ZyXEL Communications PRESTIGE 2602HWL

Contents

1. 0 Setup Hardware

2. 0 Setup Network

3.0 Setup Wireless

4.0 Test VoIP Account

5.0 Changing Password

1.1 Please ensure that you have the following equipment:

1. ZyXEL 2602HWL

2. Vshaped cable - Green cable (lifeline) and Gray cable (DSL)

note: you need to use double adapter to connect to phone socket

with a ﬁlter on the green cable.

3. RJ-11 Cable

4. Standard PSTN Telephone

5. Network Card for connection to your PC (not supplied by TPG)

6. Ethernet Cable (blue) for connection to a PC or Hub

7. AC power supply adaptor

8 . Micro Filter

1.2 Please follow the setup diagram above.Please keep in mind

that it is necessary to have a micro ﬁlter for each device

plugged into a telephone wall socket that is on the same

service number as your ADSL (eg: telephone/answering

machine/fax/PayTV). Your PC should be turned off during this

process.

2.1 Click on the Start button on the bottom left hand corner, and

then choose Control Panel.

2.2 Double click on Network Connections. If there is no icon for

Network Connections, click on Switch to Classic View on

the top left hand corner and then double click on Network

Connections.

2.3 On the Network Connections window double click on Local

Area Connection.

ZyXEL VoIP 2602HWL - Setup guide

1.0 Setup Hardware

2.0 Setup Network

Page 1 of 6

A/C

Adapter

POWER

PHONE1 LINE

PHONE2

1234

DO NOT

USE

NOT TO SCALE

1 (of up to 4) Home Computer(s) Regular Telephone used

for VoIP out going calls

Regular PSTN Landline

Phone Line

Wall Socket

Phone Line

Wall Socket

Power Point

ADSL Filter

RJ-11 Cable

RJ-45 Cable

1.1.

5.5.

6.6.

7.7.

8.8.

3.3. 2.2.

grey line

green line

double

adapter

ADSL-Filter

2.4 On the Local Area Connection Status window click on

Properties.

2.5 (a) On the Local Area Connection Properties window click on

Internet Protocol (TCP/IP).

(b) Click Properties.

2.6 (a) On the Internet Protocol (TCP/IP) Properties window click

on Obtain an IP address automatically.

(b) On the Internet Protocol (TCP/IP) Properties window click

on Obtain DNS Service addresses automatically.

After you have install your wireless network adapter, you need to run

Wireless Network Installation Wizard (Control Panel - Network

Connection). Please refer to manufacture regarding Installation.

3.1 Choose Setup My Wireless Connection.

Page 2 of 6

3. 0 Setup Wireless

Page 3 of 6

3.2 Wireless Network Setup Wizard, click on Next

3.3 Click on Set up a new wireless network, then next

3.4 Type Network Name (SSID) and select automatically assign a

network key

3.5 Click on Set up a network Manually, Next

3.6 The wizard is completed, click ﬁnish

3.7 You will see Wireless Network Connection window, please wait

until the connection is complete.

Page 4 of 6

3.11 Click on Wireless.

3.12 From WEP Encryption drop down box choose 64bit. In the

key1 text box choose and type the key. (You will have to read

the notes to make your decision).

3.8 Close the Wireless connection window.

3.9 Login into your modem,open Internet Explorer, type 192.168.1.1

in the address bar press enter, type admin as your password and

then click Login.

3.10 Click on Wireless LAN (under Advanced Setup).

3.13 You will not be able to access conﬁguration page until you

refresh your wireless network and connect again.

Please check the call rates displayed on TPG website (http://

www.tpg.com.au/voip/callrates.php ) before dialling.

4.1 To call a destination listed in TPG Metro Calling Zone or TPG

Regional Calling Zone:

Dial the 2-digit area code (02,03,07,08) and then the 8-digit local

phone number. Please note even if you are calling a local number,

area code is still required.

For example: to call telephone number 9999 9999 in Sydney, dial 02

9999 9999

4.2 To call a destination outside of TPG Metro Calling Zone or

TPG Regional Calling Zone:

Dial 001161, 1-digit area code (2,3,7,8) and then the 8-digit local

phone number.

For example: to call telephone number 9999 9999 in Armidale, dial

001161 2 9999 9999.

Please always delete the leading ”0”from the area code when calling

this way.

4.3 To call a mobile phone within Australia:

Dial the 10-digit mobile phone number directly.

For example: to call mobile number 0422 999 999 in Australia, dial

0422 999 999.

4.4 To call an internatal destination:

Dial 0011, the country code, the area code and then the local phone

number.

For example: to call telephone number 9999 9999 in London, dial

0011 4420 9999 9999.

LifeLine Options

Lifeline allows you to use VoIP phone service and PSTN phone ser-

vice through the ZyXEL 2602HWL.

- You can receive incoming PSTN phone calls.

- You can make outgoing PSTN phone calls by dialing a preﬁx * then

wait 5 seconds, the phone will then switch from VoIP to PSTN.

- You can still make PSTN phone calls if the ZyXEL 2602HWL loses

power.

5. 0 Change ADSL Password

5.1 For security purposes we highly recommend you to change

your password. Go to the following link to change your

password:

https://cyberstore.tpg.com.au/your_account/changepass.html

Activation of your new password will take approx.15 minutes.

NOTE: we will now be logging into ZyXEL router.

5.2 Browse to 192.168.1.1.

5.3 Enter“admin”into the password ﬁeld. (TPG ZyXEL default

password “admin”).

5.4 Click on Login.

5.5 Click on WAN, underneath the Advanced Setup menu.

5.6 Click on WAN Setup, underneath the WAN Functions heading.

Page 5 of 6

4. 0 Test VoIP Account

5.7 In the Password, underneath the Login Information heading,

type your new TPG Password.

5.8.1Click on the Apply button, at the bottom of the screen.

5.8.2 Click on the Main Menu button on the left hand side

5.9 Click on Voice, underneath the Advance Setup menu.

5.10 Click on SIP Setting, beneath the Voice - Voice Functions

heading.

Support Information

For any installation, conﬁguration or billing enquiries, please call:

1300 360 855

Or you can email your queries to helpdesk@tpg.com.au

Or visit www.tpg.com.au/helpdesk for further information.

The Help Desk service is available:

Monday to Friday 8:00am - Midnight

Weekends 9:00am - 9:00pm

Public holidays 9:00am - 6:00pm

5.11 In the SIP Number textbox, beneath the SIP Settings heading,

type the TPG Username .

5.12 In the User-ID textbox, beneath the Authentication heading,

type the TPG Username.

5.13 In the password textbox, beneath the Authentication

heading, type the TPG Users Password.

5.14 Click the Apply button.

5.15 Click on Logout, on the left hand menu.

Page 6 of 6

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