Yealink SIP-T19(P) E2 Manual de usuario

Recovery Mode on Yealink IP phones

Overview

This guide shows how to use recovery mode to get your phone ready when it fails to start up.

There are four recovery modes:

1. Using HTTP server

2. Using TFTP server (not applicable to CP960 IP phones)

3. Using USB flash drive (only applicable to MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/

T53W/T53/T53C/T48U/T48S/T46U/T46S/T43U/T42U/T42S/T41S/CP920/CP960 IP phones)

4. Running backup system

Generally, when a Yealink IP phone is powered and connected to the network properly, it will start up

successfully and get ready for you to use. In case, the IP phone is accidentally powered off when

upgrading, the system data in the flash may be damaged and this makes the IP phone fail to start up.

Therefore, we strongly recommend that do not unplug or remove the power when the phone is

updating firmware or configurations.

Getting Started

Before using recovery mode to get the IP phone ready, the following steps are required:

1. Preparing the Firmware and other Resource Files

2. Configuring the HTTP Server, Configuring the TFTP Server or Connecting the USB Flash Drive to the

IP Phone

Preparing the Firmware and other Resource Files

For the firmware and other resource files, you can ask your Yealink reseller.

Different phone models require different resource files to be used for recovery mode. Some just need the

firmware, while others need extra files like “.bin” or “.rfs”in addition to the firmware.

The filename of the firmware used for recovery mode is strictly required. For example, to use recovery

mode on SIP-T46G IP phones, you must rename the firmware file as T46.rom.

For more details about the firmware name and required resource files, refer to the following table:

Phone Model

The Resource Files Required

Description

SIP-T19(P) E2

T19P_E2.rom, T19P_E2.bin, and T19P_E2.rfs

SIP-T21(P) E2

T21P_E2.rom, T21P_E2.bin, and T21P_E2.rfs

SIP-T23P/G

T2x.rom, T2X.bin, and T2X.rfs

Recovery Mode on Yealink IP phones

Phone Model

The Resource Files Required

Description

SIP-T27G

T27G.rom, T27G.bin, and T27G.rfs

Note: New factory phones

running V86 firmware version no

longer need “.bin” and “.rfs” files.

SIP-T29G

T29.rom, T29.bin, and T29.rfs

SIP-T33G

T33G.rom and T33G.bin

Note: New factory phones

running V86 firmware version no

longer need the “.bin” file.

SIP-T33P

T33P.rom and T33P.bin

SIP-T31P

T31P.rom and T31P.bin

SIP-T31G

T31G.rom and T31G.bin

SIP-T31

T31.rom and T31.bin

SIP-T30P

T30P.rom and T30P.bin

SIP-T30

T30.rom and T30.bin

SIP-T41P

T41.rom, T4X_SPI.bin, and T4X_SPI.rfs

SIP-T40G

T40G.rom, T40G.bin and T40G.rfs

SIP-T40P

T40.rom, T40.bin and T40.rfs

SIP-T42G

T42.rom, T4X.bin, and T4X.rfs

T42.rom, T42.bin, and T42.rfs (manufactured

before May 10th, 2013)

SIP-T46G

T46.rom, T46.bin, and T46.rfs

SIP-T48G

T48.rom, T48.bin, and T48.rfs

SIP-T42U

T42U.rom, T42U.bin, and T42U.rfs

Note: New factory phones

running V86 firmware version no

longer need these three files.

After entering the recovery mode,

the phone directly starts the

backup system.

SIP-T43U

T43U.rom, T43U.bin, and T43U.rfs

SIP-T46U

T46U.rom, T46U.bin, and T46U.rfs

SIP-T48U

T48U.rom, T48U.bin, and T48U.rfs

SIP-T41S

T41S.rom, T41S.bin, and T41S.rfs

Note: New factory phones

running V86 firmware version no

longer need “.bin” and “.rfs” files.

SIP-T42S

T42S.rom, T42S.bin, and T42S.rfs

SIP-T46S

T46S.rom, T46S.bin, and T46S.rfs

SIP-T48S

T48S.rom, T48S.bin, and T48S.rfs

SIP VP-T49G

T49.rom, T49.bin, and T49.rfs

VP59

VP59.rom, VP59.bin, VP59.rfs

Note: New factory phones

running V86 firmware version no

longer need these three files.

SIP-T57W

T57W.rom, T57W.bin, and T57W.rfs

SIP-T54W

T54W.rom, T54W.bin, and T54W.rfs

Recovery Mode on Yealink IP phones

Phone Model

The Resource Files Required

Description

SIP-T53W

T53W.rom, T53W.bin, and T53W.rfs

After entering the recovery mode,

the phone directly starts the

backup system.

SIP-T53

T53.rom, T53.bin, and T53.rfs

SIP-T58W

Note: After entering the recovery

mode, the phone directly starts

the backup system.

SIP-T58A

T58V.rom, T58V.bin, T58V.rfs

Note: New factory phones

running V86 firmware version no

longer need “.bin” and “.rfs” files.

MP54

MP54.rom, MP54.bin

MP56

MP56.rom, MP56.bin

MP58

MP58.rom, MP58.bin

CP860

CP860.rom, CP860.bin and CP860.rfs

CP920

CP920.rom, CP920.bin and CP920.rfs

Note: New factory phones

running V86 firmware version no

longer need “.bin” and “.rfs” files.

CP960

CP960.rom, CP960.bin and CP960.rfs

Note: New factory phones

running V86 firmware version no

longer need “.bin” and “.rfs” files.

CP925

Note: After entering the recovery

mode, the phone directly starts

the backup system.

CP965

Note: After entering the recovery

mode, the phone directly starts

the backup system.

VC400

VCS.rom, VCS.bin and VCS.rfs

VC120

VCS.rom, VCS.bin and VCS.rfs

VC110

VC110.rom, VC110.bin and VC110.rfs

Base for

W52P/W56P

W52P.rom, W5X.bin, and W5X.rfs

W60B

W60B.rom, W60B.bin and W60B.rfs

W80DM/W80B

W80B.rom, W80B.bin and W80B.rfs

W90DM/W90B

W90B.rom and W90B.bin

Recovery Mode on Yealink IP phones

Configuring the HTTP Server

This section shows how to configure a HTTP server for the windows system using the HFS tool. You can

download the HFS software online: http://www.snapfiles.com/get/hfs.html. If there is a HTTP server

installed on your local system, you can skip this section and go to the next.

Procedures

1. Create an HTTP root directory on the local system.

2. Place resource files to this root directory.

3. Double click the hfs.exe to start the application.

The main configuration page is shown as below:

4. Click Menu in the main page and select the IP address of the PC from IP address.

Recovery Mode on Yealink IP phones

Configuring the TFTP Server

This section shows how to configure a TFTP server for the windows system using the tftpd32 application.

You can download the tftpd32 application online: http://tftpd32.jounin.net/tftpd32_download.html. If there

is a TFTP server installed on your local system, you can skip this section and go to the next.

Procedures

1. Create a TFTP root directory on the local system.

2. Place resource files to this root directory.

3. Double click the tftpd32.exe to start the application.

4. Click the button to locate the TFTP root directory from the local system.

5. Select the local IP address from the Server interface drop-down menu.

Take a note of the server IP address (e.g., 10.2.11.123) which is used at the later stage.

Connecting the USB Flash Drive to the IP Phone

This section shows how to connect the USB flash drive to the IP phone. The USB flash drive should be

purchased separately.

This method is only applicable to MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/T53W

/T53/T48U/T48S/T46U/T46S/T43U/T42U/T42S/T41S/CP920/CP960 IP phones.

Note

Procedures

1. Place resource files to the USB flash drive.

2. Connect the USB flash drive to the IP phone.

The file system of the USB flash drive should be FAT32.

Recovery Mode on Yealink IP phones

Note

After successfully connecting the USB flash drive, LCD screen prompts “USB device has been

connected successfully!”.

Using Recovery Mode and Runing Backup

System on Yealink IP Phones

This section introduces how to enter recovery mode and run the backup system on Yealink IP phones

step by step.

For Dual System Devices

This section is only applicable to SIP phone series including SIP-T58W, SIP-T42U, SIP-T43U, SIP-T46U,

SIP-T48U, SIP-T57W, SIP-T54W, SIP-T53W, SIP-T53, SIP-T53C, CP965, CP925, and VP59.

Procedures

1. Long press (Speakerphone key) and reconnect the power adapter to trigger the recovery

mode. Do not release until the recovery mode wizard appears on the phone LCD screen.

On the CP960 IP phone, you can only connect to the USB port next to the micro USB port to use

the recovery mode.

Recovery Mode on Yealink IP phones

2. Press 1 to run the backup system.

Note

Using Recovery Mode on Yealink IP Phones

(HTTP Server)

This section introduces how to perform recovery mode using the HTTP server on Yealink IP phones step

by step.

For SIP Phone Series

This section is only applicable to SIP phone series including SIP-T27G, SIP-T30, SIP-T30P, SIP-T31,

SIP-T31P, SIP-T31G, SIP-T33P, SIP-T33G, SIP-T41S, SIP-T42S, SIP-T46S, SIP-T48S, SIP-T58A,

CP960, and CP920.

This feature can only be supported on new factory phones running firmware version 86 or later.

Procedures

1. Long press (Speakerphone key) and reconnect the power adapter to trigger the recovery

mode. Do not release until the recovery mode wizard appears on the phone LCD screen.

2. Press 1 to use the HTTP server.

For CP965/CP925 IP phones, you need to power on the device and long tap the Home touch

key when the Mute LED indicator glows red to trigger the recovery mode.

Recovery Mode on Yealink IP phones

3. Enter the desired values in the IP Address, Netmask, IP Gateway and HTTP Server fields

respectively.

Note

4. Press to complete the recovery mode.

The IP phone will download and upgrade the firmware from the HTTP server. After upgrading, the IP

phone will initialize successfully and get ready for use.

The LCD screen prompts “Initializing…Please Wait” when upgrading successfully.

Note

5. If the IP phone fails to upgrade, the LCD screen will indicate the failure. The user can repeat the

recovery mode procedures to try again.

For CP920 IP phones, you need to press the volume key ( or ) as the left or right

navigation key.

For SIP-T58A IP phones, you need to press / / as up/down/left/right

navigation key.

You need to press (for SIP-T58A phones), (for SIP-T3 IP phones) to complete the

recovery mode since there is no key.

…. Initializing ….

Please Wait

Welcome

IP Address:

Netmask:

IP Gateway:

HTTP Server:

10. 2. 11.124

255.255.255. 0

10. 2. 11.254

http://10.2.11.10

Recovery Mode on Yealink IP phones

6. Press to verify the current firmware version after upgrading successfully.

Note

Using Recovery Mode on Yealink IP Phones

(TFTP Server)

This section introduces how to perform recovery mode using the TFTP server on Yealink IP phones step

by step.

For SIP Phone Series

This section is only applicable to SIP phone series including MP54, MP56, MP58, VP59, SIP-T58A, SIP

VP-T49G, SIP-T57W, SIP-T54W, SIP-T53W, SIP-T53, SIP-T19P, SIP-T19(P) E2, SIP-T21(P) E2,

SIP-T23P/G, SIP-T27G, SIP-T29G, SIP-T33P/G, SIP-T31P/T31G/T31, SIP-T30P/T30, SIP-T40P/G,

SIP-T41P/S, SIP-T42G/S, SIP-T46G/S, SIP-T48G/S, CP920 and CP860.

The following procedures take the SIP-T46G IP phone for reference.

Procedures

1. Long press (Speakerphone key) and reconnect the power adapter to trigger the recovery

mode. Do not release until the recovery mode wizard appears on the phone LCD screen.

Note

2. Enter the desired values in the IP Address, Netmask, IP Gateway and TFTP Server fields

respectively.

For CP860/CP920, you need to long press the specified soft key (the second from the left on the

phone) since there is no Speakerphone key. For CP920/CP925, press 1 to use the TFTP server.

For MP54, MP56, MP58, VP59, SIP-T58A/T57W/T54W/T53W/T53/T48U/T48S/T46U/T46S/T43U

/T42U/T42S/T41S IP phones, you need to press 1 on the recovery mode selection screen to use

TFTP server. For more information, refer to For MP54/MP56/MP58/VP59/SIP-T58A/T57W/T54W/

T53W/T53/T48U/T48S/T46U/T46S/T43U/T42U/T42S/T41S/CP920 IP Phones.

You need to tap Settings->Status (for SIP-T58A IP phones) or press (for SIP-T3 IP phones)

to verify the current firmware version since there is no key.

Recovery Mode on Yealink IP phones

The IP phone must be configured in the same subnet as the TFTP server.

Note

3. Press to complete the recovery mode.

The IP phone will download and upgrade the firmware from the TFTP server. After upgrading, the IP

phone will initialize successfully and get ready for use.

The LCD screen prompts “Initializing…Please Wait” when upgrading successfully.

Note

4. If the IP phone fails to upgrade, the LCD screen will indicate the failure. You need to check and make

sure:

The connectivity between the TFTP server and the IP phone works well.

The resource files are correctly renamed and placed to the TFTP root directory.

Repeat the recovery mode procedures to try again.

The LCD screen prompts “Update Fail…Please reboot” when failing to upgrade:

You need to press (for SIP-T19(P) E2 IP phones), (for SIP VP-T49G IP phones), (for

SIP-T58A/T57W IP phones), (for MP56/MP58/VP59 IP phones), (for MP54 IP phones)

(for SIP-T3 IP phones) to complete the recovery mode since there is no key.

For MP54 IP phones, you need to press / / as up/down/left/right

navigation key.

For CP860/CP920 IP phones, you need to press the left or right side of the volume key

( )/( or ) as the left or right navigation key.

For SIP VP-T49G IP phones, you need to press / / / as up/down/left/

right navigation key.

For MP56/MP58/VP59/SIP-T58A/T57W IP phones, you need to press / / as

up/down/left/right navigation key.

…. Initializing ….

Please Wait

Welcome

IP Address:

Netmask:

IP Gateway:

TFTP Server:

10. 2. 11.124

255.255.255. 0

10. 2. 11.254

10. 2. 11.123

Este manual sirve para los siguientes modelos

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