Dell NX3230 Manual de usuario

Dell Storage NX3230

Owner's Manual

Regulatory Model: E31S Series

Regulatory Type: E31S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 02

Rev. A00

Contents

1 About your system................................................................................................ 8

Front-panel features and indicators.....................................................................................................8

Diagnostic indicators...........................................................................................................................10

Hard disk drive indicator codes...........................................................................................................11

iDRAC Direct LED indicator codes......................................................................................................12

Back-panel features and indicators.................................................................................................... 13

NIC indicator codes.............................................................................................................................15

Power supply unit indicator codes..................................................................................................... 15

Documentation matrix........................................................................................................................18

Quick Resource Locator ...............................................................................................................19

2 Performing initial system configuration ....................................................... 20

Setting up your system....................................................................................................................... 20

Methods of setting up and configuring the iDRAC IP address .........................................................20

Logging in to iDRAC............................................................................................................................ 21

Managing your system remotely.........................................................................................................21

Downloading drivers and firmware.....................................................................................................21

3 Pre-OS management applications.................................................................. 22

Navigation keys................................................................................................................................... 22

About System Setup............................................................................................................................22

Entering System Setup.................................................................................................................. 23

System Setup Main Menu..............................................................................................................23

System BIOS screen...................................................................................................................... 23

System Information screen...........................................................................................................24

Memory Settings screen details....................................................................................................24

Processor Settings screen.............................................................................................................25

SATA Settings screen.....................................................................................................................26

Boot Settings screen..................................................................................................................... 29

Network Settings screen...............................................................................................................29

Integrated Devices screen details.................................................................................................30

Serial Communication screen.......................................................................................................31

System Profile Settings screen......................................................................................................32

System Security Settings screen................................................................................................... 33

Miscellaneous Settings screen......................................................................................................35

About Boot Manager...........................................................................................................................36

Entering Boot Manager ................................................................................................................ 36

Boot Manager main menu............................................................................................................ 36

Changing boot order...........................................................................................................................37

Selecting system boot mode.............................................................................................................. 37

Assigning system and setup password............................................................................................... 37

Using your system password to secure your system........................................................................ 38

Deleting or changing existing system password and setup password............................................. 39

Operating with a setup password enabled........................................................................................ 39

Embedded system management........................................................................................................39

iDRAC Settings utility.......................................................................................................................... 40

Entering the iDRAC Settings utility............................................................................................... 40

Changing the Thermal Settings....................................................................................................40

4 Installing and removing system components...............................................41

Safety instructions............................................................................................................................... 41

Before working inside your system.................................................................................................... 41

After working inside your system........................................................................................................41

Recommended tools.......................................................................................................................... 42

Front bezel (optional)..........................................................................................................................42

Removing front bezel....................................................................................................................42

Installing front bezel......................................................................................................................43

Removing system cover......................................................................................................................43

Installing system cover....................................................................................................................... 44

Inside system.......................................................................................................................................45

Cooling shroud................................................................................................................................... 46

Removing cooling shroud............................................................................................................ 46

Installing cooling shroud...............................................................................................................47

System memory.................................................................................................................................. 47

General memory module installation guidelines.........................................................................49

Mode-specific guidelines..............................................................................................................49

Sample memory configurations....................................................................................................51

Removing memory modules........................................................................................................ 53

Installing memory modules.......................................................................................................... 55

Hard disk drives................................................................................................................................... 56

Removing a 3.5-inch HDD blank.................................................................................................. 57

Installing a 3.5-inch HDD blank....................................................................................................58

Removing a 2.5-inch HDD blank (back).......................................................................................58

Installing a 2.5-inch HDD blank (back).........................................................................................59

Removing hot-swappable HDD................................................................................................... 59

Installing hot-swappable HDD..................................................................................................... 60

Removing HDD from HDD carrier................................................................................................ 61

Installing HDD into HDD carrier................................................................................................... 62

Cooling fans........................................................................................................................................ 62

Removing a cooling fan................................................................................................................62

Installing a cooling fan..................................................................................................................63

Cooling fan assembly......................................................................................................................... 64

Removing the cooling-fan assembly........................................................................................... 64

Installing the cooling-fan assembly............................................................................................. 65

Expansion cards and expansion card risers....................................................................................... 65

Expansion card installation guidelines......................................................................................... 65

Removing an expansion card from expansion card riser 2 or 3..................................................67

Installing an expansion card into the expansion card riser 2 or 3...............................................68

Removing an expansion card from the expansion card riser 1...................................................69

Installing an expansion card into the expansion card riser 1.......................................................70

Removing the riser 1 blank............................................................................................................ 71

Installing the riser 1 blank..............................................................................................................72

Removing expansion card risers................................................................................................... 72

Installing expansion card risers.....................................................................................................79

SD vFlash media card.......................................................................................................................... 79

Replacing SD vFlash card.............................................................................................................. 79

Removing the vFlash media unit.................................................................................................. 80

Installing the vFlash media unit.....................................................................................................81

Integrated storage controller card..................................................................................................... 82

Removing integrated storage controller card..............................................................................82

Installing integrated storage controller card................................................................................83

Network daughter card (NDC)........................................................................................................... 84

Removing NDC............................................................................................................................. 84

Installing NDC................................................................................................................................85

Processors...........................................................................................................................................86

Removing processor.....................................................................................................................86

Installing processor.......................................................................................................................90

PCIe card holder................................................................................................................................. 92

Removing the PCIe card holder................................................................................................... 92

Installing the PCIe card holder..................................................................................................... 93

Opening and closing the PCIe card holder latch........................................................................ 94

Cable retention bracket...................................................................................................................... 95

Removing the cable retention bracket.........................................................................................95

Installing the cable retention bracket...........................................................................................96

PSUs.....................................................................................................................................................96

Hot Spare feature.......................................................................................................................... 97

Removing PSU blank..................................................................................................................... 97

Installing power supply unit blank................................................................................................98

Removing AC PSU.........................................................................................................................98

Installing AC PSU...........................................................................................................................99

Wiring instructions for a DC PSU............................................................................................... 100

Removing a DC PSU....................................................................................................................102

Installing a DC PSU......................................................................................................................103

System battery...................................................................................................................................104

Replacing system battery............................................................................................................104

Hard disk drive backplane.................................................................................................................106

Removing HDD backplane......................................................................................................... 106

Installing HDD backplane........................................................................................................... 109

Removing the optional HDD backplane (back)..........................................................................110

Installing the optional HDD backplane (back).............................................................................111

Control panel assembly.....................................................................................................................112

Removing the control panel .......................................................................................................112

Installing the control panel .........................................................................................................113

Removing the I/O panel ............................................................................................................. 114

Installing the I/O panel................................................................................................................ 115

System board..................................................................................................................................... 116

Removing system board..............................................................................................................116

Installing system board................................................................................................................118

Restoring the Service Tag using the Easy Restore feature........................................................ 120

Trusted Platform Module...................................................................................................................121

Installing Trusted Platform Module ............................................................................................121

Re-enabling TPM for BitLocker users.........................................................................................122

Re-enabling TPM for TXT users.................................................................................................. 122

5 Troubleshooting your system........................................................................ 123

Safety first—for you and your system...............................................................................................123

Troubleshooting system startup failure............................................................................................123

Troubleshooting external connections............................................................................................123

Troubleshooting video subsystem................................................................................................... 123

Troubleshooting USB drive...............................................................................................................123

Troubleshooting iDRAC Direct (USB XML configuration)................................................................124

Troubleshooting iDRAC Direct (laptop connection)....................................................................... 125

Troubleshooting serial I/O device.................................................................................................... 125

Troubleshooting NIC.........................................................................................................................125

Troubleshooting wet system............................................................................................................ 126

Troubleshooting damaged system...................................................................................................127

Troubleshooting system battery.......................................................................................................127

Troubleshooting power supply units............................................................................................... 128

Troubleshooting power source problems................................................................................. 128

Power supply unit problems.......................................................................................................128

Troubleshooting cooling problems..................................................................................................129

Troubleshooting cooling fans.......................................................................................................... 129

Troubleshooting system memory....................................................................................................130

Troubleshooting internal USB drive..................................................................................................131

Troubleshooting SD card.................................................................................................................. 131

Troubleshooting optical drive...........................................................................................................132

Troubleshooting tape backup unit................................................................................................... 133

Troubleshooting HDD.......................................................................................................................133

Troubleshooting storage controller................................................................................................. 134

Troubleshooting expansion cards.................................................................................................... 135

Troubleshooting processors.............................................................................................................135

System messages.............................................................................................................................. 136

Warning messages...................................................................................................................... 136

Diagnostic messages...................................................................................................................136

Alert messages.............................................................................................................................136

6 Using system diagnostics................................................................................137

Dell Embedded System Diagnostics.................................................................................................137

When to use Embedded System Diagnostics.............................................................................137

Running Embedded System Diagnostics from Boot Manager.................................................. 137

Running Embedded System Diagnostics from Dell Lifecycle Controller..................................137

System diagnostic controls.........................................................................................................138

7 Jumpers and connectors................................................................................ 139

System board jumper settings.......................................................................................................... 139

System board connectors................................................................................................................ 140

Disabling forgotten password...........................................................................................................142

8 Technical specifications..................................................................................143

9 Getting help.......................................................................................................149

Contacting Dell................................................................................................................................. 149

Locating your system Service Tag....................................................................................................149

Documentation feedback.................................................................................................................149

Quick Resource Locator ..................................................................................................................149

About your system

The Dell Storage NX3230 is a rack system that supports up to two processors based on the Intel Haswell

E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity up to twelve internal, hot-swappable

3.5-inch hard disk drives (HDDs) or solid state drives (SSDs).

Front-panel features and indicators

Figure 1. Front-panel features and indicators (Twelve 3.5-inch HDD chassis) — NX3230

Item Indicator, Button, or

Connector Icon Description

1 Diagnostic indicators The diagnostic indicators glows up to display issue

status.

2 System identification

button

The identification buttons on the front-and back

panels can be used to locate a particular system

within a rack. When one of these buttons is

pressed, the system status indicator on the back

flashes until one of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

Item Indicator, Button, or

Connector Icon Description

To reset the iDRAC (if not disabled on the iDRAC

Setup page by pressing F2) press and hold the

button for more than 15 seconds.

3 Turn on indicator, power

button

The turn on indicator glows when the system is

turn on. The power button controls the power

supply unit (PSU) output to the system.

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

4 NMI button Used to troubleshoot software and device driver

errors when running certain OSs. This button can

be pressed using the end of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the OSs

documentation.

5 Information tag A slide-out label panel that allows you to record

system information such as Service Tag, NIC, MAC

address, and so on as per your need.

6 HDDs Up to twelve 3.5-inch hot-swappable HDDs.

7 USB management port/

iDRAC Direct

Allows you to connect USB drives to the system or

provides access to the iDRAC Direct features. For

more information, see the Integrated Dell Remote

Access Controller User’s Guide at dell.com/

esmmanuals. The USB management port is USB

2.0-compliant.

NOTE: If the system is connected to a power

source and an issue is detected, the LCD

glows amber regardless of whether the

system is turned on or turned off.

8 iDRAC Direct LED

indicator

The indicator glows up to display issue status.

9 Video connector Allows you to connect a VGA display to the

system.

10 Quick Sync (optional) NOTE: By default, Quick Sync option is not

available for Dell Storage NX3230 system.

Indicates a Quick Sync-enabled system. The Quick

Sync feature is optional and requires a Quick Sync

bezel. This feature allows management of the

system by using mobile devices. This feature

aggregates hardware or firmware inventory and

Item Indicator, Button, or

Connector Icon Description

various system level diagnostic or error

information that can be used in troubleshooting

the system. For more information, see the

Integrated Dell Remote Access Controller User’s

Guide at dell.com/esmmanuals.

Diagnostic indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into

a working power source and press the power button.

Icon Description Condition Corrective action

Health

indicator

If the system is turned on,

and in good health, the

indicator glows solid blue.

None required.

The indicator blinks amber if

the system is turned on or in

standby, and if any error

exists (for example, a failed

fan or HDD).

See the System Event Log or system

messages for the specific issue. For more

information about error messages, see the

Dell Event and Error Messages Reference

Guide at dell.com/esmmanuals.

Invalid memory configurations can cause

the system to stop responding at startup

without any video output. See the Getting

help section in this document.

HDD

indicator

The indicator blinks amber if

a HDD experiences an error.

See the System Event Log to determine the

HDD that has an error. Run the appropriate

Online Diagnostics test. Restart system and

run embedded diagnostics (ePSA). If the

HDDs are configured in a RAID array, restart

the system and start the host adapter

configuration utility program.

Electrical

indicator

The indicator blinks amber if

the system experiences an

electrical error (for example,

voltage out of range, or a

failed PSU or voltage

regulator).

See the System Event Log or system

messages for the specific issue. If it is

because of a issue with the PSU, check the

LED on the PSU. Reseat the PSU by

removing and reinstalling it. If the issue

persists, see the Getting help section in this

document.

Temperature

indicator

The indicator blinks amber if

the system experiences a

thermal error (for example, a

temperature out of range or

fan failure).

Ensure that none of the following

conditions exist:

• A cooling fan is removed or has failed.

• System cover, cooling shroud, EMI filler

panel, memory-module blank, or back-

filler bracket is removed.

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