Western Digital My Passport Ultra Manual de usuario
MY PASSPORT™ULTRA FOR MAC
Portable Hard Drive
User Manual
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
▪Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
▪Downloads –Download software and updates for your WD product at: support.wdc.com/downloads
▪Email Support – Get technical and other support through email at: support.wdc.com/support
▪Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data
recovery information at: support.wdc.com/warranty
▪Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase
▪WD Community – Share your thoughts and connect with other WD users at: community.wdc.com
▪Phone Support – Get phone numbers for contacting support by region at: support.wdc.com
Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 About Your WD Drive.....................................................................................1
Features............................................................................................................................. 1
Kit Contents......................................................................................................................2
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................3
Physical Description.........................................................................................................3
USB Type-C™Interface.......................................................................................................3
Power/Activity LED............................................................................................................. 3
Registering Your Drive.....................................................................................................4
Handling Precautions.......................................................................................................4
_________
2 Connecting the Drive and Getting Started.................................................5
Connecting the Drive...................................................................................................... 5
Getting Started with the WD Software......................................................................... 6
_________
3 WD Discovery.................................................................................................7
Installing WD Discovery...................................................................................................7
Using WD Discovery........................................................................................................8
Devices Tab...................................................................................................................... 8
Apps Tab...........................................................................................................................8
Available Apps..................................................................................................................8
_________
4 Locking and Unlocking the Drive............................................................... 10
Password Protecting the Drive..................................................................................... 10
Unlocking the Drive.........................................................................................................11
With the WD Security or WD Drive Utilities Software....................................................11
With the WD Drive Unlock Utility.....................................................................................12
Changing Your Password...............................................................................................13
Turning Off the Drive Lock Feature...............................................................................15
_________
5 Managing and Customizing the Drive........................................................ 16
My Passport Ultra for Mac
User Manual
i
Checking Drive Health................................................................................................... 16
Erasing the Drive.............................................................................................................17
Using the Drive Erase Function......................................................................................... 17
Using Five Invalid Passwords............................................................................................ 18
Registering the Drive..................................................................................................... 18
Restoring the WD Software...........................................................................................19
Restoring the WD Software and Disk Image...................................................................19
Turning Off the LED........................................................................................................ 19
Safely Disconnecting the Drive .................................................................................... 19
_________
6 Managing and Customizing the Software.................................................20
Checking for Software Updates................................................................................... 20
Uninstalling the WD Software....................................................................................... 21
_________
7 Reformatting the Drive................................................................................22
Reformatting the Drive..................................................................................................22
Restoring the WD Software.......................................................................................... 22
_________
8 Troubleshooting.......................................................................................... 23
Installing, Partitioning, and Formatting the Drive....................................................... 23
Frequently Asked Questions......................................................................................... 23
_________
9 Compliance and Warranty Information.....................................................25
Regulatory Compliance.................................................................................................25
FCC Class B Information................................................................................................... 25
ICES-003/NMB-003 Statement........................................................................................ 25
Safety Compliance............................................................................................................ 25
CE Compliance For Europe.............................................................................................. 26
KC Notice (Republic of Korea only).................................................................................26
Environmental Compliance (China)..............................................................................26
Warranty Information.................................................................................................... 26
Obtaining Service..............................................................................................................26
Limited Warranty...............................................................................................................27
Australia/New Zealand..................................................................................................... 27
Warranty............................................................................................................................ 28
Obtaining Service..............................................................................................................29
GNU General Public License (“GPL”)............................................................................29
My Passport Ultra for Mac
User Manual
ii
1About Your WD Drive
Welcome to your My Passport™Ultra for Mac portable hard drive. This drive offers
high capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity,
local and cloud backup, and password protection to help protect your files from
unauthorized use.
This introductory chapter includes the following topics:
Features
Kit Contents
Optional Accessories
Operating System Compatibility
Disk Drive Format
Physical Description
Registering Your Drive
Handling Precautions
Features
With a compact design, high capacity, and your choice of local or cloud backup,
My Passport Ultra for Mac fits perfectly into the busy life of anyone with an on-the-
go digital life.
Password Protection with Hardware Encryption — The My Passport Ultra for Mac
drive’s built-in 256-bit AES Hardware Encryption with WD Security™software helps
keep your content private and safe. Just activate password protection and set your
own personalized password.
Password Protection — The WD Security™software helps keep your content private
and safe. Just activate password protection and set your own personalized
password.
Reimagined Design — The bold, vibrant design of the My Passport Ultra for Mac drive
is sure to stop you in your tracks. It is portable storage reimagined and gives you
the opportunity to express yourself! Available in a wide range of beautiful colors,
you can pick what complements your own personal style.
Easy to Use — My Passport Ultra for Mac portable storage is ready to use out of the
box so you can start transferring files, saving your memories and backing up right
away. It comes with all the software you need to help protect all your data,
including WD Security and WD Drive Utilities™software.
Important: For the latest WD product information and news, visit our
website at http://www.wdc.com. For the latest software,
firmware, and product documentation and information, go to
http://support.wdc.com/downloads.aspx
About Your WD Drive
My Passport Ultra for Mac
User Manual
1
Kit Contents
As shown in figure 1, your My Passport Ultra for Mac drive kit includes the following:
Figure 1: My Passport Ultra for Mac Portable Hard Drive Kit Components
▪ My Passport Ultra for Mac portable hard drive, with the WD Discovery™, WD
Security and WD Drive Utilities software
▪ USB 3.1 Type-C cable
▪ Type-C to A adapter
Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com
Operating System Compatibility
Your My Passport Ultra for Mac drive and the WD Drive Utilities and WD Security
software are compatible with the following operating systems:
Windows macOS™
▪Windows 7
▪Windows 8
▪Windows 8.1
▪Windows 10
▪Mavericks
▪Yosemite
▪El Capitan
▪Sierra
▪High Sierra
Compatibility can vary, depending on hardware configuration and operating
system.
For highest performance and reliability, always install the latest updates and service
pack (SP). For Mac computers, go to the Apple menu and select Software Update.
For Windows computers, go to the Start menu and select Windows Update.
About Your WD Drive
My Passport Ultra for Mac
User Manual
2
Disk Drive Format
Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for
compatibility with macOS X operating systems. If you want to use the drive with a
Windows computer, see Reformatting the Drive and Troubleshooting.
Physical Description
As shown in figure 2, the My Passport Ultra for Mac drive has:
▪ A USB 3.1 interface port
▪ A power/activity LED indicator
USB Type-C™Interface
The USB Type-C™interface supports interface transfer rates up to 10 Gb/s.
USB 3.1 is backward compatible with USB 2.0. A USB 2.0 interface supports data
transfer rates up to 480 Mb/s.
Figure 2: My Passport Ultra for Mac drive
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
Off Unit off or has been configured to have the LED
turned off using WD Drive Utilities
About Your WD Drive
My Passport Ultra for Mac
User Manual
3
Registering Your Drive
Always register your My Passport Ultra for Mac drive to get the latest updates and
special offers. You can easily register your drive using the WD Discovery software.
Another way is to register online at http://register.wdc.com
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Rough handling, shock, or vibration can damage drives.
Always observe the following precautions when unpacking and installing your
external storage product:
▪ Do not drop or jolt the drive.
▪ Do not move the drive during activity.
About Your WD Drive
My Passport Ultra for Mac
User Manual
4
2Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive. It includes the following
topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in figure 3.
3. Verify that the My Passport for Mac drive appears under DEVICES in the Sidebar
area of your Finder display:
Note: If the External disks check box is selected on your Finder Preferences dialog, the My
Passport for Mac icon displays on your desktop:
Connecting the Drive and Getting Started
My Passport Ultra for Mac
User Manual
5
Figure 3: Connecting the My Passport Ultra for Mac Drive
Your My Passport Ultra for Mac drive is now ready to use as an external storage
device. You can enhance its capabilities by installing the WD software that is on
the drive:
▪ WD Apps Setup
Getting Started with the WD Software
1. For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan and modify drive settings. If you don’t have internet connectivity,
please install WD Backup™and WD Drive Utilities™from the WD Software
Offline Installers > For Windows folder.
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help
modify drive settings. If you don’t have internet connectivity, please install WD
Drive Utilities™from the WD Software Offline Installers > For Mac folder.
Connecting the Drive and Getting Started
My Passport Ultra for Mac
User Manual
6
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