Yealink VC400 Manual de servicio

Administrator’s Guide for Yealink Video Conferencing Systems

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Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO

CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS

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Declaration of Conformity

Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with the

essential requirements and other relevant provisions of the CE, FCC.

You can find the CE and FCC information from the label on the back of the VC400/120 Codec.

Statements of compliance can be obtained by contacting support@yealink.com.

CE Mark Warning

This device is marked with the CE mark in compliance with EC Directives 2014/30/EU and 2014/35/EU.

Part 15 FCC Rules

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Industry Canada (IC)

This Class [B] digital apparatus complies with Canadian ICES-003 Rules.

Class B Digital Device or Peripheral

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

WEEE Warning

To avoid potential effects on the environment and human health as a result of the presence of

hazardous substances in electrical and electronic equipment, end users of electrical and electronic

equipment should understand the meaning of the crossed-out wheeled bin symbol. WEEE must not

be regarded as unsorted municipal waste and must be collected and disposed of separately by a

competent authority.

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Administrator’s Guide for Yealink Video Conferencing Systems

About This Guide

The VC400/VC120 video conferencing system represents a new generation of full

high-definition video conferencing launched by Yealink. It features, in addition to a

high-definition audio-visual experience, flexible compatibility, easy deployment and intelligent

network adaptation. With high product standards, it is an ideal choice for SMEs. The

VC400/VC120 video conferencing system allows branch offices, as well as branch and head

offices, to communicate flexibly and cooperate efficiently.

The guide is intended for administrators who need to configure, customize, manage, and

troubleshoot the video conferencing system properly, rather than for end-users. It provides

details on the functionality and configuration of the Yealink video conferencing system.

Many of the features described in this guide involve network and account settings, which could

affect the system’s performance in the network. Therefore, an understanding of IP networking

and a prior knowledge of VoIP telephony concepts are necessary.

Documentations

This guide covers the VC400/VC120 video conferencing system. In addition to the administrator

guide, the following related documentations are available:

Quick Start Guide, which describes how to assemble the system and configure basic

network features on the system.

User Guides, which describe how to configure and use basic features available on the

systems.

Video Conference Room Deployment Solution, which describes the conference room

layout requirements and how to deploy the systems.

Network Deployment Solution, which describes how to deploy network for your systems.

You can download the above documentations from Yealink website:

http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage

For support or service, please contact your Yealink reseller or go to Yealink Technical Support

online:

http://www.yealink.com/Support.aspx

Firmware

Common reasons for updating firmware include fixing bugs or adding features to the device.

You can download the latest firmware for your product online:

http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage

For more information on how to upgrade the system firmware, refer to Upgrading System

Firmware on page 249.

Administrator’s Guide for Yealink Video Conferencing Systems

In This Guide

This administrator guide includes the following chapters:

Chapter 1, “System Overview” describes system components, icons and Indicator LEDs.

Chapter 2, “Getting Started” describes how to install and start up the system and

configuration methods.

Chapter 3, “Configuring Network”describes how to configure network features on the

system.

Chapter 4, “Configuring Call Preferences” describes how to configure call preferences on

the system.

Chapter 5, “Configuring System Settings” describes how to configure basic, audio and

video features on the system.

Chapter 6, “System Management” describes how to manage system contacts and call

history.

Chapter 7, “Configuring Security Features” describes how to configure security features on

the system.

Chapter 8, “System Maintenance” describes how to upgrade system firmware and reset the

system.

Chapter 9, “Troubleshooting” describes how to troubleshoot the system and provides

some common troubleshooting solutions.

Summary of Changes

This section describes the changes to this guide for each release and guide version.

Changes for Release 22, Guide Version 22.15

The following section is new for this version:

Logging into the StarLeaf Cloud Platform on page 105

Account Polling on page 129

Major updates have occurred to the following sections:

H.323 Tunneling on page 73

H.460 Firewall Traversal on page 91

Methods of Transmitting DTMF Digit on page 132

Dual-Stream Protocol on page 183

Camera Control Protocol on page 195

H.235 on page 243

About This Guide

vii

Changes for Release 22, Guide Version 22.5

The following sections are new for this version:

Remote Control via Web User Interface on page 32

Auto Dialout Mute on page 144

Meeting Blacklist on page 171

USB Configuration on page 200

Upgrading VCC20 Camera Firmware on page 250

Major updates have occurred to the following sections:

Icon Instructions on page 25

Keep Alive on page 88

Configuring Cloud Settings on page 101

DTMF on page 131

Dual-Stream Protocol on page 183

Camera Control Protocol on page 195

Secure Real-Time Transport Protocol on page 239

Changes for Release 21, Guide Version 21.20

The following sections are new for this version:

Keyboard Input Method on page 176

Configuring Cloud Settings on page 101

Major updates have occurred to the following sections:

Icon Instructions on page 25

Setup Wizard on page 40

Directory on page 209

Changes for Release 21, Guide Version 21.15

The following section is new for this edition:

IPv6 Support on page 56

Hiding Icons in a Call on page 172

Output Resolution on page 199

Video Recording on page 201

Screenshot on page 203

Administrator’s Guide for Yealink Video Conferencing Systems

viii

VCS Integrated with Control Systems on page 226

Major updates have occurred to the following sections:

Packaging Contents on page 3

System Component Instructions on page 10

Configuring LAN Properties on page 48

Search Source List in Dialing on page 221

8-Way Conference License on page 224

Changes for Release 20, Guide Version 20.6

The following sections are new for this version:

Firmware on page v

Physical Features on page 2

VCM30 Video Conferencing Microphone Array on page 20

Remote Control Battery Safety Information on page 38

Static DNS on page 50

STUN on page 84

Keep Alive on page 88

Rport on page 90

DTMF on page 131

Video Codecs on page 138

Ringback Timeout on page 149

Auto Refuse Timeout on page 150

SIP IP Call by Proxy on page 151

Meeting Password on page 168

Meeting Whitelist on page 169

License on page 223

Major updates have occurred to the following sections:

Packaging Contents on page 3

VCC18/VCC20 HD Camera on page 12

VCR10 Remote Control on page 23

LED Instructions on page 29

System Installation on page 33

VLAN on page 61

About This Guide

Configuring the System for Use with a Firewall or NAT on page 77

H.460 Firewall Traversal on page 91

Configuring SIP Settings on page 122

Audio Setting on page 177

Dual-Stream Protocol on page 183

Camera Control Protocol on page 195

Dual Screen on page 221

H.235 on page 243

Capturing Packets on page 260

Administrator’s Guide for Yealink Video Conferencing Systems

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