Zoom V3 1612 Manual de usuario

Quick Start

Zoom V3 with Global Village™

This Quick Start includes instructions for Windows PC users.

Macintosh and Linux users should refer to the User’s Guide on

the CD, which also has additional information for Windows

users. The CD also contains Customer Support information,

and Online Gaming instructions for Xbox®Live and PlayStation

2®.

What’s in the Package

Ethernet Cable

Power Cube

USB Cable

Software CD-ROM

Phone Cord

The CD contains the Installation Software, User Manual, Warranty,

and Customer Support information.

In addition, you may have a phone-jack adapter to adapt the RJ-11

phone cord for a different phone jack (certain countries only).

If anything is missing or damaged, contact Zoom Customer

Support or your retailer or distributor.

What You Will Need

•An Ethernet cable modem or Ethernet DSL modem.

•A Windows PC equipped with a Network Interface Card

(NIC) or a USB port.

If you are using a Macintosh or a Linux computer, please see

the User’s Guide for instructions.

•Atelephone to plug into the V3 if you plan to use VoIP.

•An accessible telephone jack (a jack where you can plug in a

regular telephone and make calls).

Quick Start Instructions

Installing the V3 involves five steps: Installing the Software,

Installing the Hardware, Configuring Internet Explorer,

Configuring Your V3, and Setting Up VoIP Service.

Step 1: Installing the Software

If your computer has an available Ethernet jack, we recommend

that you use it instead of the USB jack. This will simplify

installation.

If you decide to use the V3’s USB jack, you must remove any

previously installed USB modem drivers on your computer before

installing this software. On the desktop, click the Start button,

point to Settings, and select Control Panel. In Control Panel,

double-click Add/Remove Programs, on the Install/Uninstall

tab, select your old USB modem from the list, and click Remove.

Now continue below.

1Your computer must be on. Insert the supplied CD into

your computer’s CD drive. The CD should start automatically

and the Select Language screen should appear. (If the CD

does not start automatically, on the desktop, click the Start

button, click Run, and then type D:\setup.exe, where Dis

the letter of your CD drive.)

2Select your language and click the Installation Wizard

button. The software installation proceeds automatically.

3When the process is complete, you will be prompted to click

Finish and then Shut Down to turn off your computer so you

can connect the hardware. Remove the CD from your CD

drive after you shut down your computer.

Step 2: Installing the Hardware

Installing the Hardware is a two-step process, Making the

Connections, and Powering Up.

Making the Connections

1The software must be installed before you proceed. Then,

unplug or turn off the power to your PC and everything

connected to your PC including your cable/DSL modem.

2Plug your phone into the V3’s PHONE jack.

If you have a cordless phone with one or more handsets, plug

the base station into the V3’s PHONE jack.

Note: If RJ-11 phone jacks are not used in your country, you

will need a phone adapter. Plug the adapter into the V3’s

PHONE jack and then plug in your phone.

3Connect the V3 to the traditional telephone network.

Plug one end of the V3’s phone cord into the V3’s TELCO

jack and the other end into a telephone jack where you would

normally plug in a standard telephone. If you are using DSL,

this jack should have a DSL phone filter installed on it. Phone

filters block the DSL frequencies so that someone making a

normal phone call won’t hear noise on the line. They also keep

phone conversations from interfering with DSL performance.

If you do not have a DSL phone filter, they are available at

most retail stores that sell consumer electronics.

4Connect the V3 to your cable or DSL modem.

Plug one end of an Ethernet cable into your cable or DSL

modem and plug the other end into the WAN port of the V3.

If your cable or DSL modem is already connected to your PC

with an Ethernet cable, leave the cable plugged into the cable

or DSL modem. Then, unplug the other end from the PC and

plug the end you just unplugged into the V3’s WAN port.

5If you have an existing router, we recommend that you

replace the existing router with the V3, which has a built-in

router. If, however, you need to connect the V3 behind

another router, plug one end of the Ethernet cable into the

WAN port of the V3 and plug the other end into a LAN port

of the router.

6If you have a wireless access point or are using a wireless

router as an access point,unplug if from your computer or

modem and plug it into one of the V3’s LAN ports.

7Connect the V3 to your computer. We recommend that you

use the Ethernet port if possible, because Ethernet provides a

more reliable connection.

Ethernet - Plug one end of the included Ethernet cable into

one of the V3’s LAN ports (1, 2, 3, or 4) and plug the other

end into the computer’s Ethernet port.

USB - Plug one end of the USB cable into the V3’s USB port

and the other end into the computer’s USB port.

Powering Up

To ensure that all the devices you just connected to the V3 install

correctly, you need to power up each device one at a time.

1Plug in the modem’s Power Supply, and turn on the

modem’s on/off switch if it has one.

Plug the modem’s power cube into a power outlet.

Wait for one-two minutes so that you are sure the modem has

completed its power up process before proceeding to Step 2.

2Plug in the V3’s Power Supply.

Plug the included power cube into a power outlet and then

into the V3’s power (PWR) jack.

Wait for one-two minutes so that you are sure the V3 has

completed its power up process before proceeding to Step 3.

Note: Use only the power cube shipped with the V3 or you

may cause damage to your hardware.

3Turn the computer on.

If you are using USB, a Found New Hardware box should

display, showing the progress of the installation. Follow the

prompts.

—Windows XP users: You may see Hardware Installation

disclaimer boxes regarding Windows logo testing. You can

safely disregard these messages and click Continue Anyway.

—Windows 2000 users: You may see a Digital Signature

Not Found dialog box. You can safely disregard this message

and click Yes.

—Windows 98/Me users: Restart your computer if you are

prompted to do so.

Step 3: Configuring Internet

Explorer

The software that you use to make an Internet connection must be

set for a network connection, not a dial-up connection. If you

are already using a cable or DSL modem, you shouldn’t need to do

anything. If you are just setting up your cable or DSL Internet

connection for the first time, see the Configuring Internet

Explorer instructions in the User’s Guide on your CD for

instructions.

Step 4: Configuring Your V3

•If you have a Cable Modem, see Configuring the V3 for a

Cable Modem

•If you have a DSL Modem, see Configuring the V3 for a DSL

Modem.

Configuring the V3 for a Cable Modem

The V3 is set up by default to work with a cable modem, so

additional configuration is normally not required.

1Go to your Web browser (i.e., Internet Explorer or Netscape

Navigator) and try to connect to a familiar Web address.

2If you connect successfully, your installation is complete

and you’re ready to browse the Web! Continue with Step 5:

Setting Up VoIP Service on page 10.

Configuring the V3 for a DSL Modem

1Open the Zoom Configuration Manager.

You should have a Zoom icon on your desktop. You must

double-click this icon to open up the Zoom

Configuration Manager. (If you do not have an icon,

open your Web browser, type http://10.2.2.2 and press

Enter.)

2Log into the Zoom Configuration Manager.

Type admin for the username and zoomvoip for the

password in lowercase letters. (You will need to use this

username and password each time you want to log into the

Zoom Configuration Manager.)

3The Basic Setup page displays.

At Internet Connection Type, pull down the list of selections

and choose the type of DSL your provider uses. If you don’t

know what type you have, read below.

The three most common types of DSL service are PPPoE,

PPPoA, and 1483. There is also Static IP, but it is very unlikely

that you are using it without knowing. You would have had to

ask your service provider for it, and there is typically an

additional monthly fee.

It is very important that this selection is correct, so if you

don’t know what type of service you have, we recommend that

you call your service provider and ask them. If you can’t call

them, the tables beginning on page 19 should help you figure it

out.

4Click Save Changes. The screen may change slightly,

depending on the type of DSL you select.

5Configuring the V3 for DSL PPPoE, PPPoA, 1483, or

Static IP.

If you selected DSL PPPoE:

Your service provider should have given you a username

(usually your email address or the characters preceding the @

username and password that you used to get into the Zoom

Configuration Manager.) If you cannot remember or cannot

find your username and password, call your service provider

and tell them you have misplaced your username and

password. Then enter them as well.

If you selected DSL PPPoA or DSL 1483:

To make the V3 work with DSL PPPoA or 1483, you will have

to configure your DSL modem. For PPPoA, you need to “pass

through” your DSL modem’s IP Address to the V3. For DSL

1483, you need to “turn off NAT.” NAT is a kind of firewall.

You will have to do this through your DSL modem

configuration software. Unfortunately there are many different

DSL modem manufacturers and each one handles this a little

bit differently, so we can’t give specific instructions for your

modem. You should find these settings in your DSL modem

user’s manual or configuration software under “Advanced

Features” or “Advanced Configuration.”

—If you have DSL PPPoA, the setting that you are looking

for is commonly called PPP Half Bridge, ZIPB, DHCP

Spoofing, or just IP Passthrough. When you find it, check

or select it.

—If you have DSL 1483, look for Setting NAT, NAT

Configuration, or something similar. When you find it, turn

off NAT.

If you selected DSL with Static IP:

Enter the static IP address,subnet mask, default gateway,

and DNS Server IP address assigned to you by your service

provider, and then click Add.

6Click Save Changes, then Write Settings to Flash and

Reboot, and then Confirm.

7Go to your Web browser (i.e., Internet Explorer or Netscape

Navigator) and try to connect to a familiar Web address.

8If you connect successfully, your installation is complete

and you’re ready to browse the Web! Continue with Step 5:

Setting Up VoIP Service on page 10. If you do not connect

successfully, refer to the Troubleshooting Tips on page 14.

Step 5: Setting Up VoIP Service

Global Village VoIP service is included with your V3. With Global

Village, you can make free VoIP calls to other Global Village users

(and to many other VoIP users) anywhere in the world. You can

also use Global Village to make low-cost calls to virtually any

phone in the world. With Global Village, there’s no sign up fee and

no required monthly fee. You only pay for the calls you make.

1Test your connection and get your VoIP phone number.

Dial # and wait for the dial tone, and then dial 1 2 3. (If you

previously set up the V3 for VoIP Only Mode, DO NOT dial

the #symbol.)

An automated attendant will provide you with a seven-

digit Global Village VoIP telephone number. Make sure to

write it down. This is your personal VoIP phone number, the

number other VoIP users will use to call you.

2Set up your personal Global Village account.

Click the Voice over IP icon at the top of any page of the

Zoom Configuration Manager, and then click the Global

Village Features button at the bottom of the page.

(To get to the Zoom Configuration Manager, double-click

the Zoom icon on your desktop (or type 10.2.2.2 in your Web

browser). Then log in by entering the username admin and the

password zoomvoip.)

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