ADTRAN SmartRG SR400ac Manual de usuario

/ Gateway User Manual

Model: SR400ac

Release: 5.2 January 2021

Software Version: 10.8.8.1

501 SE Columbia Shores Boulevard, Suite 500

Vancouver, Washington 98661 USA

+1 360 859 1780 / smartrg.com

Table of Contents

Welcome! 4

Purpose & Scope 4

Intended Audience 4

Getting Assistance 4

Disclaimer 4

Important Safety Instructions 5

WEEE Statement 5

Importantes Mesures de Sécurité 5

DEEE Statement 5

Getting Familiar with your Gateway 6

LED Indicators 6

Connections 7

LAN 7

WAN 7

USB 7

POWER 7

External Buttons 8

WPS Button (5 GHz Band) 8

WiFi Button (2.4 GHz Band) 8

On/Off Button 8

Reset Button 8

Installing your SR400ac Gateway 9

Logging in to the SR400ac Interface 10

User Preferences 11

Saving Your Changes 12

Dashboard 13

Network 14

Status 14

Ethernet WAN 15

Internet 15

DHCP for IPv4 WANs 16

Static Address for IPv4 WANs 17

PPPoE for IPv4 WANs 17

DHCPv6 for IPv6 WANs 19

Static Address for IPv6 WANs 20

IPTV 20

Management 22

Cross-Connect 23

LAN Network 24

DHCP Server 25

Defining a Custom DNS Server 27

Defining a Static DHCP Association 27

DHCP Clients 29

Ethernet Ports 30

Guest Network 31

DHCP Server 32

Defining a Static DHCP IP Address Association 34

DHCP Clients 35

Video Network 36

Static 36

DHCP 37

DHCP Server 38

Defining a Static DHCP IP Address Association 40

DHCP Clients 42

Multicast 42

Video Analyzer 43

Routing 44

Static Routes 45

DNS 47

Advanced 48

Downstream QoS 49

Firewall 49

Firewall Settings 49

Router Access 50

Firewall Rules 52

DMZ 55

Port Forwarding 56

WiFi 59

Status 59

Scan 59

Radios 60

Networks 62

Mesh 64

Clients 64

Performance 65

Client Performance 66

Advanced 68

Devices 69

Intellifi Devices 69

Accessing Device Information 70

Viewing Device Details 70

Viewing Connection Details 72

Pausing Internet Access 72

Connected Devices 72

Device Groups 74

Access Schedule 76

Services 80

UPNP 80

DLNA 81

TR-069 Configuration 81

SNMP 84

Hosts 85

DDNS 86

Cloud Storage 89

File Sharing 90

Content Filter 92

Admin 94

Update 94

Configuration 96

Router Management 97

Passwords 99

Net Tools 100

Event Log 102

Configuring Log Settings 103

Time 104

Operating Mode 105

Reboot 105

Logging out 107

Appendix: Compliance Statements 108

Table of Contents

FCC Interference Statement 108

FCC Radiation Exposure Statement 108

5GHz 108

Revision History 109

Welcome!

Thank you for purchasing this SmartRG product.

SmartRG offers solutions that simplify the complex Internet ecosystem. Our solutions include hardware, software, applications,

enhanced network insights, and security delivered via a future-proof operating system. Based in the USA, SmartRG provides local,

proactive software development and customer support. We proudly offer the best, most innovative broadband gateways available.

Learn more at www.SmartRG.com.

Purpose & Scope

This User Manual provides SmartRG customers with installation, configuration and monitoring information for their SR400ac gateway.

Intended Audience

The information in this document is intended for Network Architects, NOC Administrators, Field Service Technicians and other

networking professionals responsible for deploying and managing broadband access networks. Readers of this manual are assumed to

have a basic understanding of computer operating systems, networking concepts and telecommunications.

Getting Assistance

The ADTRAN Support Community provides how-to information, forums, documentation and software downloads.

lSubscribers: If you require further help with this product, please contact your service provider.

lService providers: if you require further help with this product, please open a support request.

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system,

translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical,

photocopying, manual, or otherwise, without the prior written permission of SmartRG, Inc.

Disclaimer

SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither

does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to

any products described herein without notice. This publication is subject to change without notice.

Any trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective

owners.

Important Safety Instructions

When using your telecommunications equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and

injury to persons, including the following:

1. Use only the power adaptor that is included with the device.

2. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near

a swimming pool.

3. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from

lightning.

4. Do not use the telephone to report a gas leak in the vicinity of the leak.

5. CAUTION - To Reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

The socket-outlet shall be installed near the equipment and shall be easily accessible.

WEEE Statement

The WEEE logo (shown at the left) appears on the product to indicate that this product must not be disposed of or dumped with your other

household wastes. You are required to dispose of your electronic or electrical waste equipment by delivering it to the specified collection

point for recycling of such hazardous waste.

Importantes Mesures de Sécurité

tre prises pendant l’utilisation de matérial télécommunications afin de réduire les risques d’incendie, de choc électrique Certaines mesures de

sécurité doivent et de blessures. En voici quelquesunes:

1. Utilisez uniquement l'adaptateur secteur fourni avec l'appareil.

2. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol

humide ou près d’une piscine.

3. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut présenter un risque de choc

électrique causé par la foudre.

4. Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite.

5. ATTENTION - Pour réduire les risques d’incendie, utiliser uniquement des conducteurs de télécommunications 26 AWG au de section

supérleure.

le socle de prise de courant doit être installé à proximité du matériel et doit être aisément accessible.

DEEE Statement

Le logo DEEE (illustré à gauche) apparaît sur le produit pour indiquer que ce produit ne doit pas être jeté ou jeté avec vos autres déchets

ménagers. Vous êtes tenu de vous débarrasser de vos déchets d'équipements électroniques ou électriques en les livrant au point de

collecte spécifié pour le recyclage de ces déchets dangereux.

Getting Familiar with your Gateway

This section explains the SR400ac gateway's lights, ports, and buttons.

LED Indicators

Your SR400ac gateway has several status indicators (LEDs) on its top which are described below.

There is also a small LED on the front of the gateway that flickers when data is being transferred.

Legend: White White blinking Green Green blinking Red

LED Action Explanation

POWER Device in CFE mode

Device powered on and ready for use

WAN Device online (at 1000 BASE-T)

Device online (at 10/100 BASE-T)

WAN Ethernet connected (at 1000 BASE-T)

Data being transferred (at 1000 BASE-T)

WAN Ethernet connected (at 10/100BASE-T)

Data being transferred (at 10/100BASE-T)

INTERNET Gateway online

Data being transferred

Internet authentication / connection has failed

USB / USB 3.0 USB device connected

Data being transferred

2.4 GHZ

5 GHZ

WiFi enabled

Data being transferred

(locked WiFi / WPS)

WPS enabled

Data being transferred

LAN 1-4 LAN Ethernet connected (at 1000 BASE-T)

Data being transferred (at 1000 BASE-T)

LAN Ethernet connected (at 10/100BASE-T)

Data being transferred (at 10/100BASE-T)

Connections

The SR400ac's exterior ports are shown in the following cabling diagram.

LAN

The four yellow RJ45 Ethernet ports located on the back of the gateway (labeled LAN1, LAN2, LAN3, LAN4) are used to connect

client devices such as computers and printers.

WAN

The red RJ45 port labeled WAN is used to connect the SR400ac gateway to another network device using a RJ45/Ethernet cable.

USB

The two USB ports (2.0 port on the back and 3.0 on the left side) are used to connect USB storage devices to the gateway for

transferring data. They also provide +5 VDC for charging other devices.

POWER

lUse ONLY the dedicated power supply included with your gateway (3-amp 12 v). Intended for indoor use only.

lDo NOT open the device. Opening or removing covers can expose dangerous high voltage points or other risks. ONLY qualified

service personnel can service the device. Please contact your vendor for further information.

External Buttons

The SR400ac gateway provides push-button controls on its exterior for critical features. These buttons provide a convenient means

to trigger WPS mode, toggle the WiFi radios on and off, or reset the gateway. The button functions are described below.

WPS Button (5 GHz Band)

WiFi Protected Setup™ (WPS) is a standard means for creating secure connections between the gateway and various wireless client

devices. It is designed to simplify the pairing process between devices. Thisbutton is located on the left side of the SR400ac

gateway.

Press this button for 1-3 seconds, the 5 GHz LED starts to flash. If no client pairs with the gateway after 2 minutes, the 5 GHz LED

turns off.

When the gateway pairs successfully with a client, the 5 GHz LED glows solid for 5 minutes and then turns off.

WiFi Button (2.4 GHz Band)

The WiFi button toggles the 2.4 GHz WiFi radio on and off. This button is located on the left side of the SR400ac gateway. Look at the

2.4 GHz LED indicator to determine the current state of the WiFi radio.

To activate the radio, press and hold the WiFi button for 3-5 seconds then release. Expect a 1-3 second delay before the 2.4 GHz

LED turns on. The WiFi radio is now on.

To deactivate the radio, press and hold the WiFi button for 3-5 seconds then release. Expect a 1-3 second delay before the 2.4 GHz

LED turns off. The WiFi radio is now off.

On/Off Button

The On/Off button turns the gateway on and off. This button is located on the left side of the gateway.

Reset Button

The Reset button returns the gateway to its default settings.

This button is in a small circular hole in the back of the gateway case with the actual button mounted behind the surface. This style

of push button prevents the gateway from being inadvertently reset during handling.

Warning: Do not press the Reset button unless you want to clear the current settings.

To restore the default settings, insert a thin wire (such as a paper clip) into the hole, press the Reset button for 1 second, then

release the button. The gateway reboots and returns to the current defaults.

To return the gateway to factory default settings, press the Reset button until the LEDs flash red and orange. The gateway reboots

and returns to the default settings applied in the factory. This process may take a few minutes.

Installing your SR400ac Gateway

1. Connect a LAN port on the SmartRG gateway to a PC using an Ethernet cable.

2. To connect a broadband device (such as a cable modem):

a. Connect one end of an Ethernet cable to the WAN port on the SmartRG gateway and connect the other end of the

cable to the broadband modem.

b. Connect one end of the supplied silver cable to the broadband modem and connect the other end of the cable to the

wall jack installed by your provider.

3. Plug the power adapter to the wall outlet and then connect the small end of to the Power port on the back of the gateway.

4. Turn on the unit by pressing the Power button on the side of the gateway.

The gateway is now automatically being set up to connect to the Internet. This process may take a few minutes to complete before

you can begin using your Internet applications (browser, email, etc.).

If connection to the Internet is unsuccessful, verify that all cable connections are in place and the gateway’s power is turned on.

Logging in to the SR400ac Interface

To manually configure the SR400ac gateway, you must access the gateway's Web-based UI.

1. Configure your computer's IP interface to acquire an IP address automatically using DHCP.

2. Open a browser and enter the gateway's default address: http://192.168.1.1 in the address bar. The sign-in page

appears.

3. Enter the default username and password.

oFor the administrator user, these are "admin" and "admin".

oFor the support user, these are "support" and the last three octets of the MAC address. The MAC address is

located on a label on the back of the gateway. Make sure to enter the letters in all caps and include the

separating colons (e.g., AA:BB:CC).

To review the end user license agreement, click the License Agreement link at the bottom right corner of the

browser window. The agreement appears in a separate tab.

Note: If you have forgotten the password, click Forgot password? and follow the instructions to reset the gateway to

the factory defaults. Then, enter the credentials provided with the gateway when it first arrived.

4. Click Sign In. The Dashboard page appears, showing data about your system.

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