................................................................................................................................... 18
8.3.6 Memory Card .................................................................................................................................. 19
8.3.7 LCD Panel ........................................................................................................................................ 19
9. MAINBOARD .......................................................................................................20
EC-VP-3100 User Manual – V1
Overview
Thank you for purchasing the EC-VP-3100 all in one touch POS terminal. We are committed to use up-to-date
technology and provide better after-sales service continuously. Please take time to read this user manual
before system installation.
Note: Information in this user manual may change without prior notice
1. Safety Information
Make sure the power voltage are correct and the ground connection of the power outlet is working properly
before plug in the electricity.
During lightning storm, unplug the network cable, power cable and any other connections.
Turn off power before connect any devices (except USB devices) to the terminal.
Do not attempt to open the chassis. There is a possibility of electric shock. For service, contact the
authorized service provider.
Do not spill liquid on the terminal or place any objects into the ventilation holes. It may cause short-circuit
for the internal components and cause a fire or electric shock.
After the computer is stored below temperature of 10 degree, put the machine at room temperature (10 –
35 degree) in the original packing for not less than two hours to resume to room temperature before
operation. This is to avoid condensation that might bring electrical damage.
Keep the terminal clean, dry, away from dust, moisture and direct sunlight.
Do not use harsh chemicals or strong cleaning solvents to clean the LCD or touch panel. Use a soft terry
cloth with mild cleaning liquid.
Do not share the same power outlet with high power electrical appliances, keep distance from high level
magnetic interference.
Do not use sharp pointed objects to operate, it will cause damage to the screen.
When the following occurs:
Water go in the POS terminal;
Physical damage accidentally;
Burning smell from the terminal; disconnect the power supply immediately, unplug the power cord and
contact a qualified service technician.
EC-VP-3100 User Manual – V1
2. Electromagnetic Compatibility Statement
FCC NOTICE
This device complies with Part 15 of FCC Rules. Operations are subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
EUROPEAN COMMINITY (CE) MARK FOR CONFORMITY
This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the
approximation of the laws of the Member States relating to electromagnetic compatibility. Logic Controls cannot
accept responsibility for any failure to satisfy the protection requirement resulting from non-recommended
modification of the product. This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class
A equipment were derived for commercials and industrial environments to provide reasonable protection
against interference with licensed communication equipment.
EC-VP-3100 User Manual – V1
3. Specification
EC-VP3100
MAIN UNIT Processor Intel® Bay Trail-D J1900 up to 2.42Ghz
Memory DDRIII 4GB (up to 8GB)
Storage 128GB SSD / 500GB Hard Disk
Optional 256GB SSD
LAN 10/100/1000 Mbps Gigabit Ethernet
I/O interface
3 X RS-232
1 X RJ11 (DK Port)
1 X RJ45 Gigabit LAN
1 X Customer Display (Reserved)
1 X USB 3.0
3 X USB 2.0;
1 X MSR (Reserved)
1 X TOUCH (Reserved)
1 X 12V DC Input
1 X 12V DC Out
VGA Signal VGA
Operation System
Windows 7, POSReady 7,
Windows 8.1, Windows Embedded 8.1 industry,
Windows 10, Windows IOT
LCD Panel Viewing Area 15.6 Inches
Resolution 1366*768 or 1920*1080
Active Display Area (mm) 344.16(W) X 193.59(H)
Display Color 16,777,216 Colors
Response Time 12ms
Contrast Ratio 500:1
Viewing Angle (Up/ Down/ Left/
Right) 20/40/45/45
Touch Panel Taiwan Capacitive Touch
Luminance 220 cd/m
Power Input Universal AC 100-240V
Output DC+12V
Environment1 Management VESA DPMS
Consumption 35MAX
EC-VP-3100 User Manual – V1
Storage Temperature -20℃ - 60℃
Operating Temperature 0℃ - 40℃
Operating Humidity 10% - 85%
Mechanical Rotation 180° Vertical
Mounting VESA Compliant (100mm X 100mm)
Optional Glass Strengthen Glass (For Non-Touch Version)
Dimension 386.5W×200D X 312.5H (mm)
Weight NW: 4.6KG
GW: 6.3KG
Optional
Peripherals
3 Tracks Magnetic Reader Support
1-line VFD Nil
2-line VFD Support
10
inch Monitor (with/ without
touch) Support
12
inch Monitor (with/ without
touch) Support
15 inch Monitor (with/ with
out
touch) Support
EC-VP-3100 User Manual – V1
4. Installation Guide
4.1 Appearance
4.2 Power Button
EC-VP-3100 User Manual – V1
4.3 Rear Panel I/O Connectors
At the rear panel of the EC-VP-3100 is a row of external I/O device connectors. Detail as below:
RJ11 - RJ11 interface (DK port) for connection of cash drawer
VGA - VGA signal output for connection of external VGA monitor
COM2 & 3 - For connection of serial devices
USB2.0 - Connection to USB 2.0devices (compatible with USB 1.1 devices)
USB3.0 - Connection to USB 3.0devices (compatible with USB 2.0 devices)
LAN - RJ-45 Ethernet connection to Giga-bit LAN
12V DC IN - Connection to 12V DC Power Supply
12V DC OUT - Connection to the second display
Power
Output
VGA
COM1
USB*2
USB*2
LAN
RJ11 COM2 COM3
Power
Input
EC-VP-3100 User Manual – V1
5. Getting Start:
This chapter describe preparation before use the EC-VP-3100. The following topics are described.
5.1 Unpacking
Below are the items should include in the carton box:
EC-VP-3100 X 1
Power Supply X 1
Power cord X 1
Quick Installation Guide X 1
Warranty sheet X 1
Drivers CD X 1
If any of the above item is missing, please contact you dealer.
After unpacking the carton, connect the power cord and Ethernet extension cable properly to the system.
Cables should pass through the punch hole to the rear bottom of the stand.
Optional Parts
1. MSR 2. Customer Display 3. Second Display with stand
4. Screws
5.2 Remove the Rear Cover
Steps to remove the rear cover
1. Remove all screws (including the hard disk cover)
2. Remove the cover
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