Brother DesignNCut DC200 Dimensiones

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

FAQs

Product Name: DesignNCut

Model Number: DC200

Product Description: Home Electronic Cutting Machine

Brand: Brother

Table of Contents (Topics):

For quick access please click on the FAQ topic

•What do I need to get started?

•How to change the machine mode?

•How to check my DesignNCut machine’s number?

•Documents, Drivers & Firmware Updates

•Connection (WLAN or USB)

•ScanNCutCanvas

•DesignNCut Manager

•CaptureMat Function (Scanning)

•Files

•Cutting & Blade

•Mats

•DesignNCut & ScanNCut

•Accessories

•Can I use the DesignNCut machine with a food product such as fondant?

•Where can I access the DesignNCut videos?

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

What do I need to get started?

•Be sure to read the Connection Guide.

•Download the DesignNCut Manager Application

DesignNCut Manager is an application that controls your DesignNCut

machine. Please download the DesignNCut Manager application.

If you haven’t downloaded the DesignNCut Manager application, please

go to:

Windows OSX (Mac): http://s.brother/caqaa/

iOS (App Store): http://s.brother/caqab/

Android (Google Play): http://s.brother/caqac/

•Connect your PC or mobile device to your DesignNCut, click here to

access the Connection Guide.

•Create a Free ScanNCutCanvas Account

ScanNCutCanvas is our easy to use free cloud-based editing software.

ScanNCutCanvas allows you to edit and create files at your convenience.

It has hundreds of Free Projects & Cut files with step-by-step instructions

and how-to videos. ScanNCutCanvas also allows you to upload SVG, DXF

(AutoCAD files) & FCM files to use as your cut files.

To access ScanNCutCanvas please go to:

http://ScanNCutCanvas.Brother.com

* If you have a ScanNCutCanvas account for your ScanNCut we

recommend creating a new account for DesignNCut.

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www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

How to change the machine mode?

To change to WLAN

To change to USB

To see how it’s done you can view this video for reference:

https://www.youtube.com/watch?v=6WfTkpdbDOo

>> Fast-forward to :24

< Go back to Table of Contents page

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

How to check the machine number?

Documents, Drivers & Firmware Updates:

Where can I access the manuals?

Please go to: http://s.brother/cpqaa/ to access the DesignNCut Manuals.

Where can I access the latest drivers, & firmware update?

For latest drivers, utilities, firmware, FAQs, troubleshooting, accessories User

Operation Manual please go to http://s.brother/cpqaa/.

Where can I access the Connection Guide?

Click here to access the Connection Guide.

< Go back to Table of Contents page

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

Connection:

Where can I access the Connection Guide?

Click here to access the Connection Guide.

Is the USB cable not included?

Required USB Cable is not included. Additional purchase is required.

Can I connect my Apple® computer directly to the machine using a USB cable?

No, Connection via USB cable is available for Windows® only.

Do you need a Wireless LAN activation code?

No, DesignNCut is Wireless LAN ready.

Do I need to check my firewall settings if I can’t connect my machine and

device?

Yes, please check your firewall settings if you are having a connection issue.

Please confirm the Firewall setting on your Operating system. If you have other

third party’s security software (i.e.) Norton, McAfee, etc., please confirm its

firewall settings as well. If the Firewall setting is ON, turn it off and try to connect

to DesignNCut machine again.

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www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

I’m getting the E001 error when I’m trying to connect to ScanNCutCanvas, what

should I do?

If you are under the USB connection (Machine Mode), you may receive the

E001 error. Please note that since your DesignNCut machine is not connected to

Wireless LAN, using your PC, please go to https://scanncutcanvas.brother.com,

save your ScaNCutCanvas project(s) on your local drive and upload it from

DesignNCut Manager.

I’m having an issue connecting my machine, what should I do?

Please make sure of the following:

1) you have the following system requirements:

•Software is compatible with the following Operating Systems:

•Windows®: Windows®7, 8.1, 10

•Mac®: OS X 10.10 or later

•iPhone®, iPad®: iOS 9 or later

•Works with Android™ 5 or later

•Requires internet connection

•Wireless access point is required for Mac and iOS (except Windows).

2) firewall settings are off

3) For WAW connection, your computer must support Ad Hoc connection, if it

doesn’t please try connecting using a different method.

4) follow our step by step connection guide, click here to access the

Connection Guide.

If you are still having connection issue, please contact Brother Support Center:

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

< Go back to Table of Contents page

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

ScanNCutCanvas:

Do I need a ScanNCutCanvas account?

Yes, a ScanNCutCanvas account is required to edit and position your file.

I’m having an issue using my ScanNCutCanvas that’s already connected to my

ScanNCut Machine, do I have to create another account?

Yes, we recommend creating a new ScanNCutCanvas account for your

DesignNCut machine.

Is ScanNCutCanvas free?

Yes, ScanNCutCanvas is free; no subscription or no annual fee is required. You

can access hundreds of clip arts, logos, fonts, and projects with step by step

instructions and videos for free.

The ScanNCutCanvas program is very basic. Will there be another program that

has a lot more design features for the DesignNCut?

We are continuously improving our free cloud base application.

I own a ScanNCut and have a ScanNCutCanvas account, do I have to create a

new account?

Yes, we recommend creating a new account.

< Go back to Table of Contents page

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

I’m trying to use my phone to access ScanNCutCanvas but it’s telling me this

service cannot be used since your device is not supported, what should I do?

You can still proceed using your phone or other mobile devices with smaller

screen size, but we recommend using a mobile device with larger screen size for

better editing experience.

ScanNCutCanvas button is not working, I can’t link to it on DesigNCut Manager,

what should I do?

Check your connection. If you are using a USB connection, your DesignNCut

machine is not connected to Wireless LAN, using your PC please go to

https://scanncutcanvas.brother.com, save your ScaNCutCanvas project(s) on

your local drive and upload your project(s) from DesignNCut Manager.

DesignNCut Manager:

Can I edit my file using the DesignNCut Manager?

No, you can’t edit your file on DesignNCut Manager, ScanNCutCanvas account

is required to edit and position your file. The DesignNCut Manager has most of

the properties you’ll need to cut, draw or line emboss. Once you saved your

final files on your local drive, and you are ready to cut, draw or line emboss you

can upload your file on DesignNCut Manager.

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www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

CaptureMat Function:

What is the smallest image that I can photograph/capture using the CaptureMat

function?

Height: 4 mm (0.16 in) and more AND

Width: 4 mm (0.16 in) and more.

What is the largest image that I can photograph/capture using the CaptureMat

function?

Height: up to 297 mm (11.7 in) AND

Width: up to 295 mm(11.6 in) or less.

Does the DesignNCut scan like the ScanNCut?

The new DesignNCut by Brother has many of the same great features as the

ScanNCut models. ScanNCut has a scanning function while the DesignNCut has

a CaptureMat Function which allows you to capture your image/design and use

it as your cut file.

I keep having an error when using the CaptureMat, what should I do?

Please make sure that you followed the instructions and hold still for a bit until

your camera has time to focus. Please use our How to Video for detailed

instructions: https://youtu.be/eKSaeL0PBIQ.

Does the 12 in x 24 in mat include the CaptureMat Function?

No, only the 12 in x 12 in mats have the CaptureMat function.

< Go back to Table of Contents page

www.designncutbybrother.com

For additional help or other inquiries please contact our Brother Support Center

http://www.brother-usa.com/Support/

Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time

Do I need the new 12 in x 12 in mats with CaptureMat function?

Yes, the new mats have registration marks required for the CaptureMat function

which the old mats don’t have. All new mats 12 in x 12 in mats will have the

DesignNCut logo.

How would I know I have the new mats with CaptureMat function?

All new mats that are suitable for DesignNCut have the DesignNCut logo.

Do I have to calibrate my mobile devices to use the CaptureMat function?

Yes, to get best quality it is required that you calibrate all of your mobile device

including your digital camera.

Files:

Can I use FC1 files?

No, because FC1 files are not formatted for ScanNCutCanvas. You can import the

following files: SVG, FCM or DXF less than 2 MB. You can also use .jpg, gif, png or BMP

files less than 5MB but you have to use the “Image Tracing” function to upload these

type of files, because you’ll need the outline to cut, draw or emboss.

Can I use my USB stick directly to the machine?

No, DesignNCut is not a standalone machine you’ll need your PC & access to

ScanNCutCanvas via the internet to import the following files: SVG, FCM or DXF less

than 2 MB. You can also use .jpg, gif, png or BMP files less than 5MB but you have to use

< Go back to Table of Contents page

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