Draytek Vigor2927 Series Manual de usuario

Vigor2927 Series

Dual-WAN Security Router

Quick Start Guide

(for RF Model)

Version: 1.0

Firmware Version: V4.2.0.1

(For future update, please visit DrayTek web site)

Date: August 05, 2020

Intellectual Property Rights (IPR) Information

by copyright. No part may be reproduced, transmitted, transcribed, stored in

a retrieval system, or translated into any language without written

permission from the copyright holders.

Trademarks The following trademarks are used in this document:

Microsoft is a registered trademark of Microsoft Corp.

Windows, Windows 95, 98, Me, NT, 2000, XP, Vista, 7, 8, 10 and Explorer

are trademarks of Microsoft Corp.

Apple and Mac OS are registered trademarks of Apple Inc.

Other products may be trademarks or registered trademarks of their

respective manufacturers.

Safety Instructions and Approval

Safety

Instructions

Read the installation guide thoroughly before you set up the router.

The router is a complicated electronic unit that may be repaired only be

authorized and qualified personnel. Do not try to open or repair the

router yourself.

Do not place the router in a damp or humid place, e.g. a bathroom.

Do not stack the routers.

The router should be used in a sheltered area, within a temperature

range of +5 to +40 Celsius.

Do not expose the router to direct sunlight or other heat sources. The

housing and electronic components may be damaged by direct sunlight

or heat sources.

Do not deploy the cable for LAN connection outdoor to prevent

electronic shock hazards.

Keep the package out of reach of children.

When you want to dispose of the router, please follow local regulations

on conservation of the environment.

Warranty

We warrant to the original end user (purchaser) that the router will be free

from any defects in workmanship or materials for a period of two (2) years

from the date of purchase from the dealer. Please keep your purchase

receipt in a safe place as it serves as proof of date of purchase. During the

warranty period, and upon proof of purchase, should the product have

indications of failure due to faulty workmanship and/or materials, we will, at

our discretion, repair or replace the defective products or components,

without charge for either parts or labor, to whatever extent we deem

necessary tore-store the product to proper operating condition. Any

replacement will consist of a new or re-manufactured functionally

equivalent product of equal value, and will be offered solely at our

discretion. This warranty will not apply if the product is modified, misused,

tampered with, damaged by an act of God, or subjected to abnormal working

conditions. The warranty does not cover the bundled or licensed software of

other vendors. Defects which do not significantly affect the usability of the

product will not be covered by the warranty. We reserve the right to revise

the manual and online documentation and to make changes from time to

time in the contents hereof without obligation to notify any person of such

revision or changes.

Declaration of Conformity

Hereby, DrayTek Corporation declares that the radio equipment type Vigor2927 is in compliance with

Directive 2014/53/EU.

The full text of the EU Declaration of Conformity is available at the following internet address:

http://www.draytek.com.tw/ftp/Vigor2927/Document/CE/

Manufacturer: DrayTek Corp.

Address: No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu County,

Taiwan 303

Product: Vigor2927 Series

Frequency Information for Europe area:

2.4G WLAN 2412MHz - 2472 MHz, max. TX power: 19.98dBm *1

5G WLAN 5160MHz - 5340 MHz, max. TX power: 22 dBm *2

5480MHz - 5720 MHz, max. TX power: 27 dBm

LTE

B1[1920-1980 MHz (TX); 2110-2170 MHz (RX)];

B3[1710-1785 MHz (TX); 1805-1880 MHz (RX)];

B7[2500-2570 MHz (TX); 2620-2690 MHz (RX)];

B20[832-862 MHz (TX); 791-821 MHz (RX)];

B28 [703-748 MHz (TX); 758-803 MHz (RX) ]

B38 [2570-2620 MHz (TX); 2570-2620 MHz (RX)]

B40 [2300-2400 MHz (TX); 2300-2400 MHz (RX)] *3

3G B1[1920-1980 MHz (TX); 2110-2170 MHz (RX)];

B5[824-849 MHz (TX); 869-894 MHz (RX)];

B8[880-915 MHz (TX); 925-960 MHz (RX)] *3

Requirements in AT/BE/BG/CZ/DZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/

CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/

UK/HR. 5150MHz~5350MHz is for indoor use only.

(*1: for 2.4G WLAN model; *2: for 5G WLAN model; *3: for LTE model)

This product is designed for LTE and 2.4GHz /5GHz WLAN network throughout the EC region.

*The external power supply used for each product will be model dependent.

1 2 3 4 5 6 7 8 9

A Manufacturer CWT CWT CWT CWT CWT APD APD APD APD

B Address No. 222, Sec.

2, Nankan Rd.,

Lujhu

Township,

Taoyuan

County 338,

Taiwan

No. 222, Sec.

2, Nankan Rd.,

Lujhu

Township,

Taoyuan

County 338,

Taiwan

No. 222, Sec.

2, Nankan Rd.,

Lujhu

Township,

Taoyuan

County 338,

Taiwan

No. 222, Sec.

2, Nankan Rd.,

Lujhu

Township,

Taoyuan

County 338,

Taiwan

No. 222, Sec.

2, Nankan Rd.,

Lujhu

Township,

Taoyuan

County 338,

Taiwan

No.5, Lane 83,

Lung-Sou St.,

Taoyuan City

330, Taiwan

No.5, Lane 83,

Lung-Sou St.,

Taoyuan City

330, Taiwan

No.5, Lane 83,

Lung-Sou St.,

Taoyuan City

330, Taiwan

No.5, Lane 83,

Lung-Sou St.,

Taoyuan City

330, Taiwan

2ABB012F UK 2ABB018F UK 2ABL024F UK

2ABL030F UK

2ABN036F UK

WA-12M12FG

WB-18D12FG WA-24Q12FG WA-36A12FG

C Model identifier 2ABB012F EU 2ABB018F EU 2ABL024F EU

2ABL030F EU

2ABN036F EU

WA-12M12FK

WB-18D12FK WA-24Q12FK WA-36A12FK

D Input voltage 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V

Input AC frequency 50/60Hz 50/60Hz 50/60Hz 50/60Hz 50/60Hz 50/60Hz 50/60Hz 50/60Hz 50/60HzE Output voltage DC 12.0V 12.0V 12.0V 12.0V 12.0V 12.0V 12.0V 12.0V 12.0V

F Output current 1.0A 1.5A 2.0A 2.5A 3.0A 1.0A 1.5A 2.0A 3.0A

G Output power 12.0W 18.0W 24.0W 30.0W 36.0W 12.0W 18.0W 24.0W 36.0W

H Average active

efficiency 84.9% 86.2% 87.6% 87.8% 89.8% 83.7% 85.4% 88.6% 88.2%

I Efficiency at low load

10% 73.6% 78.0% 81.3% 83.3% 83.7% 74.5% 80.5% 86.4% 85.4%

J No-load power

consumption 0.07W 0.07W 0.07W 0.07W 0.07W 0.07W 0.10W 0.07W 0.10W

External power supply (Power Adapter) information. For more update, please visit

www.draytek.com.

iii

Regulatory Information

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference, and

(2) This device may accept any interference received, including interference that may cause

undesired operation.

Company name ABP International Inc.

Address 13988 Diplomat Drive Suite 180 Dallas TX 75234

ZIP Code 75234 E-mail rmesser@abptech.com

USA Local

Representative Contact Person Mr. Robert

Messer Tel. 19728311600

Caution:

Any changes or modifications not expressly approved by the grantee of this device could void the

user's authority to operate the equipment.

Any changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth

for an uncontrolled environment. This equipment should be installed and operated with minimum

distance 20cm between the radiator & your body.

The antenna/transmitter should be kept at least 20 cm away from human body.

1. Package Content .................................................................................................. 1

2. Panel Explanation................................................................................................. 2

2.1 Vigor2927L................................................................................................................................. 2

2.2 Vigor2927ac / Vigor2927ax / Vigor2927Lac .................................................................................... 4

3. Hardware Installation ..........................................................................................11

3.1 Network Connection..................................................................................................................11

3.2 Wall-Mounted Installation......................................................................................................... 12

3.3 Antenna Installation (for “L” model).......................................................................................... 13

4. Software Configuration...................................................................................... 15

5. Customer Service............................................................................................... 22

Be a Registered Owner.................................................................................................................. 22

Firmware & Tools Updates............................................................................................................. 22

Take a look at the package content. If there is anything missed or damaged,

please contact DrayTek or the dealer immediately. Besides, the content is

subject to the real package.

Vigor Router Antenna + Socket (for L models)

RJ-45 Cable (Ethernet) Antenna (for ac / ax models)

Quick Start Guide

The type of the power adapter depends on the country that the router will be

installed. * The maximum power consumption is 28 Watt.

UK-type Power Adapter EU-type Power Adapter

USA/Taiwan-type Power Adapter AU/NZ-type Power Adapter

No. LED Status Explanation

Off The router is powered off.

ACT Blinking The router is powered on and running

normally.

On Internet connection is ready.

Off Internet connection is not ready.

WAN2/WAN1

Blinking The data is transmitting.

On LTE device is connected and ready for use.

Off LTE device is not detected, or has serious

problem (e.g., no SIM card, SIM pin error, SIM

deactivated, and etc.).

LTE

Blinking Slowly: LTE device is in dialing up.

Quickly: The data is transmitting.

On The DMZ function is enabled.

Off The DMZ function is disabled.

DMZ Blinking The data is transmitting.

On USB device is connected and ready for use.

Off No USB device is connected.

USB Blinking The data is transmitting.

On The QoS function is active.

QoS Off The QoS function is inactive.

On The VPN tunnel is active.

Off VPN services are disabled

VPN Blinking Traffic is passing through VPN tunnel.

On The Web Content Filter is active. (It is enabled

from Firewall >> General Setup).

(1)

WCF Off WCF is disabled.

WAN1,WAN2 / P6

On The port is connected.

Off The port is disconnected.

Left LED Blinking The data is transmitting.

On The port is connected with 1000Mbps.

(2)

Right LED Off The port is connected with 10/100Mbps.

LAN P1-P5

On The port is connected.

Off The port is disconnected.

Left LED Blinking The data is transmitting.

On The port is connected with 1000Mbps.

Right LED Off The port is connected with 10/100Mbps

No. Interface Description

(3) Factory

Reset

Restore the default settings. Usage: Turn on the router

(ACT LED is blinking). Press the hole and keep for more than

5 seconds. When you see the ACT LED begins to blink rapidly

than usual, release the button. Then the router will restart

with the factory default configuration.

(4) USB Connecter for a USB device (for 3G/4G USB Modem or

printer or thermometer).

WAN1 Connecter for local network devices or modem for

accessing Internet.

WAN2 / P6

Connecter for local network devices or modem for

accessing Internet.

It is a switchable port. It can be used for LAN connection or

WAN connection according to the settings configured in

WUI.

(5)

LAN P1-P5 Connecters for local network devices.

PWR Connecter for a power adapter.

(6) ON/OFF Power Switch.

(7) Connecter for installing LTE antennas.

(8) SIM 2/ SIM 1 Slots for installing SIM card.

No. LED Status Explanation

Off The router is powered off.

ACT Blinking The router is powered on and running

normally.

On Internet connection is ready.

Off Internet connection is not ready.

WAN2/WAN1

Blinking The data is transmitting.

On USB device is connected and ready for use.

Off No USB device is connected.

USB1/USB2 Blinking The data is transmitting.

On LTE device is connected and ready for use.

Off LTE device is not detected, or has serious

problem (e.g., no SIM card, SIM pin error, SIM

deactivated, and etc.).

LTE

Blinking Slowly: LTE device is in dialing up.

Quickly: The data is transmitting.

On The DMZ function is enabled.

Off The DMZ function is disabled.

(1)

DMZ Blinking The data is transmitting.

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