Western Digital My Book Studio Manual de usuario

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My Book®

User Manual

My Book User Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning

this product. Most technical support questions can be answered through our knowledge base

or email support service at http://support.wd.com. If the answer is not available or if you prefer,

please contact WD®at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-

day period starts on the date of your first telephone contact with WD Technical Support. Email

support is free for the entire warranty period and our extensive knowledge base is available 24/

7. To help us keep you informed of new features and services, remember to register your

product online at http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

• Downloads—Download drivers, software, and updates for your WD product.

• Registration—Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and

data recovery information.

• Knowledge Base—Search by keyword, phrase, or answer ID.

• Installation—Get online installation help for your WD product or software.

• WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America

Europe (toll free)*

00800 ASK4 WDEU

English 800.ASK.4WDC

(00800 27549338)

(800.275.4932) Europe

+31 880062100

Spanish 800.832.4778 Middle East

+31 880062100

Africa

+31 880062100

Mexico

001 8002754932 Russia

8 10 8002 335 5011

South America

Asia Pacific

Chile 1230 020 5871 Australia 1800 42 9861 / +800 2275 4932

Colombia 009 800 83247788 China 800 820 6682

Venezuela 0800 100 2855 Hong Kong +800 6008 6008

Peru 0800 54003 India 1800 419 5591 / 1800 200 5789

Uruguay 000 413 598 3787 Indonesia +803 852 9439

Argentina 0800 4440839 Japan 00531 65 0442 / 0120 994 120

Brazil 0800 7704932 Korea 02 703 6550

0021 800 83247788

Malaysia 1800 88 1908 / +800 6008 6008 (Telekom Malaysia)

New Zealand 0508 555 639 / +800 2275 4932

Philippines 1 800 1441 0159

Singapore 1800 608 6008 / +800 6008 6008 (Singtel)

Taiwan 0800 666 290 / +800 6008 6008 (Chunghwa)

Thailand 001 800 441 0570

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY BOOK

USER MANUAL

TABLE OF CONTENTS – iii

Table of Contents

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Kensington® Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 6

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 WD SmartWare Software Functional Overview . . . . . . . . . . . . . . . . . . 17

Home Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Retrieve Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Settings Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Help Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4 Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

How the Backup Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Backing Up Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

5 Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

6 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Unlocking the Drive with the WD Security or WD Drive Utilities Software . . . . . . . . . . . . . . . . 48

Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Unlocking the Drive with the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

MY BOOK

USER MANUAL

TABLE OF CONTENTS – iv

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

8 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 61

Specifying the Number of Backup Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Specifying a Different Retrieved Content Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring a Remote Dropbox Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Uninstalling the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Uninstalling on Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Uninstalling on Windows Vista or Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Uninstalling on Windows 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

9 Using the Drive with a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

A Installing the SES Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Installing on Windows Vista Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing on Windows 7 and Windows 8 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

MY BOOK

USER MANUAL

TA B L E O F C O N T EN T S – v

B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 77

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 78

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 1

About Your WD Drive

Secure your precious memories on My Book®desktop storage. This USB 3.0 drive is

optimized for the fastest possible data transfer rates and features complete protection

for your files. The WD SmartWare™Pro automatic backup software protects your

precious memories. The Acronis®True Image (ATI) WD Edition software provides

complete system backup. Password protection with hardware encryption keeps your

private stuff private.

This introductory chapter includes the following topics:

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Disk Drive Format

Physical Description

Registering Your Drive

Handling Precautions

Features

Secure your precious memories on My Book desktop storage with ultra-fast USB 3.0

connectivity, WD SmartWare Pro backup software, Acronis True Image system-level

software and password protection.

Ultra-fast transfer rates—My Book desktop storage is optimized for the fastest

possible data transfer rates. Connect this drive to a SuperSpeed USB 3.0 port to access

and save files in record time.

Massive capacity—With up to 4 TB capacity, there’s plenty of room to store and protect

your precious memories and important files.

Automatic backup software—The WD SmartWare Pro automatic backup software

works quietly in the background to help protect your data using minimal PC resources.

Select automatic, continuous backup to instantly back up your files. Or select the

scheduled backup option to back up your files on your schedule and take control of your

backup.

Local and cloud backup—WD SmartWare Pro lets you choose. Back up your files to

your My Book drive or back up your files to the cloud using your Dropbox™account. (A

Dropbox account is required for cloud backup. Cloud services can be changed,

terminated or interrupted at any time and can vary by country.)

System-level backup—Acronis True Image (ATI) WD Edition software backs up your

files on a system level so that if you ever need to recover your system files, you have

them close at hand:

• ATI WD Edition software download: http://products.wd.com/wdacronis

• ATI WD Edition user guide download: http://products.wd.com/wdacronis/um

More access—Our free Windows®8 App makes it easy to discover, organize, and enjoy

photos, videos and music libraries stored on your My Book drive using a Windows 8

computer. Go to the Windows Store for your free download.

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 2

Universal connectivity—With this drive you get connectivity with the latest USB 3.0

devices as well as backward compatibility with USB 2.0 devices.

Password protection for privacy—Gain peace of mind knowing that your data is

protected from unauthorized access with password protection and encryption.

WD quality inside and out—For over 20 years, millions of people worldwide have

trusted their data to WD hard drives. We are successful because we understand the

importance of your data and our first concern is keeping that data safe.

Kit Contents

As shown in Figure 1, your My Book drive kit includes the following:

• My Book drive, with the WD SmartWare Pro, WD Drive Utilities™, and

WD Security™software

• USB 3.0 cable

• AC adapter

• Quick Install Guide

Important: For the latest WD product information and news, visit our website at

http://www.westerndigital.com. For the latest software, firmware, and product

documentation and information, go to http://support.wd.com/downloads.

For Acronis True Image (ATI) WD Edition software and user guide downloads, go to:

• ATI WD Edition software download: http://products.wd.com/wdacronis

• ATI WD Edition user guide download: http://products.wd.com/wdacronis/um

Figure 1. My Book Drive Kit Components

My Book Drive AC Adapter

Quick Install Guide

USB 3.0 Cable

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 3

Optional Accessories

For information about optional accessories for WD products, visit:

Operating System Compatibility

Your My Book drive and the WD Drive Utilities and WD Security software are compatible

with the following operating systems:

The WD SmartWare Pro software is compatible with the following operating systems:

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest updates and service

pack (SP). For Windows computers, go to the Start menu and select Windows Update.

For Mac computers, go to the Apple menu and select Software Update.

Disk Drive Format

Your My Book drive is formatted as a single NTFS partition for compatibility with all

updated Windows operating systems. If you want to use the drive with a Mac computer,

see “Reformatting the Drive” on page 65 and “Troubleshooting” on page 66.

Physical Description

As shown in Figure 2 on page 4, the My Book drive has:

• A power/activity LED indicator on the front

• The power connector, interface port, and a security slot on the back

US http://www.shopwd.com or http://www.wdstore.com

Canada http://www.shopwd.ca or http://www.wdstore.ca

Europe http://www.shopwd.eu or http://www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of Technical Support

contacts, visit http://support.wd.com and see Knowledge Base answer ID 1048.

Windows Mac OS X

• Windows XP

• Windows Vista®

• Windows 7

• Windows 8

• Leopard

• Snow Leopard

• Lion

• Mountain Lion

Windows

• Windows XP

• Windows Vista

• Windows 7

• Windows 8

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 4

Power/Activity LED

The power/activity LED shows the drive’s power state as follows:

USB 3.0 Interface

USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible

with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to

480 Mb/s

Kensington® Security Slot

For drive security, the Kensington security slot accepts a standard Kensington security

cable (sold separately). For more information about the Kensington security slot and

available products, visit www.kensington.com.

Registering Your Drive

Always register your My Book drive to get the latest updates and special offers. You can

easily register your drive using the WD Drive Utilities software, as described in

“Registering the Drive” on page 55. Another way is to register online at

http://register.wd.com.

Figure 2. My Book Drive

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

Power/Activity LED

Security Slot

USB 3.0

Power Connector

MY BOOK

USER MANUAL

ABOUT YOUR WD DRIVE – 5

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. Drives may be damaged by rough handling, shock, or vibration. Always

observe the following precautions when unpacking and installing your external storage

product:

• Do not drop or jolt the drive.

• Do not move the drive during activity.

• Do not use this product as a portable drive.

• To allow proper ventilation, do not block any of the drive enclosure’s air slots.

Otros manuales para My Book Studio

Tabla de contenidos

Otros manuales de Almacenamiento de Western Digital

Western Digital

Western Digital My Passport WDME2500 Manual de usuario

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Western Digital My Book Essential Edition Instrucciones de instalación

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Western Digital ELEMENTS WDE1U5000E Manual de usuario

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Western Digital My Book WDG2T10000 Manual de usuario

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Western Digital Scorpio WD2500BPVT Manual de usuario

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Western Digital WDBGJA0010BBK Instrucciones de instalación

Western Digital

Western Digital WD Dual-option Manual de usuario

Western Digital

Western Digital MY PASSPORT AIR Manual de usuario

Western Digital

Western Digital WDBACW0010HBK - My Book Essential Instrucciones de montaje

Western Digital

Western Digital My Cloud PR2100 Manual de usuario

Western Digital

Western Digital WDG1SU3200N - My Book Premium ES Edition 320 GB External Hard... Instrucciones de instalación

Western Digital

Western Digital WDXB3200JB Manual de usuario

Western Digital

Western Digital WD Elements WDBAAU0025HBK Manual de usuario

Western Digital

Western Digital My Passport WDBAAB3200ACH Manual de usuario

Western Digital

Western Digital Purple PR1334M Manual del producto

Western Digital

Western Digital WDBAAP0000NBK - TV Live Media Player Instrucciones de instalación

Western Digital

Western Digital WD Caviar Manual de usuario

Western Digital

Western Digital WD1500ADFD - Raptor 150 GB Hard Drive Instrucciones de instalación

Western Digital

Western Digital My Book 3.0 WDBAAK0020HCH Manual de usuario

Western Digital

Western Digital WD Elements WDBAAU0010 Manual de usuario

Western Digital

Western Digital My Book WDG1C7500 Manual de usuario

Western Digital

Western Digital WDBACX7500Axx - My Passport Essential SE Manual de usuario

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Western Digital WD10000E035 - Elements Desktop Instrucciones de instalación

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