Xerox WorkCentre Pro 75 Manual

Xerox Document Services Platform

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

Operator Guide

701P40834

DocuSP version 3.74

October, 2003

Xerox Corporation

Global Knowledge and Language Services

800 Phillips Road

Building 845-17S

Webster, New York 14580

USA

and information now allowed by statutory or judicial law hereinafter granted including

without limitation, material generated from the software programs that are displayed

on the screen such as styles, templates, icons, screen displays, looks, and so on.

Printed in the U.S.A., U.K., and France.

XEROX®, XEROX Europe®, and XEROX Canada Limited®, The Document

Company, the stylized X, and all names identifying numbers used in connection with

Xerox products mentioned in this publication are trademarks of XEROX

CORPORATION. All non-Xerox brands and product names are trademarks or

registered trademarks of their respective companies. Other company trademarks are

also acknowledged.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

While the information in this Guide is correct at the time of this publication, Xerox

reserves the right at any time to change the information without notice. Changes are

made periodically to this document. Changes and technical updates will be added in

subsequent editions.

OPERATOR GUIDE i

Table of Contents

1. Introduction 1-1

About this guide 1-1

Powering down the system 1-1

Contents 1-2

Requirements 1-2

Telephone requirements 1-2

Service requirements 1-3

Industry Canada requirements 1-4

Electromagnetic compatibility 1-5

United States 1-5

European Union 1-5

2. Safety notes 2-1

Symbology 2-1

Energy Star® 2-2

Environmental Choice Labeling 2-3

European Union declaration of conformity 2-3

Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal

Equipment Directive 2-4

Electricity at Work Regulation - UK 2-6

The Regulation 2-6

Check your understanding 2-6

Your responsibility 2-8

Additional queries 2-9

Electrical safety 2-9

Printer 2-9

Printer cautions 2-9

Controller 2-10

Controller cautions 2-10

TABLE OF CONTENTS

ii OPERATOR GUIDE

Printer power on/off indicator 2-11

Printer or controller - emergency power off 2-12

Printer - ozone information 2-12

Printer - laser safety 2-13

Printer - operational safety 2-13

3. Product overview 3-1

Hardware components 3-1

Controller components 3-1

Printer components 3-2

Paper trays (trays 1-4) 3-3

Bypass tray (tray 5) 3-4

High Capacity feeder (tray 6) 3-5

Tray guides and loading paper 3-6

Changing the Tray 6 settings 3-8

Finisher 3-10

Top Tray 3-10

Stacker Tray 3-10

Stapling 3-11

Staple placement 3-11

Unloading the Stacker during printing 3-12

Peripheral hardware components 3-12

Controller software 3-13

Modems 3-13

4. Maintenance 4-1

Power-on procedures 4-1

Controller power-on procedure 4-1

Printer power-on procedure 4-3

Power-off procedures 4-4

Printer power-off 4-4

Energy Saver 4-6

Controller power-off 4-6

Emergency power-off procedures 4-9

TABLE OF CONTENTS

OPERATOR GUIDE iii

Printer faults 4-10

Clearing printer faults 4-10

Paper jams 4-10

Replaceable units and supplies 4-13

Replaceable items 4-14

Ordering CRUs and other supplies 4-15

Dry Ink (Toner) usage and “Dry Ink Low” message 4-16

5. Paper and other stock 5-1

Performance information 5-1

Paper handling guidelines 5-1

General stapling guidelines 5-3

Performance tables 5-4

Recommendations for loading special stock 5-9

Recommendations for handling, loading, and storing paper 5-11

Loading and handling 5-12

Storing 5-12

6. Problem solving 6-1

Avoiding the problems 6-1

Solving the problems 6-2

Calling the Welcome Center 6-5

TABLE OF CONTENTS

iv OPERATOR GUIDE

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-1

1. Introduction

The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator

Guide is one of a number of publications which make up the

Xerox Document Services Platform Series.

About this guide

This guide is intended for Xerox DocuTech/DocuPrint 75/90 and

DocuPrint 75 MX and DocuPrint 75 MX operators whose job

consists of the routine operation of this printing system:

operating each of the system components, running print jobs,

solving simple system problems, and performing basic

maintenance tasks, such as replenishing printer supplies.

If you are a lead operator, or your job involves some

programming or systems administration tasks, as well as

operating the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

system, use the on-line help system and the other documents in

the Xerox Document Services Platform Series to supplement the

information in the DocuTech/DocuPrint 75/90 and DocuPrint 75

MX Operator Guide.

Users should have an understanding of the operations of the

DocuSP controller and be familiar with Solaris and basic UNIX

commands.

Before using this Guide, become familiar with its contents and

conventions.

Powering down the system

If it is necessary to power down the system, refer to the section

entitled Power-off procedures located in the Maintenance

chapter of this Operator Guide. Never switch off the printer

power switch or the circuit breakers except in the case of an

emergency or unless you are instructed to do so by this Operator

Guide.

Introduction Operator Guide

1-2 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

Contents

This section lists the contents of this guide.

• “Introduction” gives a basic overview of the Operator Guide

and its contents. It also contains information on requirements

and certifications required by USA and Canadian regulations.

• “Safety Notes” explains the various symbols, Cautions, and

Warnings pertaining to the safe use and operation of the

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX systems. It

also contains information on requirements and certifications

required by the European Union Declaration of Conformity

and the UK Electricity at Work Regulation.

• “System Components and Product Overview” provides

printer and controller component location, system hardware

features, and basic paper loading instructions.

• “Maintenance” discusses some basic maintenance

procedures and has information on how to clear paper jams.

It also includes part numbers for consumable supplies with

instructions on how and where to place an order.

• “Paper and Other Stock” contains information about the stock

you can use in the printer, how you can expect it to perform,

stapling guidelines, the correct loading of special stocks, and

stock storage requirements.

• “Problem Solving” will assist you in avoiding problems and

solving those that may occur. It also provides information on

how to contact the Welcome Center.

Requirements

Telephone requirements

USA FCC requirements:

• The FCC has established rules that permit the device to be

directly connected to the telephone network. Standardized

jacks are used for these connections. This equipment should

not be used on party lines or coin lines.

Operator Guide Introduction

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-3

• If this device is malfunctioning, it may also be causing harm

to the telephone network; this device should be disconnected

until repair has been made. If this is not done, the telephone

company may temporarily disconnect service.

• The telephone company may make changes in its technical

operations and procedures; if such changes affect the

compatibility or use of this device, the telephone company is

required to give adequate notice of the changes. You will be

advised of your right to file a complaint with the FCC.

• If the telephone company requests information on what

equipment is connected to their lines, inform them of:

1. The telephone number this unit is connected to

2. The ringer equivalence number

3. The USCO jack required

4. The FCC Registration number

Items “2” and “4” are indicated on the label.

The Ringer Equivalence Number (REN) is used to determine

how may devices can be connected to your telephone line. In

most areas, the sum of the RENs of all devices on any one

line should not exceed five (5.0). If too many devices are

attached, they may not ring correctly.

Service requirements

In the event of equipment malfunction, all repairs should be

performed by Xerox or authorized agent. It is the responsibility of

users requiring service to report the need for service to Xerox or

to an authorized agent. Service can be obtained by calling:

USA: 1-800-821-2797

Canada: 1-800-939-3769

Europe: Local Welcome Centre

DMO: Local Welcome Center

Introduction Operator Guide

1-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

Industry Canada requirements

Notice: The Canadian Industry Canada label identifies certified

equipment. This certification means that the equipment meets

certain telecommunications network protective, operational and

safety requirements. The Department does not guarantee the

equipment will operate to the user’s satisfaction.

• Before installing this equipment, users should ensure that it is

permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some

cases, the company’s inside wiring associated with a single

line individual service may be extended by means of a

certified connector assembly (telephone extension cord). The

customer should be aware that compliance with the above

conditions may not prevent degradation of service in some

situations.

• Repairs to certified equipment should be made by an

authorized Canadian maintenance facility designated by the

supplier. Any repairs or alterations made by the user to this

equipment, or equipment malfunctions, may give the

telecommunications company cause to request the user to

disconnect the equipment.

• Users should ensure for their own protection that the

electrical ground connections of the power utility, telephone

lines and internal metallic water pipe system, if present, are

connected together. This precaution may be particularly

important in rural areas.

CAUTION

Users should not attempt to make such connections themselves,

but should contact the electric inspection authority, or electrician,

as appropriate.

• The Load Number (LN) assigned to each terminal device

denotes the percentage of the total load to be connected to a

telephone loop that is used by the device, to prevent

overloading. The termination on a loop may consist of any

combination of devices subject only to the requirement that

the total of the Load Numbers of all the devices does not

exceed 100.

For service in Canada call (800) 939-3769

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