Yealink T21 Manual de usuario

Vox Centrex Yealink T20/T21 User Guide

Author Dale Ellwood

Department: Vox Telecom R&D

Date: September 2014

TABLE OF CONTENTS

Handset Description ……………………………………………

Page 2

Keypad Lock ………………………………………………………

Page 5

Directory ……………………………………………………………

Page 5

Adding an Entry ………………………………………….

Page 5

Edit or Delete an Entry …………………………………

Page 5

Black List ……………………………………………………

Page 5

Dialling from Directory ………………………………….

Page 6

Making a Call ………………………………………………………

Page 6

Placing call on Hold …………………………………………….

Page 6

Making 2nd Call ……………………………………………. Page 6

Answering a call ………………………………………………….

Page 6

Denying an Incoming Call …………………………….

Page 7

Call History …………………………………………………………

Page 7

Do Not Disturb (DND) ……………………………………………

Page 7

Call Forwarding ……………………………………………………

Page 7

Call Waiting …………………………………………………………

Page 8

Call Transfer ……………………………………………………….. Page 8

Blind Transfer ………………………….…………………. Page 8

Announced Transfer ……………..………….…………. Page 8

3 Way Conference ………………………………………………… Page 8

Call Pick Up …………………………………………………………. Page 8

Voicemail ……………………………………………………………. Page 9

Customer Self-Care ……………………………………………… Page 10

Created By Dale Ellwood 1Vox_Yealink_SIP-T20P_V2

Keypad

The DTMF numeric keypad

•Entry of digits only (e.g., when dialling a phone number)

•Typing in letters and digits.

The Power Indication LED

On: the phone is powered.



Off: the phone is not powered.

Line/Function soft keys

2x Line buttons.

Created By Dale Ellwood 2Vox_Yealink_SIP-T20P_V2

Navigation Keys

Use the navigation keys to navigate in the display menus and

confirm/cancel actions.

The audio device control keys can perform the following actions:

Adjust the volume of the handset, headset, speaker and ring tone.

Allows for hands-free communication during calls.

Place and receive calls through an optionally connected headset.

Mute during calls.

Allow users to access the voicemail messages.

Transfer the current call to a third party.

Redial.

Created By Dale Ellwood 3Vox_Yealink_SIP-T20P_V2

Icon Instruction

The IP Phone displays different kinds of icons on its LCD; you can refer to

the following for their meanings:

Flashes when the internet is disconnected

Received Call

Dialled Calls

Input Method: all letters and numbers

Input Method: numbers

Input Method: letters in lower case

Input Method: letters in upper case

Call mute

Voicemail

SMS

Call Hold

Call Forward

Missed Call

Auto answer

In handset mode

Hands-free Speaker Phone Mode

In headset mode

Created By Dale Ellwood 4Vox_Yealink_SIP-T20P_V2

Keypad Lock

To lock the keypad:

Long Press the #key



The icon will be displayed on the top right corner of the idle screen.



To unlock the keypad:



Press any key, enter the PIN and press OK. “Default PIN is 1122”

To change the default PIN:

Press MENU->Settings->Basic Settings->Phone Unlock Pin



Enter the current Pin. “Default = 1122”



Use the navigation key to scroll down.

Enter the new Pin

Use the navigation key to scroll down.

Confirm the new PIN.

Press OK

Directory

Adding an entry

Press the Phone Book button. (left hand button under display)



Select Local Directory

Select Contact List

Select Add

Enter the name and use the navigation button to enter numbers

for contact.

Press OK to save.

Note: Use the 123 soft key to select between numeric and upper/lower

case alphanumeric modes. Use the X button to delete an entry.

Edit or Delete an entry

Press the Phone Book button



Select Local Directory

Select Contact List

Use the Up/Down navigation key to highlight the entry you want to edit or

delete.

Use the Left/Right navigation key to select Edit or Delete and press OK.

To edit the entry, use the navigation Up/Down button to edit the name

or number, press OK when finished.

Black List

Callers added to the Black List will go straight to your voicemail.

Created By Dale Ellwood 5Vox_Yealink_SIP-T20P_V2

Dialling from the Directory

Press the Phone Book button



Select Local Directory

Select Contact List

Use the navigation Up/Down key to highlight the entry you want dial.

Press the OK button.

Making a call

To make a phone call:

Pick up the handset, icon will be showed in the idle screen.



Press the Speaker button, icon will be showed in the idle screen.



Press the Speaker button then the Headset button if the headset

is connected to the Headset Port in advance.

You can also dial the number first, and then choose the method you

will use to speak to the other party.

Placing a Call on Hold

While on an active call, press the Hold button.



To retrieve the held call, press the Hold button again.

To active a 2nd call:

Place the 1st call on Hold.

Press Line 2 key.

Dial the number and press OK.

Toggle between held calls using the navigation Up/Down button

and press Hold to reconnect to the caller

Answering a call

Answering an incoming call

If you are not on an active call, lift the handset, press the Speaker to

answer using the speakerphone or press the Speaker button to answer

using the headset.



If you are on an active call, press the flashing Line 2 key to answer the

2nd call. This will place the 1st call on Hold and you can toggle between

the calls by using the navigation Up/Down button and pressing Hold.

Note: During the conversation, you can alternate between Headset, Handset and

Speakerphone by pressing the corresponding buttons or picking up the handset.

Created By Dale Ellwood 6Vox_Yealink_SIP-T20P_V2

Denying an incoming call

Press the Xbutton to reject an incoming call and send it directly to

your voicemail.

Call History

To access the handset call logs

Press the Menu button, scroll to History and press OK.



Use the navigation Left/Right button to scroll between, Dialled Calls,

Received Calls,Missed Calls or Forwarded Calls.



Use the navigation Up/Down key to scroll between the entries in each log.

Press OK to dial the number.

Press Contact button add it to the phone book.

DND (Do Not Disturb)

Note: All calls will be directed to your voicemail when DND is active.

Press Menu



Selects Features

Select DND

Select Enable or Disable

DND will be displayed in the screen

Call Forwarding

This feature allows you to forward an incoming call to another phone number e.g.

anther extension, a group or an external number. When call forwarding is active

the display showed the icon.

The following call forwarding events can be configured:

Cancel: Call forwarding is deactivated.



Always: All incoming calls are immediately forwarded.

Busy: Incoming calls are forwarded when the phone is busy. (Note; for

this feature to work, Call Waiting must be deactivated on the handset)



No Answer: Incoming calls are forwarded when the phone is

not answered after a specific period.

To configure Call Forwarding

Select: Menu->Features->Forward.



Select the type of forward you want.



Enable the forward using the navigation key.

Scroll down and enter the phone number you want to forward your calls to.



Press OK to save the changes.



When selecting No Answer forward, scroll down to enter the time,

in seconds, that the handset should ring before forwarding the call.

Created By Dale Ellwood 7Vox_Yealink_SIP-T20P_V2

Call Waiting

This call feature allows your phone to accept other incoming calls to an extension

already in an active call.

To enable/disable Call Waiting:

Select Menu->Features->Call Waiting.



Use the navigation keys or Disable/Enable soft key to active/inactive

call waiting.

Use the navigation key to select if a Tone is played while call waiting

is active.



Press OK to save the changes.

Call Transfer

Blind Transfer

Press the TRAN button during the active conversation; the call will be on

hold.



Dial the extension or telephone number and press TRAN.

Announced Transfer

Press the TRAN button during the active conversation; the call will be on

hold.



Dial the extension or telephone number and press OK.



Wait for the 3rd party to answer and announce the call.

Press the TRAN button.

3-way Conference

To establish a conference:

Press the Conf soft key during an active call.



The first call is placed on hold. Dial the number to conference in and press

OK.



When the call is answered, press the CONF button.

Hang up to disconnect all parties.

Call Pick Up

To answer a call ringing at another extension in the same pickup

group, dial *78.



To answer a call ringing at another extension not in the same

pickup group, dial *78 + extension number.

Created By Dale Ellwood 8Vox_Yealink_SIP-T20P_V2

Voicemail

Setting up your voicemail

Dial *98 or dial your extension number.

You will be directed to the Main Menu of your mailbox.

Select Option 1 to listen to your messages.



Select Option 3 for personal options.

Exit press *

Personal Options

Press 2 for admin options

oPress 1 to change your password. (Default is 777)

oPress 3 to change the prompt level.

oPress 4 to toggle date and time announcement on or off.

oPress 6 to toggle auto play on or off.

Press 3 for personal greetings.



oFor extended absence greeting press 1.

o For personal greeting press 2.

o To record your name press 3.

Retrieving Voicemail Messages

When messages are left in your mailbox, the message lamp will come

on and the display will indicate that you have a new voice message.



To access your mailbox press the Message button or the Connect

soft key.



Press 1.

While listening to voicemail messages:

Press any digit to skip to the end of the message.



To replay the message press 4

To delete the message press 7

To save the message press 9

Created By Dale Ellwood 9Vox_Yealink_SIP-T20P_V2

Otros manuales para T21

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Teléfono IP de Yealink

Yealink

Yealink W56P Telesystem Manual de usuario

Yealink

Yealink Yealink SIP-T48G Manual de usuario

Yealink

Yealink SIP VP-T49G Manual de usuario

Yealink

Yealink T42S Manual de usuario

Yealink

Yealink W73H Manual de usuario

Yealink

Yealink Yealink SIP-T42G Manual de usuario

Yealink

Yealink T48G Manual

Yealink

Yealink Yealink SIP-T48G Manual de usuario

Yealink

Yealink Yealink SIP-T42G Manual de usuario

Yealink

Yealink SIP-T3xG Manual de programación

Yealink

Yealink Yealink SIP-T28P Manual de usuario

Yealink

Yealink T43U Manual de usuario

Yealink

Yealink SIP-T27G Manual de usuario

Yealink

Yealink Yealink SIP-T20P Manual de usuario

Yealink

Yealink Yealink SIP-T26P Manual de usuario

Yealink

Yealink Yealink SIP-T22P Manual de usuario

Yealink

Yealink Telkom W52P Manual de usuario

Yealink

Yealink Yealink SIP-T20P Manual de usuario

Yealink

Yealink T46 Manual de usuario

Yealink

Yealink EXP43 Manual de instrucciones

Yealink

Yealink Yealink SIP-T22P Manual de usuario

Yealink

Yealink Yealink SIP-T48G Manual de servicio

Yealink

Yealink Yealink SIP-T22P Manual de usuario

Yealink

Yealink SIP-T4X Manual de usuario

Manuales populares de Teléfono IP de otras marcas

Alcatel

Alcatel 4028 Manual de usuario

Polycom

Polycom Polycom VVX 600 Manual de usuario

Polycom

Polycom SoundPoint IP 450 Manual de usuario

Cisco

Cisco SPA-500 Series Manual de usuario

Polycom

Polycom SoundPoint IP 650 Manual de usuario

Proximus

Proximus Maestro 3016 IP Manual de usuario

Fanvil

Fanvil X4 Manual de usuario

Cisco

Cisco 7962 Manual de usuario

Snom

Snom 320 Manual de usuario

Avaya

Avaya 4625SW Manual de usuario

Nortel

Nortel 1140E Manual de usuario

Nexotek

Nexotek NT-P500 Manual de usuario

Avaya

Avaya Integral 5 R3.0 Manual de usuario

GE 28320EE2 - Dect 6.0 InfoLink 2 Manual de usuario

Avaya

Avaya 4600 Series Manual de servicio

Mitel

Mitel MIVOICE OFFICE 400 6940 SIP Manual de usuario

Nortel

Nortel i2050 Manual de usuario

Fiberme

Fiberme FAP260 Series Manual de usuario