Western Digital WDBFTM0040BBL Manual de usuario
MY PASSPORT™ULTRA
Portable Hard Drive
User Manual
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
▪Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
▪Downloads –Download software and updates for your WD product at: support.wdc.com/downloads
▪Email Support – Get technical and other support through email at: support.wdc.com/support
▪Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data
recovery information at: support.wdc.com/warranty
▪Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase
▪WD Community – Share your thoughts and connect with other WD users at: community.wdc.com
▪Phone Support – Get phone numbers for contacting support by region at: support.wdc.com
Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 About Your WD Drive.....................................................................................1
Features.............................................................................................................................1
Kit Contents......................................................................................................................2
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................3
Physical Description.........................................................................................................3
USB Type-C™Interface.......................................................................................................3
Power/Activity LED............................................................................................................. 3
Registering Your Drive.....................................................................................................4
Handling Precautions.......................................................................................................4
_________
2 Connecting the Drive and Getting Started.................................................5
Connecting the Drive...................................................................................................... 5
Getting Started with the WD Software......................................................................... 6
_________
3 WD Discovery.................................................................................................7
Installing WD Discovery...................................................................................................7
Using WD Discovery........................................................................................................8
Devices Tab...................................................................................................................... 8
Apps Tab...........................................................................................................................8
Available Apps..................................................................................................................8
_________
4 Backing Up Files...........................................................................................10
How the Backup Function Works.................................................................................10
Backing Up Files.............................................................................................................. 11
Configuring Your Cloud Service Account.................................................................... 13
_________
5 Restoring Files.............................................................................................. 15
How the Restore Function Works.................................................................................15
Restoring Files.................................................................................................................15
My Passport™Ultra
User Manual i
_________
6 Locking and Unlocking the Drive................................................................17
Password Protecting the Drive......................................................................................17
Unlocking the Drive........................................................................................................18
With the WD Security or WD Drive Utilities Software................................................... 18
With the WD Drive Unlock Utility.....................................................................................19
Changing Your Password...............................................................................................19
Turning Off the Drive Lock Feature..............................................................................20
_________
7 Managing and Customizing the Drive........................................................ 21
Checking Drive Health................................................................................................... 21
Safely Disconnecting the Drive ....................................................................................22
Turning Off the LED........................................................................................................22
Erasing the Drive............................................................................................................22
Using the Drive Erase Function........................................................................................ 23
Using Five Invalid Passwords............................................................................................23
Registering the Drive.....................................................................................................24
Restoring the WD Software..........................................................................................24
Restoring the WD Software and Disk Image.................................................................. 25
_________
8 Managing and Customizing the Software.................................................26
Checking for Software Updates................................................................................... 26
Uninstalling the WD Software.......................................................................................27
_________
9 Using the Drive with a Mac Computer...................................................... 28
Reformatting the Drive..................................................................................................28
Restoring the WD Software..........................................................................................28
_________
10 Troubleshooting.........................................................................................29
Installing, Partitioning, and Formatting the Drive.......................................................29
Frequently Asked Questions.........................................................................................29
_________
11 Compliance and Warranty Information.....................................................31
Regulatory Compliance................................................................................................. 31
FCC Class B Information....................................................................................................31
ICES-003/NMB-003 Statement.........................................................................................31
Safety Compliance.............................................................................................................31
CE Compliance For Europe.............................................................................................. 32
My Passport™Ultra
User Manual ii
KC Notice (Republic of Korea only).................................................................................32
Environmental Compliance (China)..............................................................................32
Warranty Information.................................................................................................... 32
Obtaining Service..............................................................................................................32
Limited Warranty...............................................................................................................33
Australia/New Zealand..................................................................................................... 33
Warranty............................................................................................................................ 34
Obtaining Service..............................................................................................................35
GNU General Public License (“GPL”)............................................................................35
My Passport™Ultra
User Manual iii
1About Your WD Drive
Welcome to your My Passport Ultra™portable hard drive. This drive offers high
capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local
and cloud backup, and password protection to help protect your files from
unauthorized use.
This introductory chapter includes the following topics:
Features
Kit Contents
Operating System Compatibility
Disk Drive Format
Physical Description
Registering Your Drive
Handling Precautions
Features
With a compact design, high capacity, and your choice of local or cloud backup,
your My Passport Ultra drive fits perfectly into the busy life of anyone with an on-
the-go digital life.
Back Up Automatically — The My Passport Ultra drive comes equipped with WD
Backup software to help make sure your photos, videos, music and documents
don’t get lost. You can set it to run automatically to your schedule. Just pick the
time and frequency to back up important files from your system onto your
My Passport Ultra drive.
Password Protection — The WD Security™software helps keep your content private
and safe. Just activate password protection and set your own personalized
password.
Reimagined Design — The bold, vibrant design of the My Passport Ultra drive is sure
to stop you in your tracks. It is portable storage reimagined and gives you the
opportunity to express yourself! Available in a wide range of beautiful colors, you
can pick what complements your own personal style.
Easy to Use — My Passport Ultra portable storage is ready to use out of the box so
you can start transferring files, saving your memories and backing up right away. It
comes with all the software you need to help protect all your data, including WD
Backup and WD Security software.
Important: For the latest WD product information and news, visit our
website at http://www.wdc.com. For the latest software,
firmware, and product documentation and information, go to
http://support.wdc.com/downloads.aspx
About Your WD Drive
My Passport™Ultra
User Manual 1
Kit Contents
As shown in figure 1, your My Passport Ultra drive kit includes the following:
Figure 1: My Passport Ultra Portable Hard Drive Kit Components
▪ My Passport Ultra portable hard drive, with the WD Discovery, WD Backup,
WD Security and WD Drive Utilities software
▪ USB Type-C cable (supports USB 3.1 Gen 2)
▪ Type-C to A adapter
Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com
Operating System Compatibility
Your My Passport Ultra drive and the WD Discovery, WD Drive Utilities and
WD Security software are compatible with the following operating systems:
Windows®macOS™(if applicable)
▪Windows 7
▪Windows 8
▪Windows 8.1
▪Windows 10
▪Mavericks
▪Yosemite
▪El Capitan
▪Sierra
▪High Sierra
The WD Backup software is compatible with the following operating systems:
▪Windows 7
▪Windows 8
▪Windows 8.1
▪Windows 10
Compatibility can vary, depending on hardware configuration and operating
system.
About Your WD Drive
My Passport™Ultra
User Manual 2
For highest performance and reliability, always install the latest updates and service
pack (SP). For Windows computers, go to the Start menu and select Windows
Update. For Mac computers, go to the Apple menu and select Software Update.
Disk Drive Format
Your My Passport Ultra drive is formatted as a single NTFS partition for
compatibility with all updated Windows operating systems. If you want to use the
drive with a Mac computer, see Reformatting the Drive and Troubleshooting.
Physical Description
As shown in figure 2, the My Passport Ultra drive has:
▪ A USB 3.1 interface port
▪ A power/activity LED indicator
USB Type-C™Interface
The USB Type-C™interface supports interface transfer rates up to 10 Gb/s.
USB 3.1 is backward compatible with USB 2.0. A USB 2.0 interface supports data
transfer rates up to 480 Mb/s.
Figure 2: My Passport Ultra drive
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
Off Unit off or has been configured to have the LED
turned off using WD Drive Utilities
About Your WD Drive
My Passport™Ultra
User Manual 3
Registering Your Drive
Always register your My Passport Ultra drive to get the latest updates and special
offers. You can easily register your drive using the WD Discovery software. Another
way is to register online at http://register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Rough handling, shock, or vibration can damage drives.
Always observe the following precautions when unpacking and installing your
external storage product:
▪ Do not drop or jolt the drive.
▪ Do not move the drive during activity.
About Your WD Drive
My Passport™Ultra
User Manual 4
2Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive and installing the WD
software on your computer. It includes the following topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in figure 3.
3. Verify that the drive appears in your computer’s file management utility listing.
4. If a Found New Hardware screen appears, click Cancel to close it. The WD
software installs the proper driver for your drive.
Your My Passport Ultra drive is now ready to use as an external storage device.
You can enhance its capabilities by installing the WD software that is on the
drive:
▪ WD Discovery
▪ WD Backup
▪ WD Security
▪ WD Drive Utilities
Figure 3: Connecting the My Passport Ultra Drive
Connecting the Drive and Getting Started
My Passport™Ultra
User Manual 5
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