Black Box KV130A Manual de usuario

JANUARY 2003

KV130A

KV130DA

KV131A-R2

KV132A-R2

KV134A-R2

KV138A

KV138DA

KV139A

KV139DA

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail: [email protected]

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! We

appreciate your business, and we think you’ll appreciate the many ways that your

new ServSwitch keyboard/video/mouse switch will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new ServSwitch™ Affinity, including how

to install, operate, and troubleshoot it. For an introduction to the ServSwitch

Affinity, see Chapter 2. The ServSwitch Affinity product codes covered in this

manual are:

KV130A KV131A-R2 KV132A-R2 KV134A-R2 KV138A

KV139A KV130DA KV138DA KV139DA

This manual also includes information about the Affinity’s Port Cards,

Terminator Card, Expansion Cards, and Rackmount Kits, but these come with

their own installation guides. Their product codes are:

KV1300C KV1301C-R2 KV1304C KV1305C KV1306C

RMK19A RMK19A139 RMK23A RMK23A139 RMK24A RMK24A139

SERVSWITCH™ AFFINITY

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch and

ServSwitch Affinity are trademarks, of Black Box Corporation.

Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.

IBM, PC/AT, PS/2, RS/6000, and ThinkPad are registered trademarks, and

PC/XT is a trademark, of International Business Machines Corporation.

Microsoft, HyperTerminal, IntelliMouse, Windows, and Windows NT are registered

trademarks or trademarks of Microsoft Corporation in the United States and/or

other countries.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in

the United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FCC/IC STATEMENTS

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart B of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

SERVSWITCH™ AFFINITY

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment complies with the requirements of the European EMC Directive

89/336/EEC with respect to EN55022 (Class B), EN50082-1/EN60555-2, and the

Low Voltage Directive.

NOM STATEMENT

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

SERVSWITCH™ AFFINITY

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications ........................................................................................... 11

2. Introduction ............................................................................................. 15

2.1 The Complete Package ..................................................................... 15

2.2 Features ............................................................................................. 16

2.3 The Rear Panel Illustrated ............................................................... 19

2.4 Cable Requirements ......................................................................... 22

2.5 Equipment Requirements ................................................................ 22

3. Installation and Preconfiguration ............................................................ 23

3.1 Quick Setup Guide ........................................................................... 23

3.2

Guidelines for Using the ServSwitch Affinity with Your Equipment

.. 24

3.2.1 CPUs ....................................................................................... 24

3.2.2 Mouse and Keyboard ............................................................ 24

3.2.3 Monitor .................................................................................. 27

3.3 Installation Procedure ...................................................................... 30

3.3.1 Placement .............................................................................. 30

3.3.2 Setting and Installing Cards ................................................. 31

3.3.3 Rackmounting (Optional) .................................................... 31

3.3.4 Connecting the Monitors, Keyboards, and Mice ................ 31

3.3.5 Connecting CPUs .................................................................. 32

3.3.6 Connecting Devices’ Serial Ports (Optional) ...................... 33

3.3.7 Connecting Other Affinity Units (Optional) ...................... 34

3.3.8 Powering Up the Affinity Units ............................................ 34

3.3.9

Changing the Keyboard Setting of Windows NT 4.0 CPUs

... 35

3.3.10 Switching and Accessing the Display from the Keyboard ... 35

3.4 Daisychaining ServSwitch Affinity Units .......................................... 36

3.4.1 Expansion Cabling ................................................................ 36

3.4.2 Bus and User-Port (KVM) Numbering ................................ 37

3.4.2.A In 4-User Models ...................................................... 37

3.4.2.B In 8-User and 16-User Models ................................ 37

3.4.3 Topologies ............................................................................. 40

3.4.3.A Regular Bus .............................................................. 40

3.4.3.B Split Bus .................................................................... 43

3.4.3.C Ring .......................................................................... 45

3.4.4 Mixed Chains ......................................................................... 47

SERVSWITCH™ AFFINITY

Contents (continued)

Chapter Page

3. Installation and Preconfiguration (continued)

3.5 The Power-Up Procedure ................................................................. 48

3.5.1 The Power-Up Diagnostic Screen: Standard Messages ....... 49

3.5.2 Kernel-Halt Error Messages .................................................. 51

3.5.3 Kernel Serial-Port Messages .................................................. 54

3.6 Initial Configuration ......................................................................... 55

3.6.1 Initially Configuring a Single Unit ....................................... 55

3.6.2 Initially Configuring Multiple Daisychained Units ............. 56

4. Full Configuration ................................................................................... 58

4.1 Using the Menu ................................................................................ 59

4.1.1 Navigating the Configuration Pages .................................... 59

4.1.2 Choosing Names ................................................................... 59

4.1.3 Saving Configuration Changes ............................................. 59

4.2 Configuring the System .................................................................... 61

4.2.1 System Settings ...................................................................... 61

4.2.2 Keyboard Settings .................................................................. 62

4.2.3 Appearance ............................................................................ 63

4.3 Configuring Computers ................................................................... 65

4.4 Configuring User Stations ................................................................ 69

4.5 Configuring User Definitions ........................................................... 71

4.6 Configuring User Profiles ................................................................. 72

4.7 Configuring Groups .......................................................................... 75

4.8 The Status Page ................................................................................. 77

5. On-Screen Functions, Same-Slot Users, and Connection Modes ......... 79

5.1 Logging In ......................................................................................... 79

5.2 Connection-Status Messages ............................................................. 80

5.2.1 “Connection Successful” ....................................................... 80

5.2.2 “Connection Failed” .............................................................. 80

5.2.3 Disconnect Status .................................................................. 82

5.3 User Stations Attached to Same-Numbered Slots/Buses ............... 84

5.4 Connection Modes ............................................................................ 86

5.4.1 View Mode ............................................................................. 86

5.4.2 Share Mode ........................................................................... 86

5.4.3 Control Mode ........................................................................ 86

5.4.4 Private Mode .......................................................................... 87

5.4.5 Connection-Mode Behavior ................................................. 87

TABLE OF CONTENTS

Chapter Page

6. Keyboard Commands .............................................................................. 88

6.1 Command Summary ....................................................................... 88

6.2 Display Configuration Menu: [Ctrl] [F12] .................................... 90

6.3 Display CPU List: [Ctrl] [Esc] ........................................................ 90

6.4 Select Computer: [Ctrl] xxxx [Enter] ............................................ 91

6.5 Switch to the Next Port in Sequence: [Ctrl] [+] ........................... 91

6.6 Switch to the Previous Port in Sequence: [Ctrl] [–] ..................... 91

6.7 Switch to the Prior Port: [Ctrl] [←] or [Ctrl] [Backspace] ......... 91

6.8 Display User-Station Status: [Ctrl] D ............................................. 92

6.9 Log Out: [Ctrl] L ............................................................................ 92

6.10 Disconnect: [Ctrl] Q ....................................................................... 92

6.11 Reset Keyboard and Mouse: [Ctrl] R ............................................. 92

6.12 Reset/Enable Mouse in Windows NT and UNIX: [Ctrl] O ......... 93

6.13 Send Null Byte to PS/2 Type Mouse: [Ctrl] N .............................. 93

6.14 Identify Firmware Revision: [Ctrl] I ............................................... 94

6.15 Start Scan: [Ctrl] S .......................................................................... 94

6.16 End Scan: [Ctrl] X .......................................................................... 95

6.17 Pass This Command Through: [Ctrl] X or [Ctrl] [Tab] .............. 95

7. Using the Dedicated Serial Ports ............................................................ 96

7.1 Basic Setup: Establishing a Serial Connection ................................ 96

7.2 The Serial Options Menu ................................................................. 97

7.2.1 Option 1. Change Starting Computer ................................. 98

7.2.2 Option 2. Change Serial Port Baud Rate (Data Rate) ........ 98

7.2.3 Option 3. Receive New Kernel or Main Program

(Upgrade Firmware) .......................................................... 99

7.2.4 Options 4 and 5. Send Main Program/Send Kernel

(Distribute Upgraded Firmware) .................................... 101

7.2.5 Option 6. Reset to Factory Defaults ................................... 102

7.2.6 Option 7. Save Changes ...................................................... 102

7.2.7 Option 8. Exit and Restart Unit ......................................... 103

8. Using the CPU Ports as Serial Ports ...................................................... 104

9. Troubleshooting .................................................................................... 106

9.1 Common Problems ......................................................................... 106

9.2 Replacing a Power Supply in a Dual-Powered Affinity ................. 112

9.3 Calling Black Box ............................................................................ 112

9.4 Shipping and Packaging ................................................................ 112

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