Dish Network Home Network Manual de usuario

Installation Instructions

Home Network

156342

Page 1

Installation Instructions

Table of Contents

Overview..........................................................................................................2

Installation Considerations............................................................................2

Quick Installation Instructions ......................................................................2

Identifying and Creating the Home Network and Available Ethernet Port 3

Determining if There is Broadband Internet Service.............................3

Identifying the Home Network and Receiver Connection Method .......3

Installation and Setup ....................................................................................5

Adding an Ethernet Switch ......................................................................5

Connecting the Satellite Receiver to an Available Ethernet Port.........7

Connecting the Satellite Receiver Using Ethernet Cable......................7

Connecting the Satellite Receiver Using a

HomePlug-to-Ethernet Adapter..........................................................8

Setting up the Receiver..........................................................................10

Using DishONLINE .......................................................................................12

My Rentals ...............................................................................................12

Download List..........................................................................................13

New Releases and DISH Theater...........................................................13

Searching for DishONLINE Programs...................................................13

After Hours ..............................................................................................13

DishONLINE Considerations..................................................................13

Troubleshooting............................................................................................14

Page 2

Overview

These instructions guide you through connecting compatible DISH Network satellite receivers to a

broadband home network to use the receiver’s Internet connectivity for additional features, such as

downloading movies and programs not available over the satellite. See pages 12-13 to learn more about

these features.

Installation Considerations

• To access expanded capabilities and features of the DISH Network receiver, you must have broadband

Internet service, not telephone-based dial-up Internet service. Contact your Internet service provider to

verify if you have broadband Internet.

• The satellite receiver must be connected to the Internet using your existing home network.

• The satellite receiver currently only functions with routers that provide IP addresses using DHCP

(Dynamic Host Configuration Protocol). It does not function with a static IP address.

• The satellite receiver does not currently support wireless (802.11a/b/g/n) connections.

• Most Internet Service Providers have a “Fair Access Policy” which sets usage limits on the amount of

data that can be downloaded in a given time period. Contact your Internet service provider to find out

more about their Fair Access Policy.

• Download speed of programs varies depending on the speed of your Internet connection and the usage

by computers or other equipment on the home network.

Quick Installation Instructions

1. Determine if you have broadband Internet service (page 3, steps 1-3).

2. Identify the existing home networking equipment that is already installed, such as routers, gateways, or

Ethernet switches (page 3, steps 1-4).

3. If it is necessary to install an Ethernet switch to create an available Ethernet port, install it now (page 5,

steps 1-5).

4. Connect the satellite receiver to the home network using the appropriate steps for the connection

method.

- To connect the satellite receiver directly using an Ethernet cable, see page 7.

- To connect the satellite receiver using a HomePlug-to-Ethernet adapter, see page 8.

5. Verify the receiver has an IP address and the connection status is Connected Online (page 10, steps

1-3).

6. Verify the receiver can connect using the Internet connection (page 11, steps 4-5).

Figure 1. Example of Connecting the Receiver to the Home Network Using Ethernet Cable

Page3

Identifying and Creating the Home Network and Available

Ethernet Port

Determining if There is Broadband Internet Service

Identifying the Home Network and Receiver Connection Method

In addition to these steps, contact your Internet service provider to verify if you have broadband Internet

service.

Can you make calls using the home phone while using the Internet?

• Yes. Go to step 2.

• No. You have dial-up Internet and it must be upgraded to a broadband Internet service before

using the receiver’s Internet-based features.

When connecting to the Internet, do you hear dial-up modem noises?

• Yes. You have dial-up Internet service and it must be upgraded to a broadband Internet

service before using the receiver’s Internet-based features.

• No. Go to the next step.

Is the Internet connection always-on, or is it necessary to log in and connect each time the

Internet connection is used?

• Always-on: you most likely have broadband Internet service. Go to Identifying the Home

Network and Receiver Connection Method, below, to determine how to connect the satellite

receiver to the Internet.

• Log in and connect each time the Internet service is used: you most likely have dial-up

Internet. It must be upgraded to a broadband Internet service before using the receiver’s

Internet-based features.

Does your home computer connect to a device labeled a router or gateway?

Note: The router or gateway may be located away from the computer, such as in your distribution

room or a junction box where cables enter into your home.

• Yes. Go to the next step.

• No or I don’t know. To use these features, you must have an existing home network. Contact

a local consumer electronics store or home network installer to install a home network.

Figure 2. Example Images of a Gateway and Router

Page 4

Is there an available ETHERNET

or LAN port on the router or

gateway?

• Yes. Go to Connecting the

Satellite Receiver to an

Available Ethernet Port on

page 7.

• No. Go to step 3.

Is there an Ethernet switch (or hub)

connected to one of the ETHERNET or LAN

ports on the router or gateway?

• Yes. Go to step 4.

•No.GotoAdding an Ethernet Switch on

page 5.

Is there an available

ETHERNET or LAN port

on the Ethernet switch

(or hub)?

• Yes. Go to

Connecting the

Satellite Receiver

to an Available

Ethernet Port on

page 7.

•No.GotoAdding

anEthernetSwitch

on page 5.

Router or

Gateway

Ethernet

Port

Figure 3. Identifying Available Ethernet Port

Router or

Gateway

Ethernet Switch

or Hub

Figure 4. Identifying Ethernet Switch or Hub

Available

Ethernet Port

Router or

Gateway

Ethernet Switch

or Hub

Figure 5. Identifying Available Ethernet Port on Switch or Hub

Page5

Installation and Setup

Use these instructions to add an Ethernet switch to the home network to create additional Ethernet ports, to

connect the satellite receiver to the home network, and to setup the receiver once it is connected to the

home network.

Adding an Ethernet Switch

Refer to Diagram 1 and 2 and the instructions below to connect an Ethernet switch to the router or gateway

for additional available Ethernet ports.

Diagram 1. Overview of Home Network with Ethernet Switch Connected

Diagram 2. Connecting an Ethernet Switch to the Router

Ethernet Jack

Ethernet

Port

Ethernet

Port

Router or

Gateway

Ethernet

Switch

Page 6

On the existing router or gateway, disconnect the Ethernet cable for an existing piece of

equipment connected to an ETHERNET (or LAN) port. This equipment will be connected to the

Ethernet switch in step 2, below.

Note: Do not disconnect the cable connected to the router or gateway port labeled BROADBAND,

INTERNET, or WAN.

Connect the Ethernet cable disconnected in step 1 to an available ETHERNET port on the Ethernet

switch. Refer to the Ethernet switch’s installation instructions for any additional instructions and

special considerations. If the Ethernet switch has a power adapter, connect it and plug it in

according to the switch’s instructions.

Connect an Ethernet cable to the ETHERNET (or LAN) port on the router or gateway that was made

available in step 1.

Connect the other end of the Ethernet cable to an available ETHERNET port on the Ethernet switch.

Verify that the personal computer and any other equipment connected to the Internet connection

continues to function properly after it has been connected to the Ethernet switch. Connect the

DISH Network satellite receiver using the steps in Connecting the Satellite Receiver to an

Available Ethernet Port on page 7.

Page7

Connecting the Satellite Receiver to an Available Ethernet

Port

If the satellite receiver is located close to the router, gateway, or Ethernet switch, use the steps Connecting

the Satellite Receiver Using Ethernet Cable, below. If the satellite receiver is not located close to the

router, gateway or Ethernet switch, use the steps Connecting the Satellite Receiver Using a HomePlug-to-

Ethernet Adapter on page 8.

Connecting the Satellite Receiver Using Ethernet Cable

Refer to Diagrams 3 and 4 and the instructions below to connect the satellite receiver to the router,

gateway, or Ethernet switch using an Ethernet cable.

Note: If using pre-existing Ethernet jacks in the home, the jacks must be properly wired for Ethernet. Some

home phone systems use Cat-5 cable and jacks that are wired to support phone systems, not Ethernet. Refer

to your local consumer electronics store or home network installer for more details. Using a HomePlug-to-

Ethernet adapter will likely result in an easier installation.

Diagram 3. Overview of Home Network with Receiver Connected by Ethernet Cable

Diagram 4. Connecting the Receiver to the Router Using Ethernet Cable

Ethernet

Port Ethernet

Jack

Ethernet

Port

Ethernet

Jack

Page 8

Connecting the Satellite Receiver Using a HomePlug-to-Ethernet Adapter

Refer to Diagrams 5 and 6 and the instructions below to connect the satellite receiver to the router,

gateway, or Ethernet switch using a HomePlug-to-Ethernet Adapter.

Diagram 5. Overview of Home Network with Receiver Connected by HomePlug-to-Ethernet Adapter

Diagram 6. Connecting the Receiver to the Router Using a HomePlug-to-Ethernet Adapter

Connect one end of the Ethernet cable to an available ETHERNET (LAN) port on the router,

gateway, or Ethernet switch.

Connect the other end of the Ethernet cable to the ETHERNET port on the back of the satellite

receiver, verifying the cable “clicks” into place. Check the lights on the receiver’s ETHERNET port.

• The green light should be lit indicating the ETHERNET port is enabled and connected to an

active port on the router/switch.

• The yellow light flashes whenever data is being received over the connected Ethernet cable.

Refer to Setting up the Receiver on page 10 to complete the installation and verify the receiver’s

Internet connection.

Ethernet

Port

Ethernet

Port

Page9

One HomePlug-to-Ethernet adapter must be obtained for use at the location of the router,

gateway, or Ethernet switch. One adapter supports up to 15 receivers. The ViP-series of DISH

Network receivers include HomePlug 1.0 support. HomePlug Turbo adapters can also be used.

Note: These adapters may also be referred to as “HomePlug-to-

Ethernet Bridge”, “Powerline Ethernet Adapter”, or “Powerline

Network Adapter”. To identify adapters that are compatible

with HomePlug 1.0 or Turbo, look for either of the HomePlug

logos, and a speed rating of 14 Mbps or 85 Mbps. Adapters

using HomePlug AV, HomePlug 2.0, or a speed rating of 200

Mbps are not compatible with DISH Network receivers.

Connect one end of an Ethernet cable to an available ETHERNET (LAN) port on the router, gateway,

or Ethernet switch.

Connect the other end of the Ethernet cable to the ETHERNET port on the HomePlug-to-Ethernet

adapter.

Plug the HomePlug-to-Ethernet adapter into an electrical outlet located near the router.

Note: The HomePlug-to-Ethernet adapter and the DISH Network satellite receiver’s power cord

should both be plugged directly into an electrical wall outlet. If a surge protector is used, it must

be approved for use with HomePlug devices, and the adapter or satellite receiver must be plugged

into the HomePlug outlet of the surge protector. Do not plug the adapter or satellite receiver into

an outlet that is controlled by a wall switch or into GFI electrical outlets.

HomePlug-to-Ethernet adapters typically have lights to indicate they are functioning. Refer to the

adapter’s installation instructions for details, or see Troubleshooting on page 12.

Refer to Setting up the Receiver, below, to complete the installation and verify the receiver’s

Internet connection.

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