BAFANG DP E170.CAN Manual de usuario

BF-DM-C-DP E170-EN November 2019

DEALER MANUAL FOR DISPLAY

CONTENT

7.1 Important Notice 2

7.2 Introduction of Display 2

7.3 Product Description 3

7.3.1 Specifications 3

7.3.2 Functional Overview 3

7.4 Display Installation 3

7.5 Display Information 4

7.6 Key Definition 4

7.7 Normal Operation 5

7.7.1 Switching the System ON/OFF 5

7.7.2 Selection of Support Levels 5

7.7.3 Headlights / backlighting 5

7.7.4 Battery Capacity Indication 5

7.8 Error Code Definition 6

7 DEALER MANUAL FOR

DP E170.CAN

2BF-DM-C-DP E170-EN November 2019

7.2 INTRODUCTION OF DISPLAY

• Model: DP E170.CAN • The label marking is as follow:

Note: Please keep the QR code label attached

to the display cable. The information from the

Label is used for a later possible software

update.

7.1 IMPORTANT NOTICE

• If the error information from the display

cannot be corrected according to the inst-

ructions, please contact your retailer.

• The product is designed to be waterproof. It

is highly recommended to avoid submerging

the display under water.

• Do not clean the display with a steam jet,

high-pressure cleaner or water hose.

• Please use this product with care.

• Do not use thinners or other solvents to

clean the display. Such substances can

damage the surfaces.

• Warranty is not included due to wear and

normal use and aging.

BF-DM-C-DP E170-EN November 2019

DEALER MANUAL FOR DISPLAY

7.3 PRODUCT DESCRIPTION

7.3.1 Specifications

• Operating temperature: -20℃~45℃

• Storage temperature: -20℃~60℃

• Waterproof: IPX5

• Bearing humidity: 30%-70% RH

7.3.2 Functional Overview

• Battery capacity indicator

• Switch on and off

• Indication and selection of support level

• Control of lighting system

• Indication for error messages

7.4 DISPLAY INSTALLATION

1. After the bracket is welded to the bicycle

frame, the key unit can be ﬁxed on the key

base by M4*12 screws. Then attach the

aluminum label.

Please keep the surface of key unit clean

and dry. After attaching the label, please

apply a certain of pressure to make it ﬁt.

2. Assemble the main body of display with

cabling through customer's bicycle tube.

3. Dock the DP’s male connector “h” with

EB-BUS’s female connector “H” as indicated.

4BF-DM-C-DP E170-EN November 2019

7.5 DISPLAY INFORMATION

The display area is indicated by RGB lights,

including the support level, battery capacity

and error indication.

• Display of Support Level

It shows the current support level of 1-3.

• Display of Battery Capacity

The RGB light indicates the current battery

capacity. Under the state of support level, if

there is no operation within 5s, the screen

will switch to display the battery capacity.

• Display of Error Code

The RGB light ﬂashes at a frequency of 1Hz.

7.6 KEY DEFINITION

DP E170.CAN has a single button, which achieves to power on and off the machine, select the

support levels, and switch on and off the headlight.

BF-DM-C-DP E170-EN November 2019

DEALER MANUAL FOR DISPLAY

7.7 NORMAL OPERATION

7.7.1 Switching the System ON/OFF

Press and hold (>2S) on the display to

turn on the system.

Press and hold (>2S) again to turn off

the system.

In the off state, the leakage current is less

than 1uA.

7.7.2 Selection of Support Levels

When the display is turned on, press

(<0.5S) to switch to the support level and

change the output power of the motor. The

default level is level 1-3. The lowest level is

1, the highest level is 3.

level 1- Cyan; level 2- Blue; level 3- Purple

7.7.3 Headlights / backlighting

ON: Double click when the light is off,

and the controller will turn on the lights.

OFF: Double click when the light is on,

and the controller will turn off the light.

(After turning on the headlight, the bright-

ness of DP will decrease, and vice versa.)

7.7.4 Battery Capacity Indication

Capacity Range Color

40% < C ≤ 100% Green

20% ≤ C ≤ 40% Yellow

5% ≤ C < 20% Red

<5% Flashing Red

The current battery capacity is displayed by

default upon powering on. Press (<0.5S)

to display the current level, and short press

again to switch the level.

Under the state of support level, if there

is no operation within 5s, the screen will

switch to display the battery capacity.

6BF-DM-C-DP E170-EN November 2019

7.8 ERROR CODE DEFINITION

The display can show the errors of a pedelec. When the fault is detected, the RGB lights will ﬂash at a frequency

of 1 Hz. The ﬂashing blue light indicates the tens digit of the error code, while the ﬂashing cyan light indicates

the unit digit. For example:

Error code 25 :

The blue light ﬂickers for 2 times, and the cyan light ﬂickers for 5 times.

Note: Please read carefully the description of the error code. When the error code appears, please ﬁrst restart the

system. If the problem is not eliminated, please contact your dealer or technical personnel.

Error Declaration Troubleshooting

04 The throttle has fault.

1. Check the connector and cable of the throttle are

not damaged and correctly connected.

2. Disconnect and reconnect the throttle, if still no

function please change the throttle.

05 The throttle is not back in its

correct position.

Check the connector from the throttle is correctly

connected. If this does not solve the problem, please

change the throttle.

07 Overvoltage protection

1. Remove and re-Insert the battery to see if it

resolves the problem.

2. Using the BESST tool update the controller.

3. Change the battery to resolve the problem.

08 Error with the hall sensor signal

inside the motor

1. Check all connectors from the motor are correctly

connected.

2. If the problem still occurs, please change the

motor.

09 Error with the Engine phase’s Please change the motor.

The temperature inside the en-

gine has reached its maximum

protection value

1. Turn off the system and allow the Pedelec to cool

down.

2. If the problem still occurs, please change the

motor.

11 The temperature sensor inside

the motor has an error Please change the motor.

12 Error with the current sensor in

the controller Please change the controller or contact your supplier.

BF-DM-C-DP E170-EN November 2019

DEALER MANUAL FOR DISPLAY

Error Declaration Troubleshooting

13 Error with the temperature

sensor inside of the battery

1. Check all connectors from the battery are correctly

connected to the motor.

2. If the problem still occurs, please change the

Battery.

The protection temperature

inside the controller has reached

its maximum protection value

1. Allow the pedelec to cool down and restart the

system.

2. If the problem still occurs, please change the

controller or contact your supplier.

15 Error with the temperature

sensor inside the controller

1. Allow the pedelec to cool down and restart the

system.

2. If the problem still occurs, Please change the con-

troller or contact your supplier.

21 Speed sensor Error

1. Restart the system

2. Check that the magnet attached to the spoke is

aligned with the speed sensor and that the distance

is between 10 mm and 20 mm.

3. Check that the speed sensor connector is connect-

ed correctly.

4. Connect the pedelec to BESST, to see if there is a

signal from the speed sensor.

5. Using the BESST Tool- update the controller to see

if it resolves the problem.

6. Change the speed sensor to see if this eliminates

the problem. If the problem still occurs, please

change the controller or contact your supplier.

25 Torque signal Error

1. Check that all connections are connected correctly.

2. Please connect the pedelec to the BESST system to

see if torque can be read by the BESST tool.

3. Using the BESST Tool update the controller to see

if it resolves the problem, if not please change the

torque sensor or contact your supplier.

8BF-DM-C-DP E170-EN November 2019

Error Declaration Troubleshooting

26 Speed signal of the torque

sensor has an error

1. Check that all connections are connected correctly.

2. Please connect the pedelec to the BESST system to

see if speed signal can be read by the BESST tool.

3. Change the Display to see if the problem is solved.

4. Using the BESST Tool update the controller to see

if it resolves the problem, if not please change the

torque sensor or contact your supplier.

27 Overcurrent from controller

Using the BESST tool update the controller. If the

problem still occurs, please change the controller or

contact your supplier.

30 Communication problem

1. Check all connections on the pedelec are correctly

connected.

2. Using the BESST Tool run a diagnostics test, to see

if it can pinpoint the problem.

3. Change the display to see if the problem is solved.

4. Change the EB-BUS cable to see if it resolves the

problem.

5. Using the BESST tool, re-update the controller

software. If the problem still occurs please change

the controller or contact your supplier.

33 Brake signal has an error

(If brake sensors are ﬁtted)

1. Check all connectors are correctly connected on

the brakes.

2. Change the brakes to see if the problem is solved.

If problem continues Please change the controller or

contact your supplier.

35 Detection circuit for 15V has

an error

Using the BESST tool update the controller to see if

this resolves the problem. If not, please change the

controller or contact your supplier.

36 Detection circuit on the keypad

has an error

Using the BESST tool update the controller to see if

this resolves the problem. If not, please change the

controller or contact your supplier.

BF-DM-C-DP E170-EN November 2019

DEALER MANUAL FOR DISPLAY

Error Declaration Troubleshooting

37 Controller WDT circuit is faulty

Using the BESST tool update the controller to see if

this resolves the problem. If not, please change the

controller or contact your supplier.

38 Sensor WDT circuit is faulty

Using the BESST tool update the sensor to see if

this resolves the problem. If not, please change the

sensor or contact your supplier.

41 Total voltage from the battery is

too high Please change the battery.

42 Total voltage from the battery is

too low

Please Charge the battery. If the problem still occurs,

please change the battery.

43 Total power from the battery

cells is too high Please change the battery.

44 Voltage of the single cell is too

high Please change the battery.

45 Temperature from the battery is

too high

Please let the pedelec cool down.

If problem still occurs, please change the battery.

46 The temperature of the battery

is too low

Please bring the battery to room temperature. If the

problem still occurs, please change the battery.

47 SOC of the battery is too high Please change the battery.

48 SOC of the battery is too low Please change the battery.

61 Switching detection defect 1. Check the gear shifter is not jammed.

2. Please change the gear shifter.

62 Electronic derailleur cannot

release. Please change the derailleur.

71 Electronic lock is jammed

1. Using the BESST tool update the Display to see if it

resolves the problem.

2. Change the display if the problem still occurs,

please change the electronic lock.

81 Bluetooth module has an error

Using the BESST tool, re-update the software onto

the display to see if it resolves the problem.

If not, Please change the display.

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