Dell Precision JD964 Manual de usuario

www.dell.com | support.dell.com

Dell Precision™ Workstation 690

Quick Reference Guide

Model DCD0

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see Glossary in your

User’s Guide

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo and Dell Precision are trademarks of Dell Inc.; Intel, Xeon, and Pentium are registered

trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DCD0

January 2006 P/N JD964 Rev. A00

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Back Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Inside View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . 22

Locating Your User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Computer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Attaching the Computer Stand . . . . . . . . . . . . . . . . . . . . . . . 27

Removing the Computer Stand . . . . . . . . . . . . . . . . . . . . . . . 29

Caring for Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Resolving Software and Hardware Incompatibilities . . . . . . . . . . . 30

Using Microsoft®Windows®XP System Restore . . . . . . . . . . . . . 30

Using the Last Known Good Configuration . . . . . . . . . . . . . . . . . 31

Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Before you start testing. . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Diagnostic Light Codes Before POST. . . . . . . . . . . . . . . . . . . . 35

Diagnostic Light Codes During POST . . . . . . . . . . . . . . . . . . . . 37

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4Contents

Quick Reference Guide 5

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media

may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

• Drivers for my computer

• My computer documentation

• My device documentation

• Desktop System Software (DSS)

Drivers and Utilities CD (also known as Resource CD)

Documentation and

drivers are already

installed on your

computer. You can use

the CD to reinstall drivers,

run the Dell Diagnostics

or access your

documentation. Readme

files may be included on

your CD to provide last-

minute updates about

technical changes to your computer or advanced technical-

reference material for technicians or experienced users.

NOTE: Drivers and documentation updates can be found

at support.dell.com.

• How to set up my computer

• How to care for my computer

• Basic troubleshooting information

• How to run the Dell™ Diagnostics

• Error codes and diagnostic lights

• How to remove and install parts

• How to open my computer cover

Quick Reference Guide

NOTE: This document is available as a PDF at

support.dell.com.

6Quick Reference Guide

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to remove and replace parts

• Specifications

• How to configure system settings

• How to troubleshoot and solve problems

User’s Guide

Microsoft

Windows

XP Help and Support Center

Click the Start button and click

Help and Support

Click User’s and system guides and click

User’s Guide

The User’s Guide is also available on the Drivers and

Utilities CD.

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft

Windows

License

These labels are located on your computer.

• Use the Service Tag to

identify your computer

when you use

support.dell.com

contact technical

support.

• Enter the Express

Service Code to direct your call when contacting technical

support.

What Are You Looking For? Find It Here

Quick Reference Guide 7

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently asked

questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components,

such as memory, the hard drive, and the operating

system

• Customer Care — Contact information, service call

and order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

updates

• Desktop System Software (DSS)— If you reinstall the

operating system for your computer, you should reinstall

the DSS utility prior to installing any of the drivers. DSS

provides critical updates for your operating system and

support for Dell™ 3.5-inch USB floppy drives, optical

drives, and USB devices. DSS is necessary for correct

operation of your Dell computer. The software

automatically detects your computer and operating

system and installs the updates appropriate for your

configuration.

Dell Support Website — support.dell.com

NOTE: Select your region or business segment to view

the appropriate support site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier support website at

premier.support.dell.com. The website may not be available

in all regions.

• How to use Windows XP

• How to work with programs and files

• Documentation for devices (such as modem)

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem

and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

What Are You Looking For? Find It Here

8Quick Reference Guide

• How to reinstall my operating system

Operating System CD

The operating system is

already installed on your

computer. To reinstall your

operating system, use the

Operating System CD. See

your User’s Guide for

instructions. After you

reinstall your operating

system, use the Drivers and

Utilities CD (ResourceCD)

to reinstall drivers for the

devices that came with your computer. Your operating

system product key label is located on your computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

NOTE: The Operating System CD may be optional and may

not ship with your computer.

• How to use Linux

• E-mail discussions with users of Dell Precision™

products and the Linux operating system

• Additional information regarding Linux

and my Dell Precision computer

Dell Supported Linux Sites

• Linux.dell.com

• Lists.us.dell.com/mailman/listinfo/linux-precision

What Are You Looking For? Find It Here

Quick Reference Guide 9

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

in the Product Information Guide.

You must complete all steps to properly set up your computer.

1Connect the keyboard and the mouse.

NOTICE: Do not connect a modem cable to

the network adapter. Voltage from telephone

communications can damage the network adapter.

NOTE: If your computer has a network card installed,

connect the network cable to the card.

Connect the modem or the network cable.

10 Quick Reference Guide

Depending on your graphics

card, you can connect your

monitor in various ways.

NOTE: You may need to use

the provided adapter or

cable to connect your

monitor to the computer.

Connect the monitor.

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