Clear-Com T-Desk Manual de usuario
T-Desk
Desktop Software Reference Manual
399G115 Rev A 8-July-2014
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iT-Desk Reference Manual
Table of Contents
Introducon............................................................................................................................1
Hardware Connecon .............................................................................................................2
System Requirements.............................................................................................................. 3
Installaon..............................................................................................................................3
T-Desk Overview ..................................................................................................................... 4
BaseStaon Main Tab.............................................................................................................. 5
BaseStaon Wire Levels Tab....................................................................................................7
BaseStaon Sengs Tab..........................................................................................................8
BaseStaon Tech Menu Tab................................................................................................... 10
BeltStaon Main Tab............................................................................................................. 13
BeltStaon Tech Menu Tab.................................................................................................... 15
All Systems Tab ..................................................................................................................... 16
All Belts Tab .......................................................................................................................... 16
ii T-Desk Reference Manual
Document Reference
T-Desk Desktop Soware Reference Manual
Part Number 399G115 Rev A
TDeskRefMan_D0000108_2014_RevA
Legal Disclaimers
Clear-Com, LLC
1301 Marina Village Parkway
Suite 105
Alameda, CA 94501
www.clear-com.com
© 2014 HM Electronics All rights reserved
All rights reserved.
Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics, Inc.
Tempest® is a registered trademark of CoachComm, LLC.
The soware described in this document is furnished under a license agreement and may be used only in accordance with the terms
of the agreement.
The product described in this document is distributed under licenses restricng its use, copying, distribuon, and decompilaon/
reverse engineering. No part of this document may be reproduced in any form by any means without prior wrien authorizaon of
Clear-Com, an HME Company.
Clear-Com Oces are located in California, USA; Cambridge, UK; Montreal, Canada; and Beijing, China. Specic addresses and con-
tact informaon can be found on Clear-Com’s corporate website:
Website: www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacic Headquarters
California, United States
Tel: +1.510.337.6600
Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: +44 1223 815000
Email: SalesSupportEMEA@clearcom.com
Canada Oce
Quebec , Canada
Tel: +1 (450) 653-9669
China Oce
Beijing Representave Oce
Beijing, P.R.China
Tel: +8610 65811360/65815577
1T-Desk Reference Manual
Introducon
The Tempest2400 and Tempest900 Wireless systems include the Tempest Desktop soware (T-Desk) to simplify the process
of opmizing your Tempest Wireless systems. T-Desk is a computer program used for monitoring and managing Tempest
Wireless Intercom Systems. The soware can run from a portable ash drive as well as being local on a computer. It provides
an intuive method of accessing mulple Tempest Wireless BaseStaons and their associated BeltStaons. T-Desk allows a
user to adjust crical BaseStaon or BeltStaon sengs from the computer, and only requires connecon to your exisng
computer network.
Tempest2400 and Tempest900 are full featured intercom systems with funconality similar to most modern wired intercom
systems. It is capable of connecng to, and communicang with, most major brands of wired intercom systems. A single,
stand-alone Tempest BaseStaon with up to ve BeltStaons is as easy to operate as a cell phone. However, opmizing
mulple Tempest BaseStaons while connected to one or more wired intercom systems is not trivial. T-Desk displays all of the
relevant system informaon in a manner that is easy to see and adjust.
Although making adjustments is very easy, knowing what to adjust requires familiarity with Tempest Wireless’ system
performance. The best way to learn about the Tempest system is to become familiar with the system’s user manual.
Inappropriate sengs can induce echo, degrade clarity, and generate feedback. Time spent with the manual will help you get
the most from your Tempest2400 or Tempest900 Wireless Intercom by making setup easy when interfacing with your exisng
equipment.
Thank you for choosing Clear-Com for your wireless intercom needs. We are commied to providing you with a high quality
product that will deliver years of trouble-free service.
Note: T-Desk operates the same and displays on-screen sengs accordingly for a 2-channel and a 4-channel Tempest Wireless system.
2T-Desk Reference Manual
Hardware Connecon
Dynamic Host Conguraon Protocol (DHCP) is a system that allows each component on a computer network to automacally
obtain the network address informaon required for Network Interface Devices to communicate with one another. With DHCP
enabled on a Local Area Network (LAN), and T-Desk’s Base Log-In mode set to “Automac”, all network-connected Tempest
BaseStaons will automacally log into T-Desk. If the Base Log-In mode is set to “Manual”, then all network-connected
BaseStaons will appear in the T-Desk Navigaonal Pane, but will not log in unl told to do so by the T-Desk administrator.
Automac addressing includes TCP/IP address, subnet mask, and default gateway. Most 10/100 Ethernet devices are
compable and should congure properly when the BaseStaon is set for automac DHCP.
Mulple instances of T-Desk can be run on the same network; however, a BaseStaon can only log into one instance at a me.
If one user manually logs out of a specic BaseStaon, that BaseStaon can be selected manually by another user or will
automacally log in, depending on the Base Log-In Mode sengs.
Connect each Tempest BaseStaon to the LAN with a standard CAT-5 patch cable and open T-Desk on a computer that is
connected to the same router or server as the BaseStaon(s). Aer about 10 seconds, the BaseStaon informaon will begin
to load into T-Desk. DHCP Server is enabled by default in the BaseStaon, but through the BaseStaon Tech Menu, manual
addressing can be selected, or addressing can be disabled. The following TCP/IP modes are available via the BaseStaon for
connecon to T-Desk:
»Disabled - Disables LAN connecon on rear of BaseStaon
»Manual - allows for manual entry of IP address, subnet mask, and default gateway
»DHCP Server - this enables the BaseStaon to act as a “server” to a single PC. Use this mode if you are connecng a
BaseStaon directly to a PC.
»DHCP Client - this enables the BaseStaon to become a “client” of a network. This mode should be used when a router is in
use to auto-assign IP addresses.
Any change to the TCP/IP mode requires the BaseStaon to be powered o and back on for changes to be implemented.
Newer computers that have Auto-MDIX capability can use either standard CAT-5 cable or a crossover cable. Auto-MDIX detects
the connected cable type and congures the computer connecon appropriately. Otherwise, a crossover cable is required
between the BaseStaon and the computer.
Advanced users may make adjustments to the TCP/IP address and other sengs. Selecng “DHCP” and then selecng
“Manual” will restore the manual seng defaults.
To manually enter IP address informaon go to the Tech Menu, select “LAN Sengs”, and rst select “TCP/IP Mode” and
change to “Manual.” Then manually enter the TCP/IP address, and default gateway. The “subnet mask” should normally
be 255.255.255.000. The MAC address is read-only informaon. To change the address values, advance to the screen for the
appropriate address. Use the volume knob to scroll through the values and press enter to advance through the three digit
porons of the address. Aer adjusng the last poron of the address, press enter to save the change.
3T-Desk Reference Manual
System Requirements
Windows XP, Vista or 7, 8, 8.1.
512 MB system memory
XGA video screen - 1024 x 768 or greater resoluon
Minimum 1.20 GHz-class CPU
Drive space requirement: 1 MB
Hardware and/or soware rewalls must pass ports 50500 and 50501 UDP, and 50502 TCP.
Wired router with DHCP server support, with one wired ethernet port per BaseStaon plus one wired port for PC connecvity.
An Ethernet crossover cable may be needed for direct connecon between the BaseStaon and computers not equipped with
Auto-MDIX capability.
Installaon
A copy of T-Desk is available from the Tempest Wireless CD provided by your Tempest Wireless dealer or via download from
www.clearcom.com.
To install T-Desk on your PC, open the T-Desk folder and click on the “Tempest Desktop Soware Setup.exe” icon to run the
program. Follow windows installer instrucons to complete installaon. The le “T-Desk##.dll” does not open, but is required
for T-Desk to run.
When using T-Desk with any kind of Windows applicaon, be sure to make an excepon for Tempest Desktop Soware in the
Windows rewall.
4T-Desk Reference Manual
T-Desk Overview
1. BaseStaon Navigaon Pane - all LAN connected BaseStaons will be listed on the le side of the screen in the
BaseStaon Navigaon Pane, and may be selected for monitoring or opmizing. The selected BaseStaon is
highlighted in orange and others are listed on individual buons with a blue background. BaseStaons are not
required to be named but descripve names make managing mulple systems easier. You can rename BaseStaons
under the Tech Menu tab. BaseStaons can be sorted alphabecally by right-clicking on the navigaon pane.
Individual BaseStaons can be selecvely logged out manually from T-Desk by right-clicking on the BaseStaon name.
2. BeltStaon Navigaon Pane - all BeltStaons connected to the selected BaseStaon will be displayed under the
base, and any of those BeltStaons can be selected for monitoring or opmizing. The selected BeltStaon will be
highlighted in orange and the others will have a gray background. BeltStaons are not required to be named, but
descripve names make managing mulitple belts easier. You can rename BeltStaons by selecng the appropriate
belt under the BeltStaon Navigaon Pane and then clicking on the Tech Menu tab.
3. Tabs - tabs are ulized throughout T-Desk to jump from screen-to-screen. T-Desk consists of primary system tabs
across the top of the screen including the: Main tab, Wired Levels tab, Sengs tab, Tech Menu tab, and Proles tab.
By clicking on a tab, you advance to the user interface screen of that tab. Under each primary system tab, there are a
series of secons which will direct you to specic system sengs, features, and informaon.
4. Baery Alert - this noes the user of the baery status for BeltStaons connected to any BaseStaon. If baery
charge levels are sucient, it will display “All belts report okay”. If baery charge levels are low, a red baery icon will
appear (see Low Baery Warning secon).
5. Network Selecon Buon - this buon enables the user to select from available networks and access BaseStaons
residing on other networks. Only one network can be selected at any given me.
6. Base Log-In Mode - this buon allows the user to determine how BaseStaons log in and out of T-Desk. When in
“Automac”, BaseStaons will come online automacally when properly congured and connected to the network.
“Manual” mode allows the user to choose which BaseStaons will appear in T-Desk.
7. Sengs Window - this is where the selected BaseStaon and/or BeltStaon’s tab informaon will be displayed.
8. Dashboard Status Bar - this is located along the boom of the T-Desk window in every tab. The Dashboard displays
a connuous snapshot of several system-wide sengs as well as hosng a set of “Mic Kill” buons for each intercom
channel. All items are informaonal with the excepon of the “Mic Kill” buons which will disable any open mic that
resides on the associated buon you click (Ch A, Ch B, Ch C, Ch D, or All Ch). See below for more informaon.
MONITOR STATUS
Slot Mode: Normal/Shared/Split
Assignment: Dynamic/Stac
Base Power Supply: AC/DC
Base Antenna: Local/Remote
Base Sync: Internal/External
Chan A&B 2-Wire Mode: RTS/ClearCom/Bal
Chan C&D 2-Wire Mode: RTS/ClearCom/Bal
Mic Kill: A/B/C/D/All
6
7
8
1
34
2
5
5T-Desk Reference Manual
BaseStaon Main Tab
The Main tab displays all sengs related to the selected BaseStaon and real-me status of its associated BeltStaons that
are logged in at that point in me. From this tab, you can view and access BeltStaons. In addion, you can access relays, call
features, wired intercom and auxillary out audio levels, stage announce, mic gain and mic kill sengs, sidetone, or front panel
display opons.
BeltStaon Status
The BeltStaon Slots secon displays the status of all BeltStaons (up to ve) that are associated (and logged into) the
currently selected BaseStaon. This informaon includes the name of the BeltStaon, talk channels enabled and in use,
baery level and alert, RSSI (Radio Signal Strength Indicator) and relay status (if any) for each BeltStaon.
In addion, there are acve Mic Kill and Call Belt buons for each registered BeltStaon. The “Mic Kill” buon will de-latch
the Talk buon(s) for that parcular BeltStaon. The BeltStaon user can re-enable the talk buon at any me. The “Call
Belt” buon iniates a call signal to that specic BeltStaon. By clicking on the BeltStaon’s name, you are routed to that
BeltStaon’s Main Sengs screen where you can adjust sengs specic to that BeltStaon.
6T-Desk Reference Manual
Relay Status
The Relay Status secon controls the ve relay opons available. Relays can act as Normal relays or in Acve Channel mode.
In Normal Relay Mode, relays 1-5 can be set as normal with any of the trigger opons available on the BeltStaon. An open
link indicates an open relay that it is not currently triggered.
Open Relay = Closed Relay =
In Acve Channel Relay Mode, channels A-D acvate relays 1-4 respecvely. When the talk buon for a channel is pressed,
the relay is closed. Relay 5 is sll available to work with any other trigger opons available as it would in Normal mode. The
BeltStaon relays are congured under the BeltStaon’s Main tab, but when in Acve Channel mode, relays are listed as
“Not Available.” Relays can sll be enabled and selected, but are not usable unl Relay Mode is set back to Normal at the
BaseStaon.
»Channel A = Relay 1
»Channel B = Relay 2
»Channel C = Relay 3
»Channel D = Relay 4
Call Channel
A “call” is a signal that can be sent to other users on the Tempest Wireless system or a connected wired intercom system.
The Call Channel area allows a T-Desk user to iniate a call signal on a specic channel.
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