Dell Dimension T8243 Manual de usuario

www.dell.com | support.dell.com

Dell™ Dimension™ 5100C

Model DHP

*Not present on certain computers.

front-panel

door (push to

open)

power button

hard-drive light

diagnostic lights

headphone connector

front-panel door (open)

microphone connector

optional floppy drive or

media card reader*

network connector

IEEE 1394 connector

voltage selection switch

USB 2.0 connectors (5)

center/LFE connector

modem connector

CD or DVD drive light

USB 2.0 connectors (2)

IEEE 1394 connector

power connector

integrated video connector

S/PDIF-out connector

microphone connector

PCI Express x16 card slot

PCI Express x1 card slot

line-out connector

line-in connector

surround sound

connector

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarksusedinthistext:Dell,theDELLlogo,Inspiron,DellPrecision,Dimension,OptiPlex,Latitude,PowerEdge,PowerVault,PowerApp,

DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft,

Windows, and Outlook are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DHP

February 2005 P/N T8243 Rev. A00

Contents 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 Setting Up and Using Your Computer

Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting a USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using a Media Card Reader (Optional) . . . . . . . . . . . . . . . . . . . . . 14

Connecting a TV (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Changing the Display Settings . . . . . . . . . . . . . . . . . . . . . . . 16

Setting Up a Home and Office Network . . . . . . . . . . . . . . . . . . . . . 16

Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . . . 16

Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting Up Your Internet Connection . . . . . . . . . . . . . . . . . . . . 17

Playing a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Copying CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to Copy a CD or DVD. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW. . . . . . . . . . . . 22

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hibernate Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Power Options Properties . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4Contents

2 Solving Problems

Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Battery Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . 28

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . . . 29

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Media Card Reader Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 31

IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 32

The computer does not start up . . . . . . . . . . . . . . . . . . . . . . 32

The computer stops responding . . . . . . . . . . . . . . . . . . . . . . 33

A program stops responding . . . . . . . . . . . . . . . . . . . . . . . . 33

A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . . . 33

A program is designed for an earlier Windows operating system . . . . . 33

A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 33

Other software problems . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 39

No sound from speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 39

No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 40

Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If the screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 41

Contents 5

3 Troubleshooting Tools

Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 46

Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 46

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . . 49

Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . 49

Using Microsoft Windows XP System Restore . . . . . . . . . . . . . . . 49

4 Removing and Installing Parts

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 53

Before Working Inside Your Computer . . . . . . . . . . . . . . . . . . . 53

Front and Back View of the Computer . . . . . . . . . . . . . . . . . . . . . . 55

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 59

Inside View of Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 61

System Board Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

DDR2 Memory Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Addressing Memory With 4-GB Configurations . . . . . . . . . . . . . . 64

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Removing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

PCI Express Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

6Contents

Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connecting Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Drive Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 72

Power Cable Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Connecting and Disconnecting Drive Cables. . . . . . . . . . . . . . . . 73

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

CD/DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing a CD/DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . 76

Installing a CD/DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . 78

Media Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Removing a Media Card Reader . . . . . . . . . . . . . . . . . . . . . . 80

Installing a Media Card Reader. . . . . . . . . . . . . . . . . . . . . . . 81

Floppy Drive (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Removing a Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing a Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Replacing the External Modem Connector . . . . . . . . . . . . . . . . . 88

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . 91

5 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Entering System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

System Setup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Clearing Forgotten Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 103

Clearing CMOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Contents 7

Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Computer, Keyboard, and Monitor . . . . . . . . . . . . . . . . . . . . 105

Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . . . . . . . . 106

Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 106

Definition of "Third-Party" Software and Peripherals. . . . . . . . . . . 107

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

FCC Identification Information . . . . . . . . . . . . . . . . . . . . . . 108

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

8Contents

Finding Information 9

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find it Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

10 Finding Information

www.dell.com | support.dell.com

• Service Tag and Express Service Code

• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

identify your computer

when you use

support.dell.com

contact technical

support.

• Enter the Express Service Code to direct your call when

contacting technical support.

• Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, frequently asked

questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

updates

Desktop System Software (DSS)— If you reinstall the

operating system for your computer, you should also

reinstall the DSS utility. DSS provides critical updates

for your operating system and support for Dell™ 3.5-

inch USB floppy drives, Intel

Pentium

M processors,

optical drives, and USB devices. DSS is necessary for

correct operation of your Dell computer. The software

automatically detects your computer and operating

system and installs the updates appropriate for your

configuration.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

•

Corporate, government, and education customers can

also use the customized Dell Premier Support website at

premier.support.dell.com.The website may not be

available in all regions.

What Are You Looking For? Find it Here

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