Cisco Unified 8961 Manual de usuario
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 1
Your Phone
This chapter describes the features of the Cisco Unified IP Phones 8961, 9951, and 9971.
Cisco Unified IP Phone 8961
The Cisco Unified IP Phone 8961 provides these features:
•Phone connections
•Footstand
•Phone-display viewing angle
•Buttons and hardware
•Phone screen
•Power-save mode
•Handset rest
Phone Connections
Your system administrator can help you connect your phone to the corporate IP telephony network.
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1DC adapter port (DC48V) 5Computer port (10/100/1000 PC) connection
2AC-to-DC power supply (optional) 6Handset connection
3AC power wall plug (optional) 7Analog headset connection (headset optional)
4Network port (10/100/1000 SW) with
IEEE 802.3af and 802.3at power enabled
8Anti-theft security lock connector
(lock optional)
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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 3
Note Each USB port supports a maximum of five supported and nonsupported devices that are
connected to the phone. Each device connected to the phone is included in the maximum
device count. For example, your phone can support five USB devices (such as three Cisco
Unified IP Color Key Expansion modules, one hub, and one other standard USB device) on
the side port and five additional standard USB devices on the back port. (Many third-party
USB products count as several USB devices.) For more information, see your
system administrator.
1USB port 2Accessory connector, such as for connecting a Cisco Unified
IP Color Key Expansion Module
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Footstand
If your phone is placed on a table or desk, connect the footstand to the back of the phone.
Note Connecting and disconnecting the footstand may require a little more force than you expect.
1Insert the curved connectors into the
lower slots.
2Lift the footstand until the connectors
snap into the upper slots.
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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 5
Phone-Display Viewing Angle
The viewing angle of the phone display can be adjusted according to your preference.
Hold the handset and cradle with your left hand, hold the right side of the bezel (to the right of the
display) with your right hand, and then move your hands back and forth in opposite directions to
adjust the angle.
(The Cisco Unified IP Phone 9971 is shown.)
Buttons and Hardware
Your phone provides quick access to your phone lines, features, and call sessions:
•Programmable feature buttons (left side)—Use to view calls on a line or access features such as
speed dial or All Calls. (These buttons are also called feature buttons.)
•Session buttons (right side)—Use to perform tasks such as answering a call, resuming a held call,
or (when not being used for an active call) initiating phone functions such as displaying missed
calls. Each call on your phone is associated with a session button.
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1Phone screen Shows information about your phone, including directory number, call
information (for example caller ID, icons for an active call or call on
hold) and available softkeys.
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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 7
2Session buttons Each corresponds with an active call or a call function. Pressing the
button takes the default action:
•Active calls—Pressing the button takes the default action for an
active call. For example, pressing the session button for a ringing
call answers the call and pressing the button on a held call resumes
the call. Session information, such as caller ID and call duration,
appears on the phone screen next to the session button.
•Call functions—When a session button is not being used for an
active call, it can be used to initiate functions on the phone, as
indicated by the adjacent phone screen icons. For example,
pressing the session button can display missed calls, take the
phone off hook, or dial your voice-messaging system (with a
Voicemail icon).
Color LEDs reflect the call state. LEDs can flash (blink on and off
rapidly), pulse (alternately dim and brighten), or appear solid (glow
without interruption).
•Flashing amber —Ringing call. Pressing this button answers
the call.
•Solid green —May be a connected call or an outgoing call
that is not yet connected. If the call is connected, pressing this
button displays the call details or the participants of a conference
call. If the call is not yet connected, pressing this button ends
the call.
•Pulsing green —Held call. Pressing this button resumes the
held call.
•Solid red —Shared line in-use remotely. Pressing this button
allows you to barge in on the call (if Barge is enabled).
•Pulsing red —Shared line call put on hold remotely. Pressing
this button resumes the held call.
(The positions of the session buttons and feature buttons can be
reversed on phones that use a locale with a right-to-left reading
orientation, such as Hebrew and Arabic.)
3Softkey buttons Allow you to access the softkey options (for the selected call or menu
item) displayed on your phone screen.
4Back button Returns to the previous screen or menu.
5Release button Ends a connected call or session.
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6Navigation pad and
Select button
The four-way Navigation pad allows you to scroll through menus,
highlight items, and move within a text input field.
The Select button (center of the Navigation pad) allows you to select a
highlighted item.
The Select button is lit (white) when the phone is in power-save mode.
7Conference button Creates a conference call.
8Hold button Places a connected call on hold.
9Transfer button Transfers a call.
10 Keypad Allows you to dial phone numbers, enter letters, and choose menu
items (by entering the item number).
11 Speakerphone button Selects the speakerphone as the default audio path and initiates a new
call, picks up an incoming call, or ends a call. During a call, the button
is lit green.
The speakerphone audio path does not change until a new default
audio path is selected (for example, by picking up the handset).
If external speakers are connected, the Speakerphone button selects
them as the default audio path.
12 Mute button Toggles the microphone on or off during a call. When the microphone
is muted, the button is lit red.
13 Headset button Selects the headset as the default audio path and initiates a new call,
picks up an incoming call, or ends a call. During a call, the button is
lit green.
A headset icon in the phone screen header line indicates the
headset is the default audio path. This audio path does not change
until a new default audio path is selected (for example, by picking up
the handset).
14 Volume button Controls the handset, headset, and speakerphone volume (off hook)
and the ringer volume (on hook).
Silences the ringer on the phone if an incoming call is ringing.
15 Messages button Auto-dials your voicemail system (varies by system).
Your Phone
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP) 9
16 Applications button Opens/closes the Applications menu. Depending on how your system
administrator sets up the phone, use it to access applications such as
call history, preferences, and phone information.
17 Contacts button Opens/closes the Contacts menu. Depending on how your system
administrator sets up the phone, use it to access personal directory,
corporate directory, or call history.
18 Phone display Can be positioned to your preferred viewing angle.
19 Programmable feature
buttons (also called
feature buttons)
Each corresponds with a phone line, speed dial, and calling feature.
Pressing a button for a phone line displays the active calls for that line.
If you have multiple lines, you may have an All Calls button that
displays a consolidated list of all calls from all lines (oldest at the top).
Then it is recommended that you keep your phone in the All Calls view.
Color LEDs indicate the line state:
•Amber —Ringing call on this line
•Green —Active or held call on this line
•Red —Shared line in-use remotely
(The positions of the session buttons and feature buttons can be
reversed on phones that use a locale with a right-to-left reading
orientation, such as Hebrew and Arabic.)
20 Handset with light strip The handset light strip lights up to indicate a ringing call (flashing red)
or a new voice message (steady red).
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Phone Screen
The way that your system administrator set up your phone determines what is displayed on your
phone screen.
Phone with a Single Line
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