ZyXEL Communications Omni 288S Manual de usuario

Omni 288S

User’s Manual

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Foreword

Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any

defects in materials or workmanship for a period of up to two (2) years from the date of

purchase. During the warranty period, and upon proof of purchase, should the product

have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its

option, repair or replace the defective products or components without charge for either

parts or labor, and to whatever extent it shall deem necessary to restore the product or

components to proper operating condition. Any replacement will consist of a new or

remanufactured functionally equivalent product of equal value, and will be solely at the

option of ZyXEL. This warranty shall not apply if the product is modified, misused,

tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note: Repair or replacement, as provided under this warranty, is the exclusive remedy of

the purchaser. This warranty is in lieu of all other warranties, express or implied, including

any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL

shall in no event be held liable for indirect or consequential damages of any kind or

character to the purchaser.

To obtain the services of this warranty, please contact ZyXEL’s Service Center, refer to

the separate Warranty Card for your Return Material Authorization number (RMA).

Products must be returned Postage Prepaid. It is recommended that the unit be insured

when shipped. Any returned products without proof of purchase or those with an out-

dated warranty will be repaired or replaced (at the option of ZyXEL) and the customer

will be billed for parts and labor. All repaired or replaced products will be shipped by

ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If

the customer desires some other return destination beyond U.S. borders, the customer

shall bear the cost of the return shipment. This warranty gives you specific legal rights,

and you may also have other rights which vary from state to state.

The contents of this book may not be reproduced (in any part or as a whole) or

transmitted in any form or by any means without the written permission of the publisher.

Omni 288S User’s Manual, Rev no. 1.01

Liability Notice

ZyXEL does not assume any liability arising out of the application or use of any products,

or software described herein. Neither does it convey any license under its patent rights

nor the patents rights of others. ZyXEL further reserves the right to make changes in any

products described herein without notice. This document is subject to change without

notice.

Acknowledgements

The trademarks and brand names mentioned in this manual are used for plain

informational purposes. Trademarks and brand names are the property of their respective

owners.

Foreword

FCC Part 15 Information

This device complies with Part 15 of FCC rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operations.

This equipment has been tested and found to comply with the limits for a CLASS B

digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy, and if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interference to radio/television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment. Shielded RS-232 cables are

required to be used to ensure compliance with FCC Part 15, and it is the responsibility of

the user to provide and use shielded RS-232 cables.

FCC Requirements

This equipment complies with Part 68 of the FCC Rules. On the base unit of this

equipment is a label that contains, among other information, the FCC Registration

Number and the Ringer Equivalence Number (REN) for this equipment.

IF REQUESTED, THIS INFORMATION MUST BE GIVEN TO THE TELEPHONE

COMPANY.

The REN is useful to determine the quantity of the devices you may connect to your

telephone line and still have all of those devices ring when your telephone number is

called. In most, but not all areas, the sum of the RENs of all devices connected to one

line should not exceed five (5.0). To be certain of the number of devices you may

connect to your line, as determined by the total RENs, you should contact your local

telephone company to determine the maximum REN for your calling area.

If your equipment causes harm to the telephone network, the telephone company may

discontinue your service temporarily. If possible, they will notify you in advance. But if

Foreword

iii

advance notice isn’t practical, you will be notified as soon as possible. You will be

informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or

procedures that could affect the proper functioning of your equipment. If they do, you

will be notified in advance to give you an opportunity to maintain uninterrupted telephone

service.

If you experience trouble with this telephone equipment, please contact the Address and

Phone number listed in the warranty card for information on obtaining service or repairs.

The telephone company may ask that you disconnect this equipment from the network

until the problem has been corrected or until you are sure the equipment is not

malfunctioning.

The user is not authorized to repair or modify the equipment beyond uploading firmware

into the flash EPROM.

This equipment may not be used on coin service provided by the telephone company.

Connection to party lines is subject to state tariffs.

Information for Canadian Users

The Industry Canada (IC, formerly DOC) label identifies certified equipment.

This certification means that the equipment meets certain telecommunications

network protective, operational, and safety requirements. IC does not guarantee

that the equipment will operate to a user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The

equipment must also be installed using an acceptable method of connection. In

some cases, the company’s inside wiring associated with a single line individual

service may be extended by means of a certified connector assembly (telephone

extension card). The customer should be aware that the compliance with the

above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or alterations made

by the user to this equipment, or equipment malfunctions, may give the

telecommunications company cause to request the user to disconnect the

equipment.

For their own protection, users should ensure that the electrical ground

connections of the power utility, telephone lines, and internal metallic water pipe

system, if present, are connected together. This precaution may be particularly

important in rural areas.

Caution: Users should not attempt to make such connections

themselves, but should contact the appropriate electrical

inspection authority, or electrician, as appropriate.

Foreword

The Load Number (LN) assigned to each terminal device denotes the percentage

of the total load to be connected to the telephone loop used by the device without

overloading. The termination on a loop may consist of any combination of

devices, subject only to the requirement that the total of the Load Numbers of all

the devices not exceed 100. The load number for the Omni 288S is 10.

This apparatus does not exceed the class B limits for radio noise emissions from digital

apparatus set out in the radio interference regulations of Industry Canada.

Telephone Company Requirements

It is not necessary to notify your telephone company before installing the modem, but

your telephone company may request the following information:

• Telephone number to which the modem is connected.

• Manufacturer and Model Number.

ZyXEL Communications Corporation

Omni 288S

• FCC Part 68 Approval Number and REN#.

1ROTAI-22730-PT-E

REN# 0.3B

You will find also this information on a sticker on the bottom of the modems case.

The modem is connected to a public switched line using a USOC (Universal Service

Order Code) RJ11C modular jack.

Table of Contents

Foreword........................................................................... i

Limited Warranty............................................................................................. i

FCC Part 15 Information................................................................................. ii

FCC Requirements..........................................................................................ii

Information for Canadian Users......................................................................iii

Telephone Company Requirements ...................................................................iv

Chapter 1 - Introduction................................................1-1

How to Use this Manual.................................................................................1-1

Unpacking Your Modem.................................................................................1-2

Becoming a Registered Owner.......................................................................1-3

Omni 288S Modem Features..........................................................................1-3

Chapter 2 - Installation..................................................2-1

Required Steps for Omni 288S Installation....................................................2-1

Optional Steps for Omni 288S Installation.....................................................2-2

Driver and Software Installation....................................................................2-3

Windows 95 Driver Installation......................................................................2-3

Windows 95 Dial-up Networking....................................................................2-5

Setup for DOS Fax/Modem Software...............................................................2-9

Chapter 3 - Basic Modem Operation.............................3-1

Understanding AT Commands........................................................................3-1

Using the Windows 95 Hyper Terminal Program.............................................3-1

Dialing and Answering Techniques................................................................3-2

Dialing using the ATD Command...................................................................3-2

Auto-Answer and Hook Controls.....................................................................3-3

Making Your First Connection.......................................................................3-3

Quick Tips when issuing AT Commands........................................................3-4

Modem Result Codes .....................................................................................3-5

Viewing S Register Values.............................................................................3-5

Changing S Register Values...........................................................................3-6

Non-Volatile Memory....................................................................................3-6

Storing Phone Numbers.................................................................................3-6

Dialing Stored Phone Numbers......................................................................3-6

Saving Settings and User Profiles...................................................................3-7

Helpful Hints for PC Computers ....................................................................3-7

Default Modem Settings for PC’s....................................................................3-7

ZyXEL Serial/Parallel I/O Card .....................................................................3-8

Helpful Hints for Mac Computers..................................................................3-8

Special AT Command Settings for Mac...........................................................3-8

Mac Serial Port.............................................................................................3-8

Mac Software Tips.........................................................................................3-8

Helpful Hints for UNIX-Based Computers.....................................................3-9

Serial Cable..................................................................................................3-9

Basic Modem Settings for UNIX.....................................................................3-9

Unix Software Tips........................................................................................3-9

Chapter 4 - Advanced Data Communications...............4-1

Front Panel LEDs...........................................................................................4-1

DTE Interface.................................................................................................4-2

Synchronous and Asynchronous Communications............................................4-2

UART...........................................................................................................4-2

Serial Port....................................................................................................4-2

RS-232C or EIA-232D/E................................................................................4-3

Serial RS-232C Cable....................................................................................4-3

Communication Protocols and Speeds ...........................................................4-3

Universal Protocol Compatibility...................................................................4-4

Choosing the Modem Link Options.................................................................4-4

Setting the DTE to DCE Rate.........................................................................4-5

Error Control..................................................................................................4-5

Data Compression..........................................................................................4-6

Hardware or Software Flow Control.............................................................4-7

Chapter 5 - Synchronous Mode Operation...................5-1

V.25bis Command Set....................................................................................5-1

Clock Options ................................................................................................ 5-2

RTS Options...................................................................................................5-2

Command State Options.................................................................................5-2

Dialing from Synchronous Mode....................................................................5-3

Answering from Synchronous Mode ..............................................................5-3

Chapter 6 - Leased Line Operation ...............................6-1

Connecting to a 2-Wire Leased Line..............................................................6-1

Leased Line Handshaking...............................................................................6-1

Terminating a Leased Line Connection ..........................................................6-2

Chapter 7 - Cellular Mode Operation.............................7-1

Cellular Phone Systems..................................................................................7-1

Cellular Impairments......................................................................................7-1

Cellular Modems and ZyCellular Technology................................................7-2

ZyCellular Modes..........................................................................................7-2

Cellular Mode Usage.....................................................................................7-3

Cellular Modem Installation Examples..........................................................7-3

Office Installation .........................................................................................7-6

Chapter 8 - Special Functions.......................................8-1

Security Functions..........................................................................................8-1

Levels of Security..........................................................................................8-1

User Passwords.............................................................................................8-1

Remote Configuration.....................................................................................8-2

Caller Number Delivery (Caller ID)..............................................................8-4

Distinctive Ring ............................................................................................. 8-6

Extended Distinctive Ring (EDR)..................................................................8-7

Setting Up EDR.............................................................................................8-8

EDR Application Example .............................................................................8-9

Chapter 9 - Fax Operation .............................................9-1

Fax Basics......................................................................................................9-1

Fax Branding................................................................................................9-1

Modem as Fax Machine .................................................................................9-1

ITU-T T.30 Fax Protocol ...............................................................................9-2

Fax Command sets..........................................................................................9-2

Class 1 Command Set....................................................................................9-2

Class 2 Command Set....................................................................................9-4

Class 2.0 Command Set .................................................................................9-8

Extended Fax AT Command Set....................................................................9-13

Flow Control...............................................................................................9-16

Fax Reception from a BBS...........................................................................9-16

Chapter 10 - Voice Mode Operation............................10-1

Voice Data Compression.............................................................................. 10-1

Automatic Detection of Voice, Data, Fax.....................................................10-2

Voice Input/Output Devices .........................................................................10-2

Microphone and Speaker Jacks ....................................................................10-2

Voice Input/Output Device Selection.............................................................10-2

Voice Mode Application Examples .............................................................10-3

Recording a greeting message......................................................................10-3

Playing a voice file through the internal speaker...........................................10-3

Plaing a voice file through the phone line.....................................................10-4

Omni 288S as a Voice answering machine....................................................10-4

Omni 288S as a Fax answering machine.......................................................10-4

Omni 288S as a Data answering machine.....................................................10-5

Voice States and Operation Modes..............................................................10-6

Voice Command State..................................................................................10-6

Voice Data States........................................................................................10-7

Events and Actions with Shielded Code ......................................................10-8

Event Detection and Reporting.....................................................................10-8

Action Commands in Voice Data State..........................................................10-9

Voice AT Commands.................................................................................10-10

AT Command Syntax..................................................................................10-11

Supported Commands in Voice Mode Operation..........................................10-12

Voice Mode Action Commands...................................................................10-14

Voice Mode Configuration Commands........................................................10-16

Chapter 11 - AT Command Set Summaries.................11-1

Basic AT Command Set...............................................................................11-1

Description of ATI2 Output:.........................................................................11-3

Extended AT& Command Set.......................................................................11-4

Extended AT* Command Set........................................................................11-7

Chapter 12 - Status Registers & Result Codes ...........12-1

S-Register Descriptions...............................................................................12-1

Basic S-Registers "ATSn=x".........................................................................12-1

Extended S-Registers "ATSn=x"....................................................................12-1

Result Code Options ..................................................................................12-10

"ATXn" Result Code Option Table..............................................................12-10

Result Code Field Descriptions..................................................................12-11

Connect Strings for Error Corrected Connections........................................12-11

Chapter 13 - Diagnostics & Troubleshooting.............13-1

Diagnostics................................................................................................... 13-1

Power-On Self Test......................................................................................13-1

Resetting The Modem ..................................................................................13-2

Loopback Tests............................................................................................13-2

Indicator Lights ..........................................................................................13-3

Trouble Shooting..........................................................................................13-4

Command Echo Problems............................................................................13-5

Appendix A - Upgrading Your Modem.........................A-1

Appendix B - Contacting ZyXEL ..................................B-1

ZyXEL Phone Numbers..................................................................................B-1

Online Access................................................................................................B-2

Internet........................................................................................................ B-2

CompuServe................................................................................................. B-2

Appendix C - Connector Pinouts.................................C-1

Phone Jack Pinouts.........................................................................................C-1

PC Serial Port Pinouts....................................................................................C-1

Macintosh Serial Port Pinouts........................................................................C-2

Glossary........................................................................D-1

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