Cisco MERAKI MX85 Series Manual

MX85 Series Hardware Installation Guide

About this Guide

This guide provides instruction on how to install and configure your MX85 series device. This guide also provides mounting instructions and limited

troubleshooting procedures. For more MX device installation guides, refer to the MX installation guides section on our documentation website.

Product Overview

The Meraki MX85 is an enterprise security appliance designed for distributed deployments that require remote administration across Medium branch

environments. It is ideal for network administrators who demand both ease of deployment and a state-of-the-art feature set. The Meraki Dashboard allows for

simple and easy deployment of the MX85 with minimal pre-configuration in almost any location.

Features

The MX85 provides 4 dedicated WAN uplinks, 2 1GbE SFP ports and 2 RJ45 1GbE ports. The LAN ports include 8 RJ45 1GbE ports, and 2 SFP ports. The

MX85 is ready for deployment in a variety of enterprise environments. MX85 appliance provides the following features:

• Managed via Cisco Meraki Dashboard

• Automatic Firmware upgrades

• WAN Link Balancing

• Automatic WAN Failover

• Meraki AutoVPN and L2TP/IPSec VPN endpoint

• Active Directory integration

• Content Filtering

• Malware Protection (AMP) w/ optional Threat Grid integration

The network performance benchmarks listed in the KB are target numbers based on initial testing and can change on further testing.

• SD-WAN over Meraki AutoVPN

• L3/L7 Stateful Firewall

• Geo based firewall rules

• 1:1 and 1:Many NAT

• Configurable VLANs / DHCP support

• Static Routing

• Client VPN endpoint

• IDS/IPS protection

• Custom Traffic Shaping

• Historical Client Usage statistics

• Netflow support

• Syslog integration

• Remote Packet Capture tools

Context and Comparisons

MX85 MX95 MX105

Dual WAN Uplinks Yes Yes Yes

Backup Cellular Uplink Via 3rd Party USB Modem Via 3rd Party USB Modem Via 3rd Party USB Modem

Stateful Firewall

Throughput 1 Gbps 2 Gbps 3 Gbps

Maximum site-to-site VPN

Throughput 500 Mbps 800 Mbps 1 Gbps

Advanced Security

Throughput 800 Mbps 1 Gbps 1.5 Gbps

PoE+ Capabilities Yes, 1x RJ45 / 1 Gigabit Ethernet port Yes, 1x RJ45 / Multigigabit

Ethernet port

Yes, 1x RJ45 / Multigigabit

Ethernet port

Recommended Use Cases Small to midsize branch office or retail

location with 250 users

Mid to large enterprise locations

with 500 users

Mid to large enterprise locations

with 750 users

Physical Specifications

MX85 MX95 MX105

SFP+ WAN Interfaces

2 x GbE SFP

1 x GbE (RJ45)

1 x GbE with PoE+

2 x 10GbE SFP+

1 x 2.5GbE RJ45

1 x 2.5GbE with PoE+

2 x 10GbE SFP+

1 x 2.5GbE RJ45

1 x 2.5GbE with PoE+

Cellular WAN Interfaces Cellular Uplink via 3rd Party USB

Modem

Cellular Uplink via 3rd Party USB

Modem

Cellular Uplink via 3rd Party USB

Modem

LAN Interfaces - RF45 8 x GbE (RJ45) 4 x GbE (RJ45) 4 x GbE (RJ45)

LAN Interfaces - SFP 2 x GbE (SFP) N/A N/A

LAN Interfaces - SFP+ N/A 2 x 10 GbE (SFP+) 2 x 10GbE(SFP+)

Mount Type 1U rack 1U rack 1U rack

Dimensions (h x d x w)

1.7” x 9.8“ x 19”

(43.8 mm x 250 mm x 484.6 mm)

1.73” x 11.2“ x 19”

( 44 mm x 285.2 mm x 484.6 mm)

1.73” x 12.4“ x 19”

( 44 mm x 315 mm x 484.6 mm)

Weight 8.2 lb (3.7kg) 6.99 lb (3.17kg)

10.74lbs (4.87kg)

2 Fans and 2 PSUs inserted

Power Supply

Internal 100-220V / 50Hz to 60Hz

AC Internal 100-220V / 50Hz to 60Hz

Modular 100-220V 50/60Hz AC

2 x 150WAC PSU

Power Load (idle/max) 12W / 55W 42W / 109W 53W / 123W

Operating Temperature

32°F to 104°F

(0°C to 40°C)

32°F to 104°F

0°C to 40°C

32°F to 104°F

0°C to 40°C

Storage and

Transportation Temperature

-4°F - 158°F

-20°C - 70°C

-4°F - 158°F

-20°C - 70°C

-4°F - 158°F

-20°C - 70°C

Humidity 5% to 95% 5% to 95% 5% to 95%

Accessories

The Cisco Meraki MX85 supports pluggable optics for high-speed backbone connections between wiring closets or to aggregation switches. Cisco Meraki offers

several standards-based Gigabit and 10 Gigabit pluggable modules. Each appliance has also been tested for compatibility with several third party modules.

Accessory Description

MA-PWR-CORD-US 1x AC Power Cable, US plug

MA-PWR-CORD-EU 1x AC Power Cable, EU plug

MA-PWR-CORD-UK 1x AC Power Cable, UK plug

MA-PWR-CORD-AU 1x AC Power Cable, AU plug

MA-RCKMNT-KIT-1 Rack mount screws kit

Product View and Physical Features

Front Panel

Status Indicators

The MX85 uses LEDs to inform the user of the device's status. When the device powers on, all the Internet LEDs flash twice. Additional functions are described

below, from left to right.

Function LED Status Meaning

Power Solid orange Power is applied

Rainbow colors Unit is attempting to contact the Cloud

Flashing white Operation is in progress

Solid white Fully operational

USB connectivity Off During boot or USB link

Solid orange Initial link

Flashing orange Internet connectivity not complete

Green USB connection detected

HA status Off No HA available

Orange Initial link

Flashing orange High availability not complete

Green HA available

Note: Please refer to meraki.com for additional single-mode and multi-mode fiber transceiver modules

Back Panel

Please note that the serial number is located on the product label at the back panel of the MX85.

Reset button

Insert a paper clip if a reset is required.

•A brief, momentary press: To delete a downloaded configuration and reboot.

•Press and hold for more than 10 seconds: To force the unit into a full factory reset.

Mounting Recommendations

When installing the appliance, make sure that there is sufficient space between the rear of the rack and other obstacles to ensure adequate airflow. Ventilation is

from side to side not from front to back. This MX security appliance requires a minimum of 10mm clearance between the venting holes and any obstruction.

Safety and Warnings

Warning: The system must be disconnected from all sources of power and the power cord removed from the power supply module(s)

before accessing, installing, or removing system components.

Caution: The Optical Transceiver product should use UL listed, and Rated Laser Class I, 3.3Vdc.

These operations are to be taken with respect to all local laws. Please take the following into consideration for safe operation:

• Power off the unit before you begin. Read the installation instructions before connecting the system to the power

source.

• Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with

standard practices for preventing accidents.

• Read the mounting instructions carefully before beginning installation. Failure to use the correct hardware or to

follow the correct procedures could result in a hazardous situation to people and damage to the system.

• This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective

device is rated not greater than: 15 A, 125 Vac, or 10A, 240 Vac.

• Please only power the device with the provided power cables to ensure regulatory compliance.

Pre-install Preparation

You should complete the following steps before going on-site to perform an installation.

Configure your Dashboard Network

The following is a brief overview only of the steps required to add an MX to your network. For detailed instructions about creating, configuring and managing

Meraki networks, refer to the online documentation (documentation.meraki.com).

1. Login to http://dashboard.meraki.com. If this is your ﬁrst time, create a new account.

2. Find the network to which you plan to add your MX or create a new network.

3. Add your MX to your network. You will need your Meraki order number (found on your invoice) or the serial

number of each MX, which looks like Qxxx-xxxx-xxxx, and is found on the bottom of the unit. You will also need

your Enterprise license key, which you should have received via email.

4. Go to the map / ﬂoor plan view and place each MX on the map by clicking and dragging it to the location where

you plan to mount it.

Check and Set Firmware

To ensure your MX performs optimally immediately following installation, it is recommended that you facilitate a ﬁrmware upgrade prior to mounting your MX.

1. Attach your MX to power and a wired Internet connection.

2. The MX will turn on and the power LED will glow solid orange.

3. If the unit requires an upgrade, the power LED will begin blinking white until the upgrade is complete, at which

point the LED will turn solid white. You should allow at least a few minutes for the ﬁrmware upgrade to complete,

depending on the speed of your internet connection.

Check and Configure Upstream Firewall Settings

If an upstream ﬁrewall is already in place, it must allow outgoing connections on particular ports to particular IP addresses. The most current list of outbound

ports and IP addresses for your particular organization can be found on the firewall configuration page in your dashboard.

Connecting to WAN

All Meraki MX devices must have an IP address. This section describes how to configure your local area network before you deploy it. A local management web

service, running on the appliance, is accessed through a browser running on a client PC. This web service is used for configuring and monitoring basic ISP/WAN

connectivity.

Setting up a Static IP Address

Do the following to configure basic connectivity and other networking parameters:

1. Using a client machine such as a laptop, connect to one of the LAN ports of the MX.

2. Using a browser on the client machine, access the appliance's built-in web service by browsing to

http://setup.meraki.com. (You do not have to be connected to the Internet to reach this address)

3. Click Uplink configuration under the Local status tab. The default credentials use the device serial number as

To ensure that the client PC is redirected to the local web service in the following step, you must disable all other network services (ex: wi-fi) on your

client machine.

the username, with a blank password field.

4. Choose Static for the IP Assignment option.

5. Enter the IP address, subnet mask, default gateway IP and DNS server information.

Setting up a DHCP IP Address

By default all MX devices are configured to DHCP from upstream WAN / ISP servers. Simply plug the MX's WAN / Internet port to your upstream circuit and wait

a few minutes for the unit to negotiate a DHCP address.

Additional Settings

Setting VLANs

If your WAN uplink is on a trunk port, choose VLAN tagging > Use VLAN tagging and enter the appropriate value for VLAN ID for your network.

Setting up a Secondary WAN Interface on the MX85

The MX85 comes with four dedicated Internet ports, only two can be used at a time. They can be configured under Security & SD-WAN > Monitor >

Appliance Status in the Uplink tab.

Setting PPPoE

PPPoE authentication may be required if you are connecting MX device to a DSL circuit. You need to know your authentication option and credentials (supplied

by your ISP) in order to complete these steps.

• Choose Connection Type > PPPoE.

• Select your Authentication option.

• If you select Use authentication, enter appropriate values for Username and Password.

Web Proxy Settings

These settings take effect if the MX device has to fall back to using HTTP to contact the Cloud Controller. By default, web proxy is disabled. To enable web

proxy, do the following:

• Choose Web proxy > Yes.

• Enter values as appropriate for Hostname or IP and Port.

• If you require authentication, choose Authentication > Use authentication, and enter appropriate values for

Username and Password.

When the WAN connection is fully enabled, Internet LED 1 will turn green.

Please note that all these settings below are accessible only via the local management console.

To apply all configuration settings to the appliance, be sure to click Save Settings at the bottom of the page.

Configuring Physical Link Settings

To configure physical link settings on the Ethernet ports, click Local status > Ethernet configuration. You can enable half duplex, full duplex, and

autonegotiation, as well as set 10- or 100-Mbps data rates.

Basic Troubleshooting

The following steps can be used for troubleshooting basic connectivity issues with your MX.

• Reset the MX

• Factory reset the MX by holding the factory reset button for 5 seconds

• Try switching cables, or testing your cable on another device

Reference https://documentation.meraki.com/MX for additional information and troubleshooting tips.

If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page,

then opening and email case or calling using the contact information on that page.

Warranty

MX Warranty coverage periods are as follows:

MX (e.g. MX85) Lifetime Full lifetime hardware warranty with next-day advanced replacement included.

MX Accessories 1 Year The following are considered accessories:

SFP Modules, all mounting kits and stands, interface modules, additional power cords

Note: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed warranty information on the relevant online

Meraki data sheets.

If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the issue. Once support determines that the

device is in a failed state, they can process an RMA and send out a replacement device free of charge. In most circumstances, the RMA will include a pre-paid

shipping label so the faulty equipment can be returned.

Additional warranty information can be found on: https://meraki.cisco.com/support#process:warranty

In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the

hardware was shipped in. The original hardware packaging includes device serial number and order information, and may be required for return

shipping.

Meraki MX85 devices have been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. A digital

device that is marketed for use in a residential environment notwithstanding use in commercial, business and industrial environments.

Support and Additional Information

If issues are encountered with device installation or additional help is required, contact Meraki Support by logging in to dashboard.meraki.com and opening a

case by visiting the Get Help section.

• The equipment is intended for industrial or other commercial activities.

• The equipment is used in areas without exposure to harmful and dangerous production factors, unless otherwise

specified in the operational documentation and/or on the equipment labeling.

• The equipment is not for domestic use. The equipment is intended for operation without the constant presence of

maintenance personnel.

• The equipment is subject to installation and maintenance by specialists with the appropriate qualifications, sufficient

specialized knowledge, and skills.

• Rules and conditions for the sale of equipment are determined by the terms of contracts concluded by Cisco or

authorized Cisco partners with equipment buyers.

• Disposal of a technical device at the end of its service life should be carried out in accordance with the requirements

of all state regulations and laws.

• Do not throw in the device with household waste. The technical equipment is subject to storage and disposal in

accordance with the organization's disposal procedure.

• The equipment should be stored in its original packaging in a room protected from atmospheric precipitation. The

permissible temperature and humidity ranges during storage are specified in the Operation (Installation) Manual.

• Transportation of equipment should be carried out in the original packaging in covered vehicles by any means of

transport. The temperature and humidity during transportation must comply with the permissible established ranges

of temperature and humidity during storage (in the off state) specified in the Operation Manual (Installation).

For additional information on Meraki hardware and for other installation guides, please refer to documentation.meraki.com.

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