Dell OptiPlex 94CGN Manual de usuario

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Dell™ OptiPlex™ Systems

Setup and Quick Reference Guide

Příručka instalace a rychlé reference

Installations- og hurtig referencehåndbog

Installatiehandleiding en verkort handboek

Asennus- ja pikaopas

Telepítési és gyorshivatkozási útmutató

Installasjon og hurtigreferanse

Podręcznik informacji o systemie

Руководство по настройке и краткий справочник

Príručka a návod na

konfiguráciu

Konfiguracija in Vodič

po hitrih navodilih

za sisteme

Installationshandbok

och lathund

Models DHS, DHP, and DHM

94CGNfc5.fm Page 1 Friday, December 7, 2001 2:46 PM

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Dell™OptiPlex™Systems

Setup and Quick Reference Guide

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of

Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of

Dell Computer Corporation; Microsoft, MS-DOS, Windows NT, and Windows are registered

trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

November 2001 P/N 94CGN Rev. A05

Contents 3

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding Information and Assistance . . . . . . . . . . . . . . . . 5

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Dell OptiPlex ResourceCD . . . . . . . . . . . . . . . 8

Running the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 9

Running the Dell IDE Hard Drive Diagnostics . . . . . . . . . 10

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 10

When Working Inside Your Computer . . . . . . . . . . . . . 10

When Using Your Computer System . . . . . . . . . . . . . . 11

Ergonomic Computing Habits . . . . . . . . . . . . . . . . . 13

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 13

4Contents

Setup and Quick Reference Guide 5

About This Guide

This document contains solving problems and safety and regulatory

information about your Dell™ OptiPlex™ computer.

To obtain the latest versions of the documents on your hard drive, go to the

Dell support website at support.dell.com.

Regulatory model numbers appear throughout this document; their chassis

type equivalents are shown below:

Finding Information and Assistance

Regulatory Model Numbers and Chassis Types

DHS = small desktop (SD) chassis

DHP = small form-factor (SF) chassis

DHM = small mini-tower (SMT) chassis

Resources and Support Tools

Resource Contents Using the Resource

Dell OptiPlex ResourceCD

• Dell Diagnostics

• Drivers

• Utilities

• Computer and device

documentation

See the main menu on the ResourceCD that was shipped

with your computer. Use the pull-down menu to make

selections appropriate for your computer. You can perform

the following tasks:

• Diagnose a problem

• Install or reinstall drivers

• Obtain information on your computer and devices

NOTE: User documentation and drivers are already

installed on your computer when shipped from Dell. You

can use this CD to access documentation, reinstall drivers,

or run diagnostics tools.

Service and Registration

Labels—located on the front or

side of your Dell computer.

• Express Service Code and

Service Tag Number

• Product Key (also called the

Product ID or Certificate of

Authenticity [COA])

The Express Service Code and Service Tag Number are

unique identifiers for your Dell computer.

You may need the Product Key (or Product ID) number to

complete the operating system setup.

6Setup and Quick Reference Guide

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Operating system CD To reinstall your operating system, use the operating

system CD that was shipped with your computer.

NOTE: The operating system CD may not include all the

latest drivers for your computer. If you reinstall your

operating system, use the ResourceCD to reinstall drivers

for the devices shipped with your computer.

For more information about reinstalling your operating

system, see the operating system installation

documentation that was shipped with your computer.

Operating system installation

guide

See the operating system installation guide for

information on reinstalling and configuring your

operating system.

Click the Start button and select Help or Help and

Support, depending on your operating system, to obtain

more information on your operating system.

User’s guides for your computer

and devices

Depending on your operating system, double-click the

User’s Guides icon on your desktop, or click the Start

button and then select Help and Support to access the

electronic documentation stored on your hard drive.

Obtain information on the following:

•Using your computer

•Configuring system settings

•Removing and installing parts

•Installing and configuring software

•Diagnosing a problem

•Technical specifications

•Device documentation (on selected operating systems)

•Getting technical assistance

Resources and Support Tools (continued)

Resource Contents Using the Resource

User’s Guides

Setup and Quick Reference Guide 7

Solving Problems

Dell provides a number of tools to help you if your system does not perform

as expected. For the latest troubleshooting information available for your

system, see the Dell support website at support.dell.com. You can also find

descriptions of Dell troubleshooting tools in the section titled “Getting

Help”in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed

description of the error, beep codes, or diagnostics light patterns; record

your Express Service Code and Service Tag Number below; and then

contact Dell from the same location as your computer.

See “Finding Information and Assistance”on page 5 for an example of the

express service code and service tag numbers.

Express Service Code: ___________________________

Service Tag Number: ___________________________

Dell support website

•Technical support and

information

•Downloads for your

computer

•Order or delivery status

•Hints and tips, technology

papers, service information

Go to support.dell.com and complete the one-time

registration.

•Get help with general usage, installation, and

troubleshooting questions

•Obtain answers to technical service and support

questions

•Get the latest versions of the drivers for your computer

•Access documentation about your computer and

devices

•Join online discussions with other Dell customers and

Dell technical professionals

•Explore a list of online links to Dell's primary vendors

Dell Premier Support website

•Service call status

•Top technical issues by

product

•Frequently asked questions

by product number

•Customized service tags

•System configuration detail

Go to premiersupport.dell.com:

The Dell Premier Support website is customized for

corporate, government, and education customers.

This site may not be available in all regions.

Resources and Support Tools (continued)

Resource Contents Using the Resource

8Setup and Quick Reference Guide

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Your computer includes the following tools that can help you solve a

problem:

Using the Dell OptiPlex ResourceCD

To use the Dell OptiPlex ResourceCD while you are running the

Microsoft®Windows®operating system, perform the following steps.

NOTE: To access device drivers and user documentation, you must use the

ResourceCD while you are running Windows.

1Turn on the computer and allow it to boot to the Windows desktop.

2Insert the Dell OptiPlex ResourceCD into the CD drive.

If you are using the Dell OptiPlex ResourceCD for the first time on this

computer, the ResourceCD Installation window opens to inform you

that the ResourceCD is about to begin installation.

3Click OK to continue.

To complete the installation, respond to the prompts offered by the

installation program.

4Click Next at the Welcome Dell System Owner screen.

5Choose the appropriate System Model, Operating System,

Device Type,and Topic.

DELL DIAGNOSTICS—The Dell Diagnostics test various components in your

computer and help to identify the cause of computer problems. For more

information, see "Running the Dell Diagnostics" on page 9.

SYSTEM LIGHTS—Located on the front of the computer, these lights can help

troubleshoot a computer problem. For more information, see your User’s Guide.

DIAGNOSTIC LIGHTS—Located on the back of the computer, these lights can

help troubleshoot a computer problem. For more information, see your

User’s Guide.

SYSTEM MESSAGES—The computer reports these messages to warn you of

current or possible failure. For more information, see your User’s Guide.

BEEP CODES—A series of audible beep codes emitted by your computer can

help identify a problem. For more information, see your User’s Guide.

Setup and Quick Reference Guide 9

Drivers for Your Computer

To display a list of device drivers for your computer, perform the following

steps:

1Click My Drivers in the Topic pull-down menu.

The ResourceCD scans your computer’s hardware and operating

system, and then a list of device drivers for your system configuration

is displayed on the screen.

2Click the appropriate driver and follow the instructions to download

the driver to your computer.

To view all available drivers for your computer, click Drivers from the Topic

pull-down menu.

Running the Dell Diagnostics

The Dell Diagnostics is a program that tests various components in your

computer. Run this program whenever you have a computer problem to

help you identify the source of the problem.You can run the Dell

Diagnostics from your hard drive or the ResourceCD.

NOTICE: If your hard drive fails, run the Dell IDE Hard Drive Diagnostics

(see “Running the Dell IDE Hard Drive Diagnostics” on page 10).

1Turn on your computer (if your computer is already on, restart it).

2When F2 = Setup appears in the upper-right corner of the screen,

press <Ctrl><Alt><F10>.

The diagnostics initialization begins immediately; then the

Diagnostics Menu appears.

3Select the appropriate diagnostic option for your computer.

To use the diagnostics, follow instructions on the screen.

Changing the Boot Sequence

To run the Dell Diagnostics from the ResourceCD, perform the following

steps to enable your computer to boot from the CD:

1Insert the Dell OptiPlex ResourceCD into the CD drive.

2Turn on (or restart) your computer.

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