Black Box ServSelect II KV2016A Instrucciones de instalación y mantenimiento

APRIL 2003

SERVSWITCH™ FAMILY

Welcome to the ServSwitch™ Family!

Thank you for purchasing a BLACK BOX® ServSelect II! We appreciate your

business, and we think you ll appreciate the many ways that your new ServSelect II

will save you money, time, and effort.

That s because our ServSwitch family is all about breaking away from the traditional,

expensive model of computer management. You know, the one-size-fits-all-even-if-it-

doesn t model that says, “One computer gets one user station, no more, no less.” Why

not a single user station (monitor, keyboard, and mouse) for multiple computers—even

computers of different platforms? Why not a pair of user stations, each of which can

control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there s no reason why not. We carry a broad line of

robust solutions for all these applications. Do you have just two PCs, and need an

economical alternative to keeping two monitors, keyboards, and mice on your desk?

Or do you need to share dozens of computers, including a mix of IBM® PC,

RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI™ compatibles

among multiple users with different access levels? Does your switch have to sit

solidly on a work table and use regular everyday cables? Or does it have to be

mounted in an equipment rack and use convenient many-to-one cables? No matter

how large or small your setup is, no matter how simple or how complex, we re

confident we have a ServSwitch system that s just right for you.

The ServSwitch™ family from BLACK BOX—the one-stop answer for all your

KVM switching needs!

This manual will tell you all about your new ServSelect II, including how to install,

operate, and troubleshoot it. For an introduction to the ServSelect II, see Chapter 2.

The ServSelect II product codes covered in this manual are:

KV2016A KV2016E

This manual also includes information about the ServSelect II Software and the

Server Access Modules, which have their own manuals or installation guides:

KV125A KV126A KV127A

SERVSELECT II™ INSTALLER/USER GUIDE

FEDERAL COMMUNICATIONS COMMISSION AND

INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer s

instructions, may cause interference to radio communication. It has been tested and

found to comply with the limits for a Class A computing device in accordance with

the specifications in Subpart B of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a residential

area is likely to cause interference, in which case the user at his own expense will be

required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from

digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectrique publié par Industrie Canada.

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment has been tested and found to comply with the limits for a class A

computing device in accordance with the specifications in the European standard

EN55022. These limits are designed to provide reasonable protection against

harmful interference. This equipment generates, uses and can radiate radio-

frequency energy, and if not installed and used in accordance with the instructions,

might cause harmful interference to radio or television reception.

However, there is no guarantee that harmful interference will not occur in a

particular installation. If this equipment does cause interference to radio or television

reception, which can be determined by turning the equipment on and off, you can

correct the interference with one or more of the following measures:

(a) Reorient or relocate the receiving antenna.

(b) Increase the separation between the equipment and the receiver.

receiver is connected.

(d) Consult the supplier or an experienced radio/TV technician for help.

COMPLIANCE STATEMENTS

Shielded cables must be used with this equipment to maintain compliance with radio

frequency energy emission regulations and ensure a suitably high level of immunity

to electromagnetic disturbances. This equipment has also been found to comply with

European standards EN50082 and EN60950.

Japanese Compliance Statement

Other Agency Approvals

UL 1950, CSA C22. 2 No. 950, IEC 950

Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A)

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch,

ServSelect, ServSelect II, and ServSelect IP are trademarks, of BLACK BOX

Corporation.

Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.

IBM, PS/2, and RS/6000 are registered trademarks of International Business

Machines Corporation.

Microsoft, HyperTerminal, Windows, Windows NT, and Windows XP are

trademarks or registered trademarks of Microsoft Corporation in the United States

and/or other countries.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in

the United States and other countries.

UL is a registered trademark of Underwriters Laboratories Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property

of the trademark owners.

SERVSELECT II™ INSTALLER/USER GUIDE

Normas Oficiales Mexicanas (NOM)

Electrical Safety Statement

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de

la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a

lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio caliﬁcado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interﬁera

su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o

superﬁcie similar puede bloquear la ventilación, no se debe colocar en libreros

o gabinetes que impidan el ﬂujo de aire por los oriﬁcios de ventilación.

10. El equipo eléctrico debe ser situado fuera del alcance de fuentes de calor como

radiadores, registros de calor, estufas u otros aparatos (incluyendo

ampliﬁcadores) que producen calor.

11. El aparato eléctrico debe ser connectado a una fuente de poder sólo del tipo

descrito en el instructivo de operación, o como se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra física y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean

pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo

particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las líneas

de energía.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo período de tiempo.

NOM STATEMENT

17. Cuidado debe ser tomado de tal manera que objectos líquidos no sean

derramados sobre la cubierta u oriﬁcios de ventilación.

18. Servicio por personal caliﬁcado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

SERVSELECT II™ INSTALLER/USER GUIDE

Contents

1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

2.1 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

2.2 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

3.1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

3.2 Rack Mounting Your ServSelect II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

3.3 Installing the ServSelect II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3.4 Setting Up Your ServSelect II System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

4. Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

4.1 Controlling Your System at the Analog Ports . . . . . . . . . . . . . . . . . . . . . . . . . .16

4.2 Viewing and Selecting Ports and Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

4.3 Navigating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

4.4 Configuring the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

4.5 Displaying Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4.6 Scanning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

4.7 Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

4.7 Changing Your Switch Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

5.1 Calling BLACK BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

5.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

6. FLASH Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

6.1 Upgrading the ServSelect II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

6.2 Upgrading the SAM firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

CHAPTER 1: SPECIFICATIONS

1. Specifications

During the course of this product s lifetime, modifications might be made to its

hardware or firmware that could cause these specifications to change without notice.

Agency Approvals

EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class

A, VCCI Class A, IEC950, EN60950, UL 1950/60950 third

edition, CSA C22.2 No. 950

Server Ports

Number 16

Interface Types PS/2, Sun and USB SAM modules

Connectors RJ-45

Sync Types Separate horizontal and vertical

Plug and Play DDC2B

Video Resolution Analog Port Maximum 1600 x 1280 @ 75 Hz

Conﬁguration Port

Number 1

Interface Type Serial RS-232

Connector DB9 Male

Analog Port

Number 2

Interface Types PS/2 and VGA

Connectors PS/2 MiniDIN and 15 pin D

Other Characteristics

Heat Dissipation 92 BTU/Hr

Airﬂow 8 cfm

Temperature 10º to 50º Celsius (50º to 122º Fahrenheit) operating

-20º to 60º Celsius (-4º to 140º Fahrenheit) nonoperating

Humidity 20 to 80% noncondensing operating

5 to 95% noncondensing nonoperating

Power 100 to 240 VAC (autosensing), 50 to 60 Hz, 40 W maximum

AC-input current rating 0.5 A

AC-input cable 18 AWG three-wire cable, with a three-lead IEC-320

receptacle on the power supply end and a country or region

dependent plug on the power resource end

Power Consumption 12.5 W

Size (HxWxD) 4.45 x 43.18 x 27.94 cm 1U form factor

(1.75 x 17.00 x 11.00 in)

Weight 3.6 kg (8 lb) without cables

SERVSELECT II™ INSTALLER/USER GUIDE

2. Introduction

2.1 Features and Benefits

The multiuser, 16-port ServSelect II integrates the Black Box field-proven analog

keyboard, video and mouse (KVM) switching technology with advanced cable

management, flexible access for two simultaneous users and a patented, next-

generation user interface. The ServSelect II KVM switch conveniently supports all

major server platforms and features powerful on-screen management for easy

system configuration and server selection.

A unique benefit of the ServSelect II is the Server Access Module (SAM). The

SAM with CAT 5 design dramatically reduces cable clutter, while providing optimal

resolution and video settings. The built-in memory of the SAM simplifies

configuration by assigning and retaining unique server names and Electronic ID

(EID) numbers for each attached server. The SAM is powered directly from the

server and provides Keep Alive™ functionality even if the ServSelect II is not powered.

NOTE:

Throughout the text, the word “appliance” is used generically to describe the ServSelect II switch.

Figure 2-1. ServSelect II

Server Access Modules

The SAM allows direct KVM connectivity to servers in your ServSelect II system.

Each ServSelect II has 16 Analog Rack Interface (ARI) ports for connecting the SAM.

Utilizing an SAM, you can attach additional switches to expand your ServSelect II

system. This flexibility allows you to add capacity as your data center grows.

Multiplatform support

The SAM available with the ServSelect II supports PS/2, Sun and USB server

environments. For 13W3, Sun monitor connection, order KV127A and ACD002.

Using the On-Screen Device (OSD) interface in conjunction with the SAM allows

you to switch easily across platforms.

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