Cisco 7841 Guía de referencia

1 Handset light strip – Indicates an incoming call (flashing red) or

voicemail message (solid red).!

2 Phone screen – Displays status, feature and call information.

3 Programmable Line and Feature buttons

Solid green: Active call. Flashing amber: Incoming call.

Flashing green: Held call. Solid red: Shared line in use.

4 Softkey buttons – Engages the associated feature in the display.

5 Navigation pad and Select button – Like a cursor, used to scroll

through menus and highlight active calls and features. While on-

hook, pressing the up option displays your Recent call list and

pressing the down option displays your programmed Speed Dials.

6 Hold – Places a call on hold and retrieves a held call.

7 Conference – Initiates a conference call.

8 Transfer – Initiates a call transfer.

9 Speakerphone – Activates (solid green) and

deactivates the speakerphone.

10 Headset – Activates (solid green) and

deactivates the user-provided headset.

11 Mute – Deactivates (solid red) and

reactivates the microphone.

12 Keypad – Allows you to dial phone numbers,

enter letter and select menu items that are

numerically numbered.

13 Volume – Adjusts the phone’s ringer volume

while on-hook and the handset,

speakerphone and headset volumes while

off-hook.

14 Contacts –Corporate Directory look-up

access.

15 Applications – Recents (view by All calls or

Missed), Preferences (program Ringtone,

Contrast, Headset sidetone, and Backlight),

Accessories (configure analog headset).

16 Messages – Auto-dial access to voicemail.

17 Handset – Phone Handset.

PLACING CALLS

To place a call using the handset:

! Lift the handset

! Dial the number

To place a call using the speakerphone:

! Press the Speaker button or

Press the New call softkey or

Press a line button

! Dial the number

To place a call using a headset:

! Press the Headset button

! Dial the number

To call a University extension number:

! Dial # then 5-digit extension number

To call an external telephone number:

! Dial the 10-digit telephone number

To call Emergency Services:

! Dial 911

To redial the last number called:

! Press the Redial softkey

To place a second call on the same line:

! Press the Hold button

! Press the New Call softkey

! Dial the number

ENDING CALLS

To end a call:

! Replace the handset or

Press the Speaker button or

Press the Headset button or

Press the End call softkey or

Press the Release button

Cisco 7841 IP Phone

Quick Reference Card

ANSWERING CALLS

To answer an incoming call using the handset:

! Lift the handset

To answer an incoming call using the

speakerphone:

! Press the Speaker button or

Press the Answer softkey or

Press flashing line button

To answer an incoming call using a headset:

! Press the Headset button

To answer a second incoming call:

! Press the flashing line button

To answer a call on a shared line:

! Press the flashing line button

DECLINE

To immediately forward a ringing call to voicemail:

! Press the Decline softkey

CALL HOLD

To place a call on hold:

! Press the Hold button

To retrieve a held call:

! Press the Hold button or

Press the Resume softkey or

Press the flashing line button

To toggle between two held calls on the same line:

! Press the flashing line button

To toggle between three or more held calls on the

same line:

! Press the flashing line button

! Using the navigation pad, navigate to the held call

! Press the Resume softkey

To toggle between held calls on shared lines:

! Press the flashing line button

* Assigned to lines requiring this functionality

CALL TRANSFER

To transfer a call:

! Press the Transfer button or softkey

! Dial the extension or telephone number*

! Option: Announce the caller

! Press the Transfer button or softkey or

hang up

If no answer or the line is busy:

! Press the Cancel softkey

! Press the Resume softkey or the flashing line

button

To toggle between calls:

! Press the Swap softkey

To transfer two calls on the same line to one

another:

! While connected to an active call, press the

Transfer button or softkey

! Press the flashing line button

! Press the Yes softkey to confirm and complete the

transfer

To transfer a call directly to a voice mailbox:

! Press the Transfer button or softkey

! Dial * then 5-digit extension

! Press the Transfer button or softkey or

hang up

CALL FORWARD ALL CALLS

To immediately forward all your incoming calls to

another number:

! While on-hook, press the Fwd All softkey

! Dial the extension or telephone number* or

Press the Messages button to forward calls

to voicemail

To deactivate call forwarding:

! Press the Forward off softkey

All!rights!reserved!worldwide.

CONFERENCE CALLING

To place up to an 8-way conference call:

! While connected to an active call, press the

Conference button or softkey

! Dial the next participant

! Option: Announce the conference

! Press the Conference button or softkey

To add additional participants:

! Repeat the above steps

To add an incoming caller to an existing call or

conference:

! While connected to the incoming call, press the

Conference button or softkey

! Press the flashing line button

! Press the Yes softkey to confirm and complete the

conference

To view conference participants:

! Press the Details softkey

To remove a conference participant:

! Using the navigation pad, navigate to the

participant to remove

! Press the Remove softkey

CALL PICKUP*

To answer a ringing call on a call pickup group

members phone:

! Go off-hook

! Press the PickUp softkey

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