Black Box MD1650A-JP Manual de usuario

CUSTOMER

SUPPORT

INFORMATION

SEPTEMBER 2006

MD1650A-JP

V.92 Dialup 2-Wire or 4-Wire

Leased-Line Data/Fax Modem

User’s Guide

To order: Call 03-5471-8800 • Fax: 03-5471-8822

Mailing address: 6-1-1 Heiwajima, Ota-ku, Tokyo, 143-6501, Japan

Web site: www.blackbox.co.jp • E-mail: [email protected]

FCC AND IC RFI STATEMENTS, TRADEMARK USAGE

FEDERAL COMMUNICATIONS COMMISSION

AND

INDUSTRY CANADA

RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used

properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio

communication. It has been tested and found to comply with the limits for a Class A computing device in

accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide

reasonable protection against such interference when the equipment is operated in a commercial

environment. Operation of this equipment in a residential area is likely to cause interference, in which

case the user at his own expense will be required to take whatever measures may be necessary to correct

the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio

Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques

de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

TRADEMARKS USED IN THIS MANUAL

Macintosh is a registered trademark of Apple Computer, Inc.

AT&T is a registered trademark of AT&T.

BLACK BOX and the Double Diamond logo are registered trademarks of BB Technologies, Inc.

AS/400 is a registered trademark of International Business Machines Corporation.

Linux is a registered trademark of Linus Torvalds.

MNP is a registered trademark of Microcom Systems, Inc.

Windows and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the

United States and/or other countries.

UL is a registered trademark of Underwriters Laboratories, Inc.

UNIX is a registered trademark of UNIX System Laboratories, Inc.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

V.92 DIALUP 2-WIRE OR 4-WIRE LEASED-LINE DATA/FAX MODEM USER’S GUIDE

RoHS/WEEE Compliance

This modem is RoHS/WEEE compliant.

WEEE Directive

The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to

take back electronics products at the end of their useful life. A sister directive, RoHS (Restriction of Hazardous

Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the

products at the design phase. EU-based manufacturers, distributors, retailers, and importers are obliged to

finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per

the WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging. It indicates that this product must not be

disposed of with other waste. Instead, it is the user’s responsibility to dispose of their waste equipment by

handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

The separate collection and recycling of your waste equipment at the time of disposal will help to conserve

natural resources and ensure that it is recycled in a manner that protects human health and the environment.

For more information about where you can drop off your waste equipment for recycling, please contact your

local city office, your household waste disposal service or where you purchased the product.

Safety Warnings

• Use this product with UL®and cUL Listed computers only.

• To reduce the risk of fire, use 26 AWG or larger telephone wiring.

• Do not install telephone wiring during a lightning storm.

• Do not install a telephone jack in a wet location unless the jack is specifically designed for wet locations.

• Do not touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at

the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone during an electrical storm; you might be shocked by lightning.

• Do not use a telephone in the vicinity of a gas leak.

Contents

Chapter Page

1. Specifications .........................................................................................................................................................6

2. Overview .................................................................................................................................................................8

3. Installation..............................................................................................................................................................9

3.1 Connect the Modem to Your System..........................................................................................................9

3.1.1 Connect to Your PC ....................................................................................................................9

3.1.2 Connect to the Telephone Line (Dialup Connection) ...........................................................9

3.1.3 Connect the Two-Wire Leased Line ........................................................................................10

3.1.4 Connect the Four-Wire Leased Line .......................................................................................10

3.1.5 Connect the Modem to the AC Power Outlet........................................................................10

3.1.6 Connect the Phone to the Modem (Optional)......................................................................10

3.1.7 Power-On Test ...........................................................................................................................10

3.2 Install the Modem Driver..........................................................................................................................10

3.2.1 Windows 98/Me/XP and Windows 2000................................................................................10

3.2.2 Windows NT..............................................................................................................................11

3.2.3 Removing an Old Modem Driver ............................................................................................11

3.3 Setting Your Country or Region Code .....................................................................................................11

3.3.1 Using the LCD Panel................................................................................................................12

3.3.2 Using the Global Wizard ..........................................................................................................13

3.3.3 Using AT Commands ...............................................................................................................13

3.4 Install PhoneTools .....................................................................................................................................13

4. Using the Front Panel .........................................................................................................................................14

4.1 Modem Configuration ..............................................................................................................................14

4.2 LED Indicators...........................................................................................................................................14

4.3 LCD.............................................................................................................................................................15

4.3.1 Option Selection.......................................................................................................................15

4.3.2 Menu Structure.........................................................................................................................15

4.4 Menu Overview ..........................................................................................................................................16

4.4.1 Status Trunk ..............................................................................................................................17

4.4.2 Basic Options Trunk .................................................................................................................20

4.4.3 Advanced Options Trunk .........................................................................................................27

4.4.4 Remote Configuration Trunk ..................................................................................................33

4.4.5 Diagnostics Trunk .....................................................................................................................34

4.4.6 Phone Number Memory Trunk...............................................................................................35

4.4.7 Caller I.D. Trunk.......................................................................................................................36

4.4.8 Region Select Trunk .................................................................................................................37

5. Leased-Line Operation........................................................................................................................................38

5.1 Two-Wire Setup..........................................................................................................................................38

5.2 Four-Wire Setup.........................................................................................................................................39

5.3 Dial Backup and Leased-Line Restoral Setup .........................................................................................40

CONTENTS

V.92 DIALUP 2-WIRE OR 4-WIRE LEASED-LINE DATA/FAX MODEM USER’S GUIDE

Contents (continued)

Chapter Page

6. Remote Configuration.........................................................................................................................................43

6.1 Basic Procedure .........................................................................................................................................43

6.2 Extra Security Measures ............................................................................................................................43

6.2.1 Changing the Remote Configuration Password.....................................................................43

6.2.2 Changing the Remote Escape Character................................................................................44

7. Callback Security..................................................................................................................................................45

7.1 Setup Procedures.......................................................................................................................................45

7.2 Assigning Callback Passwords ...................................................................................................................46

7.3 Assigning Callback Phone Numbers ........................................................................................................47

7.4 Calling Procedure......................................................................................................................................49

7.5 Callback Security Commands ...................................................................................................................49

7.6 Callback Assignments Form......................................................................................................................51

8. Troubleshooting...................................................................................................................................................52

8.1 None of the Indicators Light ....................................................................................................................52

8.2 The Modem Does Not Respond to Commands ......................................................................................52

8.3 The Modem Cannot Connect When Dialing ..........................................................................................53

8.4 The Modem Disconnects While Online ..................................................................................................54

8.5 The Modem Cannot Connect When Answering.....................................................................................55

8.6 File Transfer is Slower Than It Should Be ...............................................................................................55

8.7 Data is Being Lost ......................................................................................................................................55

8.8 There are Garbage Characters on the Monitor ......................................................................................55

8.9 The Modem Doesn’t Work with Caller ID...............................................................................................56

Appendix A. Regulatory Compliance .......................................................................................................................57

A.1 FCC Part 68 Telecom.................................................................................................................................57

A.2 Canadian Limitations Notice....................................................................................................................58

A.3 EMC, Safety, and R&TTE Directive Compliance ....................................................................................58

A.4 International Modem Restrictions ...........................................................................................................59

A.5 New Zealand Telecom Warning Notice ...................................................................................................59

A.6 South African Notice.................................................................................................................................60

Appendix B. Technical Support ................................................................................................................................61

B.1 Calling Black Box.......................................................................................................................................61

B.2 Shipping and Packaging ...........................................................................................................................61

Appendix C. Upgrading the Firmware .....................................................................................................................62

Appendix D. Installing a Modem Under Linux.......................................................................................................65

Chapter Page

Appendix E. Pin Descriptions....................................................................................................................................67

E.1 RS-232 Pin Descriptions ............................................................................................................................67

E.2 RS-232 Cable Pinouts.................................................................................................................................69

E.3 Leased Line Pinouts ..................................................................................................................................70

CONTENTS

V.92 DIALUP 2-WIRE OR 4-WIRE LEASED-LINE DATA/FAX MODEM USER’S GUIDE

1. Specifications

Server-to-Client Data Rates: 56K or V.92 speeds when accessing a 56K or V.92 server (actual speed depends on

server capabilities and line conditions)

Client-to-Client Data Rates: 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9600,

7200, 4800, 2400, 1200, or 0–300 bps

Fax Data Rates: 14,400, 12,000, 9600, 7200, 4800, 2400, or 300 bps

Data Format: Serial, binary, synchronous, or asynchronous

Commands: AT, V.25bis, TIA/EIA TR.29 Class 2

Command Buffer: 60 characters

Modem Compatibility: ITU-T V.90, V.92; 56K ITU-T V.34 enhanced, V.34, V.32terbo, V.32bis, V.32, V.25bis,

V.22bis, V.22; Bell 212A and 103/113; ITU-T V.42, V.42bis; ITU-T V.21 & V.23 in international versions, V.44

Fax Compatibility: ITU-T Group 3, Class 1 and 2, T.4, T.30, V.21, V.27ter, V.29, V.17, and TIA/EIA TR29.2, V.34,

V.17

Error Correction: ITU-T V.42 (LAP-M or MNP®3 and 4)

Data Compression: ITU-T V.42bis (4:1 throughput), MNP 5 (2:1 throughput)

Speed Conversion: Serial port data rates adjustable to 300, 1200, 2400, 4800, 9600, 19,200, 38,400, 57,600,

115,200, and 230,400 bps

Operation Modes: Fax online modes; full duplex over dial-up and two-wire or four-wire leased lines; data mode,

command mode, online command mode, V.54 test mode

Flow Control: X-ON/X-OFF (software), RTS/CTS (hardware)

Transmission Level: -11 dBm (dialup), -10 dBm (leased line)

Frequency Stability: ±0.01%

Receiver Sensitivity: -43 dBm under worst-case conditions

AGC Dynamic Range: 43 dB

Cables: RJ-11

NOTE

Any cables connected to the computer should be shielded to reduce interference.

Diagnostics: Power-on self-test, local analog loop, local digital loop, remote digital loop

Speaker: 1-inch (2.5-cm) speaker for call progress monitoring

User Controls: (1) Power switch, (1) speaker volume control, (4) LCD control buttons

Interface: TIA/EIA RS-232C/ITU-T V.24/V.28

Connectors: (1) DB25 female, (3) RJ-11, (1) power connector

Indicators: (1) 32-character backlit LCD for status and configuration information; (6) LEDs: Transmit Data,

Receive Data, Carrier Detect, Off Hook, Terminal Ready, and Test Mode

Temperature Tolerance: Operating: 32 to 120°F (0 to 49°C) ambient under closed conditions;

Storage: 14 to 185°F (-10 to +85°C)

Humidity Tolerance: 20 to 90%, noncondensing

Power: 100–240 VAC, 50–60 Hz autosensing

Size: 1.4"H x 6.2"W x 9"D (3.6 x 15.7 x 22.9 cm)

Weight: 2 lb. (0.9 kg)

CHAPTER 1: Specifications

V.92 DIALUP 2-WIRE OR 4-WIRE LEASED-LINE DATA/FAX MODEM USER’S GUIDE

2. Overview

The V.92 Dialup 2-Wire or 4-Wire Leased-Line Data/Fax Modem supports two- or four-wire leased lines. Since

leased-line operation uses two client modems connected to each other, the maximum leased-line data rate is

33.6 kbps.

The modem offers interactive automatic dialing. You can store four command lines or telephone numbers of

up to 30 characters each in the modem’s nonvolatile memory. The modem pulse- or tone-dials, and recognizes

dial tones and busy signals for reliable call-progress detection. It can also detect AT&T®calling-card tones. It is

FCC-registered for connection to telephone networks without notification to the telephone company.

The modem’s front panel includes a liquid crystal display (LCD) and four buttons, which together can be used

to either display the current connection status of the modem or to configure the modem. The modem also can

be configured through standard AT commands; these appear in the AT Commands Reference Guide that’s

included on the system CD that accompanies your system.

Additional features include:

• Complies with major international standards to ensure compatibility with other modems.

• Uses DTMF and tone detection to distinguish data and fax calls when used with software that supports these

features.

• Supports serial port speeds to 230.4 kbps with compatible serial ports.

• Supports automatic fallback to slower speeds in noisy line conditions, and fall-forward to faster speeds as

conditions improve.

• Supports both synchronous and asynchronous data transfer.

• Supports callback security and remote configuration.

• Supports AS/400®applications.

• Automatically disables compression when transferring already-compressed files.

• Can autodial, redial, pulse (rotary), and touchtone dial.

• Detects dial tones and busy signals for reliable call-progress detection.

• Supports plug-and-play (PnP) operation.

• Can be flash upgraded.

• Supports V.17, Class 1, Class 2 (V.92), and Group 3 fax standards, allowing it to communicate with other fax

modems as well as fax machines.

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