Compaq Prosignia 190 Manual

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Welcome to the Maintenance & Service Guide (MSG) for

the

Compaq Prosignia Notebook 190 Family.

This is an online guide designed to serve the needs of those whose job it is to repair

Compaq products.

Please first read the Legal Notice which contains copyright and trademark

information.

Then read the section on How to use this guide , which shows symbol conventions,

technician notes, and the serial number location for the unit.

Click here for information on the computer's battery pack operating time (Power Management).

Click here to download the complete ZIP file (3.5 MB) of this Maintenance & Service

Guide to your hard drive.

This MSG will be periodically maintained and updated as needed.

To report a technical problem, contact your Regional Support Center or IM Help Center.

For content comments or questions, contact the Editor.

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Product Description

Index Page

>Models

>Top Cover

>Top Lights

>Left & Front

Components

>Right side Components

>Bottom of Unit

>Rear Connectors

>Power Management

>Intelligent

Manageability

Compaq Prosignia Notebook 190

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Legal Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL

ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL

DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be

photocopied or reproduced in any form without prior written consent from Compaq Computer

Corporation.

Compaq, Prosignia Series Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure

agreement. The software may be used or copied only in accordance with the terms of the

agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Maintenance and Service Guide

Compaq Prosignia Notebook 190 Family

Third Edition (April 2000)

Compaq Computer Corporation

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

How to use this Guide

Preface

This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq

Prosignia 190.

Compaq Computer Corporation reserves the right to make changes to the Compaq Prosignia Notebook Family of Computers

without notice.

Symbols

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in

bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to

equipment or loss of data.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting

and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity

of the individual boards and subassemblies, the user should not attempt to make repairs at the component

level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any

indications of component replacement or printed circuit board modifications may void any warranty

Serial Number

When requesting information or ordering spare parts, the computer's serial number should be provided to Compaq. The

serial number is located on the bottom of the computer.

Locating Additional Information

The following documentation is available to support this product:

Compaq Prosignia 190 Notebook documentation set● Introducing Windows 98 Guide● Introducing Windows 2000 Professional Guide● Service Training Guides● Compaq Service Advisories and Bulletins●

Compaq QuickFind● Compaq Service Quick Reference Guide●

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Removal & Replacement

Index Page

Removal & Replacement Preliminaries

Removal & Replacement Procedures

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Illustrated Parts Catalog

Index Page

This section helps identify part numbers associated with each item(s) for the Compaq Prosignia

Notebook 190 Family. These are the numbers used in ordering replacement parts.

System Unit

Mass Storage Devices

Miscellaneous Parts

Documentation & Software

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Troubleshooting

Index Page

Follow these basic steps when beginning the troubleshooting process:

Complete the Preliminary steps.1.

Run the Power-On Self-Test (POST).2.

Check Compaq Utilities (F10 Setup).3.

If you are unable to run POST or if the problem persists after running POST, perform the

recommended actions described in the Troubleshooting without Diagnostics section.

Follow these guidelines when troubleshooting:

Complete the recommended actions in the order in which they are given.

● Repeat POST after each recommended action until the problem is resolved and the error

message does not return.

●

When the problem is resolved, stop performing the troubleshooting steps and do not

complete the remaining recommended actions.

●

Refer to the removal and replacement procedures.●

NOTE: If the problem is intermittent, check the computer several times to verify

that the problem is solved.

MAINTENANCE & SERVICE GUIDE

PROSIGNIA NOTEBOOK 190

INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE

REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS

Specifications

Index Page

This chapter covers the following specifications of Compaq Prosignia Series Portable

Computers.

Click on a link to go to a particular specification:

Physical & Environmental

Display

Hard Drives

CD/DVD Drives

Diskette Drive

Battery Pack

Modem

System Memory

System Interrupts

System DMA

System I/O

Pin Assignments

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